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    LA Fitness

    2.7 (92 reviews)
    Closed 6:00 am - 7:00 pm

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    Reviews With Photos

    Cardio area
    Ian K.

    This one is located on Higley at SW corner of 101 intersection. Large parking lot. It is one of their "Signature" clubs. It does have what appears to be the normal equipment and amenities. They do have nice looking appliances in the bathroom (see photo), however, the toilets didn't have toilet paper. C'mon! That is pretty basic. Overall it's ok but not worth the "Signature" designation where they exclude some members.

    Men's urinal, pee on the floor
    Stan K.

    The gym is OK. Lots of staff turnover. Place certainly needs attention with cleanliness It looks like it's a management issue. Inconsistent direction and guidance given at the front counter on who can join you as a guest and who can whether they have to sign in their ID, etc. Smudges on the wall in the area of the hot tub have been there for over three years and even though I reported it several times, no one has cleaned it

    Zoë S.

    Had a terrible experience with one of the managers upon visiting the location for the first time as a member. I was inquiring about an additional $100 fee for multi state access which I've never heard of before (especially being a member of other gyms for many years multi state access is usually provided). Anyway, I politely inquired and he kept saying "well you've only paid this and you've only paid that since being a member so... I'm not sure what you're concerned about?" I mentioned, yeah I'm not upset and I know I have a low monthly fee but it's because I get a corporate discount so that's why I "only" paid first and last months dues at the time I joined. He replies "Der, that's what I'm saying. Do you need anything else or are we done?" Call me crazy but that's the funniest and rudest interaction I've ever had, especially with someone in charge. Definitely not coming back. I will always laugh every time I think of this experience

    Peeling wallpaper

    I payed 30 dollars a month for this place and it is by far the trashiest gym I've ever been to. The manager was rude and unprofessional. The place was an absolute mess at all times and I saw one person ever clean. Because the employees didn't clean or respect the gym none of the patrons do either. The sauna has been broken since November of 2023 and they never intended to fix it. The pool was not working for about two weeks while I was here and swimming was the only reason I got a membership, I was going to a different gym to lift because the standards at this location were subpar. It is a "signature" gym but there is nothing signature about it. They provide 0 real premium services that would make it worth the price they try to force on you.

    Artificial turf and weights

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    Photo of Diane W.
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    4 months ago

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    1 month ago

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    7 months ago

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    3 years ago

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    5 months ago

    Great staff! Always friendly. Very helpful, kind members. Always enjoy coming in here

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    10 months ago

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    2 years ago

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    4 years ago

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    1 year ago

    I enjoy this gym. Good selection of machines and my girls like the kids club at this location.

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    2 years ago

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    1 year ago

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    2 years ago

    Amazing service and staff and they are super nice. Amazing basketball court with high tech rims.

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    2 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - LA Fitness

    Review Highlights - LA Fitness

    Way better than EOS and planet fitness.

    Mentioned in 2 reviews

    Read more highlights

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    EōS Fitness

    EōS Fitness

    3.2
    (376 reviews)
    2.5 mi

    Just feel it's necessary to highlight Mya, an awesome employee I had the pleasure of meeting today…read more I had a horrible experience buying apparel at another location yesterday. I came to this location today and although Mya wasn't able to find the size I was looking for, she was the first employee to actually listen to the issue and attempt calling other locations to help me find the t shirt size I needed. Mya and Adam at this location were by far the friendliest staff I encountered today (visited 5 locations).

    I genuinely wish I did not have to write this review. I was a regular EōS member who attended…read moreclasses at multiple locations and had generally enjoyed my experience. Unfortunately, because of how this situation was handled not only at the club level but also through the company's review and appeal process, I can no longer recommend EōS Fitness as a whole. If a zero-star rating were an option, that is the rating I would give based on my experience. The issue began with repeated confusion surrounding the guest check-in process for my sister, who attended as my guest. On multiple occasions, she experienced difficulties checking in despite being an authorized guest. During the final incident, she left feeling embarrassed and unwelcome and later told me she would not return because of how she felt she had been treated. Because of her experience, I approached management to express my concerns. The manager involved in my sister's interaction was also the person who handled my concerns. At the time, I was left with the understanding that she was the person responsible for addressing management-level issues at the location. I felt my concerns regarding my guest's experience were not taken seriously and that the customer service surrounding the situation was poor. What made the situation even more frustrating was that another employee later located and corrected the issue with my sister's guest information and apologized for the confusion. This left me feeling that the entire situation could have been resolved much differently from the beginning. I want to be fair and acknowledge that I became frustrated during my interaction with staff and regret my part in the disagreement that followed. Shortly afterward, I was informed that my membership had been permanently revoked from all EōS locations. What concerns me most is not the disagreement itself, but how the matter was handled afterward. After learning that my membership had been revoked, I made multiple attempts to resolve the matter professionally. Following the instructions provided by EōS staff, I returned to the Higley location in person and apologized for my role in the interaction. I also submitted a formal written appeal through the EōS review process and included an apology there as well, acknowledging my part in the situation and taking responsibility for my conduct. Despite those efforts, I never received a clear explanation of the specific conduct or policy violation that warranted a permanent ban. The final response I received was a form letter citing general policies regarding inappropriate conduct but did not identify the specific behavior that led to the decision or address the questions raised in my appeal. I respect a business's right to enforce its policies and protect its employees. However, when a member is permanently banned from every location, I believe members deserve transparency, a meaningful review process, and a clear explanation of the reasons for that decision. While others may have positive experiences at EōS, my experience left me feeling that there was little opportunity for resolution, clarification, or fair consideration of the circumstances. The permanent ban itself was disappointing, but the lack of communication and meaningful response throughout the process was what ultimately left the strongest impression.

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    EōS Fitness
    EōS Fitness
    EōS Fitness

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    Mountainside Fitness Gilbert

    Mountainside Fitness Gilbert

    3.8
    (268 reviews)
    3.1 mi

    This is hands down the best Moutainside in the valley! I signed up for Moutainside in North…read moreScottsdale but I travel all the way to this location just to experience this club! It is built better than any of the other clubs! It's fairly new but it's built better than the newest locations. I enjoy playing basketball here and can get some pretty good two on two games going with the guys that go here! The customer service is outstanding! Everyone from the general manager to the front desk guys and girls are so friendly and helpful! I was looking for the nearest pool and they took the time out of their day to find the closest pool and hours! I think every club needs to have a good set of personal trainers! I was able to work briefly with Shad! He didn't have a client at the time and he was able to show me a few shoulder workouts! That is what you call love for the job because most trainers would have been focused on booking you but he just wanted to help me get my shoulder workout done right! Thank you so much for taking that time to work with me! I look forward to training with your team in the near future... Thank you all for the amazing customer service! I wish this was my home gym but I'm glad to make it my 2nd home gym!

    I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

    Photos
    Mountainside Fitness Gilbert
    Mountainside Fitness Gilbert
    Mountainside Fitness Gilbert

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    LA Fitness - gyms - Updated August 2026

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