Krispy Kreme is still in my top three favorite doughnut spots, especially when the hot fresh sign on and you can get a free doughnut. It's nice that they have specialty donuts during different holidays like Valentine's Day, Mother's Day, Christmas, Easter, St Patricks Day, etc. Download the Krispy Kreme app to get your points for free products. read more

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The absolute perfection of a Krispy Kreme doughnut receives five stars. Unfortunately, the service only deserves a three star so I've averaged it out to four. It's 6 PM on a Sunday night, the drive-through is packed, the parking lot is packed, and the line inside goes all the way to the door. Yes, the hot light was on, but I never seen a Krispy Kreme this busy before in all my years. As I previously said, the donuts were hot, right off the line, absolutely melt in your mouth delicious. Unfortunately the young gentleman who waited on us was so stoned he kept wandering around forgetting what he was doing. We ordered two boxes of original, he filled up one box stared off into space, wandered around in a circle, and then brought it back to us. We had to ask him for our second box and he looked at the empty box in his hand and actually said "So that's why I have this." Oh well. Good thing the original donuts are so delicious. read more

Krispy Kreme - Look at that line inside, 6 pm on a Sunday! Drive-thru was similarly packed. - Donuts Near Me - Concord, North Carolina

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I have been going here for their fluffy, jelly filled puffs of deliciousness for about three years now. I can say that the offerings are consistent. They may not have endless customizable options, but what they do offer is usually good. Frankly, the drive through is slow, so as of late I usually order through the app. I think they are still working some kinks out with it because a few times, they couldn't find my order and I just needed to place it again when I came in. This time I went in on a warm December, Tuesday and they'd prepackaged my order. They'd included some odd looking gimpy and misshaped donuts. One of them looked so bad the associate just tossed it out right there and replaced it. I noticed another bad donut when I got home, but no matter...My husband still ate it anyway. The space is always clean, and parking is easy. I am thrilled that I live so close to this place. As a transplanted New Yorker, I need my jelly donut fix. I also noticed some very odd activities and loitering in the parking lot. So I'd keep an eye on it. Other that.... It might be the best donuts in town. They have little rides for kids to play. Super cute for them to work off some of that sugar read more

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Took my son to get the new Harry Potter donuts and they were sold out. He was disappointed but happy to get a sprinkle donut. The Assistant Mgr told us a batch was ready at 3pm the next day. I made sure to get to the store today early to get them for my son. I walked in and the Assistan manager (Kiesha) and the employee working recognized me. I sat down to wait until the Harry Potter donuts were ready. Both of them made time to talk to me and interact with EVERY guest that walked in. They never showed the stress they were under as they were the only 2 ppl working. Kiesha was working hard to get the HP donuts ready and the other gentleman manned the drive thru and front counter. They recognized everyone that came and got in line. They provided a high level of customer service to everyone. They apologized for the delay in HP donuts. They were nothing shy of amazing! read more

Krispy Kreme - Donuts Near Me - Concord, North Carolina

Went in this morning and ordered 2 large frozen latte and ended up getting a medium. Not to mention that the employees were busy talking and taking their precious time. It wasn't even busy but it still took forever and still got the order wrong. read more

The fresh sign was ON! I loveeee donuts. This place is pretty fast and the donuts are always good. read more

Krispy Kreme - Original Glazed Dozen - Donuts Near Me - Concord, North Carolina

Service was unmatched! I highly recommend. I ordered a dozen using the Toogoodtogo app. Staff was friendly and prepared my order promptly. The restaurant was clean and family friendly. read more

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I came here last night to order the banana pudding doughnut and was told they were out . I asked for two other doughnuts and was told they were also out . I came back today & was told they don't sell the banana pudding doughnut anymore .... I'm confused on how yall have doughnuts on the menu that you "don't sell anymore" advertising them daily & having the pictures on the menu should mean that you sell that specific doughnut . Otherwise it's false advertising . Highly disappointed & won't be back to this location . read more

