Always fresh and there are lots of varieties for you to choose from! Love their old fashion and original glazed. read more

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We haven't visited in quite a while because of poor service in the past, but since we were in the area we decided to give this place another try. Unfortunately, the experience was just as bad if not worse. The employee helping customers was clearly unhappy to be there and was openly rude to the people in front of us. When it was our turn, he treated us the same way. Many of the product tags were incorrect, which caused confusion while ordering. Each time we asked for clarification, he rolled his eyes or responded with obvious annoyance. When we politely mentioned that the labels were wrong, he simply stared at us and said, "What else?" I work in customer service myself, so I understand that tough days happen but this level of attitude was shocking. To make matters worse, after ringing us up he picked/scratched his nose and immediately began helping the next customer without washing his hands. Customer service may not be the right fit for him. Sadly, this visit confirmed why we stopped coming in the first place. (Tall, brown hair in a ponytail). read more

Donuts Were Fresh,Service Lackluster Lilly Was Very Rude,Place Was Very UnTidy,For The Valley Mall Location Being The Only Krispy Kreme In Eastern Washington,Kind Of A Letdown,Krispy Kreme Has Always Been A Destination Fun Donut Experience,Please Keep It That Way. read more

Brought my grandson for a special treat while I am in town. Donuts of course were amazing. Staff was so rude, glaring at us rudely, while my grandson watched the process of making donuts. When I asked what they do with the non perfect donuts, I got an answer but the employee was not friendly and acted as if I was inconveniencing her (after spending $45 on donuts). Shame on you Krispy Kreme for throwing away perfectly good food rather than selling at a discount or donating to a local shelter. We will be supporting small and local donut shops from now on. We will not be returning due to your rude staff and disgusting policies. read more

The apple fritter was not that tasty. The clerk that waited on me indicated my bill was $3.71. Apparently, stores are doing away with pennies so instead of giving me change of .29 cents out of $4.00, she gave me a quarter. Personally, this is the last time to set foot in this store. If your business is going to do without pennies, then the change should be .30 cents instead of a quarter. read more

Customer service was extremely terrible. Lack of interest, distraction through personal conversation, poor manners, interruption, disrespect of customer. read more

Love me some Krispy Kreme donuts anytime!! My favorite are the original glazed donuts. The employees are nice and eager to assist you. It's a pretty cool place to hang out. I came in on Saturday 2/10/24 and I purchased two dozen original glazed donuts. It was an awesome BOGO 50% deal. I also got a half dozen of mixed donuts Happy Camper!! read more

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I just tried Krispy Kreme when the light was red, and the free, hot donuts were absolutely delicious! The staff were super friendly, and the experience made me want to come back for more. Definitely worth it! read more

Krispy Kreme - Donuts Near Me - Spokane Valley, Washington

The donuts are delicious! Even though the are little expensive but still worth the money. I came in when the hot donuts sign was on and they gave me a free donut. It was so fluffy and warm. I bought 2 dozen donuts and they were yummy. The guy at the counter was nice and seemed like he was having a good day. The tables were clean and they have napkins and stuff like that at the counter. Totally worth it! Thank you Krispy Kreme! read more

I mobile ordered a whole day ahead of time, paid 28 dollars online just to show up the next day and have them tell me they're out? What's the point of ordering online then? 30 minute drive just to turn around empty handed. Refund takes 3 business days. Beyond disappointed read more

The kids home for midterm break so the Wife and I decided the night before we would like Krispy Kreme for breakfast. Sooo I headed in at 630 before wifey and my kiddo woke up. A while back we bought a coupon kit from our nephew to support his high school sports. There was a coupon for Kristy Kreme so we could buy a dozen at half off and get a free dozen of the famous glazed donuts. Great deal!! I grabbed a bunch of filled donuts a few frosted.. I then combined boxes and dropped one box off at mom's... this site is clean and staff is very nice. I love how you can see the donuts going down the line when you walk in... the donuts are soft and full of flavor.. I'll keep going back. read more

