I ordered the lunch special. 1/2 sandwich, soup and salad. Salad was soggy, as the dressing had been on it for a while. Dressing wasn't special. I would not at all recommend their Caesar salad. I had French onion soup which tasted like bullion and was luke warm, with very few onions. Sandwich was a slice of Turkey and a slice of Swiss cheese on a homemade roll, but no lettuce and very dry, with only a tad of mustard on it. Btw, no one asked our preference of condiment. I was, however, asked if I wanted croutons and cheese for our two soups, to which I replied "yes, please," unaware that our little dixie cups of croutons and cheese would cost $1 extra per dixie cup. Although, in hind sight, I'm glad I wasn't told about the extra charge because I may have declined them, and the dixie cup additions were the best part of the meal. The sandwich roll was so hard it left the roof of my mouth in shreds - literally, and I only ate half a sandwich. The man ringing me up (perhaps the owner?) charged me an extra dollar (he charged me for 3 dixie cups instead of two) and was very rude, so I asked for a refund of my dollar. He wasn't even nice or sorry about it. He kind of fought me on the subject, but oh well. This will be a once and done experience. I don't recommend this restaurant based on my experience. read more

Meh, this place is okay. I don't think I'll be returning. If you've never been before, you take a tray and go down an aisle with it, pick a few side items, and then order your main dish - which they bring out to you. I got the tomato soup and prosciutto n' brie sandwich on a baguette. I wasn't expecting the sandwich to literally just be brie n' prosciutto... it was extremely bland, and I stopped eating it after 2 bites. The tomato soup was actually pretty good, but a very small portion. For those two things, I ended up paying about 17 bucks... which is a little too high in my opinion. They have a nice little bakery, and although I didn't order any pastries, my friend's did and they were pretty good! Overall: Prices: 2/5 Food: 2/5 Atmosphere: 3/5 Bakery: 3/5 Customer service: 3/5 read more

I've always gone to the Dublin location which is a million times better but today I went to the Lane Ave location since it's close to my work. I've always loved the food at La Chatelaine but the Lane Ave location is awful. First the staff is rude. I asked for my sandwich to be warm and the staff member rolled his eyes. Ive never once had to ask for a warm sandwich at the dublin location. They ask you if you would like a warm or cold sandwich. I then asked if he would also be getting my cup of soup I had asked for and he said no so the cashier had to come and help me after waiting for two minutes. When my sandwich arrived the bread was lukewarm and my turkey was still very cold. I've never had this issue at the dublin location and I've been there hundreds of times. Spare yourself the hassle and go to the dublin location. Friendly staff, warm food, and all around better. read more

A favorite weekend spot. Excellent soup, great pastries, friendly staff. I like to take a book and enjoy the rare opportunity for a solitary meal. Try the patio. read more

Worst eggs Benedict I've ever had. Egg came out barely cooked. I love a properly poached egg, but not one with still liquid white. To the servers credit he brought it back but the second wasn't much better. The bread was tasty but the hollandaise sauce was separating and must have been just sitting on a broiler since last night. The whole set up just seemed very lazy to me, which is a shame because the wife and I enjoy a good French restaurant. Crazy thing was her croque monsieur looked worse than mine. Premade on a hot plate Won't be returning read more

If you are from Texas, this place is literally a La Madeline in the Upper Arlington area of Columbus. I miss the food in Texas and love coming here when I can, even though we live in Cincinnati. You go through a line and order. Famous options are the Caesar salad and tomato bisque. The desserts in the display case are worth trying. Great coffee. Not the cheapest option for Cafe style but great food and worth a try. More casual and best for breakfast or lunch or dessert and coffee. read more

