Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.

If there was a way to give negative stars I would. Everything they did was a disaster. They did a…read morebait and switch to secure the job that went from a few thousand dollars to $20k. The price only went up after they knocked a huge hole in the cement wall outside so I was a little pressured to do it. The job was supposed to take 5-7 days. It took months! Months of having a gigantic tunnel under my home. Filling with rainwater, a huge whole in the exterior wall, and my back pavers destroyed. If I didn't call them daily, they wouldn't show up to work. When I did call them, they seemed like they had no idea about my project. Again, this went on for months. When it finally came time for an inspector to approve the job they laughed at how bad it was. The original leak was still leaking. They said it was unsafe and it fails for many reasons. In the end I don't even think the original leak was fixed as the problem that made me want to have it fixed is still there. There's so much more to write but it would be too long. Every day for months was a disaster.

I contacted MainLine Plumbing in Pompano Beach, FL, on 4/24/2026 regarding an after-the-fact…read morepermit--also known as a legalization--for a bathroom remodel I did in my house. They sent a plumber on 4/27/2026 to provide an estimate to pull a city permit. He told me it would cost $1,200. I was astonished because the architect who drew the plans told me it should only cost around the city's actual permit fee of $500 to $600. When I refused the initial price, the plumber went outside to talk to his boss, came back inside, and lowered the price to $900. Because I was in a tight spot and needed the permits and approvals to finally resolve this issue, I agreed. Next, a woman in the office tried to insist that I pull a "structural" permit instead of just a plumbing permit. I did not ask for this, nor was it necessary, as the remodel did not involve any structural issues. She kept insisting, but I stood my ground and said no. They finally agreed to pull just the plumbing permit, as requested during my initial contact. After I paid the $900, they pulled the permit and emailed me a copy. I waited and waited, until one day I received a violation letter from the city stating that I was going to be fined because an inspection was never requested. I was shocked; navigating that process is the plumbing company's job, and I had no idea how it worked. I frantically tried to call them, but their phones were not working. I then contacted the city, and they informed me that I could not schedule the inspection myself, but the company had to do it. The city provided me with the owner's phone number. When I called him, he calmly said, "Oh, yeah, our phones are down. Send an email to Tiffany and she'll make the appointment." Tiffany scheduled the appointment for the next day. However, when the inspector arrived, the plumber never showed up. It was just the inspector and me. I had no idea how to proceed or what to say. The inspector told me he could not pass the inspection because he needed the plumber to explain the materials used and the remodeling process. Desperate and in tears, I called the architect who drew the plans. Thank God for him--he told the inspector he would handle it and briefly explained what I had been through with this bathroom. The inspector accepted his explanation, and thankfully, I passed the inspection. In summary, MainLine Plumbing was completely unprofessional. They tried to take advantage of my situation to make me spend more money by upselling and price-gouging me for a "structural" permit I did not need, on top of an already expensive plumbing permit. They were unreliable with their communication and follow-up. To make matters worse, they left me to handle the inspection alone when they should have been there to answer questions or address any issues that arise. It was a terrible experience!

West End Plumbing made replacing my water heater incredibly easy. I had it installed within two…read moredays. The whole process was smooth and professional. They gave me a military discount on the service which I really appreciated. Big shoutout to Mike Werne for excellent customer service during the installation. Highly recommend!

James helped me replace several faucets outside and they now work beautiful. He was timely,…read morepleasant and extremely fair in price.

I hired 4 Star Plumbing after both units of my duplex experienced a sewer backup. I paid over…read more$3,100 for sewer work that included clearing the line, installing a cleanout, and hydro-jetting. Despite that work, the problems continued and I experienced additional backups within weeks. I ultimately hired another licensed plumbing company to investigate further. Their camera inspection and subsequent excavation found significant issues beneath the home, including approximately 10-15 feet of improperly pitched sewer line that required correction during a complete under-slab sewer replacement. As a homeowner, I relied on 4 Star's expertise to properly diagnose and resolve the issue. Instead, I spent thousands of dollars, suffered water damage, disrupted my tenants, and ultimately had to move forward with a major sewer replacement project through another contractor. What disappointed me most was the lack of accountability when I raised my concerns. I understand that underground plumbing issues can be complex, but based on my experience, I cannot recommend 4 Star Plumbing. I would strongly encourage homeowners to obtain multiple inspections and opinions before proceeding with expensive sewer repairs.

