Highly recommend this pet hospital. I had noticed my Husky, Aspen, had not been eating. This was fairly common as huskies can be picky when it comes to food. But after day 2, I decided to bring Aspen in to see what was going on. Aspen had an issue with frequent urination, and the inability to hold it in. Prior blood tests came back normal, so we monitored him closer for the next few months. Fast forward to November 2025, his visit to Loomis Basin vet clinic revealed that he was having internal issues that were likely not going to be solved. I was unaware how severe his condition had become. The vet had suggested that if Aspen did not drastically improve with his eating, it may be time to put him down. For the next few days we gave him prescribed medication for nausea, etc, and tried everything we could to get him to eat. On 11/25, we had to make the awful decision to put him down via euthanasia. He had completely stopped eating, lost a significant amount of weight, and appeared very lethargic. While this was a horrible experience for our family, VCA Loomis Basin was very helpful and supportive throughout the process. Dr. Kaiser and Dr. Mueller even sent me a hand written card expressing their sympathy. They were extremely kind and caring to us, and we will never forget the way we were treated and supported during this. My friend of 10 years passed away in my arms, and the staff made it very comfortable for us. The clinic also works with a company that has great cremation products - and now I get to bring Aspen with me everywhere I go! Thank you Dr. Mueller and Dr. Kaiser. read more

My cat ate about 10" of dental floss. It was pretty late at night so my husband called around to find a 24 emergency vet. He called this one and we were told they could do an x-ray and endoscopy to remove the floss. It was a very foggy night, but we read the dangers of floss making it into the intestinal track and was very worried, so we drove 1.25 hours to go to this vet under the assumption that the floss would be removed so we would not have to take the chance of my cat dying. Well when we got there they told us they were going to try to make her throw up to get the floss out. It took them two hours to give meds and of spinning my poor cat in a chair just to come and tell us she did not throw up, we will have to go home and come back at 6am for the doctor to arrive. By the time this whole nightmare was over at 6am the floss would have already reached my cats intestinal track so at 6 am they couldn't even preform the endoscopy. They basically lied to us to tell us to come in and they could x-ray and preform the endoscopy. My husband and I put our lives at risk to drive 1 hour and 15 minutes on one of the most foggy nights I have ever seen because we were told they could do the endoscopy when we arrived! If we had to wait till 6am we could have just gone to a local vet. I am so disgusted by this place that calls themselves emergency veterinary office. What a joke! Read what can happen if your cat eats floss, tell me if you would be worried and want an emergency veterinary to look at your baby too. Hugh waste of our time and money, not to mention the fact that we told them how far we were coming and they knew how foggy it was. Oh and the vet told us to drive erratically on the way home in hopes of getting the cat to throw up in the car! SMFH read more

VCA Loomis Basin Veterinary Clinic - This is my sweet baby they spun in a chair for 2 hours. - Veterinarians Near Me - Loomis, California

I'm sitting in the lobby (on the appt side a.k.a. The non-emergency side) and I'm just in awe at how wonderfully calm and sweet everyone's pets are that come here, but I digress. The staff here at check-in are great (at both desks). We came in through non-emergency last night and today we're on this side. Wait times can be significant for urgent matters depending on how they triage your situation but that will be the case no matter where you go. The staff here are kind and compassionate. They have been helping us out with our cat today and Dr. Walters was absolutely wonderful, as was her assistant Courtney. Not only were they fantastic with our boy, they were also considerate of our wallets. It's refreshing a clinic whose focus is clearly on genuine care and not on unnecessary charges and upselling. You'll see from my previous reviews how I've always felt about this place and this recent episode just affirms it all. read more

VCA Loomis Basin Veterinary Clinic - Oliver Stone in his feelings regarding the vet - Veterinarians Near Me - Loomis, California