Even the worst Parisians I've met were not as haughty as the order taker in the Dublin, OH restaurant I encountered this morning. Admitting I was unfamiliar with their odd cafeteria type ordering, I was engaged as if I was a Martian. I ordered an omelette without meat or cheese with the "chef" standing in the doorway to the kitchen. Yes, he made certain Swiss cheese was in my omelette anyway & the veggies were nearly non-existent. While the food was very forgettable, the cashier was pleasant. I would have complained about the omelette, but I suspected other undesirable substances may have been in the replacement. The interior is lovely looking in a shiny wooden way, but I will never visit this chilly restaurant again. read more

I am most impressed with the politeness and courtesy of the staff. While one may buy breakfast anywhere, one cannot find kindness, respectful, attentive service with wonderful tasting food fit for a king. The atmosphere is calm, and relaxing. This is place everyone must visit, at least once. read more

La Chatelaine - I am most impressed with the politeness and courtesy of the staff. This is place everyone must visit, at least once. - Bakeries Near Me - Columbus, Ohio

Reeeeeally bad. The only redeemable thing about this place was that the server and the hostess were attentive and friendly. Otherwise, everything during this lunch was sub par - from the coffee to the entrees to the dessert. Nothing tasted fresh. The salmon salad tasted so fishy that my mother returned it. She was given a fish sandwich instead (that still smelled overly fishy) with tartar sauce that had been sitting out for too long. Her friend's salad nicoise looked almost artificial and not at all fresh (it was handed to her from the case, wrapped in plastic). The cappuccino had no foam. The fruit tart crust was not homemade (tasted like it came from a supermarket). I rarely give one star but whoever is running the kitchen here needs a wake-up call. read more

I adore le chatelaine. And wake up, columbus! Le chatelaine is one of a kind. Can I get an AMEN to that tomato basil soup?! Their crouton-cheese cup to crumble/sprinkle atop the soup (homemade, naturally) is a must. OR the cream of mushroom, which is neither heavy nor overdone. A delicate little cup with just a spot of cream. I'll be honest, I dream of their soups like I'm entranced in a wonderful fantasy. But I'm not done! The Ceasar salad is the gold standard in all of columbus. Always fresh, always sprightly with flavor. Crunchy, the perfect amount of dressing. You can't go wrong with any of their side dishes as you progress along the assembly style, either. Quiches, orange juice, fruit... Don't be put for by the cafeteria style dining, though. I'd argue their food is more creative and satisfying than most places in columbus. The lunch specials are usually pretty reasonable priced, considering the abundance high quality, dicious food. ($7-$10). For breakfast, I always make it a point to indulge in one of their delicious puff pastries (blows kisses to the sky). I'm happier than a kindergartener in Disneyland when I get whiff that a breakfast at le chatelaine is on the horizon. Their breakfast omelets are not your grandmas omelet but your grandma should probably ask for the recipe. Just so well done and uniquely prepared. Enough food to tide you over without feeling like a complete fat fart. Eat like the Parisians do! BTW parents/grandparents looooovvveeee this place. And why wouldn't they? Casual quaint dining, cute wooden interior design, genuinely friendly employees. So if I haven't convinced you yet, just take your elders here and thank me for being right later on. A WARNING: it is easy to claim the food is pricey. It isn't, it's quite appropriate, but be weary of what you're putting on your plate, otherwise you'll walk out on a $14 lunch plate. Delicious! But a bit pricier than most are comfortable with. read more

Was not impressed with the service--went here for our anniversary and were hoping for a special experience. We were ignored for 10 minutes after we first sat down. The people behind us were too. We only got service after they spoke up to one of the hostesses. It was not busy. Open tables everywhere. When we were finally acknowledged the server didn't apologize. Instead, he just rushed through the service. He didn't ask us if we had been there before, were celebrating anything, if we had questions--nothing. WE initiated that and WE were the ones being nice to him. It should've been the other way around. The food was ok--but we probably would've enjoyed it more if we knew more about what we were eating. We asked our waiter about what the meat pate was on the charcuterie plate app--and he just said "meat pate." Hmm,ok,more details please? This was our first time and we were really looking forward to a memorable experience and it fell short on multiple points. We could've saved our money and had a better time at Olive Garden. read more