Went here on 9/29 to get the free coffee, I wanted a specialty caramel latte and they said I can only get a regular hot or iced coffee even though the fine print on the website says otherwise: "Free Coffee Disclaimer: Any Doughnut and Small or Medium Hot/Iced Coffee FREE on 9/29/2025 only at participating U.S. Krispy Kreme shop locations (limit 1, available in shops and drive thru). Includes drip and specialty coffee beverages. Excludes frozen beverages. Excludes Specialty doughnuts. Not valid in Puerto Rico. Not redeemable at grocery or convenience stores. © 2025 Krispy Kreme Doughnut Corp." read more

You guys, I am not even local but I tell you what: whoever runs this Krispy Kreme deserves a high five!! A bunch of genuinely friendly and industrious young men were working late on a Tuesday afternoon when my wife and I swung by on a road trip to Atlanta. Understand that one of the seven wonders of the modern world is a freshly-made original KK doughnut. We bought six and headed on our way. The young men from the establishment had a short break outside and were even kind enough to help us orient back to the highway. The store was spotless, well lit, and service was prompt and pleasant. Donut well, my friends! read more

Krispy Kreme - They had FRESH doughnuts, y'all!! - Donuts Near Me - Concord, North Carolina

The doughnuts were alright. I felt the filling was very try limited. The cheesecake doughnut was not as fresh. Service was fast and quick. The location was quiet and tidy although they did not have napkins out in the dining area. I did not ask them to see if they had any in the back. read more

Krispy Kreme - New York Cheesecake Filled and Chocolate Truffle Doughnut - Donuts Near Me - Concord, North Carolina

Went there this morning the girl behind the counter seemed annoyed that we were there. I ordered a dozen glazed and a dozen chocolate glazed with a frozen latte. The other 3 workers in there ignored the guy behind me so long he got aggravated and left. When we left I saw him next door at chic filet to get his breakfast. The donuts were good of course but service was terrible and inside was dirty with floors super dirty and sticky. read more

Very disappointed. Rolled up at 7 pm on a Friday night to get some great donuts only to be told that they had 'Sold Out' and that all that was available was regular glazed donuts. I mean, I was at the place where they make them. Apparently somebody really misjudged how many other types of donuts they needed to make for the day but to be sold out of every kind of donut EXCEPT regular glazed...... I'm guessing that it was too late to make any other kind of donut for the night. But how much trouble is it to put some chocolate on the glazed ones they had. At least that way, you'd had 2 types of donuts to sell. read more

This was the worst Krispy Kreme experience I've ever had. The employees ignored customers, were incredibly slow, and showed no friendliness at all. The store was also unsanitary--there were flies everywhere and the counters were dirty. Unfortunately, I won't be returning. The donuts look disgusting. read more

Krispy Kreme - Donuts Near Me - Concord, North Carolina

Every single time we go they literally have no donuts, only ever have glazed. Really annoying, gonna have to stop going because it's not even worth it. Also every time we've gone the hot now sign is never on - when the heck does it go on?? read more

I wanted to love it- even tried to fix the disgusting latte at home with some sugar and the microwave BUT to no avail The ONLY saving grace was the customer service! That hot caramel latte tasted like watered down black coffee. There is only 1 Krispy Kreme in all of CLT that has ever made a satisfactory hot caramel latte & it was inside the 485. The doughnuts were delicious (but looked like they played Hot Potato with them before tossing them in boxes ‍) read more

I love Krispy Kreme but this location is always disappointing. They either have a poor selection of donuts, or are not participating in Krispy Kreme deals. The customer service is also subpar, and not at all what I expect from this company. I would almost rather drive to the Matthews or Salisbury location before coming to this location. read more

Nastiest place I have been to in a while. Restrooms were so bad I could not wash my hands. Why purchase food items in such a filthy place. read more

As a recent Yelper complained, this "is not the place" to pick up donuts in Concord. I placed an online order for 6 specialty donuts and upon arrival, they weren't even ready, and half of the ordered donuts were not available. The staffer asked if I wanted other donuts to fulfill the order. They weren't price comparable and when you complain online, the template doesn't work at all. Krispy Kreme is only as good as the management of the facility and their workers. This place is not the ideal location for efficiency or customer service. read more

