This place is absolutely charming and has such a calm, spa-like vibe The shop itself is beautiful…read moreand thoughtfully designed--it feels relaxing the moment you walk in. I was greeted right away by who I believe may have been the owner She was very friendly and upfront about a short wait Even without an appointment and with the shop being busy, I was seated in about 15 minutes, which I really appreciated. My pedicure technician did a great job ‍ I did notice that the pedicure I booked didn't include a longer massage, and when I asked about it, the owner overheard and immediately offered to give me one on the house She kindly explained that the deluxe pedicure includes a longer massage and encouraged me to book that next time. Her attentiveness and willingness to make things right really stood out The owner was consistently checking on clients, making sure everyone was comfortable, and offering refreshments like coffee , wine , or a mimosa She even treated me to chocolate-covered almonds --such a thoughtful touch! Lin did my nails and she was so sweet and friendly She really listened to what I wanted, and my nails turned out great Overall, this was a wonderful experience with excellent customer service and a true spa atmosphere ‍ Highly recommend if you're looking to relax and feel well taken care of. I'll definitely be back

Dear Oliviana, I'm writing to raise a concern about my recent visits. I am the client from Paris…read morewho visits your salon each time I'm in San Francisco and has recommended your business to others. While my services themselves are always done well, the 'manager' in charge on Mondays has repeatedly been overtly rude, dismissive, and at times condescending in her tone and behavior toward me. The pattern of treatment feels targeted and, on occasion, has come across as borderline discriminatory, which is both upsetting and unacceptable. Because I value your salon and want to continue to return and refer others, I felt it was important to bring this to your attention. I would appreciate you addressing this to ensure a more respectful and welcoming experience moving forward. Thank you, xx * I was charged 70 usd for an acrylic fill in ?

Not the best neighborhoods and parking on Mondays is little tricky mid day with street sweepers but…read morethe studio was cute and clean and I was only one there middle of the day . The owner seemed really nice and did a good job on my nails . The other lady helping did miss couple of spots with the callus remover but I didn't see it till I got home and can get it off later . Would recommend.

If you need a cheap, dirty manicure, this is the place to go! Not sure how the Cosmetology Board…read morehasn't shut them down.

Service it's really good and they all do a good job , they are very patient and they maked me feel…read morewelcomed !

Great manicure with French tips and nail art. Good quality service. Clean salon. Would definitely…read morecome back.

I had a great appointment for a fill with a lovely nail tech. She was thorough and efficient. My…read moreonly regret is not getting her name so she could get full credit for this review. Here's a clue...she likes Hello Kitty I am just visiting San Francisco and was in desperate need and I was well accommodated. Thank you

I wouldn't go anywhere else but get my nails done by V. Been a happy customer for years!read more

I've been coming here for years, and it's the only place I trust I get my eyebrows done with…read moreSophia she truly has a magic touch and always gets them perfect. And Hellen absolutely killed it with my nails! She was so attentive, made sure I loved every detail, and even tried different ideas to make them look their best. Everyone here is so kind and welcoming, I was even offered tea while getting my service Such a lovely experience every time.

Called when they opened in the morning and was able to get a gel manicure appointment that same…read moreday. Did a great job prepping my nails/cuticles and took great care in applying polish. My nails have stayed on longer than anywhere else I have gotten them done! I also got cat eye polish, and she made sure that the magnetic was done perfectly before curing! Thanks so much, sad I didn't discover this sooner!

Clean and sanitary. Friendly staff. Owner is really kind and offers great customer service.read more

A manicure should not hurt the next day. I asked the "nail technician" to make sure to get the tops…read moreof my cuticles, so she EVISCERATED them. She cut a chunk out of my finger. It seemed like she did it intentionally. She was angry and aggressive with me, yanking my arm. None of the "technicians" here are any good. They are miserable and all hate their jobs, and it really comes through in their customer service. It's such a bummer because they have nice massage chairs and offer hot tea and is within walking distance from my house. I refuse to go there anymore.

Mina is great! I had a nail art and gel extension service. My nails came out the best they've ever…read morebeen! I love that they texted me the day before asking what design I wanted, I've had other salons not be able to do something upon arrival, but that was not the case here. They did a great job and well priced. Would definitely come again.

So bummed. Have been going here for three years. My last three manicures were horrible, 4 layers,…read moreinexperienced tech, wouldn't dry, wrote to ask for a discount on next service and no response. Had a gel manicure peel off three fingers after 48 hours. Generally just room appears dirtier & dirtier each time I go and there's lots of conversation between techs that feels like judgement of clients. UPDATE: Owner personally contacted me and wants me to try again. I have a service scheduled in a couple days. I do think they care,. I'm giving it another try. UPDATE # 2: Went in for my complimentary classic mani/pedi. They were right on it: no waiting, right to business. Both the mani and pedi went well. I did have to ask for a drying machine for my mani, just to be sure it would dry. I'm grateful they offered me this service for free and I feel better about it all. They care and really tried. I left a big tip for both technicians and I will consider coming back again. I should ask for specific people if I do go back. I think it matters.

My go-to for gel pedicures. They've lasted as long as 3 months(!!) and always look symmetrical &…read moreclean which I appreciate. Shoutout Henry for the speedy yet high-quality (and consistent) pedicure!!

I really wanted to like this place and scoured Yelp, as I'm on the search for a nail salon I can be…read morea regular at. However, I was severely disappointed. I requested a gel French pedicure, and I had Henry as my technician. He was super rough to the point where I had to pull my leg back so he would stop filing my hyponychium. He only applied one coat of the French, so you can still see my toe nail underneath. The French lines were also uneven - some are straight across while others are rounded. I went to work out after, and my toes hurt in my sneakers from how rough he was.

Starting with the positives, I really like the women who work here. They are super nice and…read moreaccommodating. The salon itself is well appointed and clean. My regrettable negatives, if I'm being honest, my nails look like they were done at 10 different salons (20 if you include my toes). Shape and length were not well done even after I asked for them to be evened out to my shortest broken nail. I can shape my nails better and I suck at that. And only after I left did I realize that I didn't get the "chrome" finish on my nails that I selected. 24hrs later the gel polish is already peeling. I paid $80 and left a $20 tip. Pretty disappointed. One of my nails is turning black. I will not return.

Had the best service done by Jenny! Asked for dark red Valentine's Day themed nails and she truly…read moredelivered. Really appreciated the attention and detail she put into my nails. The nail shop was super well kept and clean. Would definitely come back again!

Came in today for my mani/Pedi everything went fine so far but the person doing my Pedi could not…read moreunderstand everything but my feet look great They should use there phones for translation to understand customers thanks

I've tried and given this place years of chances when im in the city. I'm done! There uncleanliness…read moreis unacceptable there stations their nail polishes there nail utensils are always dusty and dirty. I watched them go from one customer to another getting a basic manicure and the gentleman did not even clean off the utensils from the previous customer! The room where one goes to do their eyelashes and eyebrows are filthy! I don't know how people could go in there to get those two procedures done. I'm very disappointed in the owner Nancy she has had plenty of years to fix this salon up.She chooses not to is sad. I highly recommend that if you suffer from any health conditions, skin conditions, diabetes not to take the chance going to this place cause it definitely is a chance game. There are other few salons in the area that are in much better condition for the same price sorry not sorry I tried.