Okay, so the workers are friendly, the place is cute, and prices are reasonable. So why two stars? I stopped in for the first time ever to pick up a Caesar salad to go for lunch. I love Caesar salad...probably my favorite food of all time, and I'm always searching for the perfect one. Well, you know when you throw up and you have a terrible after taste in your mouth? That's exactly how this salad tasted. Totally serious. I was so disappointed :( Their baked goods look really good, so I will probably be back to try those one day and hopefully add a star or two to their rating. Also, just an FYI - you order cafeteria style, pay, and then go sit down at your table. I ordered carry out, but sometimes it can be confusing for people when walking into a new restaurant and don't know if they should wait around for someone to seat them. It's pretty obvious that's how you do it here, but just a tip! read more

This place if fab. We came in after 10:30 when you can get lunch and breakfast dishes. I got quiche Lorraine...it was tasty and the crust was fall apart yummy. I got a small salad and hot apple cider with whip cream on top....so delicious. Hubs got eggs Benedict with ham...he said it was the best one he has eaten. He got onion soup which was good and with the added cheese and bread well made and hot chocolate which they serve in a soup bowl. The hot chocolate is bitter so add sugar if you don't like it that way. We got peasant bread and chocolate crossiants to go. The staff was great very polite and I liked being able to answer in French. Helpful hints...if you are just getting pastry and drinks you can do that at the first counter. If you are getting food then it is cafeteria style so get a tray. Overall pleasant experience and nice way to spend the morning. read more

I'm working my way to each of the bakeries. I'm in love with the decor, the food, the music. I may not be able to travel to France to sample the fare, but feel transported when I sit here by the fire on his beautiful spring day here in Ohio. There are nooks and crannies here and there to sit and allow your thoughts to idle by. The Voo la vent is absolutely divine. It's a puff pastry that is filled with a creamed chicken and mushrooms, served with bread. At $10. for the lunch portion, SO worth it! I'll have to take home a Palmier for dessert later read more

La Chatelaine - Voo la vent, fruit cup, French press tea by the fireplace on a chilly spring day! - Bakeries Near Me - Columbus, Ohio

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I've now been to various locations here a half a dozen times, and I have to say that I'm increasingly disappointed. At breakfast and lunch (can't speak to dinner) their foods are served cafeteria style. They don't have a long shelf life, but they stay up anyway. The croque monsieur I've had several times now is getting cold and soggy. It would seem with only minor adjustments they could improve their quality. So far they seem disinclined to do so. I can second a couple of previously made observations. My favorite espresso based beverage is a macchiato. A real one. If you think a macchiato has a liter of milk and carmel in it, then just go to McCafe. I too had to explain, very slowly what I wanted. Really? I've also gotten bewildered looks asking for pain au chocolat. Again, really? You have it, it's that damned thing right there! read more

La Chatelaine wasn't bad, but it wasn't all that good either. We were told to seat ourselves and had a seat on the patio, but it took about 15 minutes for a waiter to come to our table, even though two different waiters serviced the tables on either side of us. It was especially frustrating because we were waiting for a high chair. We ordered our meals and then we sat there for quite a long time. Our food took a long time even though the restaurant was not especially crowded. When it came, it was okay, but not great. I ordered the steak frites. It wasn't bad, and the steak was flavorful, but it was dry. Almost every order of steak frites I have had came with skinny, crunchy fries, but I was disappointed to receive the generic Sysco fries you find in bars and restaurants all over town. My wife's beef Bourguignon was better, with tender meat and a flavorful sauce. It was all fairly expensive, beyond the value of what I thought was kind of a mediocre meal. This is a good place to go as a coffee shop or to have a pastry, and it has a nice patio, but if you're looking for a quality French meal, I'd look elsewhere. read more

