Highly recommend this pet hospital. I had noticed my Husky, Aspen, had not been eating. This was…read morefairly common as huskies can be picky when it comes to food. But after day 2, I decided to bring Aspen in to see what was going on. Aspen had an issue with frequent urination, and the inability to hold it in. Prior blood tests came back normal, so we monitored him closer for the next few months. Fast forward to November 2025, his visit to Loomis Basin vet clinic revealed that he was having internal issues that were likely not going to be solved. I was unaware how severe his condition had become. The vet had suggested that if Aspen did not drastically improve with his eating, it may be time to put him down. For the next few days we gave him prescribed medication for nausea, etc, and tried everything we could to get him to eat. On 11/25, we had to make the awful decision to put him down via euthanasia. He had completely stopped eating, lost a significant amount of weight, and appeared very lethargic. While this was a horrible experience for our family, VCA Loomis Basin was very helpful and supportive throughout the process. Dr. Kaiser and Dr. Mueller even sent me a hand written card expressing their sympathy. They were extremely kind and caring to us, and we will never forget the way we were treated and supported during this. My friend of 10 years passed away in my arms, and the staff made it very comfortable for us. The clinic also works with a company that has great cremation products - and now I get to bring Aspen with me everywhere I go! Thank you Dr. Mueller and Dr. Kaiser.

My cat ate about 10" of dental floss. It was pretty late at night so my husband called around to…read morefind a 24 emergency vet. He called this one and we were told they could do an x-ray and endoscopy to remove the floss. It was a very foggy night, but we read the dangers of floss making it into the intestinal track and was very worried, so we drove 1.25 hours to go to this vet under the assumption that the floss would be removed so we would not have to take the chance of my cat dying. Well when we got there they told us they were going to try to make her throw up to get the floss out. It took them two hours to give meds and of spinning my poor cat in a chair just to come and tell us she did not throw up, we will have to go home and come back at 6am for the doctor to arrive. By the time this whole nightmare was over at 6am the floss would have already reached my cats intestinal track so at 6 am they couldn't even preform the endoscopy. They basically lied to us to tell us to come in and they could x-ray and preform the endoscopy. My husband and I put our lives at risk to drive 1 hour and 15 minutes on one of the most foggy nights I have ever seen because we were told they could do the endoscopy when we arrived! If we had to wait till 6am we could have just gone to a local vet. I am so disgusted by this place that calls themselves emergency veterinary office. What a joke! Read what can happen if your cat eats floss, tell me if you would be worried and want an emergency veterinary to look at your baby too. Hugh waste of our time and money, not to mention the fact that we told them how far we were coming and they knew how foggy it was. Oh and the vet told us to drive erratically on the way home in hopes of getting the cat to throw up in the car! SMFH

Responded right away and willing to work with me. They even are willing to make room for me…read moretomorrow to ease the suffering of my Douglas Fur. Saddest thing I ever had to do! God Bless kind people

If you are seeking a vet for any reason, Penryn Pet Hospital team is your place. The team at this…read morepractice extended the life of our precious boy. Four weeks ago I did not know if it was my precious fur-boy's last ride to the vet, yes, I was an emotional mess. Thank you Dr. Skylar Rich for all you have done. Your care extended our pup's life with quality of life! My husband and I cannot thank you enough for being a part of our Poncho's comfort and pretty much reversing his paw knuckling. God bless you and your team!

I have been coming here for years now…read more They are always attentive and take good care of my Yorkie Simba. The doctors are very kind and go above and beyond to make sure the animals feel comfortable. They are very thorough and straight to the point.

I had an appointment today with my sick cat. They did a thorough exam, blood test, and other…read moreprocedures. I feel all staff and the vet were kind, informative and professional. I highly recommend them to all pet owners.

I used this practice to do a PPE on a Thoroughbred. I was not able to attend the PPE appointment…read more The vet doing the exam did reach out to me after doing some initial soundness exams, and we decided to do a few x-rays to follow up on some findings. After the exam was done and the report was sent to me, I bought the horse. I get it home and at my very first appointment with my personal vet, they realized this horse was not the horse the sellers told me it was. It is 12 years old instead of 7. There was no effort made to verify the identity of the horse during the PPE appointment. Loomis Basin did not scan for a microchip, or look for a lip tattoo, or make an attempt to estimate the age of the horse based the teeth. Now I am attempting to get in touch with someone in the office about this. I have called four times in the last three weeks, and am still waiting to hear something from their management. This was a big error on their part, and they are not doing much to try and resolve the situation.

Hello, My name is Meghan and I live out in Brentwood CA…read more Yesterday my vet Dr. Mika Frederickson came out and did a lameness exam and injections on my 16-year-old appendix. She is so laid back, knowledgeable, smart, and friendly. She was so kind to my horse and even allowed our special needs program to watch her do the exam on my animal (I have a child with autism, so my horse is very used to having high energy around). I highly recommend her. She's fair, patient, and reasonable. She understands the difference between helping the horse and also understanding when medical intervention is no longer "helping" the horse. I appreciate that so much. Anyway, you should give her a raise. She deserves it. Or at least a bonus. Or high five.