Long story short-I had a friend sleep over while we were attending Aftershock. Normally, my kitty, Sophie, sleeps with me... but she didn't while my friend stayed over. Sophie seemed heart-broken and wouldn't come in my room while company was there. After my company left, she still seemed hurt. By the next morning, she was so stressed, she wasn't eating or drinking her water. She wasn't following me to the kitchen like she normally does. She was hiding. I was worried. So I called VCA Loomis Basin Veterinary Clinic. They already had all of Sophie's information because I came here to get her shots when she was just weeks old. They told me to bring her in when I could. I think I was there in 35 minutes. First, they assessed Sophie to make sure she wasn't suffering too much. Then, they took me to a room and brought Sophie in there with me. They asked me first if it was ok to give her a mild sedative because she did not like being handled by people she didn't know. Then veterinarian came in and was so gentle with Sophie. She checked under her tongue, checked her belly. Checked for dehydration. She was definitely dehydrated. After a few suggestions, I went with 2 of the 4 options given. They hydrated Sophie and gave her an anti nausea medicine. Thankfully, that seemed to do the trick. That evening, Sophie came to bed with me and stayed in me all night. She had me so to herself. By this morning, she followed me to the kitchen and was ready to eat. I am so blessed and thankful for VCA Loomis Basin Veterinary Clinic. I had an Emergency and they helped Sophie feel better. They took very good care of her as if she was their own. read more

VCA Loomis Basin Veterinary Clinic - She hates this box, poor baby. - Veterinarians Near Me - Loomis, California

Expensive and time consuming. I was pretty sure it was Lyme disease but was suggested to have a ton more invasive tests first. No thanks. $700 for a Lyme diagnosis is enough. read more

I adopted a yorkie about a year ago and he developed a lump on his neck that continued to get larger. I took him in to see DVM Walter's and she suggested we remove it and get it biopsy- I was a little nervous but took him in tho morning for his appointment- VCA staff called me yesterday to ensure I was aware of time to drop off, meds to give him, etc ... dropped him off in am and got a call around 11 to pick him up - all went well so I'm glad in chose VCA read more

VCA Loomis Basin Veterinary Clinic - Stitches were lump was removed - Veterinarians Near Me - Loomis, California

We had to put our 15 year old lab down today. We had our truck parked outside the back of the clinic. We had to relocate to the emergency room entrance. They made us drag our old crippled dog through the emergency room into the euthanasia area which was meter from the back of the clinic, our original location. This should have been better coordinated, to bring in our pup and not stress him out some much. The vet was great but the process could have been a lot better read more

I enrolled in the $1000/monthly payment plan for vaccs and spay for my cat, which I thought was a GREAT deal. I know Loomis Basin was excellent - I guess that was before the buyout. My cat got vaccinations and was sent home with a HOMEAGAIN tag and card that she was chipped - but I just found out they NEVER PUT THE CHIP IN. When they spayed her, they shaved all of her nipples off and she bled. The spay incision got infected and they ordered $200 in labs that I NEVER ASKED FOR. She healed well with topical antibiotics and daily cleaning. I just found out the spay wasn't correctly done, as she is now back in heat and having discharge. SO the $1000 "great deal" wasn't so great. Unfortunately, I cannot recommend. Sorry. read more

I made an ER visit to VCA Loomis Basin on a Saturday morning, after the dog I'm sitting swallowed a toy. The front desk was welcoming and efficient, followed by a super friendly vet tech who triaged us in a timely manner. The waiting room was clean, good signage, lots of seating, space, coffee and hand sanitizer available. Our vet, Dr. Jill Aschehoug, was patient, savvy, gave options based on a wealth of experience, and explained every step. Our long day ended with a MAJOR success-- Dr. A was able to skillfully remove the obstruction and avoid major surgery. Such a pro. Such a relief. All day, I watched pets come in and out... and although you could tell they were busy in the back, I noticed how much time and attention each family was given. I highly recommend this place to anyone within driving distance. Thank you, VCA! read more

VCA Loomis Basin Veterinary Clinic - The happy boy who doesn't know he narrowly avoided emergency surgery! - Veterinarians Near Me - Loomis, California

Dr. West (IM) and RVT Amy are amazing! Brought my little guy here for a second opinion and Dr. West got him squared away on the first visit! Both of them were extremely kind and thorough-- it was very obvious they read all his records prior to my first visit so we were able to jump right in! Chunky didn't tolerate one of the new compounded meds, but Amy and Michelle were diligent on following up when he was vomiting, even asking the other specialist for direction on Dr. Wests weekend which was much appreciated to get us relief sooner! I love that they give you a visit summary to go home with as well (with fun stickers!), so I can show my family members who pup-sit. As for the facility-- extremely clean (dare I say spotless), great signage, lots of cute photos on the walls, and on a beautiful property. The receptionists are super welcoming. Well worth the drive from Davis! As a vet tech myself and self proclaimed "helicopter mom", I only want the best for my little guy-- they met and exceeded all my expectations and I whole heartedly recommend them. read more