Went for the biscoff specialty doughnut because it said they were sold out the day before and not today. They were sold out of that and the cheesecake doughnut I ordered so I had to replace them but realized once I left that I replaced them with doughnuts that don't cost an extra forty cents. So I was charged an extra $1.20 for doughnuts they didn't have. If you are gonna have specialty doughnuts maybe make sure they are in stock and if not don't charge an extra fee for them. It they had said out of stock online I wouldn't have purchased them. read more

Today I visted this location to pick up some donuts for my daughter's teachers. Well, I noticed this morning they had several specialty donuts so I wanted to grab two, but I was quickly told they're for display only. What's the point of putting donuts out if customers can't purchase them. I was so freaking annoyed. So when I asked how long they would be on display, they lady told me all day which is insane. read more

Krispy Kreme - Anything with color or sprinkles I couldn't purchase. - Donuts Near Me - Concord, North Carolina

I guess the hot sign that was on was definitely untrue. My 6 guilt ridden donuts almost seem refrigerated and at least a day old. Do better ..... We already luv u. read more

Every time they have the hot and ready sign on i go to the drive thru and they tell me its a 30 minute wait or that its not hot anymore. It's very misleading and frustrating as i had this happen 5x. read more

Krispy Kreme has the best donuts in the whole world. They use to have a store in CT not far from us, but they closed down in fortunately years ago. So it was a must to drive by, drive through, and drive away with a dozen and a 3pack. We were able to control ourselves and drive back to CT to enjoy them back home with a nice cup of joe (home brew). These things just melt in your mouth! read more

Krispy Kreme - Donuts Near Me - Concord, North Carolina

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They finally had the assortment donut holes today b/c they usually don't. You're supposed to get two of every flavor. They had 3 of some of the same flavors and not some of the flavors at all. I know this b/c I just order the same thing at the Krispy Kreme off independence blvd and they had every flavor. The donuts were dry the powdered sugar ones seem like they were wet. Then I was in line waiting b/c I gave a $20 bill and they didn't have any change at 3pm in the afternoon and when he gave me money back he was short a dollar for me. The customer service was not good no one apologized about the inconvenience. I honestly wanted to cancel the whole order but I was so ready to just go so $5.02 waisted on dry donuts read more

Krispy Kreme - The dry donut holes that doesn't have all the flavors - Donuts Near Me - Concord, North Carolina

Employees playing behind the counter. Still no receipt paper, per the cashier (so I am lied too once again). Always a hassle to get a receipt. read more

Krispy Kreme - Hot light!! - Donuts Near Me - Concord, North Carolina

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The worst Krispy Kreme experience EVER. My wife and I arrived around 8:45 PM. and they close the lobby before 9 PM, and we waited 30 minutes in line to get to the window and order 2 decaf coffees (and they said they were out and could not make more) and they were also out of the cinnamon rolls. After we paid for everything. They then said they were out of cream for coffee. We had to use milk instead. We asked for extra milk while they were putting it in the cup and still did not get it. I took a bite of my chocolate covered cream, filled doughnut, and it had no cream inside. An incredibly poor experience, dealing with teenagers working the window and no oversight. They were rude and there was not one apology for anything. What a waste of $16. read more

EVERY TIME! Every time I come here they are out of everything but original glazed, and sometimes that too. How a donut place runs out of donuts that are made in house is beyond me. Not only that, the dude at the speaker fully needs to be re trained or fired. They also never clean. Furthermore, being literally across the street from one of the busiest malls in North Carolina, you would think they would keep both lanes open in the drive through. Instead, they would rather the line wrap the building and go into the main road causing actual traffic issues. Just shut the whole place down at this point. read more

Service was terrible, both girls had massive attitudes with all of the customers. I waited 30+ minutes for my online order which you can't get through the drive through. I finally get through the line and tell the girl I had a mobile order, she rolled her eyes and moved slowly. They gave me all the wrong donuts besides the originals. It was disgusting inside with trash all the tables, floors sticky, and, work stations gross. read more

Decided to stop for some hot donuts today. The guy at the window said my order was free today. Wow. Made my day honestly. Thank you so much. It really warmed my heart. read more