Had tree roots that damaged the water main from the meter to the house. Carlos responded and was on…read moretime and friendly. He gave a quote of $750, but needed to see how extensive the tree root system was and how bad the damage to the pipe was. After digging and tearing through all the tree roots, and it was extensive, he found the cracked pipe and was able to replace the damaged portion. After completing the job, the final price was lowered to $565. 4 Star Plumbing provided a 1 year warranty on their work, which really gave me peace of mind. I was very happy with the promptness, friendliness, and professionalism Carlos displayed, especially after having nightmares with past plumbing companies. I highly recommend 4 Star Plumbing.

Nicest guys, fair pricing and quick service! I've called them out a few times for various issues…read moreand it's always stress free and efficient

We have had clogbusters come out for several years now, and each time they've have been phenomenal…read more Not only can they figure out relatively quickly what the problem is, but they can fix it just as fast! This past time we had them install new bathroom faucets and they were quick and professional with a reasonable cost! I highly recommend them for any plumbing work you need to perform!

I spoke to them this morning regarding a kitchen sink that wasn't draining properly…read more Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future.

Very disappointed. Robert Vazquez took 1 hour to get a part that should've 15 minutes to get. Home…read moredepot is 5 minutes away from my house. He got the wrong part and it didn't even fit!! He also overcharged me for the part he picked up by double. In total Robert overcharged me by $165 and I will be finishing the job since he got the wrong part.

Called at 8 am with plumbing issue. They scheduled a service call ($99 charge) for 1-3 pm, no one…read moreshowed up. I contacted them at 3 pm and a half hour later they texted (3:30 pm) saying no one was coming (excuses of running late, bad weather, blah, blah, blah). Said they can come the next day. I told them I took the afternoon off work and they didn't care, no apology, nothing. They never called me to say they weren't coming; I had to contact them. They have no regard for people's time or lost work. I found another company, no service call charge, came the same day & fixed the problem the next day.

So far the best plumbing company I've worked with. Very knowledgeable and price is reasonable. This…read moreis the best plumbing service I've encountered. They are highly knowledgeable and their prices are fair. Chris came to my house and treated it as if it were his own. They are extremely accommodating. You can't make a mistake by choosing this company.

George was very honest, very pleasant, super respectable and explained everything that he did or…read moreplanned to do. Words are not enough to explain the level of service he performed and always with a smile. Will recommend them to anyone with my eyes closed!

I called Sam Jolley's Plumbing to find a water leak in the line coming from the meter to the house…read more The plumber Rolston Forrester came to my house in Palm Beach Gardens to find the leak. Took out his detection equipment and proceeded to try to locate the leak. After about 15 minutes set up and locating time He said he found the leak and let me listen on the head phones to the supposed water leaking out. He said it would cost me $1500 to fix the leak that he said was about 16" under the sod. I thought that was excessive. I decided to call another plumber to fix it they came out and dug where Rolston said the leak was, no leak. The new plumber from Drain to Drain Micheal Ennis dug down and found nothing, no leak at all. The water usage was a sprinkler zone valve on the north side of the house that was stuck open, Mike found it about 5 minutes. At the end of the job Mike charged me $500. for digging up non existent leak that Rolston said was there and would fix for $1500. and locating to actual leak that was about 100 feet away. He said that if he had not dug up the yard the bill would have been $150.00 including finding the real leak and the labor to fix the actual leak. Rolston was 100% scamming me with the BS of the leak in the yard. Mike thought that he merely turned up the volume on the head set to make the rumbling sound that I heard.