I'm in San Marcos trying to get Christmas shopping done and I have been waiting outside this store…read morefor almost an hour. Posted time open in 10:00am and it's now 11:00 am. Store associate is inside the store and it's not unlocked. I came early just to beat the crowd and I have seen more than 7 different groups try and enter this store that says open at 10:00. I wasn't upset at first but now the outlet is getting busy and this is what I was trying to avoid. This is ridicules.

The lady behind the counter extremely short with me. She made several unnecessarily rude comments…read more My boyfriend received prompt service, but when I said I would be interested in smelling a perfume I was brushed off without a second glance. Would recommend if you are a male.

I have gone to Cosmetics Company for years whenever I go to the outlets. The new look is great--so…read moreclean and pretty. I always get good deals but today I walked out with only one item. Not because they didnt have stock, but because very few items were priced. The one girl behind the counter (who didnt look up from her phone the whole time I was there until I checked out) said that I could ask her the prices. So Im going to run up to the counter with each item to find out whether I want to purchase it? And then stand there with my phone to calculate 60% off? Off what?? Umm no thanks. Try again.

I love coming here they have a huge selection and it is well worth it. Which is the only reason I…read moream giving it 2 stars and not one. I really do love and appreciate this store, and absolutely hate leaving bad reviews. My sister and I were the only ones in the store, we were not greeted and not acknowledged. Luckily we are both make up lovers and knew what we were looking for so. we gathered our items, waited patiently for (kid you not more than 10 minutes) until one of the sales associates asked if we were ready. We as a quick question about pricing, gave us the wrong price after purchasing item. We were just frustrated that we left, without either of said associates saying anything as in bye or thank you.. etc. So that being said hopefully this isn't my next experience Update We called to speak to a manager no one called back, the girl that assisted us answered and was extremely rude. No one has still reached out even after this review. Wow.

Great customer service. If you really want good takes the staff knows what they're talking about…read more Great description and can feel the passion behind each one!

Do not purchase from here as a gift, unless you know exactly what you want. They do not honor their…read moreexchange policy. My son purchased a fragrance for me yesterday. The very next day I come to exchange the bottle UNUSED with a receipt; but they will not exchange because they say it has been sprayed. The sales associate took the bottle to the side, sprayed the bottle and then said " it's been used." Obviously, she just sprayed it. So I complained to the manager, who did not care.

I went to this store to purchase a specific Armani GIO Black bottle of cologne. The lady looked at…read morethe price and said this is probably not the one you bought.... I told her it's the same black bottle, and if they haven't changed the design why would it be different. She said "it's 155$ you probably didn't get this one" so rude. Went home and verified that was the exact one i own. 200$ for anything isn't a lot of money, i don't know why the employee their would be so judgmental and rude over nice smelling liquid...

We were helped by Annabel at the San Marcos outlets. They were very helpful and patient with us…read moretrying all the fragrances. Gave us good feedback and helped us find our new scents.

Enjoyed the 75% sale going on. They still have a COVID capacity limit which I respect, so we stood…read morein line. It was no more than 5 minutes before we were allowed in. Staff wore masks but a lot of the customers did not. They are no longer mandated and it is hard to smell through them. I just move the mask down a little to smell the new fragrances. Overall, I saved quite a bit and got my stash to last several months. I will be back!

If you like going places during a pandemic where masks are required yet the patrons inside are…read moresteadily pulling them off their faces to sniff products, this is your place! Stupid people aside, they still had plenty of small hand sanitizers. I got a bag full and got out as fast as I could.

Very large outlet mall with plenty of parking & stores. Just make sure you wear comfortable shoes…read more I had on flip flops, so I wasn't able to walk the entire mall. I saw some good discounts but with any outlet you have to know the reg price of items so you won't be paying more. Customer service was pretty good @ each store I entered with the exception of one. Stayed in the store for about 20mins & was never acknowledged by the salespeople. Glad I didn't find anything I wanted. Overall I'll be back & next time I'll be wearing comfortable shoes.

This is a larger outlet mall Than any I have experienced…read morepreviously. You must do a lot of walking though to find the deals. Some stores have them, must don't.