I really expected more with the business being open for 12 yrs. My nails were not filed properly around the cuticle area. It seemed the nail tech used nails a bit too small for my nail bed so they look super flat which resulted in a big gap underneath which she had to put UV gel underneath which makes my nails feel weird. I'm upset bc I paid $75 for the set. I'm a gel x nail lover so I know clean work. I am picky when it comes to my nails as I should be since I'm paying for a service. FYI this set is 2 days old. I'm going to end up getting them removed and getting a new set from my long distance nail tech. Please see pictures. Pictures do not justice. Update: Paola the owner offered to redo but no there's no excuses why they weren't done right the first time seeing as she was the one who did them. Plus the salon is almost an hour from me. read more

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They always do my nails so pretty, the quality of the nails are really good no problems so far and the salon is always clean ! read more

Nail'D It - My first set in dec/2021 love it! - Nail Salons Near Me - Houston, Texas

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Omg...I've been looking for a good nail tech for a while now, and I think I've finally found. Sara did such a good job and she's so friendly and helpful. She took her took her time and did not rush. The environment is very welcoming and peaceful. Christina did my pedicure and did a very good job as well. I love how they're so thorough! I will return. read more

Nail'D It - Nail Salons Near Me - Houston, Texas

Loved my service at Naild it! Very fast and clean Sarah was amazing. Not many people there and it has a very cute set up! read more

Nail'D It - Nail Salons Near Me - Houston, Texas

This is one of the first places I went to when I first got my nails done and i've been coming here ever since, which has been about 4 years now. Their service is incredible and they have very kind staff.Overall, every nail tech here is talented, especially one of my favorites, Alo. Alondra never disappointments she is super talented and creative. I highly recommend everyone to come here, you won't regret it. Anytime someone asks me about a nail shop, I always refer them to Nail'D it read more

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I absolutely love this place. They have the best designs. They can do any thing you put your mind to. Everyone here does great job. I have not seen a bad set yet. I will be coming here for life. They are by far the best in Houston!! They now have a Eyelash salon as well!! I have seen the techs work and it's the bomb!!! They are a one stop shop for all your beauty needs!!! read more

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Being a loyal customer for months, I was shocked when then raised lash extension prices up $20 and changed the glue only for my lashes to all fall out. It was only a week since I had gotten them filled and my natural lashes were falling out along with the extensions. I had never had an issue before they changed the glue. (Lash technician Crystal told me they changed glue) I'm super disappointed because if they are going raise prices you'd think they would raise quality of their product. When I called and politely asked them for some assistance in booking a fill, the receptionist was really rude. Super sad to have to walk away from this place, but it isn't worth it to pay so much for bad quality and attitudes. read more

Yes you need to go book with shon she has done my lashes a few times and omg she is awesome. I can't stress her enough. I usually go for more of a natural look with a bit of whispy mixed and let me tell you the completely change my look. I wake up and don't have to do much because my lashes just speak for themselves. Going to go to shon for my eyelash meds till forever. Thanks shon. read more

Nail'D It - Loving these lashes by shon - Nail Salons Near Me - Houston, Texas

Went in for mani Monday. Christina was amazing. She took her time and consulted me about the color and shape. She made sure to check in throughout the process. I was so pleased. Will surely return. And the booking online was seamless! read more

Nail'D It - Nail Salons Near Me - Houston, Texas

Absolutely love this salon! Definitely exceeded my expectations. I came in a few months ago wanting to get a hybrid set of lashes. I booked an appointment with Ashley and she did such a beautiful job. She's so gentle with my lashes and very quick as well. I've been a loyal customer since then!! Definitely recommend to anyone looking to get their lashes done. read more

My makeup artist referred me to Alondra and she did not disappoint. Alondra skills are top notch. She is very creative and her work is clean and neat. I highly recommend her to everyone. She only works by appointment only so get in a where you fit in! read more

