Just don't buy any coffee from this place. What you see on the menu vs what u get is like heaven and hell. read more

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we drove all the way from Saratoga to Orem ut to claim are free donuts and we arrived and rude employee told us to get out we are not giving away and free donuts. this act didn't only waste are time but really took off my respect for such a big corporation this is a shame. false advertisement and should be took into account!!! read more

The donuts are good if they are hot. Like addictive good. Like you would reward yourself after finals with one caliber donuts and drive clear from Provo for one. It's a real thing. Moral of the story? If the donuts are hot then they're awesome, otherwise it is not the best place. Their guest service is abysmal. The employees are never very nice or friendly, and 4/5 times when I go through the drive though I get no napkins, and no hello. And even the hot donut sign is on I get a cold donut. This location has one really nice girl named Alice who is excellent, she is friendly and super nice with a great smile, and one great older Hispanic gentleman who works the night shift that are FANTASTIC. I added one star onto the review for each of them. The rest of the employees I have dealt with are neither impressive or friendly. I have stood in the lobby on a Friday night and watched 4 workers watching YouTube videos on a phone while one tried to package donuts and cash people out with a line out the door. Kudos to those two employees, you have saved my relationship with this location. read more

Everyone gets excited when someone brings Krispy Kreme to work or to an event they're at. It's a universal reaction as natural as squinting at the bright sun. But what many people don't know is the variety and freshness of donuts they're missing out on when they don't go to the store themselves sometimes! If you think the plain glazed donuts are good, you'll be blown away by the glazed cake donuts, or the filled oreo or birthday cake, or maple bars. All of those are worth returning back for to have over and over again, and there are constantly new flavors of the month that tantalize you through your email notifications, where they send you offers of free donuts and other great deals. The restaurant of course has the usual window to watch them being made, and although service isn't always super efficient, they are friendly and I could forgive any wait time once I've got the new reese's donut melting in my mouth. read more

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They had nothing that was on their menu. I went there in Utah. Not impressive! The people who work there are not helpful

We saw the reviews and thought maybe those customers were just having a bad day but nope. We placed a have dozen order with 2 coffees and the 24 donut holes and when we got to the window the lady asked if we also had the 24 donut holes, to which we said yes. She came back with just the donut holes and only rung for those, we tried to inform her that our order had more but she said sorry and closed the drive through window on us. read more

I really love their glazed donuts. But really only amazing when they are hot. Came with the hot sign on and they weren't making them. So they had been sitting for awhile. Just not the same. Also tried a strawberry glazed, way to sweet. Even my 4 year old who ordered it didn't like it. Boston cream with custard filling is delicious. I hate the Kreme filling they use, so don't get that unless you like pure icing that's way too sweet. And this is coming from a girl who loves her sweets. read more

Krispy Kreme - Glazed donuts - Donuts Near Me - Orem, Utah

Read all the reviews while I was waiting in a really slow line for donuts. That's the only downside to this place, is it just shouldn't take that long to get through the line? A customer orders, they throw some donuts in a box, tell the customer a total and done. But somewhere this gets lost. Watching the donuts get made is really fun. The kids love it and even though I've seen it a "dozen" times, I find it fascinating every time. I know nothing about the hot light being on or off (a lot of complaints about that) as I've always just went when I've wanted donuts and always been able to buy them hot and fresh. I've also never done the drive though, which seems like a longer line than inside... So I always just go inside. Donuts are just yummy. read more

Krispy Kreme - So fun to watch! - Donuts Near Me - Orem, Utah

The donuts I receive are always warm and fresh. Their taste is unbeatable! My students love the fun themes during the holidays.

