Bike shops are driven by bottom lines. Most bike shops are there to sell you bikes or gear. They…read moreoffer you sales and bike fits hoping you roll out with a nice shiney new bike and a few dollars lighter. But what is TwoHub's bottom line? I was looking for a new bike, but wasn't quite sure what I wanted. I ruled out Trek, Specialized, Cervelo and Pinarello. I called TwoHubs and chatted with Chary about Factor. They said they had more than Factor bikes. They had Bianchi, Wilier, Orbeas, Factor, Cipollini and yes, Pinarelos. Probably a whole lot more. They got some really high quality stuff. So it was worth a stop in their shop. My gosh, am I glad I went. Their shop was filled with all the coolest bike builds on display. They had some of the coolest wheels on the walls. They got vintage Colnago and Bianchi frames built up. This wasn't a bicycle wholesale shop. It was a custom, built it according to the customer, kind of shop. I got a chance to chat with Chary, and was he fun to chat with. He's got all the insights, know-hows and latest news. He's got all the tips and advice to help you build a super cool bike. Chary is here to work with you on your dream build. Over the next few months, I worked with Chary on a bike build. There were a few hiccups along the way but nothing that the shop wasn't ready to address with the manufacturers/distributors.  One thing became very obvious at this point. This shop was filled with passion. A passion for all things cycling. From the gear, to the rider, to the culture. So what's TwoHub's bottom line? They want to make sure you enjoy what you ride. So what did I roll out with? Check the pictures.

Prefer zero stars but this option is unavailable! I left two e-mails & two VM…read morere: an order I was attempting to complete. It has been more than two weeks without a response. Obviously, I won't be making this $3K purchase.

Watching GCN and other cycling YouTube videos, I've often heard the term "legendary bike mechanic"…read moreused from time to time, and I always wondered what that truly encompassed. I recently took the Park Tool class with Cory, and now I have a better understanding of what a bike mechanic legend is. His extensive bicycle knowledge was very apparent as soon as I saw him tinkering with bikes or my bike for that matter. I am extremely grateful that I didn't procrastinate or pass on taking the course. It was a fantastic experience and I was able to swap and upgrade parts on my bike "myself"--with Cory's support. I am honored I was able to do this with assistance from Cory. Since then, I have decided that, as long as circumstances allow, I will always take my bikes to their shop for servicing. I highly recommend both the course and their shop to anyone. You will not regret it.

OC Bike Garage is a Lifesaver!…read more I recently bought a Tesway X9 dual motor e-bike and spent two frustrating hours assembling it, only to discover a major issue: the Shimano gear shifter, a part essential to the bike's entire functionality was completely broken and inoperable right out of the box. Feeling defeated, I called OC Bike Garage, and Chris answered. He immediately understood the situation and asked me to email him a few pictures. He explained that Shimano has a great warranty and he could likely fix it, especially if they had the specific part in stock. Cory emailed me saying if I can bring it in they might even be able to get it turned around the same way as they have a Shimano that's comparable but just a different material (chrome). Long story short, I rode the bike down to the shop. Even though I didn't have an appointment, the incredible team there got me in! Cory helped me when I arrived, and they found a slightly different, compatible shifter to replace the broken one. Within just a couple of hours, the fix was done! The service didn't stop there. Since the broken shifter was the last step of assembly, I hadn't had a chance to adjust anything else. Bill went above and beyond and even helped me adjust my brake handles to ensure a perfect fit before I rode off. The entire crew at OC Bike Garage is awesome! They turned a major disappointment into a fantastic experience with their quick, professional service and genuine willingness to help a new customer. If you need any work done on your bike, especially an e-bike, this is the place to go. Great shop, amazing rates, and a great group of people! Highly recommend!

We had the opportunity to buy a mountain bike at Lebel bicycles, we had a great experience and the…read moreprocess was super easy . definately i will go back next time, thanks for the service and tune up on the bike , all the the bikes looks in a great shape. Angelo

Just sold to bikes to Lebel. Super easy process and very fair deal. I would recommend considering…read morethem if you want to buy or sell a bike.

The company was fast, friendly, and easy to work with. However, I later discovered they installed…read morethe wrong drivetrain parts on my e-mountain bike before I put it into storage. My bike originally had a 12-speed Shimano cassette and chain, but they replaced them with a 10-speed cassette and chain and adjusted the shifter to make it work. At the time, everything seemed fine. After about two years in storage, I took the bike out, cleaned and lubricated the chain, and went for a ride. The chain ended up breaking. When I went to replace it using the factory 12-speed specifications, that's when I realized the cassette and chain were not 12-speed components. It was disappointing because they seemed knowledgeable, and I trusted the work that was done. I would just recommend double-checking that the correct parts are installed for your specific bike before leaving the shop. They have since moved out of my area.

Called Steve for a quick tune up and tightening of spokes on a relatively new ebike. Easy process…read more Called him to make an appt, Steve showed up on time (actually, a little early) and got to work. Got everything done quickly and easy payment. Competitive pricing, especially for someone who will come to your home and get it done quickly. Have owned many bikes and have gone thru many tune ups and Steve did a solid job. Wheels were tightened, brakes feel like night and day and otherwise everything I expected. Not sure what the complaints are about him working quickly? Just because you drop it off at a shop and they tell you to come back 2-3 hrs later doesn't mean they're working on it for that long....

Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always…read moreready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience.

Excellent service, and fantastic bikes. Our family has bought four bikes from this location and…read morewe've never had any problems.

I am so happy & satisfied with my experience with Diego & his store associate Patrick. This…read morebusiness made it so affordable and easy to have my sons bike serviced. I will always go to them for their expertise! I appreciate you all so very much :)

While I do most of my own bike work, I needed some work done to my fork and I lacked a tool I…read moreneeded. I really didnt have a go.to sho so when I noticed this one...I figured I'd give them a shot. I'm really glad I walked in. They were extremely friendly and because I wasn't in dire need of the fork, I just left it assuming I'd hear back in a couple of weeks which seems to be the norm. I was literally texted later in the day saying the fork was ready!! Amazing turn around and at a very fair price. I highly recommend these guys!!

Bill is awesome. Responsive and client centric. He makes like easy because he comes to you. We…read moredon't have trucks and I didn't feel like packing the SUV. We had him service two e-bikes. One was general tune up. He was diligent and everything works better than when I tried tuning it up. As for the other e-bike, there was control board problem. He diagnosed it and ordered the part. He will return to fix it. Upfront pricing which it competitive. Highly recommend for your bike maintenance and service.

Bill is great and very accommodating. General tune up and recommended some additional service items…read morebased, gear issues, worn tires, etc. Highly recommend!

Very good manufacturer I brought my e moto for new tires and more stuff in and he had it done…read moreunder a day. He is very fast and nice and kind and charges very little

Just bought my first electric bike! Big thank you to Terry-he was very patient and explained the…read moredifferences in bikes, and showed us how to use the features on the bike I chose. I'm super happy I can come back for anything I need with my new purchase.

I would probably give their knee braces four stars, but their customer service is unacceptable. I…read moreemailed Asterisk on June 1, 2016 and immediately received an auto-reply saying I would be contacted in 1-2 business days. A week later I sent another email and received another auto-reply. Another week later, I called only to hear a recording saying to send an email. On Sept 2, 2016 I received an email apologizing for the very long delay and saying they need another 30-45 days before they can respond to my original email. It's now been over 5 months and still no reply!

From the owner: Knee Protection Systemsread more