Stopped by this Krispy Kreme location on the way home from a trip recently and went in planning to get a chocolate iced creme filled and a peach cobbler doughnut. The line was pretty long but we saw both doughnuts in the case, so we decided to wait. Once we got up to order, they told us they didn't have either of those flavors. After mentioning that there was a full case with about 100 doughnuts in it and many of them being both of those flavors, he said they couldn't sell those. When I asked why, he would only respond with "we just can't, I'll get fired". It was around 8pm and they closed at 11pm. We left with other doughnuts, and they were good, but I still don't understand why they couldn't sell them or what they were planning to do with them all when they closed. Maybe it's a location-based policy? Either way, it was a weird experience. read more

This location has gone downhill. It doesn't matter if you order ahead, one guy ordered 24 hours ahead , it will not be ready. It will not even be started. They will stroll around as slowly as possible to fill your boxes, that were supposed to be ready earlier. No hot donuts at 11:30? What exactly is the point coming here? Also, I ordered the Christmas combo box- 4 were plain, instead of two. Cheated. read more

I was so happy when this placed opened. Concord went too long without a KKD in town. I waited a while before I made my first trip there to avoid the long lines. I am very happy with my first trip there. The place looks and feels clean, new, and welcoming. Everything is wide open. You can watch the donuts come down the conveyer belt from start to finish. The donut cast is stocked with a huge selection of flavors and different types of donuts. The prices are very reasonable. The employees were friendly. I can't wait to return! read more

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A very nice location but the service was slow. Maybe there was an issue in front of us...but I mean it's just donuts lol. I'll add that I love Krispy Kreme! When they have the hot sign on it is always so tempting to go! I love that there is a location here in Concord now but be ready to wait! We did the drive thru but there were only two cars in front of us and we waited a long time for them to service both cars. Something they should definitely work on. Maybe try going inside the store. read more

Krispy Kreme - a menu for krispy kreme - Donuts Near Me - Concord, North Carolina

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Stopped by Krispy Kreme since the hot sign was on. The window attendant Donovan was not helpful or friendly and he did not want to be bothered. It's no surprise that so many Krispy Kreme's are closing with employees like that. Maybe the employees need to be schooled on how to treat paying customers. Thank you. read more

Was told they had no more fruity pebbles but the guy in front of us got some. Drove 45 minutes just to be disappointed

Carol K coming at cha. What is happening here my peeps? A little background about me... I always thought I was the tease (hey boys) but nah fam, this location takes the whole cake in that department. And that's sad, because I usually take the whole cake. Anywho, you ever have a hankering for a tasty little donut or a fancy pants ice cream drink just to arrive to your destination to be told there is still no ice. FOR THE SECOND TIME IN TWO WEEKS! And the smallest collection of crusty donuts from gosh knows when. Krispy Kreme, get yo life together. Y'all playing. "Hot N Now" my tush. More like "Crusty and Never" Please fix this. Get some good management. Sincerely , A girl who will pay your bills in donut consumption. Still Love ya But make me love ya like I used to. read more

Not sure about the day crew, but don't expect a good experience here during evening / night. They are always out of whatever it is you're looking for. The place is always filthy, especially behind the counter. There's absolutely no management. Basically, this giant store is run by teenagers. Find another Krispy Kreme or Dunkin'. read more

I Finally made it to the new Krispy Kreme!! I went before work and it was the first time I didn't see a line. I pull right up, excited to order my custom box and try the new Reese Donuts.....ONLY for them to tell me they didn't "have chocolate right now" nor could they give me the apple fritter donuts. Uhhh... bummers!! Then I get to the window and explain I had the coupon for the free box of donuts and she almost didn't apply it to my order after scanning it, I had to remind her before she swiped my card. And she didn't give me a bag. A little disappointed I couldn't get what I drove way up here for. They should be fully equipped to serve all options daily especially because they are a new location. Not so good experience for my first visit. read more

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This is not a place i can recommend at all. This is the third time that I have arrived and the order is not ready even though I ordered it on line. Then even though they have offerings listed on line, when I got there the offerings were not available. I had ordered cinnamon buns and when I got there at 8:15, they were just preparing them. The rasberry filled dognuts were in the display case but they had not been filled. This is the worse run Krispy Kreme I have every seen. Sorry. Its location is great but its management is horrible. read more