Every time we pass through Orem, we HAVE to stop! There are so many yummy donut places in Utah, but Krispy Kreme has always been on the top of my list! read more

Krispy Kreme - Donuts Near Me - Orem, Utah

Their donuts are sooo good!! This holiday Santa was just ooozing with chocolate creme! read more

Krispy Kreme - Donuts Near Me - Orem, Utah

SUPER-short-sighted Misleading Rude SCARCITY GREEDY Evidently there is a new owner and he took away the "Free Fresh Glazed Doughnut," Krispy Kreme is known for coast to coast. Yet, he still has the audacity to have them turn the "Hot and Ready" sign on to draw in business. Talk about poor form. Well, that's okay, no sweat. You take away the 2 cent-fun free-bee and I'll take away my business to another place that isn't so cheap. There are actually other places I like getting doughnuts that aren't so ridiculously overpriced. 12.00+ for a dozen was getting crazy anyways. Seriously! I give them a year before their out of biz. read more

Waited in line for 20 minutes, which was totally fine because we get they're busy! Guy at the window handed us our donuts and he forgot to give us our coffee. No big deal we reminded him, and he handed us our iced coffee and it was half water. Tastes like watery coffee.. I get this isn't a coffee shop but I'm just dissatisfied because I've had good coffee from here before. read more

Krispy Kreme - Water coffee - Donuts Near Me - Orem, Utah

Ordered some filled mini donuts for an Easter party. Ordered and paid for a WEEK prior. I got a call 5min before my 2pm pickup time telling me they had sold out of what I ordered. Um.... So you know how to take an order but you don't know how to HOLD the order. Lack of communication or management skill, not sure, but not how I think you run a business that takes online orders!! Yes it's just donuts, but if I ran my small business like this I wouldn't have one anymore. So now to scramble to find another dessert for mostly kids 2hrs before the party. Just super frustrating, when I did this to save myself time. read more

We usually love Krispy Kreme, but today's purchase was a huge disappointment. We bought a dozen which included original, chocolate iced, and pumpkin spice. The original and chocolate were as good as always, but the pumpkin spice had to have been quite a few days old. They were hard and dried out, and we couldn't even eat them. What a disappointment! I would have gone back, but it was too late when we discovered what happened. I guess we're just stuck. I suggest everyone check their donuts in the parking lot to make sure they're all fresh, since apparently they'll sell old, stale ones too! read more

"Hot" light was on... I ordered a mixed dozen with 1/2 eclairs & 1/2 cake batter and two dozen glazed doughnut holes... no doughnuts were hot... eclairs were actually STALE, COLD, & DRY with hardly any filling. I spent $40 and the doughnuts were barely edible. Very disappointing! read more

So .. the birth of nation and what do you know these new stars and stripes donuts couldn't taste sweeter with strawberry filling and original Kreme..... read more

bought two $1.50 donuts and ended up getting charged $14.50. Didnt find out until i looked at my statement. not cool krispy kreme.

Ordered 3 hours before pickup and they didn't have ANY of them that I ordered. when asked if they could make them while I waited, I was told nope we will just void your payment, and you can leave. bullshit. This isn't the fist time it's happened. it happens more often then it should. if they don't have it then they need to park it as out. or pull them WHEN ORDERED!!! read more

Don't go here when they're making donuts fresh ...unless you're prepared to wait a while. I've been to many Krispy-Kreme shops. Even been here once or twice before. But whoever was managing this krispy-krew on Friday August 26th 2016 could use a lesson in customer service. We waited in line (with 6 kids) for about 35 minutes! They only had one person taking orders inside, the same person was taking payment. And the guy putting donuts on a tray in the back was going so slow that the donuts were falling into the trash can. Seemed like nobody cared that the customers were waiting so long. I will give the girl taking orders & payments for being cheerful under the circumstances though. read more

Krispy Kreme - Long Line, Long Wait... - Donuts Near Me - Orem, Utah

Doughnuts are good but can you PLEASE get some proper air conditioning in here??? Especially if you know you're gonna have 1000 people in for national doughnut day. I feel like a lobster boiling in a pot. Please end this hell. read more

The service here is amazing!! The closing crew stayed late to help us out and they were so kind. Quality service and perfect donuts. Will definitely come back. read more

