We had an excellent experience purchasing our new car from Honda Motor Company dealership. Sam, our sales consultant, was professional, patient, and genuinely worked hard to lower the out-the-door price as much as possible. He was transparent throughout the process and made us feel comfortable without any pressure. Mo (Mohammad), the finance manager, also did a fantastic job. Initially, we were approved with a higher interest rate, but he promised he would do his best to help us get a lower rate and he actually did. We truly appreciated his honesty, effort, and dedication to helping us secure better financing. Before coming here, we contacted five different Honda dealerships and unfortunately did not have the same honest and professional experience. This dealership stood out because of their transparency, respect, and customer service. We highly recommend this dealership to anyone looking to buy a new car. Thank you again to Sam and Mo for making the entire process smooth and positive! Thank you Sam! Thank you MO! Thank you Sales manager! read more

Accompanied my son for moral support while buying a new car. He selected a very nice Civic. Our sales person was very friendly and the purchase process was relatively easy (it's never really fast). The dealership is nicely laid out and they have nice waiting rooms. read more

Same again, pleasant service experience from arrival to departure. Joanne Honesty service advisor -- been there 30+ years! -- was efficient from start to finish. I always appreciate passing inspection with no sudden required repairs. read more

Shout out to Mazen Aleryani, sales manager. He called me a week after my CRV purchase, asking me to bring the car back so he could replace the air pump. While there, I shared with him my concerns about the front tires, because they seemed worn. He immediately offered to get those tires replaced so that I could be satisfied with my purchase. But he didn't stop there. When the service people noticed there was an "oddball" rear tire (the result of a road trip puncture that was not reparable), they decided to replace all 4 tires, at no cost to me. I felt this was extremely generous, and they have guaranteed my repeat business. Thank you! read more

Had a amazing experience today thank you Andrew for all the help very professional and helpful throughout the whole process probably the best experience I've ever had when it comes to buying new a car would recommend Andrew to anyone looking. We ended up buying our 2020 mini coop read more

Bill Page Honda - New mini coop - Car Dealers Near Me - Falls Church, Virginia

What a complete waste of my time. Spoke to Legearld and told him I wanted to drive an Si. Came into showroom and met him and waited for him to get the keys. That's when the fun started. He stated they have to get permission to drive the Si because kids just want to try it out. I am 60 years old and have performance vehicles with 360-560hp. The Civic Si is not in the same league, I just want a commuter car. Then he said I need to agree on a price before I can drive the car. I left. Don't go to Bill Page. They are crazy. read more

I would give 0 stars if possible. The level of dishonesty here is staggering. Mohammed claimed he 'didn't know' the Blind Spot Monitoring was defective last time I visited to see the car. He never told us about it. (his excuse for the low price). Then on our second visit, he was like blind spot monitoring is not working and we just found out which is why they increased the price. Then, the manager came out and ADMITTED they knew it was broken all along, but were now raising the price because they decided to fix it. They can't even keep their lies straight. The salesman (Mohammed) lied and said he didn't know it was broken; the manager then contradicted him and said they DID know it was broken. It was a pathetic display of a 'bait-and-switch' scam. They even raised the price and I don't see them mentioning about faulty blind spot monitoring at all in the ad. Instead, its listed as a safety feature. I am confused on how they were able to pass the inspection as thats a safety feature of nissan versa SV. ​They are predatory and dishonest. If they are willing to lie about the things that are not working to your face, imagine what they are hiding about other mechanical safety of their cars. DO NOT BUY HERE. Link to the ad: https://www.billpagehonda.com/used-Falls+Church-2021-Nissan-Versa-16+SV-3N1CN8EV4ML824550 read more

David provided the absolute best car-buying experience--incredibly easy, absolutely professional, and completely hassle-free. Thank you so much! read more

