This company is a fraud. The Scottsdale Police broke down my door because I had a tenant who had a warrant out. The police then called Kowalski Construction to board it up. I did not ask for them to come out, and I was perfectly capable of securing the door myself but I wasn't given a choice. They showed up and screwed a 2x4 over the door and left five minutes later and charged nearly $800. I immediately took the 2x4 down and fixed the door correctly myself. Their invoice said they re-hung the door, which is not true, the door never came off. Only the jam broke. (I have attached a picture of the broken jam with thee door still neatly hung on the original hinges.) They said that they cleaned up debris, which is not true, they charged me for safety gear, which their guy was not wearing and they said they were there for three hours, which is a gross exaggeration. When they called me to demand payment I mentioned that almost everything I was charged for was incorrect or incredibly inflated and the woman said they do that because they figure insurance is paying. That sounds like insurance fraud to me. read more

Kowalski Construction - General Contractors Near Me - Phoenix, Arizona

* HIGHLY DO NOT RECOMMEND! * My house burning down was the worst situation I have ever experienced, and this company made it beyond unbearable. I was unfortunate enough to have a house fire and got convinced to use this company for the rebuild. Immediately after signing the contract with them, I found out how big of a mistake I had made. The company does not care about the customer at all. They were rarely at the site to check the progress. All management that was in charge of the project were only at the house once every 1-2 months to check on what had been completed. I was forced to switch the type of tile flooring, fridge, and cabinets I had already chosen since they would not order the materials until three months after I gave them my selections, which resulted in them being five months back-ordered. The site should have easily been completed in 6 months, and this company turned it into one year and ten months long... When the construction was near completion, Kowalski told me the house was safe to move back into. Then the same night I moved most of my belongings back into the house, the county came by to inspect, and I was told I could not sleep in the house due to major unfinished electrical work and inspections. I was forced to leave all my belongings in the house for another week and move into a hotel. Kowalski made this stressful and sad situation one hundred times more miserable. Then, after almost two years of dealing with Kowalski and their horrid customer service, they changed the amount I owed to them for the rebuild. I had to fight them over this extra charge that was obviously incorrect. I got told by managers that they had made a mistake and added almost $5000 to the invoice, and it was indeed a mistake. Then after I paid all the remaining invoices, Kowalski decided that it was no longer an error and forced me to pay the amount they previously took off and threatened to send my account to collections and void my warranty if I did not pay the remaining balance immediately. I cannot stress enough to stay away from this company and not use Kowalski for any reason whatsoever, in my opinion. Turning one of the worst moments of my family's life into an even worse situation. I hope this review can save other families from going through such a horrible situation. read more

Tyson from Kowalski was extremely honest and handled a mold issue in our new condo well, as promised, on time and within budget. Thanks.

Our home was water damaged by a break in a fire sprinkler pipe. This led to us selecting Kowalski Construction Inc to do the mitigation, contents moving and storage, and the restoration of our home. Although my wife and I interacted with were polite staff and listened to our concerns, we experienced a terrible experience with Kowalski Construction Inc. In particular, we wish to commend Greg, Ron, Alfred, and Robert who were diligent and picked up the pieces after the fact. The work done demonstrated incompetence, lack of attention to detail, and poor oversight and management of the project. Communications and hand-off between mitigation team, restoration team, packing team, and the billing group was totally lacking contributing to the mess that our home restoration project became. It is because of this that we feel Kowalski Construction service was ultimately substandard. My wife had to function as the de facto project manager in all aspects of the job because Jeramy was regularly absent from the site or nonresponsive. I list a series of examples of the shoddy workmanship, lack of oversight and incomprehensible billing process. 1. Initial painting of the house was performed by inexperienced painters who had to be instructed by my wife about a simple as taking off light switch plates and not paint over screws that would make it extremely difficult to remove in the future if necessary. 2. Baseboards were installed in an erratic manner so they were not aligned and at different heights from the floor throughout the house. This required them being removed and reinstalled. 3. Marble floor tiles, broken in the process of the dishwasher installation, were replaced by untrained individuals. This necessitated my wife finding a qualified floor tile expert for the third attempt. 4. A piece of granite counter was removed from one cabinet in the kitchen during the tear out and placed with the broken granite from the laundry room and severely damaged spare bathroom into the garage. This granite counter was intact and we were assured that because no granite in the kitchen was broken during tear out so we would be able to preserve the kitchen granite in toto. About 2 weeks before we moved back into our home i.e. ~4 months later, when my wife asked where this piece was, it discovered that the perfectly good piece of granite was removed to be discarded by Kowalski staff along with the damaged granite when my wife asked where this piece was. This resulted in purchasing a new set of slabs for the subsequent tear out and replacement of all the kitchen granite 1 month after we moved back into our home. 5. When the tear out was underway we went with Greg to Lowe's on June 28, 2018 to select hardware replacement including 2 vent fans for the bathroom and laundry room. These vent fans that were sitting at Kowalski Construction facilities were not installed before the new dry wall was put into the bathroom and laundry room. It necessitated cutting into the dry wall and inserting the vents from the ceiling above after the fact about 5 months after the vent purchase. 6. When putting in the vents Ron discovered that insulation was not put back into the space between the ceiling and roof as was required and billed for. This necessitated the last minute rental of a blower and blowing insulation in above the laundry room and bathroom when the cleaning crew had already started to clean the house for the pack back. 7. During the pack back it was discovered that the feet to our living room couch had gone missing. No one at Kowalski could find them in the storage facility. 8. A handmade occasional table that was stored by Kowalski had one leg broken off in the storage/moving process. Instead of getting it fixed, someone at Kowalski put some screws into the leg and table in an unsuccessful attempt to secure it. Then a Kowalski mover had the nerve to tell us to be careful with the table because a leg was loose. 9. Jeramy, who was responsible for overseeing this job, did not come to our house from early December 2018 until the completion of the job. How he could oversee anything is beyond my understanding. 10. The billing process Kowalski uses is opaque to the customer. An invoice for over $39,000 was issued to me for a "supplemental contract". What this supplemental contract was supplemental to, was not clear. What charges were included in this supplemental contract were totally lacking. The billing staff was unable to tell me what this was for when I called. These points are described because I considered them major and resulted in redoes, last minute fixes that resulted in carryovers beyond when we moved back, and demonstrated lack of consideration for customers. I cannot recommend Kowalski Construction for any restoration project, and recommend that people avoid dealings with Kowalski Construction on any residential projects. read more

