not sure what the low ratings are for. easy parking, spacious interior, good ac, customer service. i like the guava and watermelon

Showed up at 10:15am for a fresh water, knock on the door thinking they forgot to unlock the door, but no, guy told me he was not ready and that they open at 11am not at 10 even though the sign says they open at 10am, not not mention the maps hours say 10am as well. Very disappointed. read more

La Michoacana Plus - Hours of operation - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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Great place for ice cream and desserts. I also enjoyed the Elote corn on a stick and nachos. I live that the popsicles have chunks of fruits in them. I bought a fee to take home. The servers are friendly. read more

La Michoacana Plus - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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Not only are they overpriced. They're very disrespectful to Latin community. They threatened customers with ice. Not a good environment, very negative very disrespectful people do not recommend coming here do not support. read more

Although the place itself was fine and clean, the food itself was decent. I had a strawberry raspado. It tasted like food dye and sugar, no strawberry at all. My friend had the corn in the cup, she mentioned it tasted like it came out of a can. However my other friend that had their chips and ice cream said they were delicious. Might just be a hit or miss. read more

Fabulous selection of natural ice cream with wonderful rare and fun flavors like Guanábana, Ferrero Roche, Cereal, Passionfruit, Mamey, and more. I always bring out of town guests and show off the variety. Quality is excellent! read more

La Michoacana Plus - Ice cream choices - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

Lady with a rainbow hair is very rude. Wont come back! They didnt have bananas certain ice creams and she rushed me the whole time. I was recommended here and will never come back terrible customer service read more

When you're craving for some paletas and everything is closed, this is where you go! The line can be long sometimes, but we always seem to beat the rush. We get their sorbets, ice cream, and paletas. I've tried the tamarindo, kiwi strawberry, mango con chamoy, fresa, guayabana, Ferrero Rocher and many more. We buy so much that they gave us a few free ones. I think it's buy 10, get one free. read more

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every time i come in they always give me attitud! They are very homophobic and always tell me that they are out of the things I order. Very unprofessional and i tried multiple visits to see if they were having a bad day but no they are always with the same thing! read more

YUMMY!!! If you have been to Mexico, you know they have great popsicles. Well, enter this place and there they are. And whoa, they are over the top great! A bit further down is ice cream, which I can fully attest to its goodness. The staff was friendly. Now, this is a Spanish business, mainly Latinx customers. I practiced my Spanish and threw in some English. Either would have been ok, but if you can, try your Spanish. It's a safe place to practice. The cheesecake ice cream is soooo good. I've not tried the cheese ice cream. I'm curious. If you get it, please message me with how it tastes. This place is a great spot! read more

I come to this place every other day for my lunch and it's always the same thing that I have to wait 10 to 15 minutes to get my order due to the line being long. The reason why the line is long is due to that there is always only one worker in the front taking orders. I think that it would help having multiple works out front to get the line going. read more

La Michoacana Plus - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

Staff was amazing! Line was out the door when we came in but we were in and sitting down in 10 mins! Tostilocos and chicharrón preparado were amazing! My kid enjoyed his ice cream and we enjoyed taking pics at the angel wings. Atmosphere is great and place even though busy was very clean tonight read more

La Michoacana Plus - San Diego weekend vacay with a pit stop at La Michoacana Plus+ - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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This place is delicious! BEST Horchata! BEST Paletas! BEST Mangonadas! I got a Sandia Mangonada and it was DELICIOUS and the best I ever had. They also have regular ice cream they'll make shakes smoothies and I'll kinds of other Mexican ice cream treats. If you go on Instagram the owner is a third generation Heladodura which is a professional ice cream maker. The vibe here is fun and they have a large open space for seating. The whole place is colorful and decorated well. The TVs display the menu items. Combo specials, and highlight events. Pay attention to the menu for great offers sometimes that flash on the screen. I will come back and my family love's this place! read more

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I really like this place, a lot of good things but also a few flaws but they are kind of new & I'm sure they'll fix the kinks & get better & faster. But for now a solid 3 stars it is & that's good. They have a lot of different items to get from drinks to paletas, ice cream, Tosti Lokos, Chamangos & other items. The many choices of Ice cream are great, my favorites are cajeta, Tres Leches, pina & bubblegum. That Cajeta is on point & addictive! Tosti Lokos were good but it had mango which I'm not use too & it was mushy, next time I'll ask no mango extra cucumber & the chaca chaca in it is a bit hard. The chamango was good but the mango seem a bit mushy again, like it was puréed. Maybe cut the mango in bigger chunks. Tho the girls were nice the wait can be awhile, both times they were slow, so if you come plan too wait a bit & don't come starving because you will get hangry. But for the most part it's a good little Mexican desert/food spot & the kids like it so we'll be back for sure & get a Mexican banana split next time. read more