I had an extremely disappointing experience with the Bill Page Honda service department and I won't be returning, not for service, not for a purchase, not for anything. I was told my service would take 5 to 6 hours for a Honda recall that was supposed to take 2 hours according to the recall notice. I made an appointment for 10:30 AM and it was suggested I leave the car. I spent the most of the afternoon trying to get updates. We called multiple times and were promised callbacks that never happened. No one contacted me until 5:00 PM, only to say the car would need to stay overnight because it hadn't even been inspected yet. Completely unprofessional. The next day, I was told I'd get a call at 1:00 PM. That didn't happen either. I finally heard from someone after 3:00 PM saying the car was ready. If you're not going to honor your own time estimates, don't give them. I made it absolutely clear to multiple people, including the service advisor, not to raise or lower the seat. It was written on the work order and posted on my steering wheel. Yet the seat was still lowered, which has now caused a new issue I have to deal with. To top it off, someone in the shop got grease on the lower driver's door panel. It looks like they used a dirty shoe to push it open. That kind of carelessness shows a total lack of respect for the customer's vehicle. The service here is disorganized, communication is nonexistent, and basic instructions are ignored. Save yourself the headache and go somewhere else. read more

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Have bought 3 new Hondas here!! Just picked up a 2026 Passport. The entire process was stress free and the new ride is awesome.

Do not bring your vehicle to this place to get service. I had a very terrible experience with this service center. I was never notified that my car was ready, despite texting and leaving three voicemails to my service advisor, Tommy Watkins, who never responded. The next morning my car would not start and I could not go to work. I assumed the battery was dead. That evening my husband bought a new car battery. When my husband opened the hood to replace the battery, the battery terminal was loose. After tighten it, we were able to start the car with no problem. So there was nothing wrong with the battery, and we did not need to replace it. He also discovered that several fastener rivet clips were missing from the air intake tie-down and one of the cover panels had three broken tabs, and did not cover back up. The battery was not properly reinstalled during service, creating a serious safety issue. This horrible experience cost me a lot of time and money. I expect better communication and workmanship from a supposedly reputable dealership. This is a dishonest and untrustworthy place to buy or get your vehicle service. read more

Dude at the parts department was super rude and didnt help at all. I guess that's why he's in the back corner cause he's been rude to costumers before. read more

Last week, I purchased a used car from Bill Page Honda. I did extensive research on my preferred car - visiting more than 8 other car dealerships. Bill Page stands out! The buying process was so stress free that it was shocking. My sales agent - Alfonso Yamakawa - and finance agent - Mohamed Abdelrahman - were stellar. It is my hope that all car buying experiences could be like this one. read more

This is to warn customers: Honda does not include a jack, lug wrench, or spare donut tire . I just found that out in my 2 day old 2025 civic hybrid sport touring model. This is not the fault of the dealer but you should know this if you are thinking of a Honda. Of course, this could be the new normal but it is shameful. read more

Very friendly and helpful, unlike another Honda dealer I'm currently using. Looks like I'm switching!

I went here to purchase a car. I called in the morning to confirm the vehicle I wanted was available for purchase and they said it was available. I arrived a hour later (after confirming the appointment and vehicle). It was purchased. They then showed me vehicles well above the price and mileage I was intending to purchase for. I would not recommend. read more

Walked in, easy to test drive the quality used car and able to take it to a 3rd party mechanic to look over. The buying process was really painless (except for writing the check). Everyone (especially my sales contact Jon Vu) was very professional and understood my situation of purchasing a car on the budget. Seems like one of the better auto dealerships in the DMV. Highly recommend giving Bill Page Honda of Falls Church a try when shopping for a used car! Now the real test is the after sale... how will they do? read more