These are the most caring awesome people. This is a family run business that cares about YOUR family not just money as other companies do. They want to take care of you and your loved ones belongs and home with care and up most respect. read more

Called for a customer and spoke to Athena. Amazing customer service. Very knowledgeable. Top notch employee!

Very respectful and professional. Did the job with no trouble! An apartment caught on fire, they came same day to board everything up, along with a few other doors. Well done, and thank you read more

We had a great experience with the entire crew! They were on time, super clean, very efficient and polite. The job was done right and in a timely manner! Highly recommend them! read more

I have had Kowalski complete two fairly large (at least for my budget) jobs for me. One was a kitchen and roof restoration after an insurance loss due to rain. The other was a back half addition and remodel to the existing property. In both cases Kowalski's staff was awesome. Sometimes having workers on your property while you are not home can be stressful ( hey I don't know these people right?). But I never got a bad vibe from any of the workers and everyone was polite and very professional. All of the work was handled on time and the only budget overruns were due to issues that NO ONE could have predicted (asbestos floor tiles hidden under laminate). At no time did I feel I was getting "the ride" on prices and all of the workmanship was as top notch. TL;DR Kowalski is a family company and they operate as such. They have the ability to do large commercial jobs, but even my "small" residential job I felt like their only customer. read more

Due to an old Club Car golf car catching fire in the garage, my dads home had a significant amount of water and smoke damage. Everything in the garage was incinerated, and the high pressure water through the attic, caused the ceilings and insulation to fall into the rooms. The fire department called for Kowalski Board Up to secure the property, (Another company, Cinnabar, came first, but they were listening to police scanner, and lied about the fire department dispatch calling them for the job. They charged over $3,000 for the board up, and did it wrong: Anybody could have walked up to the board and unscrewed the nuts off the bolts.... The Rounded bolt heads are to be on the outside of the house, and the nuts on the inside of the house.) When a very good public relations representative from Kowalski, Rylie Underwood, called and explained the whole picture to my dad and I, we hired Kowalski to do the restoration job, due to the other company lied to get the job. The slow start to anything being done for over 3 months, was contributed to the COVID-19 restriction the Governor declaration of non-essential workers shut down. County inspectors and offices issuing building permits, were restricted. I finally had to be proactive in many ways, and progress started to noticeably occur when Ron and Robert were assigned to dads job. In the end, 7 months later, dad got his house back. Some work was still needed, but except for the new hot water tank not turned on, ( a "Failed Inspection" notice was taped to it ) and the air conditioner not working in 105° Weather, ( the good dual level thermostat had been cut off, and an incorrect single level installed.) Elizabeth Lee and Rylie Underwood saved the reputation of Kowalski Construction Company on dads job. Thanks to the wonderful extra efforts to them, we are almost all done settling with State Farm and Kowalski. Extra shout out to the paint team of Lawrence & son. read more

Man these guys are great. I had two carpets and a 20 year old kitchen floor that looked like total garbage and two hours later they look like brand new. Pedro did an amazing job and was extremely polite and professional. I work in the service industry myself and I'm very sensitive to what service is supposed to look like and they treated me like I would treat my customers read more

This was by far the best experience I've had with carpet/floor cleaning. I was truly awed with how well the carpet and linoleum looked when Pedro was finished. I would absolutely recommend Kowalski to anyone! read more