I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

I'm not one for taking the time to review businesses, but the service at Rocklin Road Animal…read moreHospital exceeded my expectations! My husband and I knew it was time to put our little dog, (Mai Tai) to sleep. It was one of the hardest decisions to make! She was almost 16 years old and we loved her deeply. When we called her Veterinarian to make an appointment we were told that they were closed for two weeks and were referred to Rocklin Road Animal Hospital. We knew nothing about this animal hospital and decided to give them a chance. From the initial call to make the appointment, to the time we entered the door, to the time we left, we were overwhelmed with amazing service! The compassion every staff member gave to my husband and I who were filled with grief and emotions is something we will never forget. They even sent a beautiful card hand signed by every employee. Should we ever decide to get another dog, we will surely use their services. With sincere appreciation and gratitude! Charlie & Donna, (AKA- Mai Tia's Mommy & Daddy)

Incredibly rude and all about $$$. Took my dog who is a patient of this office in for bowel…read moreissues. While I was in the lobby, BEFORE my dog was even seen by a tech, BEFORE she was even placed into an exam room, they handed me an estimate of $$$ on a clip board, to ensure I knew the costs. NOT THE RIGHT WAY TO TREAT PEOPLE, ESPECIALLY PEOPLE WITH PETS IN MEDICAL NEED.

I have been going to Granite Bay Veterinary Clinic for one year now, and I believe they are one of…read morethe best vet clinics in our area. The staff at GBVC is extremely friendly and helpful. In addition to this, the doctors are fantastic. They show that they really care for your pet. The vets talk to you about what is going on and offer multiple ways to handle a pet problem. They are personable and make you feel comfortable with their service and care. To close, I have had multiple positive experiences at GBVC, and I will continue to see them for my petcare needs. Thank you for all that you do at Granite Bay Veterinary Clinic

We have been going to Granite Bay for years. They have always gone above and beyond to care for our…read moreanimals. Most recently, our boxer had a mass on his ear that needed to be removed. Dr. Bradley was meticulous in the removal of the mass. It was important that she removed as much as she could (we needed clear margins from pathology) while also paying careful attention to arteries. We are happy to say we are now cancer FREE and his ear healed beautifully. Thank you again

This is an incredibly hard review to write, but I want to share how grateful I am for Dr. Ivey. She…read morecame to our home to help us say goodbye to out sweet Lola and, not long after, our Dexter boy, two of the hardest days of my life. My heart truly goes out to anyone who finds themselves needing this kind of service, sending you love. Dr. Ivey was incredibly gentle, patient, and deeply empathetic. She gave us the time and space we needed to be fully present with our babies, to hold them, love on them, and say our goodbyes without ever feeling rushed. Because of her, both Lola and Dexter were able to pass peacefully at home, surrounded by love. That is something I will always be grateful for.

We will be forever grateful to Dr Ivey. She was referred to us and am so thankful. Sadly, we have…read morehad to make "the call" a few times over the years. I know it must be incredibly difficult for her to be there for so many during such a difficult time, but she is such a kind and compassionate person all our animals love her too.

I thought they were great until my dogs chunk of hair got pulled out during surgery (a bit smaller…read morethan size of a palm) (probably when strapped/clipped in and no one noticed). So I brought it up and instead of agree to disagree they said it's from vaccine, bleeding hair follicles don't bleed from vaccine, and then they said it from cone, which we didn't use. I was ready to let it go until they send me a letter not to come back!!! As a passionate dog owner I should be concerned how dogs hair got pulled out!!!! And even if you didn't notice it happened under your care you don't tell me I'm stupid and tell not to come back. Not ok! This happened 3 months ago and it still bothers me. I've consulted other vets and groomers and they all said not possible to rip hair out like that without dog yelping like crazy. Being under anesthesia is the only way it makes sense that it happened Again, I give them a benefit of a doubt that they didn't noticed when it happened, but don't send me your lame letters when you are clueless how poodle's hair works!!!!!!!!!!!! And yes, my poodle's hair is long and beautiful and kept clean and because I care!!!!!!!!!!!! The worst way to handle care is to shut someone who cares down!!!!

I brought our fur baby, Pumpkin (10yo tabby female) last month, due to new lethargic behavior &…read morefood refusal. My husband & children were so worried, due to her age. From phone call to visit, I was eased with the warm welcome, gentle handling, and honest care as first time visitors. Pumpkin is back to herself as reigning queen:) I appreciate each of you!

As long as you see Dr. Hansen, Greene-Ditz, or Campbell, your dog will be well cared for. The only…read morenegative experience I've had here was with an older woman vet who is apparently the business owner and was just filling in. She usually isn't seeing patients. I am shocked that anyone would complain here about the support staff, as we've found them wonderfully helpful and kind. They aren't the cheapest vet, certainly, but they aren't more than any other vet in the area, from what I gather.

Dr. Christiansen has been amazing with our adopted Great Dane and our English Mastiff puppy. You…read morecan tell he genuinely loves animals and he does not over-recommend tests or procedures. Nothing but good things to say about him and the staff.