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Doctor Wally is fantastic Took care of my mama that needed a C-section This is very difficult times with Covid to find emergency vet help Staff was kind and knowledgeable As a pembroke corgi breeder I would use Loomis Basin as a emergency option when Dr Wally is on duty read more

I would give 0 stars if I could. We had our pets there for over 30 years, back when all they had was a trailer. When they sold to VCA years ago the care became worse. As they replaced staff, the vets and office became rude. I would NEVER take ANY pet to ANY VCA facility. Do your research in your area, go somewhere else. read more

So I've lived here in my whole life and it's over 50 years now, and I can honestly say this place is not what it used to be! They are about as corporate as it gets! There may be some in there that really care about animals, but at the top of the food chain (head vets/corp industry) ....well They're all about the money. It's like going into a car dealership dealing with these people. It's sad because they used to really be a private owned caring veterinarian clinic. Took animals there for years and then the change happened and it's never been the same. That animal insurance is a scam itself as well. Talking to these vets, they seem to hold themselves higher than personal doctor at a hospital visit.... It's probably their indoctrination schooling that they go through and big industry leads them through their blind money making scheme.... they probably don't even realize they're doing it anymore. Using emotions to make money. And the "oh know" you see on the reviews is probably their smart aSS in house people. Do yourself a favor and go somewhere else that doesn't have this giant overhead and scandal going on. read more

This place sucks, they call them selves an emergency vet but they are far from it. Called ahead and explained our situation with our puppy being sick and the receptionist said we could come in and would be seen right away which sounded great so I drove an hour to them and then had the pleasure of waiting 30mins after checking in just for a tech to come out and see us and then had to wait 2 hours for the results of a test that takes 8-15mins to get results from and then we got to wait an addition hour just to get told that we will be seen once the new dr comes in for their shift and as long as no other dogs come in in critical condition which confused me because I was told that this was critical and I would have no wait from the receptionist. They seem very unorganized and they don't seem to be able to keep their word on anything they say they'll do for you! read more

Loomis is excellent - many thanks Dr. Daphne and staff! They are professional, knowledgeable and kind. I drove 1 1/2 hours to get there and it was worth it. My dog Iris is getting better! read more

Nearly a seven hour wait for fluid bolus and an x-ray. Do better. I saw two dozen customers come and go who showed up after me. I understand triage but some of these dogs were suffering from allergies while my dog was very ill. Please hire more staff. read more