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I mean who wouldn't recommends a donut joint. What I like about this place is you can see them actually make the donuts and learn some of the history. They always have a great selection and are open the right hours for when you get a craving. Having the drive through option is definitely a plus. These donuts do run sweet so be forwarned read more

Had to pass by this place on our way to I-90 East. So.... 3 Raspberry Filled Donuts to go. Wouldn't normally write a review for a chain's donuts, but this place is rated very low for the quality of their donuts and the poor service. We experienced neither. The service was adequate and the donuts as good as we have had at other locations. No pictures since I dribbled the filling down my chin and onto my lap as I was driving. As much as my wife wanted to take a picture of my jelly drenched face, I cheerfully declined. read more

They never have any of the specialty donuts even when ordering ahead of time. Said they don't have any when I saw them in the back paid extra to get nothing read more

Great service, elegant retro vibe. Went on a whim and ordered a half dozen and amidst deciding on which donuts, the friendly guy at counter handed our son a hot and ready donut. Really left an impression. Stop by! read more

Worst customer service experience of my life. Came through the drive through around 9:30, they close at 10. Employee taking my order was impatient, rushed me to order, told him I needed a second and that I would have two transactions and asked me multiple questions before I was ready to order, huffed when I was taking too long for him, was incredibly rude while taking my order, asked me if I wanted some $9.99 deal but I didn't know what it was because I didn't have time to look at the menu to find it, cut me off multiple times while I was trying to order my second order and said he needed to know how many I was getting (couldn't have just waited)?When I got to the window an older employee was at the register, said something about the $9.99 deal, I told him I didn't understand what that was and he said very rudely "well I can just ring you up for the $17 normal price if you like." At this point I'm over it and tell him I just need the two boxes however it rings up in the computer. The entire interaction was so uncalled for and generally appalling. Both employees need some customer service training, I will likely never purchase here again for my business meetings or personal needs. I would've rather gone to Safeway and not been harassed by the employees. read more

Went to the store every night for the past 4 nights, they are out of EVERY donut. How can you operate a donut shop and not have donuts? Donut parade makes thousands of donuts and is able to maintain a storefront consistently with a supply of donuts. It just blows my mind that a national chain cannot produce enough donuts for one day. I would highly recommend going to support local businesses rather than this shit hole. read more

These were a HUGE disappointment!!! Shrinkflation and lack of quality control can be found alive and well at Spokane Valley Krispy Kreme!!Cold,hard,small and expensive!! read more

I love Krispy kreme doughnuts, but, customer service is horrible. Every single time I go through drive thru, I have to check if the doughnuts I ordered are the right one. They tell me because a lot of doughnuts look alike they might have make a mistake... I go to Krispy Kreme 1a week, to buy for 5 of my family members, they all want specific doughnuts, so do I. Then, when I forget to check(specially at drive through), come home, and be so disappointed that I didn't get a doughnut that I've been craving for a week. I've never been as disappointed as my last visit, 4/5 doughnuts were the wrong flavors. So check your doughnuts, break them open right before you pay. read more

Krispy Kreme - Donuts Near Me - Spokane Valley, Washington

Their staff is always so chipper in the morning and their coffee is deceptively good. Not to mention the reason they're famous! I recommend the Original Kreme doughnut, it's not very popular for how excellent it is! read more

Drive through only. What can I say, Krispy Kreme is always good with it's sugary goodness. This one did not fail. We bought donuts and iced coffees. My favorite donut is the frosting filled one. I cannot believe I don't have a Krispy Kreme close to my home, if I did, I'm be driving there now to get one! read more

Went here in the afternoon with a donut craving. Walked into a heavenly smell. Fresh donuts being fried in the fryer. Went up to the counter and was greeted by Ben. He was amazing. I asked about if one of the donuts (the ugly sweater) was filled and he said no but he could do it for us if that is what we wanted. He listed the filings we could get and then once we made our selection went back and filled them for us. It went above and beyond what was expected. He was super energetic and excited about being there and providing great customer service. The donuts are always great, but for someone to go out of their was was super sweet and is definitely a reason to come back. Great job : ). When I am in town I will definitely make it a point to stop by and get some donuts. Not only are they always soft fluffy and tasty, but the customer service is spot on. read more

Always loved a KrispyKreme donut from time to time. Employees need to smile a lot more.

