I come here every three weeks and am never disappointed. I…read moreget dip and a pedi and always get compliments about my nails. Michelle and Tu and Annie and Amy are amazing!!!

Annie did soooo good! The salon is a little bit pricier than what it used to be just a heads up. I…read morereally used to love coming here 8 years ago. The vibe is still the same and the people are great the prices just went up! But if you need your nails done ask for Annie

from booking to finish everything about my experience was wonderful. the quality of their products…read moreand results are top notch , and the effort of their hospitality was the icing on the cake. the establishment has a very lavish , high end but laid back feel. I got the luxurious and ascended pedi with a gel polish, which was extensive and thorough - it even came with a complimentary aftercare lotion pack to take home! Amy took wonderful care of me, was so kind and welcoming. i LOVE intricate nail designs and Bella made sure i was satisfied during each step of the process! she did a fabulous job with my nails and i'll definitely be coming back for a refill! my set was $150 (excluding tip), and i was super happy walking out after my appointment.

Bella is a true nail artist! In all my visits! It's as if she reads my thoughts then puts it on my…read morenails. I love how sanitary this place is. You can observe them sanitizing stations after each guest. Everyone is always pleasant . They have a bar they make great drinks!! I love from my first visit they ensured I was paired with the right person based on all the extra designs and details I like. I tell Bella we in a relationship now!! Every visit!! It's incredibly hard to find the right nail person. Had a pedicure here as well. Diane was wonderful!! This is my shop now and always!! I try to make it every three weeks. I went too long one time, my nails still looked amazing and no breaks!! Love this place 10 out of 10!! I send everyone here!!

I had such a wonderful experience here! I brought in a few reference photos but honestly didn't…read moreknow what type of gel or effect was needed to achieve the look. Kamy at the front desk was incredibly helpful and so involved in the process -- she helped me choose colors that best suited my skin tone and matched my reference photos as closely as possible. We tried about five different polish options before finding the perfect one, and she even asked another technician to help confirm the most accurate chrome color. I really appreciated how thoughtful and thorough she was. Amy, my nail tech, was equally amazing. She was extremely diligent with the prep work and made sure my nails felt super clean and well-buffed before starting. She checked in multiple times to make sure I was happy with the shape, length, and cut before painting, which made me feel very confident and cared for. Kamy also checked in throughout the appointment and was so sweet the entire time. She also said my dog (in a carrier) is super cute I absolutely love my results and truly appreciated the care and attention from start to finish. I would definitely recommend this salon and will be coming back!

Omg what can I say it was my first time at this place and my experience was amazing. I had asked…read morefor someone who is good at shaping nails and design. They matched me with Danny who was simply the best. She brought my vision to life. Danny was also very kind, personable, and had great attention to detail. Choice who did my pedicure was also amazing. Great experience so far. Highly recommend.

I love love heavenly! My best friend recommend this place a…read morewhile back and now I can't go anywhere else. When it comes to service to the quickness and quality!! Everything! Sofia is amazing with my toes, Ann and Ben are both great with my hands too! Highly recommend!

I went to this nail salon to have my dip removed. Not only did the person cut me multiple times…read morewhile removing the dip, but she hardly apologized. Beyond that, my nails were left in a terrible state as pictured. She basically drilled off my entire nail and what was left was extremely thin and all of the polish wasn't even off. Lastly, the person who was removing my dip, had fungus on her nail and was not wearing gloves or cleaning equipment. She also touched the blood from my cut with her bare hands multiple times which made me feel unsafe. Who knows what other blood she has touched earlier today and is now spreading to my open wound? I have had dip removed at several different salons, and this was by far the worst experience. I would not recommend this salon to anyone unfortunately.

-10 star review. Not good at all. Nail quality is so bad there is chunks left in the nail polish…read more Did not go to the cuticle, also you can still see a BUMP in my nail it is not smooth. I am very disappointed. Took 1.5 hours and it was not clean inside. Do not go. We are going somewhere else and I am literally getting my nails done again this week because it's so bad. I'm so disappointed. Look at the pictures. Can't make this up.

Wow, what a treat! We're visiting Houston for an event and stopped by and had the best walk in…read moreexperience! Everyone was so friendly and accommodating and the place was lovely! They bring you a drink menu and snacks - also mini massage with pedicure. Great spot!

