I recently signed on with Good Life to manage my property because they seem to be a fit for what I…read moreneed. When researching various property management companies, Good Life's approach was the most straightforward and transparent with no long term commitments. After speaking with them multiple times with various questions, I was left with a feeling of assurance that I was in good hands. Being a first time landlord, I have no experience in knowing how to screen tenants, knowing the rules, etc., especially when my background is not in the real estate and rental business. Having a busy work schedule also means that I won't likely be able to attend to the tenant's needs in a timely manner. This is where Good Life fills in the gaps for me. The team at Good Life during the onboarding process has been super helpful and efficient in getting the property ready, whereas it would've taken me ages in trying to do it myself. I was assigned Andrei as my property manager and it's been a great start. He has been open, transparent, professional, and great to work with since the start. I recently had an online shopping shipment mis-delivered to my rental property, to which Andrei was instrumental in helping to coordinate the handoff between the tenant and me. Even though Andrei is my primary contact, I can see that they have great teamwork. On one weekend, I had a question to which I received an out-of-office note from him. But rest assured, another team member stepped in that day during his time off to help with my question. Good Life also has a great online portal for me to see all the documents and tax information. Their services have impressed me since the beginning, and I look forward to a great relationship moving forward. Keep up the great work, Good Life! I highly recommend them!

Update from my original review. Been using Good Life for…read morealmost 2 years now, and it has been great. Communication is the best! If there are issues or updates, they email, text, and/or send info via owner web portal. Savannah has been our point of contact at Good Life. She is the best! Very friendly and always follows up with our questions/requests. We've had a few repairs that our tenants needed. Chi (Maintenance coordinator) handled them smoothly and kept me informed. Again, great communication. Love the financial summary (and receipt) at end of year for our tax accountant. Documents are nicely arranged on the owner web portal. Love it. And...always like Steve's informative emails and YT videos on regulations and tips.

A huge thank you to Shellie! When and if you ever get to speak to her know that she will take the…read moretime to find solutions and work promptly with you. Thank you for being serviceable when resolving my conflict.

I left my old apt damn clean. Zero scuffs on the walls. Two or three places where paint fell off…read moredue to removing art. And I had to leave a tv mount because I couldn't remove it myself. They took $500 off my security deposit for paint. It is not standard to charge an old tenant for a new paint job. F*cking insane. Could have easily been done with a small paint brush and left over paint from another job. You don't need $500 to paint 4-5 spots on a wall. Fucking rip off.

Working alongside Gina F as a service provider/vendor has been an absolute pleasure. She is,…read morewithout a doubt, one of the most exceptional Community Managers we've had the opportunity to partner with. Gina sets the standard for professionalism. She is consistently transparent, clear, and straightforward in her communication, which makes collaboration seamless. There's never any guesswork about expectations she articulates exactly what she needs, provides thoughtful direction, and ensures everyone is aligned from the start. That level of clarity is invaluable in our line of work. What truly sets Gina apart is her authenticity. She keeps it real always honest, always direct, and always solution-focused. She stays on top of every detail, follows through on commitments, and proactively addresses challenges before they become problems. You can count on her to be organized, responsive, and strategic. Beyond her operational excellence, it's clear that she genuinely cares about the communities and clients she represents. She consistently acts in their best interest, and it shows in the quality of her leadership and the strength of the partnerships she builds. She advocates thoughtfully, manages expectations effectively, and fosters collaboration in a way that benefits everyone involved. Gina is the kind of Community Manager every vendor hopes to work with...professional, decisive, communicative, and deeply committed to excellence. We're grateful for the partnership with her and NNJ team and look forward to many more successful projects together

My experience with this HOA management company has been extremely disappointing. I was told that I…read morewould receive a refund of $288 due to an overcharge, that they cause. Several months later, I am still waiting for that refund. I have followed up multiple times and have primarily worked with Michelle regarding this issue. Unfortunately, there has been little follow-through, and the matter remains unresolved. What should have been a simple refund has turned into months of unnecessary frustration. Mistakes can happen, but timely communication and resolution are important. Based on my experience, I cannot recommend this management company due to the lack of responsiveness and accountability when addressing resident concerns.

Mr. Logan Wilson at Goldenwest Management is one of the best people I've had the pleasure of…read moreknowing, both in my career and personal life. Logan is a true professional with a warm personality that everyone appreciates. He is patient, calm, honest, efficient, and always gets straight to the point. As a property manager, he is exceptional. I extend my deepest gratitude to Logan for his outstanding service and unwavering dedication to his clients. I am genuinely grateful for his efforts, support, guidance, and advice. Logan truly stands out as the best and deserves every bit of recognition for his excellence!

Just plain awful. The lack of response to issues has been horrible. For the amount we pay in rent…read morethe lack of care and service has been nonexistent.

Fara and Reza were extremely helpful with helping us find a rental. They were prompt with all…read morereplies and setting up our showing and they did an excellent job at making sure the house was presented well and that they could address any of our questions and concerns. I feel comfortable not only renting through them but also listing my house for rent with them!

