Big Lobsters, Great Service... But the Flavor Never Arrived
If you're looking for an honest review, this one is a mix of highs and lows. Unfortunately, I won't be returning unless some things change. For now, I'll stick with my usual lobster spot where I know exactly what to expect.
I'm an experienced lobster eater at least 2-3x's a month. I especially am familiar with Puerto Nuevo style being a San Diegan.
We visited on a Friday around noon with a large group, and the restaurant was otherwise quiet. The staff was exceptional from start to finish. Everyone was attentive, friendly, and quick to serve. Service was easily one of the strongest parts of the experience.
We started with the fish taco appetizer. It was underwhelming, and I didn't even finish it. The chips and salsa, however, were absolutely delicious. My margarita leaned heavily on the "marga" and forgot about the "rita." It wasn't well balanced. This is why I am pro shots. Never disappointed.
The entertainment was good. The mariachi played at just the right volume so you could still enjoy a conversation, and later a jazz musician performed who was incredibly talented.
The fresh tortillas deserve their own applause. They were soft, flavorful, and far better than your average restaurant tortilla.
Now for the lobster. Visually? Wow. These were some of the biggest lobsters I've ever seen. Since we were a large party, plate after plate came out with huge, impressive lobsters.
But looks can only take you so far.
The lobster itself was surprisingly bland. The meat was tough, dry, and lacked any flavor lobster lovers expect. Even the drawn butter tasted more like unseasoned melted margarine than butter. Thankfully, I carry Trader Joe's Chili Lime Seasoning in my bag because it was the only thing that made the lobster enjoyable. Without it, I honestly don't think I would have eaten much of it. I did leave half.
The refried beans were actually delicious, although I personally don't eat lard, so knowing they contained it kept me from fully enjoying them. And the lobster can likely be cooked in lard what the succulent seasonings can mask it. Not this time.
The dining room also needs some attention. The white chairs with decorative ribbons would be beautiful if they were clean. Every chair at our table was soiled and gave me the shibbee geebees. I covered mine with a sarong I happened to have with me.
The restroom was the biggest disappointment. I understand the local plumbing system requires toilet paper to be disposed of in trash bins, but those trash bins need to be emptied frequently. The odor was overwhelming. I literally had to hold my tummy to avoid vomiting.
Overall, I truly wanted to love this experience because there were several things the restaurant got right: outstanding service, great live music, excellent fresh tortillas, and delicious chips and salsa. Right now, the service is carrying the meal, and that's simply not enough for me to make a return trip.
"When you're known for lobster, the lobster has to be the star." read more