I've been going to Crystal for 4 months now and I'm so happy with every manicure I've had! Every…read moremanicure still looks perfect by the time we get to the 3 (sometimes 4) week mark. Still glossy and shiny. I trim between appointments but it doesn't chip and the edges on the area of growth look very smooth and clean. After the first two sets, we switched to my natural nails with builder gel to prevent breakage. She's able to keep the coats nice and thin which I really appreciate. We did 3 cat eye manis in a row lol (all are apres astral collection that I brought with me bc I bought a bunch after seeing them on TikTok) and she always asks me how I like the magnet pattern before curing it.

No, nope, and never again…read more What's worse I brought a friend here to experience this as I had been to a different location and loved it. So first, when we went there most of the nail polish colors my friend wanted or I were out, but there was not way to know until your technician told you. We went through this process for a few rounds before finding out what colors weren't available. I wasn't use to this because usually other nail salons I go to either mark on the nails itself that it's out or take out that sample completely, so customers won't bother with it. Then when we had the nails done, I know they kept pushing my friend for a higher priced nail set, when she was clear and adamant he wasn't interested in the pricier items, but they wouldn't let it go. It's supposed to be a peaceful experience not an upsale. So getting my nails itself, done was okay. However, I was trying to salvage a bad situation with my friend, because what a horrible impression. When I go pay, I present my gift certificate. The cashier declines it. It's a Isle Pedi Spa gift certificate. Mind you, my husband had previously spoken to a manager about the gift certificates being lost, how they'd honor them, all that jazz. That was already handled. However, the front desk told me there was no manager on site and when she called "a manager" no one answered or picked up. I just don't think they wanted to accept it. So they have me wait. It's like 15, 20 minutes and the manager doesn't call back. What if it was an emergency and what establishment doesn't have a manager on duty? What if a lady got injured? So the front desk cashier, was like, leave your number and if they accept it they'll call you. To which I said, I rather just talk to the manager, regardless whether the gift certificate is honored or not to address my concerns. She does make a note of it, but no manager calls. I paid the full price, but I also feel money was wasted on gift certificates and this business pretended no manager was ever on duty to get away with this type of behavior. No thank you. There are way too many nail salons in Houston to put up with this kind of foolishness. Hell, I've gone to pricier ones and cheaper places with better customer service. Like I said there are a million great cheap and expensive place. This isn't it. An absolute pass.

The Secret is out!!!!…read more Location: Near the heartbeat of the Texas Medical Center this place is hard to miss. On Holcombe in the same shopping center as CVS, if you are there, you are in the right place. Parking: Since this Shopping Center is so popular you may have a hard time finding a front spot, but because the parking lot is large, you will definitely get one. Just wait patiently for one or park a bit farther an get some steps in. Ambiance: This place embodies a garden them from start with silk rose bouquets, cherry blossoms and the like, this place is decorated for you to get lost in eden! This place must have like 100 nail bays, it seems huge. Service: Im almost always a walkin so I come in, give my name and number and wait to be seated. Today was my lucky day! I didnt have to wait long at all, which was amazing. I picked my color and we were ready to roll. I got the Paradise Pedicure which includes paraffin. Just coming from a 10K last weekend, it was much needed. Will I go back?: Absolutely! This is the only nail salon that does not make my legs itch with the products they use. Not sure what products they are using different than others, but I am quite cautious. I get a different person each time so I don't have anyone to recommend. I have been quite satisfied with the folks I have received.

