Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

What started as a monthlong nagging mess of stress ended with festivities and peace of mind thanks…read moreto Joey Blondet from Paradise Plumbing.   My 1970's shower handle was not pushing or pulling to release or stop the dripping water. A contractor initially told me that this will be a $3000 repair job requiring a hole cut out in the kitchen wall to get into the back innards of the shower. Otherwise, he would have to destroy the shower paneling.   Second opinion time. Enter Paradise Plumbing with their solid technical expertise. The cartridge just needed to be replaced and Joey fixed it quickly within 30 minutes. My shower also had an incompatible shower trim kit in which the fitting was awkwardly forced together. Though they did not have the trim kit part, he pointed me in the right direction to get the missing component overnighted to me. Easy install.   Altogether, this was less than $500 vs. the initial $3000 which was drilling in my head. Cheers to Paradise Plumbing. I only used them once prior but now they have my solid trust.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

Joe Blacks Service responded quickly and I was able to schedule an appointment for an estimate…read more After getting several estimates, I went with Joe Blacks service. They were able to start the project the next day. He was very communicative throught the entire process. I will definitely hire him again for any future projects.

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

I had a wobbly and runny toilet. Jose showed up first thing on Saturday morning and got to work…read moreexplaining my options on replacing my toilet altogether or repairing it. Jose also gave me advice on an additional matter and upon finding a non functioning valve outside, he offered to repair that too AND threw in a replacement of my outside water supply, both with new sweat ball valves. The new valves, actually turn off my homes water supply more efficiently and are way friendlier to my hands. I like that the prices included 90 day and 1 year warranties depending on the product. I have more peace of mind after these repairs. Jose is knowledgeable, organized, left everything clean and he LOVES his job! God bless him.

I had an issue with the connection to my power-assist toilet. I initially thought the problem was a…read morecoupler that attached to the assist unit, but it turned out that the threads on the toilet unit were stripped. Tony promptly provided several options for resolving the issue. He ordered the necessary part, and while waiting for his colleague to deliver it, he removed the old power-assist unit. This was a smart use of time since he was then able to simply install the new unit when the part arrived. Overall, Tony worked efficiently, professionally, and cleanly. I would definitely call Tony and Jon the Plumber again for any future plumbing repairs. I highly recommend them!

I got a quote from three different vendors to replace my 90-year old father's shower valve, and…read moreJohn The Plumber was THREE TIMES as much, after charging me for the visit. The other two were within $50 of each other. Seemed much more concerned about replacing our water heater, since that's a big ticket item. I felt they were trying to take advantage of my father because he has dementia. When I called to address what I considered an unfair business practice, I was told on the phone "it's our job to upsell." Wow. Even had the nerve to call me up and harass me about getting a new heat water heater... years after I got my shower controls replaced by another plumber!!! Don't do business with these people.

When we moved into our new house it needed lots of plumbing work. I can't recall who recommended…read moreRich but I am so glad they did! Before we moved in we had Rich installed new "super toilets". He has installed our kitchen sink, changed our shower faucets, fixed our leaks, and so much more! We have found Rich to be responsive, honest with his assessments, and fair with his pricing. Most importantly, his work has been top notch. Great to know there is an good, honest plumber we can depend on.

So I didn't actually use them, but this review is because they got back to me quickly with a quote…read moreand were very professional. The price they quoted me was actually the lowest by about $20, but I ended up going with a company I had used before out of familiarity. Still, I appreciated the quickness of their response and it seems like their prices are good.

I called this company because of the good reviews on yelp. I talked to Dean on the phone and he…read morecame by later that day. We had replaced all the kitchen cabinets in the last few months so after talking to Dean he knocked a hole in the outside wall instead of removing the cabinets and replace a pipe that was leaking. He also recommended a really good stucco repair person that came the next day. We would highly recommend this company because of the price, showing up the same day and really nice guy.

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

Needed service on our clogged outdoor drain and Tim at Ft. Lauderdale Plumber was one of the first…read moreto respond. He was thorough in providing options and quick to dispatch a service person based on my availability. Alfredo, who completed the service, explained the work he was doing in a way I could understand and was quick and professional. The prices were also reasonable. I'll definitely be calling Ft. Lauderdale Plumber for any future service needs.

Had a leak in a older copper water line that was in a very tight spot. Andrew came out and made the…read morerepair. Fast and clean. Will use again when the need comes up.

I hired 4 Star Plumbing after both units of my duplex experienced a sewer backup. I paid over…read more$3,100 for sewer work that included clearing the line, installing a cleanout, and hydro-jetting. Despite that work, the problems continued and I experienced additional backups within weeks. I ultimately hired another licensed plumbing company to investigate further. Their camera inspection and subsequent excavation found significant issues beneath the home, including approximately 10-15 feet of improperly pitched sewer line that required correction during a complete under-slab sewer replacement. As a homeowner, I relied on 4 Star's expertise to properly diagnose and resolve the issue. Instead, I spent thousands of dollars, suffered water damage, disrupted my tenants, and ultimately had to move forward with a major sewer replacement project through another contractor. What disappointed me most was the lack of accountability when I raised my concerns. I understand that underground plumbing issues can be complex, but based on my experience, I cannot recommend 4 Star Plumbing. I would strongly encourage homeowners to obtain multiple inspections and opinions before proceeding with expensive sewer repairs.

Had tree roots that damaged the water main from the meter to the house. Carlos responded and was on…read moretime and friendly. He gave a quote of $750, but needed to see how extensive the tree root system was and how bad the damage to the pipe was. After digging and tearing through all the tree roots, and it was extensive, he found the cracked pipe and was able to replace the damaged portion. After completing the job, the final price was lowered to $565. 4 Star Plumbing provided a 1 year warranty on their work, which really gave me peace of mind. I was very happy with the promptness, friendliness, and professionalism Carlos displayed, especially after having nightmares with past plumbing companies. I highly recommend 4 Star Plumbing.

Professional, attentive and reasonably priced…read more I highly recommend 1/2 Price Plumbing, as they communicated everything I needed to know about the repair I had in a rental. I also had 1/2 Price Plumbing come to my home to replace a toilet and was completely satisfied with the courteous, professional and reliable service. Zac was awesome!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.