Dr. Dilley and tech Courtney were wonderful to me and my dog last Saturday. I adopted my first dog from Placer County Animal Shelter. The adoption came with a free initial exam from one any of ~24 different participating veterinary offices. I selected LBVC as they had Saturday hours. Had to book it 3 weeks out. I didn't have time to do the online intake form ahead of time and I took longer to get to my appointment. They were accommodating and Dr. Dilley was wonderful in answering my plethora of questions. The complimentary visit also came with a free dose of Simparica. Big help! The receptionist Kiwi was wonderful. The facility is clean and the parking lot is extremely calming. The trees are smartly planted and they give off fantastic shade. Offset from Sierra College Blvd, it's rather quiet. This is definitely a good facility if you need emergency services. It's calming and they clearly line out their triage (sign out front - see my pics) and client access to visit ICU patients (at desk is list of visiting parameters) and they have numbered parking spaces that likely help when bringing in a pet for emergency services, such as hit by car cases or other limited mobility. For someone who has sensory processing sensitivity, this facility puts me at ease. The knowledge Dr. Dilley gave me is fantastic. No more raw diet of any kind (causes increase of bacteria flora and atrocious breath and apparently no studies showing its truly of benefit). My dog will get Kirkland Signature (Costco brand) or Purina Pro Plan as long as they have grains/rice. Dr. Dilley shared grain-free diet is linked to higher occurences of heart disease. I'll miss the less frequent fecal pick-up, but health and cost are king. And I'll be brushing her teeth regularly - particularly after she gets a full dental cleaning under anesthesia. To make a difference, brush no less than 4-5x weekly (once per day). Dr. Dilley is a dental specialist (or something like that) and recommended using CET toothpaste for dogs. And using a soft bristle human toothbrush is fine. Special and lengthy note: *Many of us pet owners lament about greedy veterinary practices that inflate charges and want to do more diagnostic work or procedures or treatments than are necessary. *Always advocate for your pet and your budgetary needs. *I'm doing the impossible and saving to buy a house 100% on my own. Dr. Dilley told me my dog had to get an echo cardiogram in order to give her dental cleaning under anesthesia due to a slightly detectable heart murmur. Eek! Conflict with costs and my goals and what I find to be necessary. *After chewing on this for a couple of days, I realized, wait, she was just spayed 3 months ago. Heart murmurs don't develop overnight. She survived her ovaries getting ripped out, she can do a dental cleaning. *She NEEDS IT. My dog's breath is not tolerable for me and she "contaminates" everything she sniffs or touches. Having SPS (sensory processing sensitivity), I can't endure her bad breath and saliva. I also cannot endure $800-950 for echo cardiogram on top of $950-1,200 for dental cleaning. *However, after a good discussion with Dr. Dilley (who remained professional, calm, and considerate), she told me that as long as I understand and accept the increased risk with the anesthesia, she would be able to do the dental cleaning without an echo cardiogram. *I understand Dr. Dilley's point of view and the clinic's goal to provide good, smart care. I also know my dog is living a better life than she did before, better than euthanasia, better than a home that won't give her any dental care, and I must continue my new path of putting myself as the priority, then good care for my dog. I recommend this facility and Dr. Dilley. Just be sure to advocate for your needs in addition to your pet's needs, be mindful the facility has higher overhead, and you'll have a good experience. read more

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I had an ill cat that needed an ultrasound two years ago and we came here. This cat was afraid of his own shadow. Never hurt a fly. Timid and sweet. They let me know my cat bit one of the techs. I am still triggered by this and have no idea what they did to my cat to provoke him. Our local vet treated him subsequently and I fully disclosed this incident to her and she had no hesitation to continue treating our animals including him. My cat passed from cancer six weeks later. I am still disappointed in myself for ever bringing him here. I will never be back. read more

I have had to use this veterinarian clinic as an emergency twice now. I saw a different doctor each time (both were incredible) and I would highly recommend this place to anybody experiencing a vet emergency. They were incredibly compassionate, quick to help- I even saw them run out to the parking lot a time or two to get a pet inside asap- and left me feeling no pressure in any way to do certain things. With both situations, I felt the doctors knew exactly what they were talking about, let me ask all the questions I had and left me feeling like I totally understood what was going on with my dog. Not a place you want to be at, but if you do have an emergency, this would be my choice 10000/10 read more

Excellent Experience - Excellent Vet Clinic! On November 26, my 14-year-old Yorkie became quite ill. Unfortunately, this happened the day before a holiday, when my regular veterinarian's office was closed. From my very first phone call to VCA Loomis Basin Veterinary Hospital through checkout, the entire experience was extremely positive. When I called to let them know I would be bringing in my dog, the receptionist was friendly, calm, and professional. She proactively located my past records, quickly updated my information, and explained that my dog would be triaged and seen as soon as possible based on her condition. She also transparently explained that, depending on the diagnosis, the wait time could be one to two hours--but reassured me they would do everything possible to see her sooner. Because my dog becomes very anxious and has difficulty breathing when stressed, I asked if we could wait in the car instead of the waiting room. Without hesitation, she said yes--and even offered to have the vet tech triage my dog in the car. Once I arrived and called to let them know I was there, everything moved quickly. Within minutes, my dog was triaged, and shortly afterward I was brought into an exam room where I met Dr. Bitters and her assistant. Professional, friendly, knowledgeable, and calming are the best words to describe Dr. Bitters. I was especially impressed that she had already reviewed my dog's records before entering the room. She knew my dog's history, reminded me of prior treatments, and thoughtfully discussed our current situation. She reassured me that although my dog was quite sick, there were clear treatment options and a strong likelihood of improvement. Dr. Bitters provided a plan of care whether my dog would remain at VCA Loomis Basin or return to my regular vet. I chose to follow up with my regular veterinarian, and she provided medication and clear instructions to use in the meantime. She also told me to contact her if any issues arose during the holiday. The entire visit took approximately 90 minutes. I am writing this review because while VCA Loomis Basin may seem slightly out of the way for some, what truly matters is the quality of care your pet receives. I can honestly say my dog received outstanding care from a compassionate, professional team--especially Dr. Bitters, Cristina, and Chanel. Thank you, VCA Loomis Basin, for taking such excellent care of my dog when we needed it most. read more