Love getting the doughnuts here, they always have a good variety and they almost always taste fresh. Also love the minis and you can do surveys to get free doughnuts sometimes read more

So on 03/18/23 I went into the store at 6:14am. Besides stuffed donuts, I only saw mini donuts available, which were in the display already. As we never make it out that way, I was surprising my kids with this treat. I ordered 8 minis for a total of $10. As I have Celiac, I am unable to try these myself. I brought them home, and to my surprise, they were so incredibly dry that my children who eat anything sweet would not touch them. When inspecting them, they looked either way overcooked or 3 days stale. I called back just a few hours after getting them and talked with a young lady who offered a replacement, but that would be an hour round-trip. So she said she would take my name and address and send the complaint to corporate, who would send me a coupon for a dozen free assorted donuts. I was told a few days to reach corporate, and then a few days after that, I would get a coupon sent. I waited 10 days as our mail sucks and nothing arrived. I called back, and another young lady answered and said she wasn't supposed to take calls, but the manager was busy and that I should give it a few more days. I waited 3 more days and decided to call back. I talked with a Rachelle(probably spelling her name wrong) today, and she offered a replacement. Unfortunately it's still an hour trip and I have 3 of 4 of my family are terribly sick. Plus, I said I don't want a replacement/refund if I have a coupon on the way. She sent the call back to the office so she could check on things. Turns out the original manager on duty never sent coupons out, and even though I spelled the street name out carefully and slowly, it was still taken down completely wrong. So, it is nearly 2 weeks and no coupons. If my family wasn't so sick, I would have gone down today and gotten the new donuts. I didn't want a refund as we were told we would get a dozen assorted donuts for our trouble. I'm not sure if that's what we are going to get, but this coupon if it arrives will likely be the last time we visit here. I have gotten better quality donuts from Safeway or even a gas station, for that matter. So disappointing. read more

Krispy Kreme - Receipt - Donuts Near Me - Spokane Valley, Washington

Why do people like these doughnuts. Over priced taste like crap, and the coffee!! The coffee is the worst I've ever had. Literally took one drink of my vanilla latte and dumped it out. I will not be back. read more

Arrived around 5pm... place wasn't very busy, maybe 3 people eating, none in line. We stood at the counter waiting to order for probably a good 5 minutes. We were noticing that people in the drive through were getting their doughnuts so just as we thought to leave and go through the drive through, Someone came to help us. Ordered a dozen variety doughnuts. I love the original glazed ones. The others tend to taste the same. So original glazed and apple fritters are my faves. Decent doughnuts but I don't think they're worth the hype. Local doughnut shops have more substance. read more

Krispy Kreme - Donuts Near Me - Spokane Valley, Washington

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I got an email promoting the Hanukkah dozen. To be sure the donuts were free I called the store and spoke to the manager. The manager was nice and also said the donuts were free while supplies lasted. But when I went out of my way to go the store to get the free donuts the manager lied and said that she did not say that . They were annoyed and rude. read more

Came in here after the baseball game and had a coupon for buy a dozen get a dozen free. Not only did the guy take my coupon but he also told me that all doughnuts that were left at the end of the night go 1/2 off before closing so we waited 10 min and got our coupon deal plus the 50 percent off. What a great deal and awesome customer service. We will definitely be visiting here when we go out to Spokane. read more

