Recently my local LA Fitness closed, so this location has become the nearest option for a lot of people. Because of that, it is definitely busier now, but overall the club has improved significantly after the reported $1 million renovation. There are a lot of positives here. The new equipment and machines are a major upgrade, the aesthetics are much better, and converting the old basketball court into an additional weight room was honestly a smart decision considering how crowded gyms get now. They also added Pilates classes and other premium features, which gives the club a more modern feel overall. The biggest issue is still the pool situation. While the pool itself is clean and maintained well, it is effectively unavailable from 4-7 PM every weekday because it is heavily used by a private children's swim club. For people who actually pay to use the gym and swim laps after work, that is frustrating. At minimum, they should reserve two lanes for the swim club and keep one dedicated lap lane open for adult members during those hours. A lap lane should be for lap swimming, not casual playing or groups standing around. The other issue is the plumbing and shower system. It is hard to understand how a club can spend that much money on renovations while still having such poor water pressure management in the locker room. Every time someone flushes a toilet, the shower pressure drops across all the showers at once. In a newly renovated club, that really should not be happening. Overall, though, it is still a solid gym with good equipment, a cleaner modern layout, and plenty of training options. If they fix the pool access situation and address the locker room plumbing issues, it would be an excellent location. read more

The new weight room at 5500 Greenville location is soooo awesome I love it! All new Rogue everything. My only critique is to get some women's oly bars read more

LA Fitness - New weight room - Gyms Near Me - Dallas, Texas

Came in from out of town and Kelly immediately made me feel welcomed; very clean place as well.

I've been an LA Fitness member for decades, and have seen a lot of ups and downs. I have experienced the lowest of the lows this week, and need to make some noise in an attempt to remedy a situation that could be life threatening to members. The AC system has basically been out for three days (the racquetball courts are cool, but nothing else is), and it is hot in the workout area at lunch time. By the end of the day, it is dangerously hot, magnified by exercise, which people come here to do. It is mid August in Dallas, and we get up to about 100 every day this time of year, with lows around 80. Accordingly, the club gets hotter ever day that the issue goes unfixed. There have been clues that the system was failing- the AC in the locker rooms has not worked for months. This is the first of my reviews and phone calls directed at many places to try to get this situation remedied, and I will not stop every day until the issue is fixed, which could take weeks or months based on past experiences. Updates to follow soon. read more

Got a guest pass to workout with my friend as he's a member there. We started our workout on the elliptical, and moved through a few machines. All of the sudden was pulled aside and accused of "training" him, was told how I wasn't supposed to be doing that and it takes away from the money the gym is supposed to make. I wanted to laugh as I genuinely couldn't believe what I was hearing. This personal trainer who confronted me. Had been staring us down the entire workout to call us out and when I walked away he wouldn't leave. Weirdest way I've ever been treated in a place. Mind you, I have no certification or anything to train anybody nor was I charging my friend. This personal trainer at LA Fitness assumed that's what I was doing and just stared at us till we left. 0/5 stars. Don't give them business. Fire that weird older trainer. read more

If I could give negative stars, I would. My son, lived in Dallas Texas for about 6 months. He joined the gym there. He moved in July 2024 and on his last visit to the gym, he told them he was cancelling due to moving back to Nevada.  For some reason, his membership was not cancelled. I called several months later and I spoke to a lady who put his account on a "freeze". We did that because my son was on the fence about moving back to Dallas. In September, my son decided he was moving to Southern California and called to fully cancel. He was told he had to come into the Dallas LA Fitness to cancel. I called today and was told the same thing. We are not going to fly to Dallas from Santa Barbara to cancel a gym membership. Today, I was hung up on by John at 4:55pm (12/30) when I asked to speak to a supervisor and now have called back 5 times with no answer. This is absurd. Their business model is to make it difficult to impossible to cancel. This is the worst customer service. read more

I have never had a bad experience at LA Fitness until I relocated to this specific location. I was working out and taking my breaks in between my sets until this gym member aggressively started harassing me and rushing me off the machine. I then attempted to report it with the front desk employee and instead of addressing the issue or assisting me he told me his life story and then made a pass at me by attempting to take me out for food. The situation was handled unprofessionally and I'll be canceling my membership. The gym should be a safe and healthy environment for people to better themselves. read more