INCOMPETENT SERVICE - I took my car, a 2018 Honda Clarity PHEV, to Bill Page Honda for a simple oil change and safety inspection. When I picked it up and while I was still in the dealership lot, I noticed that the engine was unduly laboring at low speed and on flat ground. In addition 8 miles of estimated battery range had mysteriously gone to 0 miles during the 5 1/2 hours that it took for the oil change. In addition, the engine hour meter that I had installed had been disabled. On the internet, I learned that the engine on my car is extremely sensitive to overfilling of the oil and that when overfilled it would exhibit the very symptoms I was experiencing. The dipstick has an orange plastic piece with holes showing the Min & Max oil levels. When I checked, the oil level was 1/2" above the orange marker, well above the maximum level. Another internet source warned not to drive the car if the oil level exceeded the orange marker. When I returned to Bill Page Honda, Tom Lanzone, the Service Manager assured me that all was OK. I was not satisfied and asked that they correct the overfill. This was done but, before moving the car, I checked the oil level in the presence of the Service Manager. The level had been reduced to where it was still above the orange tab, about 1/4" above "MAXIMUM". Again, he assured me that all was OK. When driving solely on the engine, the laboring of the engine was reduced to being intermittent instead of constantly, as before. Not being satisfied, I again went to the dealership and asked the Service Manager to drain off some oil to correct the level to the recommended range. After four more attempts involving several high level technicians, the car was returned to me. The oil level was STILL ABOVE THE RECOMMENDED RANGE! Before leaving the dealership, I passed an older gentleman with "Bill" on his vest. I asked if he might perchance be Bill Page, the owner of the dealership, which he was. After explaining my dissatisfaction with the service that I had received, I indicate that I would not be returning. His response was MAYBE YOU SHOULDN'T!" read more

I've only had routine oil changes since I bought my 2024 Honda civic, but everyone in the service Dept has been friendly and professional. They even proactively offered to do the annual inspection which saved me a lot of time waiting in line at my usual car fixit shop. read more

Horrible service. Do not buy a car from LG. No one gives you a straight answer here. They just run you around in a loop. Once they have your money you are just a bother to them. Despicable customer service. And the sales manager is rude over the phone. read more

BEWARE of this dealership! DO NOT BUY FROM HERE! I bought a used car here, paid in full, and drove off. Within 30 miles, the engine started making noises. I returned to the dealership, and a mechanic came for a test drive. At first, he acted like he couldn't hear anything, then later admitted it was a flex pipe rattle but said it was "nothing to worry about." They promised to fix it. While fixing the noise, they told me the starter motor was failing--something they never disclosed before selling me the car. Their excuse? "It's a used car, so it happens." The repair cost? $1,000! After they "fixed" it, the car made even more noise while accelerating, and now the starter wasn't working properly. Since I work during the day, I had to bring it back in the evening, but all the service people had left. I had to take a day off work just to bring it back in the morning. Once again, they sent the same mechanic, who pretended not to hear the noise even though it was louder than before. When I asked to speak to the manager, Mason, they just pointed me to someone else. In the end, I had no choice but to pay another $1,000 to fix the starter, and the noise is still there! They refused to take responsibility, even though I reported the issue the next day. I trusted Bill Page Honda based on some reviews, but I regret it completely. DO NOT BUY FROM HERE! They don't stand by their cars, don't help their customers, and charge outrageous prices for problems they should have fixed before selling the car. read more

I visited Bill Page Honda to get my emissions tested with an appointment ahead of time. When I got my car over the guy who was supposed to help me refused to believe that I had gotten my safety inspection done at another auto shop and not the emissions and kept questioning me, refusing to believe that I had taken car to another shop. They eventually told me they could not help me. I went down the road to Stafford Brown in Arlington and they helped me in fifteen minutes. read more

If I could give zero stars, I would! If you are a woman, and specifically a black woman, I would suggest you not go to this dealership for service unless you want to be met with terrible customer service. I was dismissed, disrespected, and disregarded by the service manager Tommy Lanzone from the time I arrived. Tommy Lanzone dismissed me and pushed me off to Tommy Watkins when I was trying to get help in finding out if my warranty covered my service. Tommy Watkins seemed reluctant to help, until I got my dad on the phone. I have never felt so belittled in my life! Also, when I received the call surveying how my service had gone, I reported what happened. Following this phone call, I received an email saying I missed my appointment as if this experience never happened or someone was trying to cover their tracks! Don't waste your time here, choose another Honda Dealership to go to! read more

Car died again one day after picking it up. It sat there for 5 days in their shop and all they did was clear the error codes. Take your business somewhere else that at least makes an attempt to do a good job! Worst car dealership experience of my life. read more

