I always had bad experiences but this time i had really good experiences. Entering store greating…read morenice from cashier . She was young girl and so nice. She helped me with anything i asked for and in the end she checked me out with her smile and service. Her badge name was Emily. Second time I had hard time with photo section , they mixed my order and she was there for me helping to fix and i was running late. She made it quick and i left the store on time. I want to thank Emily for amazing service.

Staff was very disrespectful grabbing my stuff out of the basket.And slamming it into a shopping…read morecart , I had food , eggs and other breakable items inside my cart,, he didn't care at all and expected me to pay for it after he damaged my goods.So I walked out , leaving the shopping cart there

No ice cream stand, no groceries, alcohol or discount tourist t-shirts sold here…read more If that's what you're looking for go to CVS. If what you need is a fast, knowledgeable and courteous pharmacist then look no further than Encino Medical Pharmacy. I've never lived in a small town but I imagine this place would fit perfectly in Mayberry USA. Straight forward in both the footprint of the store and the experience. It's a family run place and the owner knows how to treat his customers. He even followed up with a phone call about medication for my sister. Unheard of these days. I highly recommend!!!

The most organized and caring team at encino medical pharmacy..thank you for caring for our…read morefamilies.

Can't say enough about this compound pharmacy. Lovely people, everything ready on time - I'd been…read moregoing to some compound pharmacy in Encino that I did not care for, but that's where they sent me. I had no idea there was one literally four blocks from where I live. Anyway, this place is great, everyone is friendly, they made sure I knew the dosage of the Magic Mouthwash, and everything worked great.

I love Oaks Community Pharmacy! When Rite Aid went out of business on Riverside Dr. in Sherman…read moreOaks, I thought I would try the small independent pharmacy across the street, Oaks Community, and they have provided excellent personal service. They close at 5:00 on weeknights, at 3:00 on Saturdays and are closed on Sundays. However, they make up for this by offering free home delivery, which is sooo convenient! If I need a prescription filled on the weekend (only once, so far), I have it sent to one of the chain pharmacies. I highly recommend Oaks Community Pharmacy!

I get all my medicine and prescriptions from that location because I used to work close by and they…read morehave a 24 hours drive-thru which I thought was very convenient since then I work quite further than this, but I am still using the same location and I utilize a courier service to deliver my medicine. This service only costs five dollars a month. I love it and they deliver at my work

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

Great pharmacy. Super nice staff and never a wait. Why…read morehassle with the big pharmacies.

Walgreens in general had become a joke with a terrible ai phone system that resets or hangs up on…read moreyou constantly. No one answers the phone at the store or pharmacy. Issue with mt prescription and rather than call and ask me a question they waited till arrived and made me wait 15 min in pain. The pharmacist fixed it which is the reason they get 2 stars. It is no surprise walgreens ate closing left and right

The American healthcare system is poor at best. When my regular CVS pharmacy didn't have a…read moreprescribed medication because it was on back order, they didn't offer any alternative, or guidance on where to find it (?). So, I searched pharmacies on yelp and called down the list of top rated to ask if they had it in stock. Was told over the phone that they could fill the prescription within the hour here so headed over. Area is not great, but it's around the corner from a great hospital where I got my first covid vaccines so street parking is possible. Once I checked in, they told me it was a 20 minute wait. No problem processing my insurance. Surprisingly, there's also a yelp check in offer! Not only did I leave with my prescription filled fairly quickly, but also with a tote, pen, and calendar. Unexpected freebies were a great finale to an otherwise stressful situation. Thank you, 986!

Everyone is friendly and it's quick. Parking in the back and on the street is convenient.read more

This store is amazing I always have a wonderful experience…read more Parking is always abundant They're open 24/7 Clean and organized Above all their customer service is always great I don't think the employees get much credit but ima give it where is due I made sure to get their names this time because good employees like them are becoming rare and I hope they come across this Anthony and especially Julio the shift leader went above and beyond to help me with a concern I had it was very busy but he took the time to address my concerns and of other customers Very fair and respectful again very rare for me to find in retail maybe it's just me idk but I gotta say something thanks a lot you two I wasn't expecting this level of service

This is the Walgreens I come to when I have to do photo prints or get my vaccinations shots. I have…read moreseen when this Walgreens used to be good in their customer service and also fast at the pharmacy area. Thinge have changed because they gotten way slower and has less workers working in the pharmacy. I scheduled an appointment to get my covid booster shot and for my parents to get their flu vaccination. Their mobile check in QR code didn't work because it couldn't find my reservation. Then I had to wait in line to check in with someone. The person was working the drive thru pickup line and also the in store window so it took some time. After I checked in with her and give her all the info, it took an hour before we could get our shots. The photos area is slow at times too but they brought back the button to announce on the PA that you'll need assistance there which will help speed someone over there.

