Let me start off by saying that we love Kristen Kreme. There were 2 cars in line when we got to the drive thru. We waited for over 25 minutes and we're asked what we order when we got to the window. Zero efficiency! read more

The donuts are fantastic but... I just bought a half dozen glazed donuts, that was $6.40. Thought that was kinda steep. But then I noticed a dozen was just around 7 bucks.??? Am I missing something here??? Are the additional 6 donuts of a lower quality, day old or something? If not can I just by the second 1/2 dozen for the additional buck and change? read more

I dove 20 minutes to get doughnuts for work. How is it possible to be out of original glazed and multiply cream filled doughnuts?? This never happens at the Stratford location. The same thing happened over the weekend. Not sure what the issue is but this just doesn't cut it for Krispy Kreme. I hope this household name isn't falling off since they were bought out. read more

What is better than a hot freshly made donut? Nothing. They melt in your mouth. I had never had one being from Boston but my God they would almost be worth the trip back down south for. Granted I would be absolutely huge if I had Krispy Kreme's all around me. I would 100% be 300 pounds. Worth a quick stop by but if you make a habit you'll need to let your pants out. read more

It's Krispy Kreme....not much to say other than it is sugar heaven. They have such a unique tasting donut I don't like comparing to others as they are so different, in a good way. If you are driving by and you see the hot sign on, stop and pick some up because they are even more amazing warm and out of the oven! read more

WHAT?!! You have signs plastered all over your parking lot that you have pumpkin spice donuts. We pull up to order and you say you don't have any pumpkin spice donuts. Not...we are out of donuts or they are not quite ready read more

They claimed they had hot donuts and completely and totally lied. The donuts were cold.

Is was poor customer service cool coffee and long time waiting very bad experience

Worst Krispy Kreme we have ever been too. First off, my husband asked for 2% milk, the cashier replied "we're out of 2% is FULL milk okay?" It's definitely called whole milk... next thing is we're waiting for a good 10 minutes for a half dozen original glazed and the entire time we're sitting there we watched doughnuts fall into the trash can.... the worst part was when we actually got our order and they tasted absolutely awful... just like old grease. We will NOT be going back to this KK, ever!! I wish I could give 0 stars. read more

I love KK, but this location Is terrible. The first few times, I thought the bad service was a fluke. However, there continue to be excessively long waits (5-10 minutes after placing a small order at the drive-thru). The final straw: the past five times we went, they were out of the first choice donut (one night we had to go with the fourth choice because the first three options were out). I've never had these problems at other locations, so I'm guessing this is a management issue. We will drive the extra minutes to Stratford from now on. read more

This location is different looking than the others I have been to. You order at the existed instead of telling the doughnut packer over the case. They were nice and friendly and the place has a cool vibe. The seating seemed less than the winston location. read more

Friendly service! One of the few KK that still make blueberry cake and yesterday I got there when they were hot! Oh man--delicious! Good service and quick drive thru. Love me some KK. read more

Glad to have a KKD closer to home. Parking can be a bit awkward during busy times, but most customers are courteous and let you through. I love the cozy seating, making it perfect to share a doughnut with a friend. My only wish is that the chocolate cake doughnuts were more of a standard. They are my husband's favorite, but not always available like they are on Stratford. read more

The young lady employee that took my order in the drive thru was very rude. So rude, that I paid for my purchase which was over $18. The attitude was so rude and nasty. I thru my coffee and donuts away. I was in fear of what was done to my purchase. Sad, does anyone train Customer Service. Well thanks for taking my money read more

It's Krispy Kreme so not much bad I can say about that the donuts are delicious. I have been been eating Krispy Kreme donuts since I was a kid. You definitely want to go when the hot now sign is lit. They are melt in your mouth delicious. The other flavor options I've had I like are the pumpkin spice and lemon filled. Both are great but nothing compares to the original glazed. The only drawback to this particular location is the ridiculous parking lot set up. To get to the drive-through is awkward and if there are a couple of cars in the drive-through those who are parked in the lot have to wait to be able to back out. Overall You can't go wrong with the Krispy Kreme doughnut. Deducting stars for the for the poorly thought out design and layout. read more

Great facility with quality doughnuts. Very friendly staff. Great take the kids to see the doughnuts in production. Parking is a little tight. read more

Service was extremely slow!! Not enough workers and the entire layout and process needs to be redone!! Everyone seems to look a lost. Not really any rhyme or reason of how things are done. And it's filthy dirty... this place is in desperate need of a new manager!! Hint hint hint!!! read more

Do not go through the drive through at this KK. I sat in line for over 10 minutes with only two cars in front of me. By the time I got to the window, I was sitting there for another 3 or 4 minutes. When they finally brought me my drink, the lady brought me a hot pumpkin spice latte when I specifically asked for it to iced. I then had to wait for her to re-make it. Not once did anyone apologize for the delay, or even say thank you. I saw nothing but young kids working inside, so no wonder nobody was in a fast paced working mentality, or could get anything done correctly. read more

The parking lot is unusable due to an ill designed drive through. The flow of the drive through is so bad, it disrupts traffic coming into the shopping center. The inside is small and cramped. This is compounded by slow service. The employees aren't to blame though. The equipment can't keep up moderate demand. Maybe if they closed the drive through, it might function better. If you want Krispy Kreme, go to Stratford. It will be a faster and more enjoyable experience. read more

New, nice and inviting store; however, they serve only COLD tray donuts (no warm, hot off the press donuts are sold here) and service was incredibly slow. The donuts were cold and stale...I could have gotten better at the grocery store. Will not be visiting this location again. read more

The chocolate iced kreme filled doughnuts are pretty much all breading and chocolate. I gave it two stars because this is the third time it has happened. The first couple of times were several months apart so I wrote it off to luck of the draw. Then, last night we bought three of the chocolate iced kreme filled variety and after I ate the first one and found there was hardly any filling I cut open the other two and they were just as bad. We bought an assorted dozen and the other varieties were fine. The drive thru wasn't bad and the people working were polite. read more

Never have donughts!!!! Hey here's a tip. If you want to sell donughts be sure to have them. Out of the 15 plus on the menu you only ever have 5 to choose from. Terrible business strategy!!! read more