FYSA if you are at Bill Page Honda and you agree to have them do your annual safety inspection -- know that if your car has a problem, like a broken windshield wiper-- you are allowed by Virginia Code to a 15 day cure window where owners may return for a $1 reinspection. And, it would not be a violation the meantime. Bill Page Honda may not tell you this - instead they may just say you'll get your rejection sticker. If you didn't know any better you might think this means you have to agree to pay $70 for them to replace a single windshield wiper. This is what I did. Don't make the same mistake. I'll be honest this experience doesn't make me want to buy my next Honda at Bill Page Honda. read more

This place sucks nobo helps or works everyone's on their phones definitely take your Honda somewhere else

Being new to Virginia, I was a little nervous about getting the required safety and emissions inspections done. I called the number on the website for service and someone answered and took down my info right away. They didn't have any same day appointment availability but they had one for the following day. Weird thing was once I showed up they didn't have any record of my appointment but at least they still had my basic info when they looked me up by phone number and they could still squeeze me in for the two inspections I wanted to get done. If you live or work within 5 miles there is a complimentary shuttle which was pretty convenient. They texted me later on in the afternoon when they were done. The free car wash with service was a nice touch. Although they were a little bit more expensive than another place my partner used to get his inspections done the additional convenience of not having to bother with difficult parking, the shuttle and car wash made up for it. read more

NEVER use the service department here - awful is perhaps rating it too highly. So we've been sporadically taking our 2017 Honda HR-V to Bill Page service department - the car has lived in Meadville PA while my daughter attended college, so occasionally it has been serviced at the dealer there. The car has had a factory defect since year one of ownership - in that the water drainage channels tend to clog when atmospheric debris - even pollen!, leaves, etc. block the channels. Once clogged the water somehow ends up on the passenger side carpet, fouling it and quickly becoming moldy or mildewy. We had an appointment last week to have front brakes and rotors replaced, and after the 8th! time since owning the car water has leaked into the interior, but the first time out of warranty, we added the 'clean the water channels and dry out the carpet' to the ticket. When I arrived the service person - Jeremy - said we would have to pay for this service - when this has been occurring since the car was 8 mos. old, and being assured previously that they understood this as a factory defect that they would address when it occurred in the future. So I asked to speak to the service mgr. Tom Lanzone. He got all nasty right up front stating that it wasn't their problem, I hadn't had the car serviced there recently (it lived in PA), I didn't buy the car from Bill Page (what difference does that make?) and that it was out of warranty. I asked for the keys and left - NEVER TO GO BACK. Oh, yeah, the last service appointment they forgot the state inspection and a wiper install as requested, so we had to go back. After waiting two hours for something they forgot in the first place, they returned the car with a big scrape down the side of one door. Nice! read more

I was there a few years ago to purchase a new vehicle and they tried to add wheel locks and mud guards to the overall sticker price for something like $250. each. To me this was a red flag as to how they operate, as if I wanted these items I don't think they would be that expensive at an auto supply store. So I decided not to buy a car from them. read more

GT was amazing! This dealership was customer-oriented and honest. We never felt rushed or pressured into a decision. The facility is super clean and bright! And they stayed after hours to help us finish paperwork and even to detail our car before we drove it off the lot!! read more

I had a terrible experience at Bill Page Honda. I can't fault the salesperson, everyone answers to their boss. That said, I was offered a competitive price on a Honda Accord. I am a very careful buyer, and they did not honor the price offered. They actually mislead me deliberately in writing about the price. I have owned Ford, Lexus, Mazda, and Hyundai. I have never had anyone increase the agreed upon price of the car out the door. Bill Page Honda did exactly that. They don't tell you this while discussing the selling price of the car. My experience with the Bill Page Honda GM was poor and they called the owner and it was even worse. Please note, if you do not finance with Honda, you will pay a steep price for your car. If you have other financing or want to pay cash, they will make this a very expensive purchase. If you like Honda, buy it somewhere else. They are not a good dealership and are blatantly dishonest about pricing. I agree with other reviews here that buying from Bill Page Honda is a bad idea. read more

Their service department is something to be avoided at all costs. I brought my car in on a Tuesday morning and waited 3 hours, and counting, to get the fluids changed. The entire waiting room emptied and I'm still here. Take your car somewhere else, anywhere else. read more

