Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

After two other estimates, I found Eddie's to be the fairest price and the best value. He does…read moretruly excellent work & came in on budget and a day ahead of the estimate time. The quality of his work is excellent, the paint matched perfectly. He vacuumed the inside of the car and fixed some loose trim around a window that I was not even aware of. Mr. Eddie seems to love his work and it shows. He is very respectful of disabled people and women and will not take advantage of them at all, in-line so many others in the industry. I would highly recommend him to anyone.

Solid work for an oil change and gave a good second opinion on work that was recommendedread more

I love this place. They are so knowledgeable, have never tried to sell me a service I don't need,…read moreand prices are reasonable.

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

I own a Toyota Venza. I was looking for a new auto repair shop. My previous shop had closed and…read morethe mechanic had passed away. Searching the internet, I read the reviews for Mr. Carlos and K&W Auto Repair. I went there last week, and guess what? The reviews were awesome AND they were TRUE! So...I am adding my review on this site. Here's what I experienced...Great customer service. Great turn around time for repairs. Fair pricing. I recommend them highly.

Very helpful people here. Pleasant and knowledgeable. They recently fixed a very minor problem…read morewith the bottom trim piece that separated from the bottom edge of my rear bumper and didn't even charge me for it. I'll be back!

I used them to get a second opinion on a brake issue and they seemed thorough and honest. By that I…read moremean, they thoroughly inspected the car, test drove it, took note of the repair work that had been previously done elsewhere, and did not find anything they thought needed fixing, even though they had ample opportunity to do so. So I will trust them in the future to give an honest assessment of my vehicle. I also liked that you can drop off in the morning through the slot before the office opens. If you need an honest mechanic - they're not just a body shop - feel confident in giving them a try.

My daughter took her car here and was charged $150 just to look at it. She was taken advantage of…read morebecause she is a young woman. We saw some good reviews on this place, but those must be the old ones or ones written by friends. I would look for another shop. The search for truth is tough enough, but the search for a good, honest mechanic is more difficult.

Let me start by saying, I've been coming here for years, and up until this week, Brian and his crew…read morehave been fantastic! HOWEVER - last week, I brought the car in because we had driven over a massive pothole and a) had some weird front-end alignment/rattling issue and b) the check engine light had come on (codes indicated cat converter and/or O2 sensor). Lains checked everything out, said nothing looked amiss on the front-end and the cat checked out ok. They cleared the code and assured me everything would be fine for the 2-week trip to upstate NY I had planned next week. A few days later, I was stopped by a concerned auto mechanic who had noticed my front passanger wheel was "wobbling". We took a look and determined that the front lower control arm bushing was damaged/loose. He tightened things up (temp fix I presume) and declared that "Ray Charles could've spotted that problem. How had my mechanic missed it!!" I have the same question. Fast forward to last night and I'm on the beltway and can't accelerate over about 40mph... check engine light is back on with a code for the cat. Clearly NOT ok as Lains had stated. I went back to Lains to confront them about these things they appear to have missed and was told - "sorry - we don't have any time to fit you in before the holiday". Needless to say, I took the car somewhere else to get properly repaired before my trip. I hope Lains continues to be "busy" with their other customers who they haven't p*ssed off... I personally plan to take some of the burden off them by no longer being one of those customers. Caveat emptor! --a disappointed former customer p.s. I will add that Brian has always been great. I was told he was "out of the country" so I couldn't speak to him about this issue. Perhaps I just got the "b-list" replacement staff while he was out ... in any case, I can't take risks with my safety and money because the owner is on vacation. maybe they need to hire some better back-up staff.

Great service from both the front desk and the shop. Definitely my go-to for car repairs.read more

I wish could leave no stars. This place is TERRIBLE. I would never go to another Meineke. First…read moreoff, we took our car to get our engine replaced. We came back to pick it up and we were told OUR CAR WAS NOT THERE. We couldn't pick it up because they let someone from the store an employee drive our vehicle. They began to be rude once called out about how unacceptable that is. They started making a bunch of excuses and telling us they were trying their best to get it back. WE DIDNT PICK UP OUR CAR UNTIL 6PM!!!!! I have tried to call corporate many times. Only for corporate to call this location and tell them to call us. Which they never did, until they called to plead with us to stop calling corporate. A month later, our car catches fire under the hood. DO NOT GO TO THIS PLACE.

Always get excellent and timely service. The owner and her team genuinely care about their…read morecustomers, and about giving them the best deal and price possible.

Always great and friendly. When I ask them to save me money, they readily agree. They have kept…read moremy cars running for 25 years. Fantastic place!