Nail'D It - Bridal Nails - Nail Salons Near Me - Houston, Texas

Do they have talented nail techs? Absolutely. Do they know how to service customers? Nope. I had my appointment canceled by Pamela because one of their workers forgot to add a card to reserve my spot. My reservation was made a month prior. They called me a few days before but didn't bother to leave a voicemail, didn't bother to email me to rectify the mistake, and didn't bother to text me the situation. Nothing. I just got a few cold calls that kept me in the dark. Honestly, I thought they were telemarketers or something because the only situation where I receive multiple unknown calls with no voicemail is when there are scammers trying to get me to answer. They felt that this was their best attempt at contacting me (lol my voicemail box, email box, AND messages are completely open) and made a bad call. When I ended up showing up to my appointment and they informed me of what happened I initially wasn't mad. I understand salon policies, I've worked in spas before and although I feel the situation wasn't handled improperly, I didn't want to get up in arms about something dumb like this. What made me mad was the fact that none of them apologized or even bothered to reschedule me. They all just stared at me dumbly wanting for the situation to go away. It was painfully awkward. Didn't receive a call offering to get me back in or anything. That's fine, I'm just not coming back. They obviously don't care about my money, and obviously don't respect their customers enough to actually try rectifying situations. I should have listened to other yelp reviews, so I'm just letting everyone know this: yes, your nails will be cute, and YES, the Yelp reviews about horrible customer service are true. On the bright side, after this occurred I found a much more talented nail tech who's a sweetheart. So all in all, this didn't ruin my future life of having cute nails, it just ruined my afternoon. read more

I went to Piccadilly Circus, absolutely disappointing; I could get my nails done in Chinese place at half price- no offence - paid £55 for basic job. I realised this is all about branding : flowers thrown in wall and celebs that get free mani and pedi. No real nail art or whatsoever. Moved to East London, after tying one; I don't need the flowers on the wall- I need my nails done ! read more

Saw this nail salon on IG and it looked promising. I texted the number and I said I was a new client, what service I was looking to have done and a time frame for when I wanted to book an appointment. I never received a response; later I saw a post on IG stating they were no longer accepting new clients. While I applaud them on their success, I think it'd be reasonable to send a generic response stating something along those lines. In the event that they open availability to new clients they may find some people like myself will no longer be willing to give them a try. read more

My normal nail lady was out of town for a couple weeks and couldn't take my nails looking the way they did anymore. So I stumbled upon this place on instagram. I saw some pretty bad reviews but some good ones too. So I decided I would give it a try and if I didn't like it, I didn't have to go back. Well I LOVED it! I had Pamela (I believe that was her name) and she was just amazing! I got EXACTLY what I asked for. Not once did she give me attitude or tell me no! My nails look fabulous! I will definitely be coming back when need be! read more

Nail'D It - My nails Pamela did for me! - Nail Salons Near Me - Houston, Texas

This was my first time here. I decided to give them a try because I had heard good things about them. I got a full set and a pedicure. I am very disappointed with my nails. Lisa was my tech and she seemed very rushed and was very rough. She nicked one of my fingers and hurt almost all of my cuticles. My nails feel so sore from how rough she was. The nails on my left hand are shorter than the ones on my right hand. Some of my nails were supposed to have an ombré effect but her skills do not show it. All of my nails are crooked and on some of them you can see my real nail on the sides. She didn't add the top coat to 3/4 of my thumb nail on my right hand. Not happy and I wouldn't request her again. The pedicure was ok. I liked how much she scrubbed my feet because I definitely needed that but am not happy that she only used the tool that looks like a cheese grater. I thought she's use a pumice stone at some point. I got shellac polish in a dark wine color. The polish on some toes look darker than others but overall they look fine. I was her last appointment so she seemed a little rushed but was still friendly.... I forgot her name but probably wouldn't request her again. read more

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Honestly, I've waited 4 months before finally getting a chance to come here. I was so excited to make it to my appointment with Claudia. She did an excellent job on my full set. She took her time and was precise with every jewel. I had read many reviews for this salon, some bad; some good. But I had to try it for myself. I was not disappointed at all. True talent in this shop. read more

Nail'D It - Nails done by Claudia! - Nail Salons Near Me - Houston, Texas

I absolutely LOVED the work Pamela did on my nails. I will be returning for more. I think my pic speaks for itself. Pamela, you rock! Thanks for making me feel beautiful. read more

Nail'D It - Nail Salons Near Me - Houston, Texas

I absolutely love it here. All the ladies are so nice and they do amazing work. I've been coming here for about 3 and a half years and I've never left dissapointed. They take their time , and never try to rush you out of the salon. Scheduling your appointment is always convenient . Top notch nail work, I highly recommend read more