Shoutout to Joel in Sales for fixing an issue with my 3-day free pass so quickly! He turned a frustrating situation into a good one and made sure I could still use the gym under the pass policy. Super helpful and really appreciated! Now I can relax during my Dallas trip knowing I've got a solid gym to work out in. They've got all the equipment you'd want, courts, clean facilities, and even free water dispensers and vending machines (a lifesaver if you're forgetful like me). Definitely recommend checking it out with their free pass--don't knock it till you try it! - Jackie read more

The 1 star is based on an EMPLOYEE review. Last night I saw Joshua, an employee literally start an argument with a member, who was doing nothing wrong and wasn't being rude. He ordered the member to leave the sauna and skip taking a shower because there wasn't time before closing! There was actually 15 minutes before closing, and the member said he needed to shower, in a perfectly reasonable way. Joshua then threatened to call the police if he didn't follow his instructions! As the member was dressing in the locker room, J again entered the area, telling him to leave! He continued his arrogant and aggressive language and manner. I WAS ASTONISHED at his level of rudeness and disrespect. Really felt bad for the member, who acted reasonably and didn't escalate the situation, as many guys would. LAF can do better. New renovations in the club are welcome. Good job. I noticed the pool water inlets are blowing air though. Filter needs to be checked. read more

The just renovated the whole place. It's Like new. The carpet and many of the machines had been in need of repair. They did a great job with the renovation. It's much more open and airy. read more

TERRIBLE customer service, literally go to any other gym. The only reason that I go here is for the pool... Save some money and go to planet fitness or pay a little extra and go to Recess fitness where they actually care about their members. read more

All their exercise classes are ALWAYS canceled. I think it has something to do with the room they have them in, not really sure. It's been like this for at least two months. What gives? read more

I absolutely love the staff at the LA Fitness on Greeneville, Dallas. Everyone was really accommodating and helpful. The facility is extremely clean. Nice clientele. Great location. I highly recommend. read more

Joel holding it down. Best service around. Facilities are great and open for groups. Clean

Worse gym I been part of. I been member here for ten years and had to part ways because of their bullshit. Low pay company so in professional and not knowledgeable employees they go in back of building and smoke and also hide away and drink alcohol in nearby bar. Tug like and rude employees like operational manager by the name of Josh promised me to give me month pass to stay and not cancel my membership by their sales rep mher general manager and trainer manager don't know fuck about training and I'm taking legal action against Josh and the club for causing me distress and anxiety by being intimating and rude as hell. I'm so pissed right can't wait to my lawyer. The only reason I stayed because of their sauna otherwise I have full equipped gym for free at my apartment . The only thing these people care about is signing new members they don't greet u they like robots all remembers are on their phones never seen that in any other gym but last straw was Josh he doesn't belong there he acts like this is a night club and he is a bouncer pretty stupid no clue how to do his job act and talks like a tug if u don't believe try it for urself but his real problem is self esteem needs attention . This club sucks in every way read more

Great service with the guest program! Joel was great helping me understand what they offer and see the benefits.

Had an amazing experience at this LA Fitness with Charles in personal training. He took the time to go through all my goals and guided me through what the best suited programs are. He really takes his time and wants the best for clients. 10/10 recommend. read more

Con: it took a global pandemic for this gym to get it together. Pro: LA Fitness has never been in better condition. I've been coming to this location on Greenville for YEARS and the equipment has never been so plentiful/ updated and the floors have never been so clean. The team here is taking every CDC precaution and then some. Floors have been replaced. Signage is visible and repaired. The bathrooms smell like lemon and bleach and the greeters actually greet you. If you're dodging crowds mid-morning is your best bet. read more

The place is great until you want to leave... I canceled my membership and my card and somehow they are still charging me even after I blocked the payments from my bank. Scammers and just messed up. read more

Really great gym. It is always super clean. I haven't seen a single broken machine. The staff is beyond nice and just overall great energy. Very uplifting environment. If you have a chance to speak to Devante please do, he is one of my favorite parts about this location. He goes above and beyond, never fails to make you feel welcomed. read more

Moved here from Arkansas and absolutely used to love la fitness. After going to this one for months I realized how poorly this one was managed. Half the machines are broken or on its last limb until it does. Never can find safety clips Super dirty and I don't know why since the janitors are in there cleaning during hours. Will start sweeping right by while you are lifting. Trash cans overflowing Half the water fountains don't work. One star is fairly good considering their conditions read more

I have gave this gym so many tries. Equipment is always broken, they mess up billing, and now they don't even have guest passes for people to try the gym. I'm guessing because it such garbage. read more