We like coming here for over-the-counter stuff. The people are always helpful, friendly, and…read morepatient. It feels like we're in a mom-and-pop place, even though it's not.

There's something uneasy and depressing about a store that- for YEARS- has pushed their agenda for…read more'wellness' and 'caring'- and yet is impersonal and downright rude in terms of actual customer service. KEVIN, the "Manager", is disinterested in helping customers, this is the third interaction with him where he's been hurt and makes it clear that he'd rather you go to another store than have to deal with anything less complicated than pulling something off the shelf. Note that this issue came up with Kevin a year ago, and he's consistently uncaring if it doesn't suit his agenda or his timetable. That that's not how you handle loyal customers. They employ one "homeopathist", who apparently splits their time between stores, and was not available the three times we called. Apparently, she runs her own business and puts more of her time and energy in that then in being on site for walk-in customers. Did manage to schedule a call with the owner, we'll see if that makes any difference in how this rather entitled staff handles loyal customers. Called on a Thursday around 3:30 to see if they had anything to help me address what felt like a hard-hitting cold or flu, RIGHT before a 4 day business trip starting that evening. Got transferred inadvertently to the pharmacist - a woman who was lovely and took the time to go through over-the-counter options. She said she would put them aside for me at the register. I literally jumped in my car and headed over- and traffic being what traffic is at that time, wound up right at the correct exit at about 5:15 (they close at 5:30). Called the store, got someone named "Kevin" who said they were 'already closing up for the evening' (? it's 5:15, but okay). I plead that I'd been in the car for close to 45 minutes for what should have been a 20 minute commute, and could I please purchase the items, perhaps they could just leave them outside or with a neighbor. NOTE that I've been frequenting this business for close to 30 years, and like so many businesses, have observed what used to be genuine kindness and care for customers dwindle along with the rest of the retail culture. So Kevin again repeats he's 'already closing the register' and cannot help me. I manage to park and make it to the front door at EXACTLY 5:31. EXACTLY. The store is already gated and there is Kevin - RIGHT by the front door - and he ignores my knocking. Yes. This 'caring' business about wellness that knows I am trying to beat a horrible cold before travel chooses to IGNORE the 30-year-loyal customer because it's uncomfortable for Kevin to show some compassion or kindness. He waves for me to go away. I plead that the pharamacist left everything right there at the register, could I just please pay cash and get my items after being in traffic for close to an hour? Again, he ignores me. That will be my last trip to Capitol Drugs. Caring and wellness, this place is definitely NOT about. And Kevin: I hope you never are on the receiving end of the unkindness you showed this 30-year-loyal customer... WOULD GO TO KING'S DOWN THE ROAD with far cheaper pricing for the same Chinese and Homeopathic remedies at 1/3 the cost of the re-branded Capitol Drugs items.

Such a clean and lovely pharmacy! The pharmacist, Amir, is so caring, patient, and knowledgeable. I…read morefeel like he truly cares about my health and gives me the best recommendations and consults. He always fills my prescriptions and reminds me to pick them up in time. Great location and great pharmacy!

This pharmacy provided great service, was friendly and knowledgeable, if you're looking for a new…read morepharmacy in Encino, this is a great option. I definitely will be returning back. Thank you guys again!

Great pharmacy, knowledgeable and helpful staff, my medication was available fast - Jean Paul was…read morewonderful. I highly recommend Rubio Pharmacy.

30-year Valley resident here. I got tired of the lines at CVS and tried a few of the small…read morepharmacies up and down the boulevard, from Studio City to Tarzana. The best one I found was Rubio. On the phone or in the store, they've been consistently great. The employees are nice. The pharmacist will spend time with me if I have a question about a med. If I don't, I can get in and out fast. Drug co-pays are determined by my insurance plan, so it doesn't matter where I go in terms of price. I just get better service at Rubio than a CVS or a Walgreens.