Nail'D It - Thank you paola - Nail Salons Near Me - Houston, Texas

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Let me start off by saying Alondra was amazing. I am very picky and I do not mind driving a ways to get good service and driving from Katy was well worth it. I was recommend to Alondra and let me tell you she does not disappoint. She was able to offer me a timely appointment. The salon was very clean and I love the fact that she had a conversation with me and made me feel so comfortable like we had been friends for a long time. Very reasonable pricing for the work that she does. She is seriously talented. She has gained a loyal customer. read more

Nail'D It - Nail Salons Near Me - Houston, Texas

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My first time here and it was great service. Kelsey took her time and didn't rush the process. Will definitely come back!

I decided to try this place out to get some lashes. I paid100 for some lash extensions which was reasonable. My lash tech was very nice and professional that's the only reason I'm giving two stars. When she finished lashes looked nice. When I got home I noticed some lashes had fell out as expected. I then noticed that I was not gives individual lashes but instead cluster lashes and not INDIVIDUALS! . If I wanted cluster lashes I would have just did them myself. I had to contact another lash tech to remove the clusters and give me individuals like I asked. WASTE OF MONEY! read more

Best nail shop ever and I wouldn't trade it for the world. Alondra has been doing me and my two girls nails for years. No one else will ever touch my nails again. read more

The salon was nice, customer service was okay. I came to have my lashes done, hybrid set for $95. I told the lash tech Shon that I just wanted the medium length because she said they would be super long. She proceeded to apply the long lashes because they ran out of the medium length. The lashes were okay, I was satisfied BUT the next day i woke up and my entire left eye was GONE literally like 5 lashes still in sight. My right eye was okay but was also missing a few lashes. I called the salon multiple times and received not one answer. I sent a message on instagram as well, still no answer. I do not recommend going here for a lash appointment! read more

First time here and I really love my nails .! I finally found my nail place .! Pamela is very sweet I'm satisfy with the quality and service read more

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I thought I loved this place and today was so disappointing. I made an appointment with Alondra on May 15 for today May 31 @ 5:30 PM. Yes I made my appointment with 2 weeks notice... Also I did NOT make the appointment with a receptionist. I made it directly with Alondra!!! She agreed it worked for her schedule. However today while I am driving to my appointment (I was about 8 min late due to train) she sends me the following message on IG: "im just waiting on you i need u to be on time i wont be able todo this late nomore the latest will be 5" First off .... hello to you too (that's rude ass hell)) Secondly, you made the appointment. You should know your own schedule. If the time doesn't work don't book the appointment. BUT ... to send me a message telling me what I need to do and how you can't do this and that... is 10000% rude & uncalled for. Very poor customer service. I arrive and she immediately tells me how she can't do this late, etc, etc... I am now annoyed. I have driven from Spring for this appointment and I don't appreciate getting rude/poor customer service. Today she had PERSONAL problems with her schedule and made it my issue with her stank attitude. Also LOST a paying and (gracious tipping) customer. I do not deal with people who are rude and I definitely don't give them my money. She proceeds to tell me her messages were not rude because she verified with her manager that they weren't....wow! The fact that you had to ask someone if you were rude should be the tell-tell sign that you are rude. So of course she doesn't realize what a funky attitude she has... she then asks me "are you going to give me attitude".... Me: GIRL, BYE! I won't give you attitude OR MONEY!!! (Get my purse and get in my car and head to a nail salon and get my nails done with someone who is pleasant!!!!) And here is the true confirmation that she is immature with 0% professionalism!!!! @alonails_ ....blocks me on IG!!! This is how business goes down. Once you get a lot of customers you start to think customer service isn't important. WRONG! There are thousands and thousands of nail salons that will do just what you do... Also checked Yelp and others complained about her specifically. I won't say don't go to Nail'd It but if you do not book with Alondra! read more

My stepdaughter found Alondra for me on instagram!!! Her work looked great online but it was even better in person! She does a great job and she was even there for me when I showed up 30 mins early to my appointment!! Thank you so much Alondra, these are the better than I ever could have imagined for my wedding!! read more