After an hour of wandering around Half Price Books down the street, I was looking for somewhere to enjoy a cup of coffee while digging into my newly purchased treasures. In an attempt to find a coffee shop I got lost, somehow and ended up in the parking lot of La Chatelaine trying to redirect my satnav. But then I just decided to wander in and see what was in store- it was the anniversary of D-Day so there were soldiers outside and everyone seemed pretty festive, what was there to lose? I kept it simple- French cappuccino and a croissant with jam and butter. Both were on point for a mid-afternoon treat. Next time I'll be more adventurous with the ordering. I was a little confused by the layout at first- there's a counter and bakery case right when you walk in and then over to the right is the food line with prepared soups and whatnot. Clearly, you can order whatever, where ever and pay at one of the two registers. Very friendly service. Had plenty of seating with mostly tables for 2 or 4 and a few for larger parties, though overall not a huge place. The atmosphere is wonderful, an interesting combination of rooms. The music is also distinctly French- seems to be tuned into a French radio station. Pretty sure they played "The Lion Sleeps Tonight" at one point. It was mostly quiet on this Saturday afternoon, but people also seemed to linger after their plates were eaten clean- and I can see why. The ambiance is like nothing else in Cbus- and isn't escaping always a treat? read more

The food here is excellent however my review is a warning to others about their gift cards. For years, around Christmas time they have offered a free breakfast deal if you buy $100. worth of their gift cards. I buy them every year for myself and all of my family as Christmas gifts. Their cards LOOKS the same, year after year, however the new readers they have now will NOT show the balance on their old cards. Since the cards look the same I probably have used newer cards before the older ones. Today since they could "read" no balance I was told it had "no value" and then further said that they could not "determine" the value. I NEVER keep any cards with no balance (I just throw them out, in fact retailers usually ask if they can discard them for you) and it is very possible that this card had a $100. balance. I have checked numerous sites to get the balance but can not find it....so I may be out as much as $100., and probably still have some other older cards as well. I think IF they knew this situation would occur they should have warned customers ahead of time! When I used the balance inquiry site noted on the back of their card, it does not give any balance at all (even zero or $1.) and instead says "invalid card number". I have entered the correct card number 5 times on this site as well as others I have found on-line. VERY DISAPPOINTED in La Chateleine for ripping me off!! read more

I can not think of a better place to spend a beautiful summer brunch than La Chatelaine's patio. Tables with large umbrellas, soft french music and traditional french patisseries makes it almost feels like you are dinning at a french cafe. I enjoy this establishment more for brunch than dinner. During brunch you order cafeteria style with options like quiche, fruit, pastries, eggs, and breakfast platters made to order. I like this option because you can mix and match foods. Then you find a seat inside or my personal choice the patio. Only glitch, sometimes the tables are not cleaned off in a timely manor and finding a seat outside can be a struggle. I would be more than happy to clear my own table if that became and option. Overall this is a great option for brunch on a beautiful Saturday or Sunday morning! read more

I don't know why I have never had the desire to come here, but my aunt is a fan and we came for breakfast Sunday morning. A late breakfast, since it was 10:00. They weren't busy, so there was no waiting for food or a table. I had been craving a cafe au lait in a bowl since I had it at a French cafe in NYC in Sept. I got it and it was delicious. The almond croissant was a perfect pairing. My aunt got a veggie omelet with bread, and hot tea. It was very enjoyable and I want to come back. read more

I'm staying next to La Chatelaine at the Homewood Suites. My friend and I were very excited to try their French press coffee, so we took the short walk over. I was greeted at the door by a woman wearing a Duffy French garb "bonjour". I asked if they had French press coffee and was told, "yes, we have coffee and tea". When we purchased two cups, we were handed two styrofoam cups and told "the coffee pot is over at the end of the table". When we inquired again about the "pressed coffee" the hostess mentioned "French do not press their coffee, but our beans are French pressed"?? Well ma'am, you clearly know nothing about French pressed coffee, or the process of making it. Stop flaunting your fake accent, and go to a Vietnamese Pho shop and ask for some French press coffee, I'm sure they'd be happy to give you some lessons. BTW, the tarts an pastries in the counter looked great, and if it wasn't for the hostess's rude behavior I would've went back. Au Revoir read more

