I am giving my 3 stars on my memories of great ice cream and service, otherwise tonight would get…read moreless than 3. A gorgeous Friday Summer night so I decided to stop for a treat after work. I thought the place would be packed but oddly it was not. There was a line of cars in the drive thru, but inside it was only one large group ahead of me. I knew almost immediately something was off this visit. I soon realized there was only one young employee working all alone. One person on a Friday night on one of the first 80 degree days makes no sense. Later, he had to come around the front of the case yo find a flavor. He stated he was new and did not have the placement memorized yet. A new employee alone on a Friday night?!?!?! I asked if someone had called in and he said yes, but elaborated the staff is allowed to pick shifts. If true it is not working and will have a bad long term effect on the sales. I gave the lone employee great credit for sticking out the shift and continuing to slug through. However, it does not inspire confidence in returning soon. Next issue was the lack of my flavor. I loved the first two seasons when they had Turkish Coffee. The last couple of years they carried a much less coffee"y" flavor, but at least they had something coffee. Tonight no coffee anything. My second go to is banana pie which had a chocolate where the tag was placed. I waited 15ish minutes for my turn to ask if they had coffee and when I was told no I thanked the dedicated employee and left. I love supporting local businesses, and I am a huge ice cream lover so I hated seeing such a favorite in times past have such an off night. I hope the management steps up if they have call offs to pick up the slack and work or they find a new better scheduling plan. Next Summer they won't be here if this continues all Summer.

First time trying out The Sweet Shop in New Castle! This drink is so good and will be coming out…read moreSOON. Loved the afternoon pick me up. The owner was great and service was amazing.

The food is extraordinary. The delivery people are excellent. You can make adjustments to your…read morepayment with no question.

We stopped here on our way to KCMO for a concert. It's a bit off 70W but it was well worth it…read more The staff was super friendly & attentive. Very clean place & HUGE!! Our food came out super fast and hot. Definitely made to order. Even if this place is about 5 miles off I70W it's worth checking out. Prices are uber reasonable

Auston is our new fav server!! He provided us with exceptional and friendly service! Very kind and…read moreattentive young man! I love the way he talks! I overheard him saying it was the remnants of a speech impediment.. more like a speech blessing! I could listen to him talk all day! Thanks again for the excellent and friendly service buddy! Will return and hope you're our server again!

Bought a iced matcha light on the ice sub with oat milk and extra scoop of matcha. It was very…read moregood. Probably a runner up to my go to coffee shop near my hometown. Tried them out since I'm in town for training and was limited to options.

I like this location! They make the perfect white mocha and blended caramelicous. The baristas are…read morealways cheery and i love how they say "scoot on around". The mini donuts are perfectly portioned.

Physically large café space but with a small town feel. Had a chicken Caesar wrap that was fresh,…read moreexcellent, and very tasty! Server, super friendly, service was swift even during a weekday lunch hour. I was able to get in and out in under 45 minutes and not go over my lunch break time.

They have so much more than coffee. The pastry case is filled with muffins and assorted baked good…read morefor a healthy choice or a sweet tooth. We opted for a chicken salad plate and a salad to share. The seating areas were interesting and plenty to choose from with either tables or comfortable chairs. The atmosphere is really quiet and there is plenty of room for groups or if you want to be left alone in solitude. Not too far off of interstate 70, totally worth the drive

My wife and I visited here while day-tripping in Eastern Indiana. I'd never been to a Culver's…read morebefore, but knew that it was a fast food restaurant specializing in burgers and custard. The first thing that struck me when we entered was the restaurant's cleanliness and the staff's efficiency. We ordered and were able to take our seats to be served our meal rather than have to stand around for our order number to be called. The food was well-made with fresh ingredients and the portion sizes were more than generous. The whole time I ate I was amazed that this was a fast food restaurant. Everything was perfect and I'll definitely make Culver's a regular spot to eat.

Culver's continues to be one of the best fast food choices in New Castle! My food is always fresh…read moreand employees always friendly!