Amazing. Great Service. Great Quality. Great Prices! Greetings at the door helpful with choices. Very much recommended. read more

La Michoacana Monarca Ice - Ice Cream & Frozen Yogurt Near Me - Victorville, California

See all

Wasn't served. They helped the lady in front of me and the guy behind me and then help the next costumer that walked in the store. Only kind of acknowledgment from staff was that it wasn't my turn. I left and went to another Michoacana with better service and good ice cream at 12353 Mariposa Rd, Victorville Overall terrible experience with the one here in Palmdale. read more

Service here is always terrible to be honest, They are never in a good mood to serve you and i don't understand why but if you over look their service their menu has a huge selection of treats to choose from. The place is pretty clean. We chose the tostilocos only part i don't like which is a personal preference of mine is i wish instead of putting the tostilocos in a container they kept them in the bag of chips and just added the toppings in the bag i find it to be more tastier that way and easier to eat it as well i dont know thats just me! They are also pretty stingy with the chamoy. My partner got and esquite with cheetos i perfer the mexican corn which is the white one but he perfers the American one its more sweet. I got a vanilla raspado pretty good but the ice to vanilla ratio was off. I recommend their aguas frescas or their paletas read more

La Michoacana Monarca Ice - Esquite w/hot Cheetos, Vanilla Raspado - Ice Cream & Frozen Yogurt Near Me - Victorville, California

See all

I was hesitant on returning for a second time since the customer service was TERRIBLE the 1st time. No matter how good everything is, if the server spoils it with their careless, bratty attitude, it's over. But, I remember how good the antojos were and gave it another try. Thank goodness I was greeted so nicely by Sabrina this time. They actually asked me how I stayed so cheerful and happy, and I simply told them, "we got to be nicer to each other, even if it's hard when it comes to helping difficult customers" Great work, Sabrina! I hope you help us out next time i visit. read more

Best place to get some fire snacks staff is always on point and super helpful, definitely recommend the strawberries and cream

Muy buen servicio lo más delicioso que haya probado ven a este lugar sus antojitos son exquisitos.y el lugar super tranquilo y acogedor sin dudar volvería nuevamente read more

I was at a McDonald's nearby and happened to see this La Michoacana ice cream shop. I've been visiting La Michoacana every chance I get. I was informed they are all different... they just happen to carry the same business name, but can have a different suffix to it. Unfortunately not all La Michoacana are on Yelp so there are a few I haven't visited in the high desert due to this reason. Upon entry, I noticed there was a lot of staff which I thought would be a good sign. That wasn't the case. There was one lady who was taking and making the orders while the other ladies were either prepping or cleaning. I tried to get the other ladies attention because there was a long line, but none of them looked up. Anyway, another lady finally acknowledged my presence, but it appeared that she didn't speak much English. Now I understand. I ordered two scoops of ice cream... one was oreos cookie n cream and another was gansito. They both were good, but not as creamy as the La Michoacana of the Hight Desert. Price was decent. Atmosphere was okay, but shop is not too big. I probably will not be back to this location. At least I gave it a try. Be happy with your ice cream! read more

See all

Good snacks Good ice cream Great service Ambiance is always clean on a regular basis read more

See all

Costumer services was honestly good, worker was a bit rude but can agree bc she wants to keep it pushing for the next costumers. Got a corn in a cup, it was honestly the best one I've had besides from a street vendor, my wife got hot Cheetos w/cheese w/ a fresas de leche water witch was creamy and delicious. read more

First, customer service was HORRIBLE.... I spent 20$ on TRASH. The ice cream (strawberry cheesecake) tasted OLD instantly went in the trash.i had to wait for the cheese to be warmed in the microwave for my nachos. That went in the trash. I was given COLD nachos with jalapeños still. The corn in the cup, the corn was cold never even got. I'm so disappointed I wasn't even offered money back. read more

El peor servicio al cliente, se tardan muchísimo para una orden, y en veces ni clientes tienen y aun así se ponen a platicar y asta se enojan si les pides otra cosa, la peor Michoacana que eh ido en todo California. They have the worst customer service and they take forever to get your order, they love to gossip with each other and when you ask for something they get mad. This Michoacana is the worst out of all the ones I have been to in California, read more

Perfect just the way I wanted it. Great service. It was busy busy and they did the best they could and attended us perfectly. We are very satisfied. Will return. Idk why it's rated lpw but when you have so many people and still give a correct order that to me is good service. read more

La Michoacana Monarca Ice - Mangoñada light chamoy - Ice Cream & Frozen Yogurt Near Me - Victorville, California

Eat at your own risk here . Found a strand of red/blondish hair in my bionico. Freaked out and threw it out. Complained to the business and they did nothing but ignore it. It's a shame because I've ordered this multiple times, no prior complaints until now. A strand of hair may mean nothing to most but it's a sign of how these workers handle the food. No thanks! read more