I came here after hearing a bunch of hype behind the nail salon seeing that they do good nail art a…read morecouple of friends going here since they are healthcare workers for the 20% off discount. I came in for a manicure pedicure. For the manicure, I wanted builder gel with design on a couple of my nails and pedicure. Just a regular gel pedicure Pedicure: if I come back again, it's only exclusively to get a pedicure done and that to a basic gel pedicure. And that's because of the 20% of discount that I can get. Other than that, even the pedicure was suboptimal. The massage was just a lady rubbing her finger around in circles around my foot and a little bit of my ankle. No pressure whatsoever and didn't even massage my calf. On top of that, everyone around me was getting a neck massage after or some sort of back massage. I didn't get anything like that. The pedicure cost for what I get is still pretty expensive including the 20% off discount where I might as well go somewhere else get everything I get for the same exact cost. Manicure: I'm actually embarrassed right now to show my nails off for the next month. I do nails at home so I have somewhat of an idea as to how the quality of the builder gel should look as well as certain nail paint and nail design. I got a cat eye done, and I can see the brush strokes of the nail paint on my nails of the cat eye. I can also see the difference of the layers that she did on my nails. I can see the basic nail paint then I can see on the side of my nail where she didn't cover my entire nail with the cat eye color. On top of that my nails are not rounded evenly. They are all not equal in length. The nail paint isn't even applied evenly. It's applied at an angle so you can tell where it's close to touching my cuticle to where there's a solid gap between my cuticle area and the nail polish. The design isn't even remotely close to what I showed her. When I made the appointment, I asked them to book me with someone who can do nail art because I've had bad experience with nail art not looking remotely close to what I show. They promised they would book me with someone who's experienced. I hate to say this, but I could have done a better nail art job by myself. The cherry on top for me was when I had to apply my own cuticle oil on my own nails. At the end of the day if I ever come back here, it's to get a basic pedicure done with the 20% off discount. They are not good at doing cat eye. I'm not saying this based off of my experience. I'm also saying it based off a couple of friends who got cat eye here and were disappointed. The level of work I got done with the 20% off discount is how much I pay at a regular nail salon so I might as well just go to regular nail salon especially if they up-charge here to then give me a " 20% off ".

Great service quick and efficient!! Van was very throughout:) She paid attention to my rough feetread more

Visited for an appointment to get French tips. I love how the salon was decorated and their…read moreattention to customers needs. They have an expansive menu for drinks and service was nice. My only complaint is the amount of upcharges and lack of transparency about it. A French tip set was $80. When I asked for price breakdown they charged for the French tip style itself, the shape of my nails, and length ($30 in up charges). When asked why I was charged for length, the nail tech stated it was because my nails were 'short/medium' despite me asking for short. If the length requested did not match my style request this should have been communicated. Nonetheless I loved the style and service overall. I will just ask about pricing before my next service.

I come here all the time and this was my first mildly negative experience apart from them wanting…read moreto use the cheese grater every time. I booked for a pedicure and acrylic set. Pink with cherries on toes and Pink French tip with cherries on hands. They accommodated me, but it seemed like they were frustrated with me asking for what I wanted. Especially the lady doing the pedicure. I showed her the design before hand that clearly had cherries and she forgot. To be fair I booked for a 6:30p appointment and the ladies were probably ready to go. My mom asked for a design on her big toe and the lady spoke to her like it was too much work. She did not end up getting a design. I usually have a good experience, but I've noticed the more I come the more it seems they are reluctant to accommodate and I tip $20 each person at a minimum.

1 year later & there's still no other nail shop I'd rather go to. They always accommodate me &…read morenever leave me disappointed. Snow, Sam, & Liam are my current favorites. I highly recommend this place!

Vicky was great! My nails turned out super cute. First time doing builder gel and they did a great…read morejob.

I went into Infinity on a whim, deviating from my usual nail salon to find a more convenient place…read morefor a removal and basic gel manicure. Having never been there before, I was immediately impressed by the vibe of the salon: spacious, clean, modern, and relaxed. Some salons can feel too small and crowded, but the wide layout of Infinity really helped to create a comfortable setting. It was 2 pm in the middle of the work week, so they were quick to take me without an appointment. The tech who removed my set was very quick and gentle. I didn't experience a single moment of burn. Tam did my nails, and she was amazing and so sweet. I was going to get dip powder at first, as I wanted something light and natural to help grow my nails out. However, after Tam explained the difference between dip and builder gel, I felt encouraged to give the latter a try. I'm glad I did, because it was exactly what I was looking for. My nails felt light and natural, but durable. Tam wasn't pushy with her recommendations either, and I appreciate being educated on better ways to maintain my nails. Another thing I noticed was how welcoming all of the staff were. They were chatting with customers like they were old friends, asking about the well being of family members and kindly gossiping. It made the atmosphere all the better. I will definitely be back to continue my builder set, as well as try their other services.