I purchased gift cards for my husband for his birthday to use towards new boots, bindings and skis…read morefor our yearly six-week trip to the ADK's to visit family during the holidays. We worked with two gentlemen during our time at REI, both were fantastic. I wanted to share a specific shout-out to Nieve. Nieve spent substantial time with us to ensure that Paul was in the perfect boot, binding and the right ski for his level. Paul is an exceptional skier, who now lives in the Midwest with me, his average skier wife, after growing up in the ADK's and skiing every winter day of his life, when weather permitted, for 20 years. Nieve also fitted me for boats, bindings and skis too, for good measure, so I can ski with my husband and not be bothered with rentals. Nieve, thank you - you were a joy to work with and my mountain husband, who begrudgingly lives 9-months per year in the Midwest, is now a happy camper again. The Scaps.

REI has really gone downhill. Both their products and their service. I had a terrible experience at…read morethis REI location. The staff collectively assaulted and harassed me verbally for being a service dog user, and for criticizing the decline of REI. It's a leftwing business, which means that the "feelings" of the employees outweigh any and every other consideration. In fact, I asked for contact info to make a complaint, and while one employee was writing it down, another employee came along and tore up the paper! I left the store but had to go back in for something, and 8 store employees were viciously gossiping about me at the checkout area. I WILL NEVER PURCHASE FROM REI EVER AGAIN!

Dick's Sporting Goods has always been my go-to place for sports equipment, apparel, or shoes. They…read morehave an extensive selections of everything in stock. The employees are very helpful, and knowledgeable in their respective department. In addition, they always have a door greeter as you walk in. I find this very helpful because i have a tough time navigating through the store to find certain items. The door greeters are always kind enough to assist and tell you where everything is located thus saving saving a lot of time and energy.

We stopped by looking for a replacement pair of Crocs while visiting Vermont. During a kayaking…read moretrip, my son accidentally lost one when it floated away. We figured Dick's Sporting Goods would have us covered. My son found a pair of Spider-Man Crocs on the sales floor and tried on several sizes to find the right fit. When we went to check out, we were told they couldn't sell them to us. That was extremely disappointing. If they're not available for purchase, they shouldn't be displayed on the sales floor for customers to try on. It was a frustrating experience and a waste of our time.

Friendly, helpful staff! The background check is fast, and…read morethey have lots of inventory.

Walked in looking for something specific. Wandered around downstairs and up for a few minutes…read morelooking. At least 4 people on the floor "working". Another customer worked up the courage to ask for help. He asked some big guy messing with a double barrel shotgun. Without even looking at him, he summoned for one of his minions to help him. I stood a couple of feet from him and the counter. Not once did anyone acknowledge that I existed or ask if I needed help. At this point, I decided they must have enough money and didn't need mine. I do not recommend this establishment. There are way friendlier places to go.

My local bike shop, which has always been very good to me, quoted me $599.99 for a Thule bike rack…read more I asked if they could match or at least come down a tiny bit to the Rebox price that RackWarehouse had of $509.99. They said the best they could do is $579.99 plus tax and a $20 assembly fee. My local bike shop warned me not to buy the rebox bike rack saying it was "refurbished" and "missing parts" and "had no warranty". I quickly pointed out that the RackWarehouse.com site said it was BRAND NEW and came with the FULL MANUFACTURERS WARRANTY. With that the sales guy at my local store walked away. Ok. Well, I figured, either way I'm not buying it from you. Shame too because they've always been top notch for matching prices, great quality and an amazing service shop. I called RackWarehouse.com. They explained that sometimes the boxes get so mishandled by the original delivery people when it comes from Thule that they can't change shipping it out to a customer that way and have to rebox it. They even said my local shop likely gets them with damaged boxes but if they have a mandatory assembly fee then no customer would ever know it. He told me the rack was brand new, had a full warranty, was never refurbished and could be returned if I was in any was dissatisfied. Then he went on to say he said he could also recommend some other reputable web sites he's used for items they don't stock to do a price comparison on the rack if I wasn't comfortable using them after what my local store told me. I mean honestly, how many places would send a customer to a different site just to keep them satisfied? I live in Long Island, NY, ordered the REBOXED rack that day, and it came from Vermont the next day. As stated on the site ground S&H is free but there was a $20 fee because it was an oversized item plus $509.99 for the rack and NO sales tax. $529.99 total!! It's BRAND NEW and was SO well packaged I had trouble getting the box and all of its protective cardboard off it. The video on the RackWarehouse.com site was great! Assembled and installed it in an hour! Thanks again RackWarehouse.com - you definitely have a lifetime customer in me!