I actually like coming here and getting my antojitos because they have a variety to choose from but what sucks is that they advertise a certain time and it seems like they just pick up and go whenever they feel like it. I was craving some Ice cream and to my liking it was closed, ummmmm hello is 8:20pm it sais it's closed at 9:30! There was no sign stating it would be closed. The management and employees needs to get their shit together. read more

See all

To start off the ice cream is good here however the customer service is stops me from coming back. They are very rude and get annoyed if you ask for something. If you want to come and feel like an unwanted guest this is the place to go. read more

Great customer service, the staff was super friendly and got us through the line quickly! The place was very clean, including the bathroom. And of course the food was great one my sister got ice cream and I got a fruit salad that was amazing I didn't get a picture of it because I was just dying to eat it! We also so tried their agua Fresca and it is was great we definitely recommend it. read more

La Michoacana Monarca Ice - Oreo cookies and cream ice cream - Ice Cream & Frozen Yogurt Near Me - Victorville, California

First thing is the customer service was terrible. Myself and my wife stood there for a while and we were skipped several times like we were invisible and or inconvenient. This is the second time we have experienced this, I thought maybe the first time was just a bad day for them because it was late at night before closing. We were never greeted as we entered the store, the workers all seemed annoyed. Second thing is the AC is broke and the ice cream was melting it's not safe to sale melting or melted ice cream. I will never go back to this place EVER again. If I could give no stars I would. read more

Fast service and we've returned 4 times already to try different items. They have a great menu and friendly staff. We'll continue to come back for more, gracias! read more

If I could give this place negative stars I would. When did 2 corn on the sticks and 1 raspado cost $21??? Over priced AF. Better off supporting a street vendor. Definitely WILL NOT ever be going back. No flavor at all ! Hope they get closed soon. read more

Very unwelcoming, ice cream was watery. Nachos where stale, the mango bits in my chamango wernt ripe yet....And the best part of this all is two of my drinks where not properly closed and spilled ... GO TO THE ONE ON MARIPOSA BY VALLARTA!!! much better service and cleaner read more

I had got the esquite with hot Cheetos and the Cheeto crumbs were so stale it ruined the whole thing never coming again.

It is difficult to stand in line and feel like you are an inconvenience and not a guest... you have to ask for everything ( napkins, straw, spoon) and the unfriendly faces don't make it easy! The drinks are good but overpriced and not worth the hostile service...NO GRACIAS! read more

It's amazing the food is good but man do they play some loud ass music. Too loud that you can't even hear the workers and yourself. Another thing is they sure take their time making the food. If your looking for something quick you should probably look somewhere else. nice workers. I like coming here until they take forever and play some loud music read more

Horrible customer service! Walked in and no one greeted us . Never again will I go to this site again.

This place is dirty, horrible customer service. You wait in line more than 40 mins. If I could give negative stars I would. Horrible place will never come back. read more

They have the worst service ever ! All they do talk and not help the customers! The table are alway dirty and sticky. I wouldn't be surprised if they had infestation, I never seen an employee clean there. It just disgusting! read more

This spot has everything you want in a ice cream shop...from smoothies to mocha frappe....juices from Mexico. Also they have corn....nachos and you can have it anyway you want. Everything here is made fresh and that's what I love about it. Definitely recommend coming here. read more

gross. old fruit that smelled like trash and looked dried out. threw it out. order #6ac2f2af on 2/18/23

Fast service! Tasty treats.. will be returning everytime im craving something sweet. Love to get there lemon and mango icecream!

I love the fruit here and the spicy things they put on it , the juices here are good too (:

i went in for ice cream and it was freezer burnt so i went back to tell her it was freezer burnt, and she made a face like if we were lying or bothering her, everything else was good though read more

I was craving something cold and sweet. So why not stop at this place to give it a try. Walter, not sure if he is the owner or manager, but he had excellent customer service, letting my boyfriend and I know about the deals and offering us to try samples of the agua frescas...he also explained to us what certain items on the menu were, since we did not speak or understand Spanish. If I could, I would rate his service a 5/5. Anyways, my boyfriend and I ordered one of the Agua Frescas, Bionico, which was already prepared...which I thought was pretty cool, until I got home and esquites...Favorite one out of all 3 was the Agua Fresca. The young female standing at the register, made my Esquites...she put 3 tiny strands of mayo....filled the top with Cheese and very little hot Cheetos...making it flavorless..When we got home...we had the Bionico. I shared the Bionico with my grandmother and the fruits were very sour...was not happy about that. By the time we got home, the place was closed. So we had to wait til the next day to call them...Called the next day to see if I can get another one, since the the one they gave me was spoiled...the young lady from the previous night told me that nobody there speaks English. So we decided to drive there instead, since we knew someone there spoke English. Did not get the name of the man behind the counter the next day, but he was nice enough to give us another one...however, it seemed like he just did it because there was a line...at least we got one that wasn't spoiled, this time.... read more