This is not a company I would ever do business with again in fact I would highly advise against it. It's been along time since I've been this disappointed in quality of work and customer service. For someone that has a job it's almost impossible to be home nearly as much as they require. There's no consideration to the customer having a job. Communication is poor and you never really know more than a day advance of what's going on. The project manager was aloof and clearly was there to collect a paycheck and nothing more (Aaron Mullins) several items were damaged still waiting on one of them to get resolved seems to be a continued fight. I hardly believe that this is the kind of work they would want done for themselves or their own family members very disappointed again. This is only my experience I hope others have not had such a bad time. read more

Thank you Kowalski Construction! I had a tree fall on to my building during a recent storm, Brandon, Natasha, Jacob, Andrew & the entire team did a great job making sure my business was not disrupted and worked within my budget. I highly recommend them and will definitely use Kowalski in the future. read more

I hired this company after a fire May 2018. They did the board up. Three months later, the insurance company was asking for a breakdown of the rebuilding quote. I was told by contractor they would have breakdown in a few weeks. I waited and called the contractor told me he had no idea where to start with the breakdown according to what the insurance company needed. This was a complicated rebuild. I had to fire them. Now on my third contractor who recognized the red flags immediately pulled a land survey. We had set back issues from utility company. This then caused other issues which took six plus months to resolve. We just recently received permit. It has been 2 years, and 2 months. If Kowalski had pulled a land survey...I would be in my home now. The second "fire restoration" company made same mistake, plus a few others. Kowalski mailed bills to wrong address, overcharged for storage...I found same for 1/4th the cost. This is wrong! I will say the professional manner with everyone at Kowalski was great, and I wish I could of stayed with this company, but the contractor simply did not have the experience needed to complete a complicated rebuild. This fact has cost me a lot of my own money, time, and the stress is beyond what I can describe. The cost of this personally is undesirable. Losing most everything, and a family member is difficult enough. I have moved four times, and I am now paying rent, and storage. All of this could of been avoided with a 300.00 land survey. An old home, owned for for over fifty years, neighborhood grew around property, and bordered a utility road...all red flags recognized by an experienced contractor. read more

I was recommended to these guys through Restoration Affiliates. My elderly friend was out of town for the weekend and when she came home to a flood, she figured that I would know what to do. According to her, the water supply line broke and the water ran for two days, affecting 6 rooms, soaking the carpets and hardwood floors. She was hysterical, not in a good way. Jim and his crew were out there an hour after I called, calmed her down and got to work. Everything was covered by insurance and she was able to stay up stairs while they dried the down stairs. The reconstruction went well, much to all our surprise. She is happy and asked me to do something nice for "those nice men". Done. read more

Omg...if I had an employee that responded to a customer complaint the way that Aaron Mullins did just 24 days ago (read reviews below) I would fire his ass immediately. Apparently his mother, and now his boss, have failed at teaching him manners. Additionally, Mr K of Kowalski Construction responded to my negative post and I would like to address three of his mistakes: I signed off on the project completion, but never once told anyone I was 'happy' with the work and I've never communicated with Mr K; and as I stated in my original post the flooring was purchased at Home Depot and was IN STOCK...Mr K, there was no special ordering of flooring: and there were no delays due to insurance. I had the payment in full from the insurance company approx two months before you finally finished the job! In fact, I was sitting here with the money and finally had to call your office and REQUEST a final invoice! You should just sit in your little office and stop responding to issues you are not fully informed about. It might help if you had better employees. read more

Amazing. My neighbor's home was broken into... the intruder broke a window, but this company came in & changed locks & boarded the window that was broken. Really wonderful people. They truly put their customers first. I highly recommend. THANK YOU KOWALSKI CONSTRUCTION for helping my neighbor. read more

I needed major repairs on my house after a busted pipe flooded my house. It was awful! New tile, carpet removal, dry wall tear outs, you name it, everything needed repair! After pulling my hair out on previous projects due to unreliable contractors, I knew how important it was to find the right one. I was grateful when Rosie from Rosie on the House recommended Kowalski Construction. I called Kowalski and was put in contact with their contractor, Brendon Kowalski. Within a few days, I met with Jeramy and he walked me through everything. He was extremely hands on throughout the whole process. He was efficient and responsive to all my questions, handled everything with care and professionalism, and effectively dealt with our insurance claims representatives and adjuster; which was a relief because the insurance representatives could be quite difficult to work with. After the work was done, and I got to walk into my repaired home, I felt like I was on HGTV! All the puzzle pieces were back in place for my family to move back into our home. Thank you so much Jeramy and Kowalski Construction for the great care you took in bringing my home back! read more

The guys were great! They were not able to do the job when they first arrived because the PD had not yet arrived. They waited for 8 hours before having to call it a nght. When the PD arrived, I called them and they came back. It was already 12 midnight! They were professional and very friendly read more

John A. did a small contracted job for my senior living community last week. From receiving a quote, setting an appointment, and completeing the job, we were done in less than a week. All people involved were courteous and efficient. John showed up on time, was friendly, and did a timely job that turned out just as we wanted. After he cleaned up, it looked like no work was ever done! I look forward to working with Kowalski on some upcoming projects within my community. Thanks! read more