It's not often that I get to go to a French restaurant, and surprisingly I loved it. They just call it fries here BTW, the french part of it is implied. The Food is really carbie. Went there for a birthday and since it was a night of celebration! I had decided to indulge. I ordered their version of Mac and Cheese (Macaroni aux Trois Fromages ) with shrimp, and the GF got Beef cross ribs Bourguignon, which totally melted in my mouth. She won that food face-off for sure! HOWEVER! She also ordered Escargots de Bourgogne, lol not my style, but she loved them. The server was really nice, she was helpful and patient with my group. And she spoke to us like we were humans haha, I can't tell you how much I hate when servers are stiff and strictly business. So it was refreshing that she was so kind. Overall I really liked this place and would totally be willing to stop there again. Fantastic Breakfast as well. read more

I was so happy to be reintroduced to this restaurant a year ago. Our high school French class did a filed trip here once and I feel in love. Finding it again as an adult and actually sampling the European cuisine...it was like falling in love all over again. I'll break out in a rash any day for their spaghetti sauce, yummy...when sanity is ruling I wisely avoid the sauce the onion soup is wonderful as well as the baguettes, which are made fresh daily or a fruit tart...I love pastries. http://lachatelainebakery.com/ read more

This was the worse did I've ever had. I didn't realize you have to get a tray and move it down, cafeteria style and either order your food or pick something from behind the glass. My husband ordered a spinach omelet that looked exactly like my scrambled eggs. The food was so bland! I sent my bacon back to get a crisp. I'm glad they put it into a microwave to finish cooking it. Not! And, is it a French thing to out canned tomatoes in roasted potatoes? The potatoes were soggy with huge pieces of tomatoes. Grossest thing I've ever eaten. The roast was so hard i hurt my mouth. It was worse than eating a crouton. I ate two bites of a breakfast special. One table near us waited 20 mins for cold soup and omelette. They got their money back and left when they were told the order got lost. A woman behind us ordered a poached egg and sent the first one back because it was cold. The second one was cold to. She left it uneaten. Maybe they should've microwaved it. Ha! We will never go back. Horrible!!! read more

The location is great but the service isn't very cheerful or helpful, instead they made you feel rushed. I had higher expectations for the food and was sadly disappointed with the trip read more

Came here last week while visiting clients at OSU. The place is really cute and the staff was friendly. My only complaint was there was no non-dairy option- no soy or almond milk in 2017 just seems odd to me! The drink I had was great despite having dairy and the presentation was super cute too. read more

La Chatelaine - Iced latte! More like dessert, yum! - Bakeries Near Me - Columbus, Ohio

I've been to La Chatelaine a few times and some things about the restaurant are amazing while others are lacking. The pastries are excellent. Rumor has it the owners import ingredients directly from France, and you can tell while eating that they are of top quality. The same can be said for much of the food. The things I have eaten have been delicious and satisfying, and the atmosphere makes you feel juuust snoody enough to be effective for a French restaurant, while still being welcoming and not overly intimidating. My qualms, however, come with the service. Our waitress on the last visit was aloof and ditsy in the most American way. If I'm going to be snubbed in a French restaurant, I expect it to be by a Frenchman! We had a table of 8 and our guess is that she knew it was automatic gratuity, therefore she need not answer our questions, refill our drinks, or serve us in a timely matter. We were there on a Tuesday evening and the restaurant was at average capacity, but it took more than an hour to receive our main dishes. On a previous visit, our service was slow and the waiter really didn't seem interested in our existence. Furthermore, I called to make a reservation a few days prior just to be safe. At the time, I obviously told them they we were a group of 8 but they didn't tell us about their one-check policy. I'm not actual positive if this is a La Chatelaine policy or our lazy waitresses', but as we were told upon arrival, I didn't have time to tell my friends to bring cash. As a result, I was stuck putting the hefty bill on my credit card. She wouldn't even split the bill in half so we could better organize. Oh, and lastly, when most people think of French food and culture, they think first of bread, pastries and wine. So my last complaint is that the staff should be much more knowledgeable about their wine selections and be able to give recommendations on pairings and preferences beyond the "it's a personal preference thing" response. The wine list looked nice but without explanations or suggestions, it's just intimidating and expensive. You can pick a random bottle at the store, you come to a restaurant, especially a French restaurant, with higher expectations. read more