I have vivid memories of this flagship location first opening. It was flat-out pandemonium. Back then, a Krispy Kreme visit was planned days in advance. Similar to the In-N-Out mania which we felt prominently in our backsides just a couple of years ago, Krispy Kremania has seemingly ran its course. They've now closed most of their Utah locations, with Orem and Layton remaining (and possibly an airport spot?). No doubt there are far better donuts to be had (even in Utah County) around nearly any corner. KK still stands a small test of time, producing a couple highly edible varieties of the sweet circle. My personal favorites (a.k.a. the only ones I would ever eat at KK) are: - the original glazed (for what it is, it's pretty good - warm only) - Dulce de Leche sugared Bismark (with coffee; in the event your sweet-tooth is feeling neglected) - glazed Cruller (will do in a pinch) Yup, that's it. Everything else - in particular, anything chocolate frosted - is pretty meh in my book. Waxy chocolate and other toppings fall flat, and frankly do not earn any gastro-real estate. KK donuts are every bit as mass-produced as an In-N-Out burger - no lovin' from the oven. Millions served, hundreds satisfied. read more

Working in the Health Industry during this time of a national pandemic it is hard to find a business that is willing to meet such large orders. Krispy Kreme is personally serving healthcare workers with free donuts during National Nurse Week (May 6-12) I had the pleasure of speaking with General Manager to full-fill an order of 37 dozen boxes of donuts to deliver to hospitals and local Dr. offices. Expecting to pay for these delicious donuts all 37 dozen were handed to me to deliver for free. I just wanted to take a moment to thank Krispy Kreme Orem and their hardworking staff to provide a bit of heaven during these unprecedented times. THANK YOU, THANK YOU. (Know that they were greatly appreciated) read more

So my brother was always talking about how great Krispy Kreme doughnuts are. While I agree that they are good, I will not grant that they are worlds apart than the ones you can get at your local market --- *unless* (and this is key) you get them right off the line in the store. What struck me as amazing though, was that my brother had always bought them from a third party reseller. Cold. I insisted that he did not know the half of how good they were if he had not tried them fresh out of the oil. Once he tried them piping hot he had to agree. The bakeries give a free sample to each person that walks in. The doughnuts are so light and fluffy they melt in your mouth. Its like doughnut-shaped cotton candy. Its pretty cool to see the assembly line behind the glass. Ignore the oily wrench in the corner. Be careful or you will spend 50 bucks easy. read more

Obviously great donuts! Part of the fun is watching them being made but the best part are the free hit donuts right off the assembly line. read more

Krispy Kreme - Donuts Near Me - Orem, Utah

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Drove all the way out there to get Blueberry Cake donuts and they had NONE!!! And, to make matters worse, the customer service rep at the window had "no idea" when they would make more. And, their "hot" glazed we're NOT hot despite the lit sign. My dog makes better donuts than they do. read more

I've never had donuts from here. My brother tried it in Cali and he has never forgotten the taste since then. I never have been much of a donut fan but this place is amazing! The service is great. I honestly loved all the donuts they had to offer. They have a limited mint chocolate and that was so good! You guys have to try it! They're basic glazed is a must try! I honestly think that they bring so much quality to their donuts. If you've never tried it you have to! read more

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What is there to say about Krispy Kreme. They are seriously like the best donuts around. Unless your not too into the whole melt in your mouth experience. I wont hold it against you at all. The biggest down size is that they are located so far away. I drive down from South Jordan to get myself a box of this amazing goodness. And because of the distance I can't get my donut fix as often as I would like... well maybe thats actually a good thing cause I would be tempted to get a donut every day :D With regards to service, come on ppl, this is a donut place not a 4 star restaurant. Plus I have never had to wait in line. Everytime I go their is no line and I just order and go. Piece of cake. Tip: Free donut when their sign light is on!!! Means donuts are coming out of the oven! read more

Payed a decent amount for a large hot chocolate and they gave my watered down boiling hot chocolate. It didn't even taste like chocolate whatsoever. Donuts are fine but when the hot sign is on and you get old donuts it's a bit of a disappointment read more

Great glazed doughnuts when fresh. Otherwise they aren't very good. Fairly expensive. Their staff is terrible. Very slow when they have a ton of people. I've been in line for an hour when really if they didn't have three people standing doing nothing while only one guy does boxes doughnuts there would be close to no line. read more

Krispy Kreme - Two people chit chatting while one boxes doughnuts. He loved to stop and talk a lot too. - Donuts Near Me - Orem, Utah