Daphne was the most compassionate, understanding, and lovely person. More people need to be like herShe held me when my kitty gained her angel wings read more

The staff was extremely patient, kind and compassionate. It was my first visit and unfortunately a heart breaking visit, as it dealt with the loss of my cat. I can't say enough good things about how the staff handled the visit with me. They definitely understand what it means to give care during stressful times. read more

Really great facility, especially in an emergency. Explain everything very well and seem to really care about your fur babies! read more

VCA Loomis Basin Veterinary Clinic - Our girl Lady had great treatment - Veterinarians Near Me - Loomis, California

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Easy to get an appointment, compassionate & Caring vets, vet techs & support staff. 24/7 care for emergency. We have taken our cats and dogs in for everything from emergency care l, routine visits and sadly when we had to say goodbye. read more

*Updated Review* I had a chance to talk with Danae at LBVC. I talked to her about our ER experience with our kitten, Brotber. Danae was very kind, listened well and I felt like I was really heard. I appreciate Danae's time! She said she would take a couple suggestions to her team. Overall, I would recommend LBVC to family and friends... read more

VCA Loomis Basin Veterinary Clinic - Brother and Sister coming home... - Veterinarians Near Me - Loomis, California

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I spent five hours here today with my elderly, adopted pup. She injured her hind leg and I was so upset and didn't know how to help her. These people, are angels. I watched them receive all sorts of kitty's and pups with a wide variety of injuries and illnesses; they did it systematically, and with kindness and compassion. They triaged each animal with care, they ran out with a gurney to receive a dog crossing the rainbow bridge, they eased families through unbearable loss, all while some complained boisterously about "the long wait." They created care plans with options and offered many choices, depending on what each animal needed and what each person could afford. I am grateful to have had to wait 5 hours, and I shared that with the vet. She said, "it's a privilege to wait" and she's RIGHT! That means my sweet girl wasn't one of the highest acuity, and I'm thankful for that. With the utmost gratitude, I just want to thank every single person who helped us. Not just me, but ALL who came in with needs. You're all special, amazing, beautiful souls. Thank you for what you do everyday. I see you. read more

Thank you, thank you, THANK YOU! from the bottom of our hearts I appreciate you being so compassionate and understanding. Life has been a rollercoaster lately and you don't understand how much relief comes from someone actually being of help. Forever grateful. read more

VCA Loomis Basin Veterinary Clinic - Happy puppy finally relieved of pain - Veterinarians Near Me - Loomis, California

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A million thank yous to the staff and medical professionals at VCA Loomis Basin for saving the life of my cat! Thank you for being so thorough in examinations, explaining everything and giving us options. Fitting him in for surgery was $expensjve$ but absolutely worth it. In the past, your office provided compassionate care when my dog was suffering from cancer and we were referred for some procedures. read more

VCA Loomis Basin Veterinary Clinic - After...the happiest cuddlebug - Veterinarians Near Me - Loomis, California

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My Doberman had bloat. You have 2 options, surgery or euthanasia. I called them and told them the situation and how far out I was. I arrived and within 1 minute they had her in getting pain meds and on the operating table immediately after that. Very well done. Dog is now recovering and should be fine. read more

Be prepared to spend the entire day there .although I had an urgent need for my pet to be treated I still waited four hours the first day and when I came back two days later waited another 4 hours . read more

100% five stars. Great team and wonderful care. They are very patient oriented & compassionate. If you're looking for a Vet clinic that truly cares about your furry family member, VCA Loomis Basin is the place to go. read more

