This was my first time walking in and it smelled wonderful. I looked in the show case and chose a…read moregluten free triple berry bar I believe it was. It was enough to last me two days. I ate every last crumb... dangerous, but delicious! Will be back to try more gluten free options. Sorry no full pictures I ate it all before I thought to leave a review. -Victoria Hart

This past weekend, I was maid of honor for a wedding on Saturday the 22nd…read more The bride ordered a $1000 wedding cake as well as gluten free, vegan cupcakes. First, months prior to the wedding, this bakery forgot about their cake tasting appointment, but we understand things happen and chose to move forward. On the 21st, on the day of wedding set up and the rehearsal dinner, the brides family went all the way up to Salem to pick up our order and had to wait an hour at the shop for them to finish the cupcakes. They were supposed to have dark forest green frosting, which was not what they produced for us but at that point we did not have time to have them remake them for us, as they weren't done on time in the first place. Now, for the main issue, this $1000, three tier wedding cake collapsed on itself by the time it was transported to the venue. It literally had a piece of cardboard or paper inside of the cake, was held together by short plastic drinking straws instead of wooden dowels, had dense frosting (not what we ordered), which is what contributed to it being ruined the day before the wedding. Apparently they did not write down that they wanted minimal frosting. Despite our efforts to fix it ourselves, it was unrepairable. We reached out to this bakery to explain all of this and request a refund, as the product was not what we had asked for, wasn't quality work, and the design was faulty and could not even survive being transported. They denied our request for a refund, even though we could not use this cake for the wedding day. We had to order a different one from another bakery which thankfully was able to deliver it to use and make us a beautiful cake, which saved the day. I will attach photos for reference. We are very disheartened by the customer service we received. They were very rude and said that we miscommunicated, and would not be refunding us. There was no miscommunication on our end, as we had detailed requests for what we wanted and inspiration photos for what we needed. This is absolutely not okay that this happened the day before a wedding, and on top of that, make no effort to rectify it with us by denying a refund and being disrespectful when we brought it to their attention. The bride and groom had already given them a chance and were understanding when they forgot their initial appointment. At this point, their conduct is unacceptable and should never happen to anyone else the night before their wedding day. Between forgetting appointments, not fully listening to instructions or writing things down, and then blaming us for their negligence, I have no choice but to leave this review.

TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

Perfect little treats! I have no complaints. I got the small munchie box and received the vanilla…read morebean caramel baby cake, the unicorn cookie, and the peaches & cream dessert cup.

I ordered the sweetest cake, cupcakes and strawberries for a baby shower. Sherri assured me she…read morecould do it. I paid well over a month in advance, in full and made arrangement for pick up as I was coming in from out of state. How was it? I don't know, not only did Sherri fail to deliver, I didn't even get notification that there would be no cake. When I went to pick up the cake, cupcakes and strawberries there was no one at the shop. When I called I was hung up on, 3 times. Finally get an e-mail with an apology and promise of refund, but so far it's been a no show, like the cake. I do not recommend sweet couture. More than disappointed with customer service.

I still don't know how they pulled off such an amazing looking cake that also tasted so good…read more Sherry answered the phone when I called and couldn't have been more pleasant and helpful. I was 9 days out from my wedding when I called and beginning to panic. She completely put my mind at ease and answered every frantic question I had. Superb cake. Would never look anywhere else. Looked exactly like the photos from the website. I'm glad it's the cake I fed my wife on our wedding day.

We've been coming here for cupcakes over eight years. So soft and moist. Kids like the one with…read morefruit filling or vanilla. Prices have gone up since Covid but not astronomically so I still feel like these are affordable. I like vanilla and red velvet the best

I had a really great experience at this small cafe/bakery! All the staff I interacted with were…read morekind, helpful, and knowledgeable about their products. I ended up trying a BBQ pork kolache and Thai chicken salad. The kolache bun was great with a sweet and yeasty bread surrounding sweet and savory pork with barbecue sauce. I loved the salad - the flavor of the dressing was phenomenal. I also bought an iced chai with an added espresso shot - this was pretty standard but nothing to write home about. They also had a tiny cupcake as a sample when I came in which was a very fun surprise. Overall I don't have any complaints - I wasn't sure what the ambiance would be like but I would say this is more bakery/quick sit down then 'coffee shop' so while it had plenty of seating I probably wouldn't come here to work/read or hang out for a very extended length of time but would be perfect for a quick lunch, pick me up, or sweet treat :)

My now husband and I booked Laura to make our wedding cake for our wedding earlier this month. We…read moremet with Laura in her home in November to do a tasting and we knew we had to book her! She is so kind and accommodating, and we were able to try a lot of her cake flavors - which are absolutely DELICIOUS. Laura worked with us to make exactly what we wanted, and she delivered the cake all the way out to the coast on the day of our wedding. It looked so amazing and our guests raved about how delicious the cake was. I will definitely be utilizing Laura's services again in the future when I need a special occasion cake!

I hired Laura early on in my wedding planning process and changed my mind throughout the process a…read morecouple times. Laura was always willing to work with me and help me fine tune my vision. Her cake was so moist and flavorful, we got so many compliments on how tasty it was and people even wanted to take it home themselves!

Made a great cake for our gender reveal! I'll definitely be calling them again :)…read more I loved working with Nicole!

Got an Amazing Lemon Keto Cheesecake from here! You couldn't even tell it wasn't a regular one!!!…read moreDelicious! Will definitely order again!

The fruta picada was really good. my coworker and i stopped by on our lunch for a quick snack…read morebreak. i opted out of getting chamoy on my fruit and asked for Valentina instead. I can't wait to see the place busy! the girl working the counter was sweet and helped us out pretty quick. I loved the painted mural and what i didn't show was the 2 Mirrors on the right side of the wall- it's a super cute addition to the place. Can't wait to come on my lunch break again. thank you!