They are shady with their cancellations. I asked to cancel at the front desk and was referred to the membership person to the right where the other desks are. The person wrote had me write my name and number and never canceled. I went back today a month later and the person at the desk canceled my account within seconds. So I got screwed out of a month or two. read more

This place is a shithole compared to the one a little north off Walnut Hill. No AC, warm water, machines are all terrible, outdated, and not supportive. Staff seems cool but that's all they really got going for them. read more

Not too happy with this location right now. The sauna was only supposed to be down for two hours. Now two weeks later it's still not working. ;( read more

LA Fitness - Not too happy! The sauna was only suppose to be down for two hours. Now over two weeks later the sauna still not working. - Gyms Near Me - Dallas, Texas

Nice quiet facility with lots of choices of machines to work out on! It's clean and located in a convenient spot for me as well.

Crowded, crowded and more crowded. Nice people and good equipment, but it would be a much better experience if they limited use times (not going to happen, but would be a good idea and opportunity to charge more for certain limited times. read more

Love this location! I just started going here after COVID, previously was a member of fitness connection. I really like going here, it's not always crowded and the equipment is up to date. I like how they're doing well with social distancing and having equipment cleaner available in single bottles to take along with you while you work out. It's always really nice and clean - no complaints. read more

LA Fitness - Gyms Near Me - Dallas, Texas

honestly the facility itself is big and does offer a lot however the bathrooms were dirty as hell. I went in using a one day free pass to test out the facility overall and I thought I was being assisted by the associate Devon or Devontae whatever his name I don't even remember because of how rude he was. At the end of trail when I went in to discuss the gym overall and everything he wasn't receptive about what I was saying, and when I explained my concerns to him instead of him attempting to safe me as a possible member he dismissed me completely which I felt was completely unprofessional, this is the job you signed up for and chose to do I didn't force you to do it and if you can't take constructive criticism then you should be working in a field as such. read more

The Greenville avenue location has broken machines on a regular basis. Their hot water has been out since last week, and they have signs up saying they are working on the issue. Their managers and employees told me no one has been out yet to do any work. Last but not least cars are being vandalized quite often at this location. They need to take some pride and get it together. Sincerely read more

great place if you want your car stolen. My denali was stolen a year ago. la fitness was zero help. DPD has the camera trailers set up as a deterrent. DPD told me " well, we have to see if they were on" what a joke. this place is a joke. DPD is a joke. If you have a nice car, do not work out here. they steal it and off to 75 central in 60 seconds. Its a huge problem. central market across lovers has a full time security. LA fitness does not. read more

If you want a gym to use the pool for lap swimming, this is NOT the place. This location only has 3 lanes and "rents out?" one of the lanes to a local swim school during their busiest weekday gym times. Also booked in the mornings and several hours on the weekends. They also let swim instructors book lanes at random, unscheduled times, so even if you TRY to plan your workout around the hours when all lanes should be free, you could still be halfway through a swim and get kicked out of your lane. Plus, most of the pool users won't allow a 3rd person in their lane, so if swim lessons are going on and there's already 4 people in the pool, you're screwed. read more

Good facility. Friendly staff, very clean. And the clientele practice good gym etiquette.

I've always used my apartment gym just by preference, and a notorious fitness class goer... so this has been my first time to actually join a gym! I arrived around 9:30pm, which is later than I usually like to workout but to my surprise this location was packed! Which I actually enjoyed just because I don't mind, makes me a little bit more motivated. The staff at the front was extremely friendly, and helpful. Made me feel right at home. Walking through the giant building I appreciated that there's tons of equipment neatly lined up, and plenty of options to get your desired workout in. I like how the equipment is fairly new and well maintained for the most part and several machines I'm excited to try!! I was a little disappointed that almost every hand sanitizer machine was out, and there were no wipes to wipe down equipment. I don't know about anyone else, but I like to clean my machines after I'm done using them. I hope I just caught the maintenance staff on a bad night; because I'd prefer a gym that encourages good hygiene. read more