I've been here 5 minutes and I already hate this place . A "couple of hours " to fix a flat. Trying to sell me two new tires. I'd give zero stars if I could read more

I dont know whats up with the bad reviews but so far Ive had a great experience with this Bill Page Honda. I would only deduct 1 star for Honda because my 2023 Honda HR-V has already had 2 recalls on it (seatbelt and back window spontaneous busted) but I wont hold Tommy and team accountable for that, thats a factory issue. But the way Tommy, Joanne, and team at this dealership handled my case was exceptional. I live 45 min away so I tried calling 2 closer Honda dealerships first for help but did not receive any other than being told my best bet was to call Safelite and just eat the cost (which would have easily been $500+ as well as a few week or months down time with no car due to the window being on backorder with no ETA). So I called Bill Page back since I bought the car from them and Joanne and Tommy went to bat for me as they had seen this issue before. I know they went an extra mile because Honda had not "officially" released the "recall" yet but there was only a bulletin out about it so far. I reported the problem to NHSTA so I hope corporate releases that recall soon on the back window because they def need to. But anyway, I was very grateful for Joanne and Tommy's help they not only provided me with a loaner (which was a huge help as I have a 4 month old baby who requires physical therapy weekly so I could NOT be without a car for a month while that window was being fixed!) nor could I afford such a repair that wasnt my fault. So huge shout out to Joanne and Tommy. But I also want to recognize Jeremy, Keyri, and Jon Vu! From the moment I began hunting for my car in August 2022 the support from this team has been EXCEPTIONALLY great. I wanted this specific model car and at the time there was a computer chip shortage worldwide so I was having a VERY hard time finding one anywhere that wasnt already presold. My car at the time had just died and I was starting a new job that would require me to drive long distances so I couldnt wait 3 months for a car to arrive. Jon Vu with Bill Page Honda was a Godsend, he was going the extra mile to help me and on top of my case every minute doing everything in his power to ensure I got this car and HE DID! I am truly so grateful for his hard work. But that was only the beginning of the great service I received. Since then I took my car in for its free, first, oil change and maintenance and Jeremy and Tommy were pleasant then. And then I had to bring it back for the back window issue which I mentioned above. So big thank you to Jon, Joanne, Tommy and team. You guys have been phenomenal for me keep up the great work! read more

worst service ever. you walk i and no is available out of 10 people siting at their desk. management NEVER return your calls when something goes wrong. terrible way to handle a business read more

Salesman was very willing to help us with the sale. Sales manager was a complete jerk. Dismissive- unacceptable customer service.

They list cars as for sale at MSRP sticker on their website, but when you go in person they say there's a $10k markup they didn't disclose on the site. The reason car dealerships get a bad name. read more

I have nothing but great things to say about this dealership. Not only was I able to get the exact car that I wanted I was able to get it at a better price and with fewer miles than any comparable vehicle available anywhere else. Adeel was my salesman, he made the whole process easy and stress free. I would definitely recommend working with him if you are in the market for a new or pre-owned vehicle. What I believe makes this dealership far superior is the way that they treat you AFTER you have left with your purchase. I encountered a small issue (not the fault of Bill Page Honda) with my vehicle and Larry went above and beyond to quickly rectify the problem. Adeel even stayed in touch with me to make sure that I was happy. I have include a picture of my new (to me) car so that you can see how awesome it is. read more

Bill Page Honda - My awesome car!! - Car Dealers Near Me - Falls Church, Virginia

I highly recommend this dealer to anyone looking for a new or used car. I recently purchased a car from Bill Page Honda and if I need another this is the first place I would go to. Alphonso was our salesman. I cannot say enough good things about how good of a car dealer this is. No pushing into a car you don't want, very knowledgeable sales people, friendly manager and finance staff. read more

Very rude, unprofessional service. When done, they parked my car outside in the rai, instead of under the roof with plenty of space. just unbelievable Randy is one of the worst, rude, disrespectfu and unprofessional people working there. Not knowledgeable read more