La Michoacana Plus - Tostito Lokos & desert with my Dally Girl. We loved it & killed it, finished it all. - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

Soy clienta desde que inaguraron esta tienda y últimamente el servicio es terrible hoy llegue a las 9 de la noche por unos elotes y una chica de cabello negro media gordita se porto super despota, me dijo que no tenia elotes yo le pregunte a que hora cerraba y dijo que a las 10 no es la prinera vez que esta chica hace eso, pedi unos tostilocos y me los dieron con puro pepino, broo maneje 20 min por este servicio tan horrible y encima que no "tengan nada" he trabajado en servicio al cliente y entiendo que se quieran ir pero eso de cerrar una hora antes come on ...... honesta ojalá y pongan atención los dueños y hablen con su personal, porque uno paga por el servicio y el producto y es una lastima que el servicio haya decaido tanto. Paso hoy domingo 16 de febrero del 2025 a las 9:10 pm read more

Came here for the first time and got the elotes with takis and the banana agua fresca and both were really good. They have a bunch of other stuff I wanna try so I will be back. Prices are good too and customer service was great, the girls were really friendly. read more

La Michoacana Plus - Agua fresca banana - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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Requested Tostito with light valentina. I got them without Chamoy and no light valentina. WTH! read more

La Michoacana Plus - Tostilocos had no chamoy. Asked for light Valentina and it's all that was put on them. - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

My friend introduced me to this place and now.... It's my FAVOURITE ICECREAM SHOP IN ALL OF THE LANDS. Yummmm. I don't even have a FAVOURITE item because they are all my FAVOURITE... i usually get something different everytime, and I'm never disappointed. Service is always good, and ambiance is fun vibes all around. The only problem I have with this place is......that I drive from downtown just to go here..... weekly..... ok sometimes twice a weekly ... whatever Icecream is good for me. It's on my diet. read more

Super horrible experience & poor service ! , lady who attended me , super rude , attitude , she also judges you by looks , i don't know if that place goes by peoples looks but that's how the lady made us feel ! , we ended up not buying anything because of her behavior towards us , there was a homeless lady who did ask for me to purchase her something to eat and the lady got mad because i purchased her something , & I told the guy that was there that made the lady's food because she didn't wanna make it because she was a homeless person I asked them to not put spicy sauce & still did on purpose ! after all she's getting paid for it !! ‍ anyways never again !!!! These ignorant people judge by looks ! read more

Recommend the mangoneada de limón medium, super fast service. Usually packed but good service. Nice people working here & hard workers... love coming back here... 10/10 read more

La Michoacana Plus - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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May 5th 8:51pm.... ( they close at 10pm) Went in to get some ice cream. Keep in mind 3 other families were inside eating. The young lady with the long ponytail asks if she can help me. I said yes I would like to get some ice cream. She tells Me .... "Yes, but only to go...ok?". I said " we would Like to eat here . There is over an hour before you close". She tells me no it's not possible. I ask why then all of a sudden she doesn't speak English. I ask for a manager . One of the girls accidentally says a name. The other in Spanish chastise her for saying the name. Then I say who can I talk to and I get " oh, I don't know". I ask for their names they say " huh , my name ? Oh I dont know ". Now all Of a sudden you don't speak English and Don't have names. I wish I could post the video. Unfortunately it doesn't give options form a video. What business refuses to let someone eat a scoop of ice cream over an hour before they close???? I KNOW what it was ... but I will leave it up to your own judgement read more

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too overpriced for low quality and poor customer service last time coming here especially with how the girls treat other customers especially after trying to get a order fixed because of a mistake. Short little blonde highlights girl can't be making faces over constructive feedback read more

Amazing location amazing variety of ice creams sweets and snacks I love la michoacana and this is my first time to a plus one which is really nice besides the worst service America the ice cream and lemonade were delicious. Just don't expect a smile or even a greeting when you come in other than that delicious! read more