I agree with what some other reviewers have said, you must get them while hot, otherwise they taste like frosted crisco. There is better out there. you can check out my other reviews to find out which ones I believe are better. read more

Best donuts in town. Great view of how donuts are made. You get a free sample of their famous glazed donut.me and my wife are frequent visitors here and often get a box and f their donuts. Definitely recommend their maple glazed and raspberry filled donuts.Go there and enjoy. 5 star donuts to me read more

Krispy Kreme - Their donut place inside - Donuts Near Me - Orem, Utah

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I love being able to watch the doughnuts being made. My favorite is still the Original glazed. I've tried a few flavors, I feel like most of them are hit or miss. Very cheap, about $1 or so per doughnut. Great location, right off the They have a drive-thru but I would recommend just walking in so you can see the variety. FYI: ALWAYS ask if they're serving HOT doughnuts. It's the best when it's fresh and hot. read more

Have you been to Krispy Kreme before? Congrats, you're fat like me and know exactly what to expect. When this place opened, it shut the city down (thats how lame Utah County is), but after years and years things are normal and you can get donuts here. Isn't that what you wanted? read more

Amazing as always! 2 donuts and a caramel latte meal! Easy access right by La Quinta hotel and fast drive thru.

Went to drive through to purchase 2 dozen assorted for clients there were 3 cars in front of me and for some reason the line was not moving at all after over 5 minutes I rolled down my window to hear what was taking so long?? Then we I heard the girl say "sorry for that wait!!" They sat there with no one to talk to for over 5 minutes. Then I ask them if they had pumpkin spice donuts and she said they did and I asked if I could have a sample of one and they said I'm sorry we do not give out samples. I was happy to pay for it because I wanted to try them but the reason I wanted to try them was for an upcoming Halloween party I was going to get several dozen of them and because of that one donut that she wouldn't give me as a sample I'm not going to get them from Krispy Kreme not to bright their Krispy Kreme !! #PeopleLoveFreeStuff #TheCustomerComes1ST read more

So disappointed. They were out of most everything. The doughnuts we got were good for sure but was really expecting a better selection.

I love Krispy Kreme. LOVE. I mean, not bordering on obsession, it's a full-blown obsession. I've been to probably more than 50 of their stores in four different countries. This is the one with the worst service I've ever been to, I think. 1. We called to ask if the the Hot Light was on. They avoided answering the phone the first couple times we called, and then answered and said "the Hot Line goes on at 4 PM" (it was after 4PM when we called), and repeated that verbatim when I asked if that meant it was on now. The tone was really rude and brusque. When we got there, at nearly 5 PM, it wasn't on after all. 2. When we finally got to our place in line (they were super busy, and didn't have enough staff on), they were out of hot doughnuts. But only because they had been oddly boxing up literally dozens of boxes of the hot ones and setting them to the side. I assumed these were for drive through orders, but I found this not to be the case once I got to the front. I've literally NEVER seen this maneuver at any other store, which makes sense; why box up the doughnuts you have a huge long line for, but then insist on keeping them to the side? We asked if we could have a box of the recently boxed doughnuts, and the overmatched employee just looked somehow stunned that I would ask, and said she'd have to ask her manager, who apparently said no. All in all, really poor service, insufficient staffing levels and head-scratching sales practices made this either the worst or second-worst (the other in the running was when another store in TX had completely undercooked the doughnuts, and they were gross and rubbery) experience I've ever had at a Krispy Kreme. read more

Did you really think you would find the words fiber, low calorie, heart healthy on the menu of a donut joint? Did you?? Come on.. its a freaking donut joint!!! If you dont know what a donut place serves, you really should not be allowed in public unsupervised. Sugar, grease, and flour combine beautifully to produce a non-nutritional yet delicious doughnut. Yes, if you happen to there when they make them (hint, the red sign is lit) you are in for a treat. Their is always a promotional (donut of the month) but the basic glazed will always win out. Buy them cold? Stick them in the microwave for 10-15 seconds and its *almost* like it had just been made. The coffee is actually pretty good.. not great, but within the realm of morning delight. One drawack (and for this, a star)... a glazed donut is a buck. Thats a bit much! read more