I Have been a resident at the place i rent at now for two years and have loved every second of it…read more Being in the Military i move around quite a bit and have had my fair share of good and bad rental experiences throughout my 10 year career so far and keyrenter has been the absolute best! I first showed interest in a property and i got a response back the same day. it was easy to set up an appointment to view the listing i was interested in and Reza was amazing and made this process super easy. if i had a problem with the hot water or my garage, keyrenter made sure to get back to me same day to send out a technician to help with the issue.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

We were connected with Salvatore and San Diego Premier Property Management a year and a half ago…read morewhen we were trying to finish a flip. We used their company to find us tenants as we decided to go a short term rental route. They had us set up with a great couple within a week and did all of the leg work. When we decided to try to sell again, Salvatore got to work and was very confident he could get what we were looking for. He didn't disappoint.... He had three offers to share with us after the first broker open. We accepted one, slightly more than we were asking, and closed within 25 days. I highly recommend Salvatore, Elizabeth and SDPPM whether your needs are rental or sale, both worked extremely well for us.

I used this company back in 2019, but recently it got brought up and I realized I never left my…read morereview. This company was hard to communicate on a good day and once things went sideways they were a nightmare to deal with. The "handyman" they used to perform repairs on my house was so bad once I terminated my service with San Diego Premier Property Management, I had to get a home inspection to determine everything that was wrong. From doing a lousy paint job, to using air piping on the garage water lines causing corrosion very quickly, to using PVC piping not rated for high pressure on the outlet of my pool pump there isn't much positive to say. I will say SDPPM is loyal to their handyman though, and stood behind him once I found out and showed them the facts. The most egregious issue was the replacing the water heater not to code, then after my home inspection I instructed them not to go back to the property to fix it, since I wouldn't know if the fix was correct or not and didn't want to have to get a 2nd inspection. SDPPM let the handyman back on site to "fix" what he did wrong anyways, only to not do it correctly a 2nd time. All of this was only discovered once I found the cell number of my tenants and reached out to them regarding some inconsistencies SDPPM was telling me, and then the whole thing started to come undone. All in all, there are lots of property management companies, and if you want to avoid a headache. Do not use San Diego Premier Property Management, and avoid Salvatore. Although this was quite a while ago that this affected me, based off the other reviews it seems like they are still doing the same thing.

Royce is the type of realtor that you want to work with, whether he is helping you sell your…read moreproperty, or he is helping you buy one...I can say this, because Royce helped me do both. Royce is honest, friendly, and energetic. He has a wealth of knowledge about real estate and is more than happy to answer any questions or give you solid advice. If you are selling your home, Royce will do his best to let the market know that your property is available and he will help you get the best offer for your home. If you are buying a home, Royce wants to help you find and acquire the property that you love and you want to call home. Either way, Royce will help you see through the process from the beginning to the very end of the transaction. Such a transaction will always involve dealing with a mountain of paperwork, but with Royce guiding you through step by step it will make the experience much, much easier. Royce also helped my brother sell his home and is in the process of working with him to find a new dream home, and his experiences echo mine. Thanks again, Royce! You're the only real estate agent I will work with from now on.

I truly appreciate all of Royce's help over the years -- from managing my property to successfully…read moreselling it. This wasn't an easy home to handle, especially with the unpredictable HOA, but Royce was always patient, responsive, and incredibly supportive through every challenge. His professionalism, calm demeanor, and follow-through made a stressful process much more manageable. I'm grateful for his dedication and would absolutely recommend him to anyone looking for a dependable and experienced real estate professional.

These 5 stars are for a New Employee named Ella. I was impressed with her professionalism, this…read morecompany not so much. I wish you well Ella, our community will be glad to have you as well. Hang in there if you can Sharon

I wish there was a ZERO on here for stars…read more As a homeowner in an HOA managed by ASPM, my experience has been frustrating and disappointing to say the least. Communication has been one of the biggest issues. Messages and concerns often go unanswered, and when responses are received, they can take weeks. Homeowners should not have to repeatedly follow up just to receive basic information or updates regarding concerns affecting their community. When I finally do get it, it's usually condescending. Yes. I have also found interactions with management to be less than helpful. On several occasions, I felt that legitimate homeowner concerns were dismissed rather than addressed in a professional and constructive manner. What is most concerning is the overall condition of the community. In my opinion, the neighborhood looks worse today than it did when I first moved in. There are ongoing issues with property maintenance, landscaping, common area appearance, and enforcement of community standards. These concerns have been raised repeatedly, yet meaningful improvements have been difficult to see. I have reviewed the Association's financial reports, and as a homeowner, I struggle to reconcile the level of spending with the condition of the community. Thank you Homeowners pay significant dues and deserve to see those investments reflected in the appearance, maintenance, safety, and overall quality of the neighborhood. There have also been long-standing concerns regarding speeding, stop-sign violations, security effectiveness, and unauthorized use of community amenities. While these issues have been discussed over time, communication regarding solutions and progress has been limited. I believe homeowners deserve responsive management, transparency, accountability, and a clear commitment to maintaining and improving the community. Unfortunately, that has not been my experience.. they need to do better but I'm not sure they have the ability to do so and looking at the reviews on this page I don't think they seem to care

I had a long-time tenant move out and I needed a property manager to find a new tenant. Steve has…read morebeen tremendous. He worked diligently, even when negotiations hit some unexpected rough spots. He is easy to contact and responds in a timely manner.

Really happy with how Steve handled renting out our house. He stayed on top of everything, kept us…read moreupdated, and found qualified tenants quickly. Highly recommend!