Why do I visit LA Chatelaine on Lane Ave? Is it for "fast food"? No, this is not a burger place. Is it because it is cheap? NO, they use quality ingredients, and I expect the prices to reflect that fact. Is it because it is uber hip and modern? No, it feels warm and welcoming, like home. The thing I enjoy most is that the girls actually seem to care. I have seen them make cranky men smile. They take the time to chat with that older lady that may be alone. They acknowledge the child who wants to carry his own bag. I have been there in busy periods, and they hustle but still smile. They still take time to package the treats with care. My favorite items are the soups and the fresh breads. I highly recommend La Chatelaine on Lane Ave. Times are tough right now for restaurants and small businesses. Support those who treat you like family and who have been good members for the community for 30 years! read more

Food is 5 stars, have to drop it down one due to service. I know that they were a little busy when we were there, but our server did not seem to care or acknowledge that we were waiting way too long for soup and salad. Also love the ambience here. It is such a nice cozy place for a relaxing meal. read more

I think of La Chatelaine like a quaint Panera place. I really don't associate it with being French. Because of that, I think it makes me like it better! I have fallen in love with their Peasant Loaf from their bakery. The bread is baked fresh daily and is dense, crusty, and has a mild sourdough flavor. Really excellent and well worth the $4.50. I have also tried their french onion soup, which I liked, but it had way way too much herb de Provence (or however you spell it) and was a tad oily. The baguette is came with was pretty blah. I'd definitely opt for the croissant, but at the time I was making a feeble attempt at saving some calories. I also tried their coffee today, which is self serve. The Have Colombian, French, Decaf French, and a Flavor of the week. I opted for the French, which was strong, but had unremarkable flavor. What I though was cool is they have heavy cream (not half and half) for the coffee which made it really creamy and rich! Not something for every day, but a now and then treat. The service is really friendly! This is not a go-to place for meal for me, but I really would recommend this bread to anyone. read more

La Chatelaine makes one of the best mugs of hot chocolate I have ever placed between my lips. At less than three dollars, it's divine. I love the feel of this place, and I appreciate that they make attempts at cassoulet and other traditional French foods. The escargot was wonderful at La Chatelaine, and I really enjoyed my father's meat dish, but I think the fougasse that I ordered for myself was a poor choice. We went to the one on Lane, and the staff were quite friendly, interactive, and generous. We ended up with a few croissants to take home (If you want the full story on that one, you'll have to write me) that made the perfect breakfast even two days later. Warm, buttery goodness. read more

Wow! These pastries are amazing! I stopped in today because it was the closest place that had coffee, but the pastries looked so amazing I had to grab some. The croissant was TO DIE for. The coffee was mediocre at best, but this isn't a coffee shop. I can't wait to come back and try more! read more

La Chatelaine - Heaven - Bakeries Near Me - Columbus, Ohio

Someone should tell workers there that wearing masks under their noses is not going to protect their customers from the spread of coronavirus. read more