This place has changed decor, mostly furniture decor in the restaurant... no more are those bright colored booths in the middle of the restaurant... it is a larger open floor plan with a couple of tables... slightly in the middle of the restaurant. Of course at first glance, you see no line and think "awesome" it's going to be an "in and out" visit as you see only one person in line... but you would be wrong. There needs to be a minimum of two people working here at all times... I assumed that she was helping them and then it later became apparent that she was actually helping a group who sat down. There is no "greeting" when you first arrive and you are left to guess why it takes so long. I get that it's fresh and it does take time to make each item... but you can't expect that customers are going to want to wait. Nobody has 20-30 minutes to wait for agua frescas or nieve. Maybe that is why the line is no longer out the door. The sad part is the nieve and drinks are good, and the worker did apologize, but that shouldn't be on her. She was working as fast and she could with what orders she had AND ringing up every person at the register before handling the next persons order. Most other times I've come here, it's been 2 employees working and other in the background and it takes soooo long for the line to move at all. I am glad they made more space inside but it is the amount of time to make the items, mot time everyone is coming in as a family or a group of friends... which means multiple things from food to drinks. Customer service needs improved still and actual sufficient employees working, if not the owner should be on the register or helping. read more

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this place has the most inconsiderate and rude employees I've ever encountered. They gave very disgusted looks at my husband and I after we had just got off of work. Not everyone has the chance to freshen up and while I admit we looked worn out, it shouldn't have brought me to discuss how discriminated I felt by the employees stares. I'm embarrassed to return. read more

I never usually leave reviews but this place was bad. For starters the tv's were down so no pricing was shown on any of their items. The ice cream had no flavor and it was melted when I got it. Mangoneadas were pre-made and sitting in the freezer. That was weird. Don't know how they make their nieve de Limon but that's not how it's supposed to taste. Maybe I got a bad batch? Whatever it was, I didn't finish it and I won't be returning to this location. read more

Rude customer service to the people who doesnt speak spanish..............................................................................

Food and drinks are good, a bit overpriced but good. The service on the other hand is awful. The girl that helped had crazy attitude and not just with us. The owners should definitely do something about it or it will probably be their downfall. read more

La Michoacana Plus - Agua de Mango & Elote en vaso. - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

Todo lo que he probado está really Yummy!! Buen servicio y linda decoración del lugar! Tienen mucha variedad de helados y postres read more

Picture of the shakes that they post in social media and they don't sell it if you go! Employees said they never sell milkshakes or anything similar, manager said ! Zero ZERO stars for this place ! read more

La Michoacana Plus - a man holding two ice cream sundaes - Ice Cream & Frozen Yogurt Near Me - Chula Vista, California

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Worst customer service. The ladies workimg there are rude and are not welcoming. Avoid this location.

The workers are always so rude, laugh with the other coworkers when we ask them a question if they have certain items, seems like they never have anything there, always in a rush to get your order when there's no one next in line, y'all need new workers who actually enjoy doing their job and know how to treat costumers. read more

the food is good however, last time my family and I dined in, the bathrooms were closed. supposedly they had lost the keys for days. I was very disappointed that we all had to rush through eating our food because my toddler couldn't hold it anymore. She couldn't even enjoy her food. read more

Nachos are gross Cheese very salty they use Tostitos chips not a good match .ice cream is good read more

It's been very hard to find a La Michoacana that is comparable to the original one in Colton BUT THIS ONE IS COMPARABLE!! They have all the paletas, ice creams, Aguas, tostilocos your heart desires!! If you're looking for a sweet treat with a Mexican twist this is the spot to hit!! Definitely will come back for more!! read more

Horrible customer service. The short lady with the glasses had a bad attitude when taking my order, and on top of that completely messed up my order. When I asked her to add chamoy and tajin, I kid you not she barely added any. For reference I ordered a diablito and got a shaved iced with mango juice. I asked her to fix it and got a nasty eye roll. I don't recommend, as to it is not a welcoming and friendly environment. read more

Service is horrible girls are rude, and they didn't even know what they had as far as ice cream flavors. I ordered nachos, and they had hardly any cheese. I asked if she could put more and got an attitude and said I'm charging you extra. I was fine with it, but just the way she said it was super rude! Michel F. If you don't like your job, look ELSEWHERE!! read more

DO NOT GO HERE!!! All the workers here are so rude! I ordered an esquite from here and they served me rotten queso. I tried letting them know very nicely, I didn't want anything in return I just wanted to let them know for future customers but all they did was give me attitude and turned me down. read more

Nieve flotante "ice cream float" with cucumber chia water and lemon ice cream with chalky ring very delicious and refreshing. There are so many options to choose from making the wait worth it. The employee was very friendly despite the long line and being only one working. read more

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La Michoacana Plus has so many dessert options. I was at a lost, not knowing what to order. I chose two shakes (strawberry/banana and chocolate) and a banana split. I was sharing with my family. The customer service was great and the atmosphere (even during covid restrictions) was very energetic. Everything was delicious. I will definitely return because I have so many more desserts I need to try. read more

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