Krispy Kreme - Donuts Near Me - Spokane Valley, Washington

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This place was AWESOME!!! The customer service for my WHOLE family that came in after my sons Christmas concert was outstanding!! They were VERY patient with us and the little ones being so indecisive!! Lots of room for us all and very clean, pleasant environment!! 10/10 will be back and will bring ALL of my family and friends!! read more

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Love the food and service here. Don't love how Krispy Kreme took away their tip jar. When I asked the employee why the response was "they were mad that we were accepting tips so they took our tip jar" that is insane to me. I don't support it at all. Give them their tip jar back or give them all a raise read more

The last few times I have been to the store they do not have any glazed donuts. That is their go to is the light being on and glazed donuts.

the employees were not rude but they weren't nice. 5 people got infront of me because i stood at the register instead of the donut case. the donut lady just stared at me like i was dumb. i gave them three stars though because i got a free birthday dozen which were delicious. everytime i have gone here, i have had a great time and they were sweet but this time was just not it. read more

Krispy Kreme - glazed donuts - Donuts Near Me - Spokane Valley, Washington

Once again. Get all the way over to the location to have an employee with their hands in their pockets tell me to go through drive through cuz they're short staffed. I did let them know I only wanted a small coffee, but again, with hands in pockets was told no, sorry. Unbelievable. I'm done with this location. It's not a staffing issue. It's an attitude issue. read more

I would love to have a dozen of these babies right now unfortunately they have only one location and I can't drive there because my car is broke down - they started delivery you say, why yes, theyg did . Not to my location however and it cost me 45$ to get a dozen doughnuts delivered ! I can't find a delivery map anywhere on the site- so I don't get Krispy Kreme without spending a fortune! read more

Ordered 6 doughnuts: usually they put three in a box and two in a bag since I ordered apple fritters, well today they decided to shove them all in one box which made the apple fritters squish the maple bars and get maple all over the apple fritters. Not exactly the professional way to box up doughnuts read more

Krispy Kreme - Donuts Near Me - Spokane Valley, Washington

THE BEST ORIGINAL GLAZED DONUTS IN TOWN. Customer service was awesome, I told them it was my wife's first time and they gave us the donuts for free! They were so nice and they tasted fresh and excellent. Thank you. read more

So it seems everyone in the world is in love with Krispy Kreme. They sell them for fund raisers, and seems that whenever the "hot fresh doughnuts" sign lights up, people appear out of nowhere and line up. Thing is, Krispy Kreme tastes about the same everywhere. I guess that is really good if you really love them, but I gotta say I don't get wowed by the taste. Krispy Kreme doughnuts are not horrible, don't get me wrong. But I have been to so many one owner one location places that taste so much better, I just can't get excited about the average unsurprising taste that is the same at every Krispy Kreme I have been to all around the country. I will say the staff at this particular location are very friendly and helpful, and they make the experience nicer. I will also say they keep the place pretty clean, and the prices seem pretty fair to me. One other thing I kind of enjoy, when it is rolling, is watching the big doughnut maker machine do its thing. I expect Oompa Loompas to start singing a doughnut making song at any moment. So overall, I would say for the good customer service alone these guys are better than a lot of places. I just wish the doughnuts tasted better. read more

I can't come often, it's too far to drive "on a whim" . The staff is always friendly. Sometimes they're out of some kinds, but it's not their fault I don't have time to wait. There's usually an adequate substitute. I always go for raspberry filled glazed & this time they gladly gave me a drizzle of chocolate on it when I asked! I tried two of their specials: a strawberry & a key lime. The strawberry needed more strawberry filling & it would've been nice to have the frosting be strawberry flavored too. The key lime was lackluster; the frosting was too sweet & needed to be lime flavored. The lime cream filling wasn't as limey as I would have liked. read more

Not the best anymore. Slow service. I order 1/2 dozen to go. When I got home I found the one of the donut filled donut's was NOT the one I wanted. I ordered Raspberry filled and got a Lemon Filled. Good thing I wasn't allergic to Lemon. Not much I could do now. read more