La Chatelaine makes the simplest things extraordinary, and does the fancier stuff really well too! Though I'm sure their dinner is excellent, I am a coffee and pastry hound, so I like to come for breakfast/brunch. Then they're sure to be stocked with the full selection of sweets, and I won't feel as anxious about consuming my weight in coffee. The coffee is a contender for my favorite ever - strong and available in two delicious roasts, French or Colombian, which you can mix and serve yourself as you please. I certainly get the value out of my bottomless cup . . . Here's another favorite. The apricot croissants are out of the world. First your teeth pierce the tender skin of one tart apricot, which has been cut in half and shinily perched atop its croissant tuffet like a sunny-side-up egg. Then you taste the tart fruit contrasting with sweet custard, which binds the juicy flavor with the golden ratio of flakey, buttery crust - it's a heavenly combination. In my younger days, before I was introduced to the joys of apricot croissants, my favorite pastry was the humble blueberry muffin, which remains an excellent choice. This is undoubtedly the best blueberry muffin I've ever had - nothing else comes even close. Even the freakin bread with jam is deeeeelicious. It pairs amazingly with their excellent tomato basil soup, which you must get with their homemade croutons and thick grated cheese. The omelets are also just as they should be. My one beef with La Chetelaine concerns their breakfast special. When I was quite young it was the only thing I would get - fluffy scrambled eggs, crispy bacon, and amazing homemade herbed potatoes. Upon a more recent return, I was horrified to receive some sort of fried potatoes, with no seasoning, which may possibly even have been frozen. This was crushing and I have not ordered the breakfast special since. I would love to hear of the return of the house-seasoned potatoes . . . however I cannot bear to take away a star since they so excel at everything else. read more

Feels like France! Great food, rude workers. Feels very authentic, love the touch with the rude service. Food 10/10 Service 3/10 Need servers coming around and refilling water, taking plates. Had to wipe our own table clean to have a place to sit. If you want an authentic French experience, come here! read more

La Chatelaine used to be a great restaurant that offered table service, hot quality food, and amazing service. Our last visit offered none of those things. The cafeteria style ordering process is horrible. Our French onion soup was not hot at all, the cheese didn't even melt. The food was underseasoned. The table not cleaned. Not sure what drove the changes but they're not appealing. If you cheapen the dining experience, the prices should reflect that change. We will not go back. read more

I was in your store not long ago on Lane Avenue. When I walked into the store there was a tall older gray-haired man speaking to a lady who had already received her order. No one even acknowledged me when I walked into the store. There were 3 other ladies serving lunch. He spoke to her for at least 10 minutes and never said a word to me. After they were finished speaking, he turned around and walked away. I just stood there in disbelief, put my hands up in the air, and walked right out the door. I had sent a review at one time and I don't know if it was even responded to. If this is an employee, they definitely should have someone speaking to them about this. If he is the owner, well then shame on him. Very disappointing. Not only that, I was in a hurry that day and was running late. So it was a wasted stop. read more

Been frequenting La Chatelaine since it opened, went to high school with the daughter of the owners and am always greeted with a smile when I come in. Hands-down the best fruit tarts this side of Paris. Wonderful, rich coffees, quiche that I'll give up my first-born for. My little brother has a weakness for the Brioche with fresh jam. One of the hidden gems in Columbus, for sure. On the way out, be sure to bring home a baguette! read more

Atmosphere: Awesome. The cafe is a small quaint French looking cafe. Picking up the food was not like your usual Starbucks as you're essentially in a sort of cafeteria-type line. Overall. Great atmosphere. Price: A little bit on the expensive side but decent given the high quality of the food. Food/Products: Food was great at full of flavor. Def recommend. Customer Service: Could use some work as our server was pretty impatient with us and impersonal. Misc: Free wifi. Clean. read more

I've been going to La Chatelaine for over 10 years. Granted the cafeteria style may be difficult to understand but once you use it, you appreciate how you can quickly order or take the time you need to decide without holding up the line. As far as food, I love the Croque Monsieur, Chocolate Chaud and always pick up at least one baguette. Their coffee is also strong and dark perfect with one of their numerous desserts, I'm a fan of the fruit tart or chocolate mousse. They are on the pricey side for a lunch style set up, but I truly appreciate the quality and dedication to French bistro style foods. This place is perfect for a cute lunch with a friend where they'll let you stay for hours to converse and refill on their coffee. Overall, every time I go home to visit Columbus, this place is a must stop. read more