Great place for your pets. We switched our new adopted baby here, as the other vet did not seem experienced with little dogs nor how to hold a squirming puppy. We were actually told by the assistant we really should train her not to jump out of her arms. Uhm i am sorry isn't that YOUR job?? So anyways, we switched here and saw a wonderful and patient vet, Dr Faulkner. Her assistant was also very knowledgeable and good with our puppy. No problems holding her there. We were advised on what to look out for, and other suggestions. Great visit all together and I will gladly pay a little bit higher fee to see a vet like this. Also plenty of parking and GRASS for the pups to go do their business before or after a visit. Big waiting room also. And to boot, it is an emergency clinic as well, so if there ever is any need, our information will be already in the system and we can come here 24/7 to get care for our sweetie read more

Horrible service. Been coming here for 3 years to oncology and to internal medicine. Spent a LOT of $$ here. Today I drove all the way from Folsom for my dog's oncology appointment and can't get my dog's doxycycline refill...despite her being on it for 2 years!!! No one in internal medicine is available to authorize the refill. And when I asked to speak to the manager, she would not even come and talk to me. read more

I lost my dog of 15 years and these people came out and catered to me and did the euthanasia in the car for me. Since that is where my dog loved to be. I recently got a puppy Tazbo another pitbull and they have been so wonderful. They carry him in and out. These people go above and beyond. I have been going here since 2006 and still remains the best read more

VCA Loomis Basin Veterinary Clinic - Just a happy healthy pup. - Veterinarians Near Me - Loomis, California

The vet was wonderful. But the receptionist/vet tech or whatever they are at the front desk were very rude. They sat behind the desk and talked about pretty much everybody when they left. I was there from 9 PM till around 1 AM, and when I was checking out, the receptionist asked me for my address and I paused for a minute because my brain wasn't firing on all cylinders after being there so long with a very sick dog and she said you know where you live or something along those lines. Excuse me that was unnecessary. Anyway I won't be going back there, like I said the vet was wonderful but the chicks at the front desk made it not so pleasant. read more

If you really love your pet, please don't go here. They killed my dog. Monday playing ball happy as a dog can be, Tuesday dead. And all they could tell me is he is really sick. Not one acusul result from tests. read more

VCA Loomis Basin Veterinary Clinic - Veterinarians Near Me - Loomis, California

Dr Rensing is the most caring amazing vet we've ever had the pleasure of dealing with. She genuinely cares about our fur babies and makes herself available to see them on a moments notice. I hope she will always be with VCA as a vet like her is 1 in a million. read more

Overpriced BAIT AND SWITCH ! how does both of the quotes you gave me for PU surgery- NOT EVEN COME CLOSE TO THE total we would have to pay? I am utterly disappointed in this place- We were given two quotes and they did not even come close to what you're trying to charge us for the surgery. Shame on you.! The surgery scheduler called it an incomplete quote ?!?! Why would you not give a full quote ? Why am I thinking it's gonna be under 3000 For the surgery and it's actually over $6000?!? Please take your pets somewhere else-In an emergency-They will bleed you dry. They will push the CareCredit and run it up as much as they can. I remember thinking, how is a surgery cheaper than my cat staying in the hospital for three days? But guess what it was not true- and then they snatched those papers away from you so you don't have them To come back with. This place is a scam-I'm going to let everyone know Please do not give me your cookie cutter reply that I've seen you give everyone else-I don't need it. I've already read it. read more

I appreciate that this VCA location tries really hard to make services accessible financially. I'd been quoted $10k for diagnostics at a Sacramento VCA (cue a heart attack), but Loomis has consistently been much more affordable (less than half what Sacramento quoted me). The internal medicine group makes sure to provide a personalized write up for each appointment, which proves incredibly helpful, and they are very transparent with pricing. They were also very quick to get me in for a consultation. read more

My beloved Lala had her oncology treatments here. Dr Kao and her team were so nice towards her and treated her with so much love that she loved going here for her chemotherapy treatments. Dr Kao did everything she could, and we were able to buy Lala 5 more months before she finally succumbed to renal lymphoma last Friday. I'm very grateful to her and the kind staff who showed nothing but compassion and kindness. Lala was my constant companion, my best friend since I adopted her in 2015; we basically spent most of our waking time together. She would even stay and lie on my desk as I worked or studied. I'm immensely thankful for the extra time that we got to spend together. She was my sunshine, and she fought until the end. Thank you. read more

VCA Loomis Basin Veterinary Clinic - Veterinarians Near Me - Loomis, California