Enjoyed the 75% sale going on. They still have a COVID capacity limit which I respect, so we stood in line. It was no more than 5 minutes before we were allowed in. Staff wore masks but a lot of the customers did not. They are no longer mandated and it is hard to smell through them. I just move the mask down a little to smell the new fragrances. Overall, I saved quite a bit and got my stash to last several months. I will be back! read more

If you like going places during a pandemic where masks are required yet the patrons inside are steadily pulling them off their faces to sniff products, this is your place! Stupid people aside, they still had plenty of small hand sanitizers. I got a bag full and got out as fast as I could. read more

5 stars for the selection of products and deals. Plus 5 stars for the employee who greeted me at the front door and told me about the 75% off honey hand soap 0 stars for the employee who checked me out. She was very nice and attentive, where she went wrong is taking my gift card that still had $25 on it. My total was $50.57, so when i was done checking out she said my gift card was empty, which i had just gotten and if it only have $50 i would've owed $0.57, being post Christmas and having a sinus infection i didn't think it through until i got to the front door and check my receipt seeing that i still in fact had $24.43 on the card, which the employee had put in her apron pocket, not even the trash can, which should've been my first hint. I promptly returned to the registers and explained to Cassidy (another employee) my gift card had been taken and it still had money on it. It was returned but this experience has left a salty taste in my mouth and i do not intend to return to Bath & Body Works again. I plan to use to rest of my gift card online where no employees can steal my gift card that still has money on it. read more

You can smell, barely, the desperation in this store. Walking in, you are immediately accosted by people offering you a bag to carry your stuff. If that person is not successful in giving you a bag, you will be hounded every five feet by someone pushing it on you. Very busy, very crowded, and very overwhelming. I did a quick circuit and then got the heck out of there. If you have any sort of allergy to any fragrance, I would recommend avoiding. Pricing was comparable to the stand alone stores so don't make a trip to the outlets for just this place. read more

Weird/Unpleasant experience because of Debbie(the employee) and a customer who I'm pretty sure was stealing. I am a frequent shopper here. I absolutely love the candles. I like to enjoy my time here and smell everything, but having someone next to me acting weird (the customer) was uncomfortable. When I approached Debbie and another employee they didn't really acknowledge me when I tried to tell them about the issue. They pretty much disregarded me and made me feel like I was crazy for trying to explain what I thought I saw. Great customer service would have been Debbie acknowledging me as a customer and hearing my concerns. Not making me feel like I made something up. read more

Friendly staff. It was super busy on a Saturday but the employees there move the line quickly. Great sales meaning better prices n deals than you would get at a regular Bath & Body Works (as opposed to this BBW OUTLET) read more

Andre was great when checking out time....the rest of the staff was great as well. Well organized store

Awesome store, no one is ever in here so the people are super helpful. You can find things for just as cheap or cheaper than the outlet!