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

I would highly recommend Dattilo's to anyone needing a gun for protection and safety…read more The gentlemen were polite, efficient and professional. My son and l received the BEST of professional advice when we went there on Saturday ( yesterday). Concerns about comparative features between guns, laws about "carry" were easily answered. Although, we were not aware that Datilio's is closed at noon on Saturdays, all required paperwork was handled and necessary phone calls made in a professional and timely manner. All the shelves were stocked with an unbelievable variety of fishing tackle , archery paraphernalia, etc. for avid sportsmen of all types. We were AMAZED at the ease with which our questions and concerns were handled by all the gentlemen working at Datilio's . They were only too happy to help novices and experts who walked through the doors ! Inadvertently, we held up two employees 20 -25 minutes past closing time, but were treated with courtesy and respect the entire time. We had no idea that we had come so late, and had we known, we would have come to Datilio's much earlier ! We are so fortunate to have Datilio's Gun and Tackle Shop in our community. We had heard wonderful things about Datilio's from a number of sources, now we know them to be true. Thank you, Datilio's. You come with our highest recommendation to those who are looking for outstanding service and selection for fishing tackle, archery and gun accoutrements! Thank you .

Very helpful people there we caught lots of fish of their recommendations. Will definitely be…read moremaking it back whenever in need of tackle.

We've used Umiak for a variety of services, rentals, purchases, etc and they've been wonderful…read more The entire team at Umiak has always been great. Highly recommend them.

Jake and Emma are fantastic humans, stayed calm and cool through our scary situation…read more I signed up for the 9 mile upper river gorge, rented 2 kayaks. The description mentioned 6 years old and up, So I figured awesome, easy enough for my boyfriend who had never gone kayaking before. There are two rapids that seemed easy enough, but my boyfriend flipped on the first rapid and that kind of set the tone going forward. Getting closer to the second rapid, you could hear the roar of the water, when I could actually see the spot we had to go through, it was cut through large boulders. We where never told to stay to a certain side or that the water level was extremely high. As we got closer to the rapid I could see 3 whirlpools and knew it was going to be trouble for my boyfriend, who was already shaken up at this point. The whirlpool pulled us away from the rapid and towards the boulder, my boat filled with water and dumped me, the multiple whirlpools kept pulling my under trapping me, every time I popped up I could hear my boyfriend screaming for me. We tried to get out and by the whirlpools but there unfortunately was 4 and the current was to strong with the water being to high. I was able to get service and call umiak, I spoke to Emma who stayed cool and calm and Jake showed up like a super hero! We hade to walk up stream and cross the river at a "calmer" spot. Jake grabbed our kayaks and got us to safety once we crossed the river. Jake did mention the river was high and on the verge or requiring a guide, and that we should have gone a certain way around and island to approach the rapid. My boyfriend was shaken up and not willing to go on, understandably. When we got back to our cabin Emma had called to offer us the kayaks at the reservoir. Overall the folks who work at Umiak are fantastic and so caring. Unfortunately we had a really bad time that ended with some trauma, and a sprained finger for my boyfriend, and bruises all over my body. I also understand these are non refundable trips, but I don't feel like I should have to pay the full price for less then a quarter of the experience.

I just picked up a free Mad River canoe the other day with some cold cracks that I'm hoping to…read morerepair. I've never been to a marine supply store before, so I didn't know what to expect walking in to West Marine. I was helped by Peter who was so friendly and knowledgeable that I had to write this review. Besides helping me choose the appropriate fiberglass repair kit, he walked me through in great detail what best practice is for a repair like mine. He also told me about Small Boat Repair on route 7 to look for used paddles. Happy I checked this spot out first though. Thanks Peter!

Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did…read morenot lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

Had an amazing time kayaking and paddle boarding on Blueberry Lake with Clearwater Sports. Kids had…read morea great time! Super relaxing and exceptional views!

Our family had an amazing kayaking tour with Sean from Clearwater Sports. There were 7 of us…read moreranging in age from 12-72. We all had a wonderful time kayaking in the Winooski. While the river was a little low, Sean was great at pointing out how to navigate. He also kept up with all of us, from the fastest to the slowest (me). Sean was a real hit with the 12 and 14 y/o grandchildren, finding the best swimming spots. He also took lots of photos and sent them to us after the tour. And I have to also mention Asa, our driver. He and Sean were a great team. I highly recommend this tour if you are looking for a family outing.

I am giving this four stars not because of the business because I have had problems there and in…read moreparticular we had a problem with my nephew's wedding tuxedo this weekend. However, I am doing four stars for this review because Lisa the assistant manager was incredibly patient and kind and addressed our problem to our satisfaction, and actually beyond that.

Went in looking for a jacket. Pointing at a huge rack of jackets, she said "Well, you'll just have…read moreto look through all those gray jackets over there." Never been blown off like that at a mens store ever.