Nail'D It - Nail Salons Near Me - Houston, Texas

I absolutely love nail'd it! My nail tech Alondra is the absolute best. I have even been late as much as fifteen minutes and she's never turned me away. I loved her from day one! My daughter started going and she never liked nails but when Alondra did her nails, she's been asking to go back every since. I have recommended so many people and they love Alondra as well. She has the best ideas, and she's so creative. Every time I walk out, my nails are flawless. Thanks Alondra for being the best!!! read more

I've been a loyal customer here for a year and a half, and I'm now looking into other establishments. The main reason I continued to come here is because of the customer service, but that ship has sailed. I advise anyone who chooses to book here to NOT book with alondra, not only is her attitude mediocre but her work isn't that great for her to act the way she does. She is very disrespectful and unprofessional, I will NEVER again get serviced by her. Try anyone else in the shop before sitting in her chair, they all do good work minus the attitude. Getting your nails done should not be stressful! read more

So apparently they do great designs but I didn't even stay long enough to finish my manicure because of how terrible the customer service and cleanliness was. It's disappointing because I was really looking forward to my appointment and had been waiting to go there for some time. The entire time I felt like I was terribly inconveniencing these people for entering their establishment. I even pulled the old "I'm gna yelp about this" routine and that didn't phase them a bit lol..... I guess they just aren't in need of new clients.... I finished my manicure elsewhere and it came out great, I suppose I should thank them bc the new place I found is fantastic, friendly, and closer to my house! read more

Clean establishment; horrible, substandard customer service. Owner was very rude all of the nail techs are at different levels skills-wise. Some chick named alesia or Alicia royally messed up my nails by shaping them square, when I specifically asked for coffin shaped nails. She slapped powder on each nail without brushing and shaping substance onto the surface of my nail... She gave me major attitude once I expressed my dissatisfaction the owner backed her up. I the rescheduled an appointment to get mey nails fixed the right way with another nail tech named Maura, who is quite skillfull, however, she doesn't have reliable transportation so she was two hours late and I didn't even get my 20.00 deposit back. NEVER patronizing this place again!!!!!!!! read more

This nail salon is pretty top notch when it comes to cleanliness and friendliness. :) Their work on artistic nails is superb! Pick any of those fancy nail designs on Instagram, and they can do it. The price is decent for the type of work they do too, so you'll get your money's worth here. I'm definitely bought as a regular customer! read more

I was a bit hesitant to show up for my appt after reading the bad reviews. I quickly realized that it had to be a situation that you just can't please everyone. Nail'd it was very clean and the customer service was outstanding. Alondra provided my nail service. She is very sweet, accommodating & thorough. I'm very picky and hard to please when it comes to my nails. She "NAIL'D IT", effortlessly. My nails came out great... much better than I expected. read more

Nail'D It - Alondra is awesome!!! - Nail Salons Near Me - Houston, Texas

These ladies will do the impossible to make their customers happy. I am extremely pleased with the service they provided. I will never go anywhere else! Thanks so much Paula and your exceptional team for all of your hard work! read more

Best place I've gone to and I've been. They are so clean and so nice I had such a great experience I will definitely be going back

I have been going to Nail'd it for at least 5 yrs and I will be truthful I would still be going if my nail tech Alondra didn't start feeling herself. She first started telling me that she has a new rule, you can only get 2 refills. Now i only get one but a nail tech telling me what i can do with my money is ridiculous. Also, she is only working weekdays unless you want to pay extra. But what was the nail in the coffin is I paid in advance for my daughter after getting mine done but she had unexpected car trouble. I called Alondra 5 hours in advance and told her the issue and she said well there is a policy and I have to keep 20. She text me the policy and it was not for refills but for fullsets, so I questioned her on it and she said well it's 20 for refills. A made up rule she decided to use. I text her well does that mean I get a 20 credit and silence. I called up to Nail'd it and she said yes with an attitude. My daughter and I have been going to her rain, sleet or snow and have never cancelled but she pulls this unprofessional move. I went to her one last time to cash in on my 20 credit and later cancelled both of our future appointments. She is good but not that good. I give you loyalty I want loyalty back. I found a new nail tech in Pearland named Kevin. He shaped and designed my nails just as good if not better than Alondra. She can do good nails but that really comes a dime a dozen. Appreciate your customers that is priceless. read more