Signed up for a club membership and a trainer session once a week for a month. It was $200 for the trainer for a month. I told them I could only do that for the first month. Then I would be on an as needed bases paying only when I actually used the trainer. They were more than happy to oblige. As I only gave them one star, you can guess what happed the next month. They charged me another $200.00. When I called them, Tori told me that was what we agreed to. I told him he was not. He continued to disagree with me. Finally, I told him good luck on getting anymore money from me as I was changing my bank card. He told me that "well we got it this month." Then he hung up on me. I'm going to use the 4 training sessions and then join another gym. The staff, by the way, are bored and so extremely rude. No loss here (except for $200.00) By the way, this post says I'm from San Francisco. I'm actually from Dallas, TX. This was the Greenville Ave. location. read more

Before I write a review on this gym, let me tell you about myself. I'm under 5 feet tall and approximately 95lbs. Don't underestimate me because of my size. I'm not the type to spend most of my time on the cardio machines. Most of my time is spent with the big boys in the free weights section and I like to lift as heavy as my body will allow it. Prior to discovering this location, I had typically rotated amongst 3 LA Fitness locations - Carrollton, South Plano, and Preston & 635. I've visited the Irving location as well as the Grand Prairie location. Heck - I've even worked out at an LA Fitness in Orlando, FL!!! What is it about LA Fitness that I appreciate? There are so many locations and they're all typically the same which means regardless of which LA Fitness I go to, if I'm looking for a certain type of machine, I know the general vicinity to go to. This LA Fitness' set-up is slightly different from what I'm typically used to. Instead of 2 stories, its only 1. But my goodness, they have many more machines than your typical one. You will find rows and rows of treadmills, elliptical machines, etc. My favorite part of this gym? New machines!! But what's even better? New machines that support your petite fitness fanatic such as myself. You won't need to ask the guy next to you to help raise this or lower that. There are steps to help you get a little higher! Also, the free weight options are much better. You will have your choice of weights from 5 lbs to 30 lbs in increments of 2.5lbs. This is a big deal for someone of my size when you're constantly trying to push yourself but at the same time, minimize the amount of risk but lifting too much. I have not had any interaction with the staff as I already have an existing membership so I can't really comment on that. The staff at the front who checks you in however, has always been friendly. Con? Because of the location and the fact that its new, its soooo crowded. Yes, you will most likely have to wait for that machine you want. Pro? Tons of pretty people... but that will motivate you to push that extra rep or run that extra mile, right? read more

LA Fitness - They have so many small weights! And they increase in 2.5lb increments from 5lbs to 30lbs! Perfect for petite fitness fanatics! - Gyms Near Me - Dallas, Texas

Good gym for the price/value, somewhat unhappy with the numerous equipment closed for maintenance, but hoping that'll change over the next few weeks. read more

If I can find a negative rating, I will go for it. My review is mostly on reviewing their in-house trainers. Trainer's head (manager) is rude, racist and unprofessional. After 2 months of having a bad training session with them, I requested them to cancel my training which is my only way to cancel. Head Trainer told me that he has submitted a request to cancel and my credit card (CC) will not be auto-charged for the next training month. But it was charged for the next training month. I followed up with him for 10+ times in the next 25 days. He didn't even give a shit about it. I knew he is not going to take care of it. I figured out that the only way to handle this is to raise a "DISPUTE" on my CC for my previous month's charge. I did and my CC company has also blocked the merchant from future transactions. Again, for the next month, LA fitness has tried to charge my CC but it was declined which I came to know when they called me to pay for my next training month. This clearly proved that he has not canceled my training sessions after I followed up with him for 10+ times and he has just lied to me that he had and will take care of it. ABOUT GYM: The gym is good, neat and clean. I'd suggest for those who do not need any kind of personal trainers to sign up for the gym. But for personal trainers, it's a big NO-NO. Never choose a training session with them. read more

Gym is clean and friendly customer service. And I like that it has a clean pool and basketball court, which is big.

** AVOID THIS PLACE*** If I could give 0 stars I would. Worst managed gym I've ever been to and I've been training since I was 16. Every piece of equipment is rusted or broken. The people working there when asked say they can't do anything about it and refuse to take a note about it. The so called "personal trainers" are terrible. If you're spotting someone they'll ask you to leave for "training" them. Rather than fixing up the place they're more worried about making money off of folks with no training experience. My girlfriend became a member a couple years ago and she put in for her complimentary PT and they guy never showed up and told her if she wanted a trainer she should pay and not use her one free PT service. Therefore, I showed her the ropes and was asked to leave because of it even though I'm a member and was working out. They keep the temp in there at like 75 degrees so it smells like shit all the time. If you got a LA membership go to another one. If you're looking to get a membership go to the one off of Haskell. read more