Updated with picture to prove that the owner's response is a lie or not about me…read more Do not pay for anything that you do not see in person first. Initially the employees seemed pretty nice and helpful. I was looking for a specific color suit that I needed for my sister's wedding. Pretty uncommon color but I figured they would be the best place. They measured me and told me they didn't have anything in my size for that color, I'm a bigger guy. Then they said they might have some in their book that can be shipped to them. I took a look and found some that I liked. The one I really wanted they said they couldn't get for me because I would need separates, understandable but disappointing. The other one I found didn't really match the color | was looking for, but the tie helped pull it together. I decided to RENT it for ~$200. The time came to pick it up, a few days early which was nice. Then I saw the suit... it was VERY low quality with a CLIP ON TIE (hook and loop). It was days before the wedding so there was nothing I could do but suck it up. They picked some white shirts from their stock for me to try on, but none of them felt like a good fit. I don't understand how a suit rental place can't find a correctly sized shirt. I decided to just take the one that fit okay and buy a shirt that actually fit me. I also had to buy a tie that would not look horrible. Still ended up looking pretty good at the wedding thanks to my external purchases, but | felt like I looked cheap thanks to the suit. Very bad experience overall, definitely would not recommend. Also the employees always smoke right outside the front door.

I took my son for his prom tux and the gentlemen who helped us were very friendly and…read moreknowledgeable. They made the process super easy and painless. I also like that we can support a small business. Definitely recommend!

I have been sending my clothing to be repaired here for years now. Recently, I had them move a…read morebutton on a sweater for me. They had placed the button too high and the sweater was uneven at the bottom. When I sent it back it looks like they decided to hem the bottom instead of moving the button correctly. This was my favorite sweater and it's now ruined. I am never using their services ever again.

I have been coming here for many years and I never left a review before.I'm get my alterations done…read morehere and they are done so well everytime. I guess that's why I've been coming here for 20 years. Friendly and reasonable prices.

Well here we are again it was a little bit of a drive but we left satisfied…read more We came before for a Quince dress and my daughter wanted to comeback because she knew she would find her Jr prom dress and she wasn't wrong. First try and she got it. Super organized from from start to finish, everyone is helping , and the cost is not bad for a dress like that.

Atiana's has endless selection of beautiful options, as well as top notch service from…read morestaff who know the inventory and give great suggestions based on your preferences. Highly recommend!

They have everything for my scout. They also sewed his badges on the new shirt I bought. Very…read morehelpful.

I came in here because there was a pretty dress in the window. Since I just paid rent I was on a…read morebudge for a nice red dress for V-day. The nice lady behind the counter asked how much I'd like to pay for it. I said $30 so she said ok and rung me up. The customer service is A+ and it was so sweet to be treated nicely. They had a lot of nice dresses in here. There's even some funky jackets. I see myself coming back here for sure. Everything's very organized and well kept. The sizes are actually in ordered. I also like that there is a 7 day return policy.

I recently visited the One Eleven Collective in support of a friend (I'm already married). I can…read moreconfidently say it was an unforgettable experience! From the moment I walked in, I was greeted by the warm and inviting atmosphere of the shop. The decor was elegant yet inviting with ample room for friends and family to be comfortable while browsing. Cassandra (owner) was very helpful throughout the appointment by listening to the needs of our party and considered all details of the event to choose variable yet appropriate options to try on. Our entire party felt more like honored guests rather than just another customer. I appreciated that she was patient and encouraging, allowing to try on a variety of styles without any pressure. The selection of dresses was impressive, featuring a range of designers and styles to suit every taste and budget. I was particularly drawn to her collection of gowns that I haven't seen in any other local boutique which felt unique and special - many of which I could see myself wearing to a non-wedding event like a holiday party or special night out. The prices were somewhat of a surprise, being more affordable than most shops I've visited. The fitting room was spacious and comfortable, with ample mirrors. If you're in search of the perfect wedding dress that is unique to you, and a personalized shopping experience, I highly recommend visiting this lovely boutique. (Excuse my face in the photos)

Let me tell you about this wedding dress dream shop! I was invited to an exclusive sneak peak to…read morethe grand opening and it was STUNNING. This shop provides private appointments, it was chic with an extensive, and luxe variety of dresses for all price ranges. The owner, Cassie, provides a private appointment with thoughtful recommendations that make you feel like a princess. Her ability to tailor to your wants and needs while giving you the confidence to step out of your comfort zone is unmatched. I think if I wanted to try on every dress in the store she would have let me. If there was a feature I didn't like about a dress she provided multiple tailor options to make me fall in love. If you're in search for a personal experience for you and your wedding party this is the spot. Anyone looking for the perfect experience in upstate NY - this is it! Albany just gained a beautiful gem!

I had another great experience getting a custom double-breasted suit made here. I've worked with…read morethem before and I'm always impressed by the quality. The craftsmanship really stands out the stitching, the fit, and the overall finish are excellent. You can tell it's truly custom made. Gioia helped me this time and she is so lovely. She was very attentive and really took the time to understand what I was looking for. She made the whole process easy and enjoyable. Neal handled the measurements and was extremely thorough. I mentioned that I'm actively losing weight, and he made sure to take that into account so the suit would still fit well as my body changes. That level of care really stood out to me. Alan was also incredibly generous. I was able to use a store credit he had provided, and it was clear that he genuinely cares about his customers and wants to make sure everything goes well. That kind of service is rare these days. The Madison Avenue showroom is beautiful and the whole team makes you feel very welcome. I've had a really positive experience every time I've come here. If you're looking for a custom suit, jacket, or dress coat, this is definitely a place worth checking out.

*updated stars after communication from owner*…read more I think the quality at Alan David is very good--my previous suit from them is excellent and gets frequent compliments. That's why I returned in May 2025 to order a sportcoat. Unfortunately, the customer service this time fell short of my expectations. By late August, I realized I hadn't heard anything about the order and called for an update. I was told the fabric had been out of stock and later delayed due to the factory's vacation schedule, which seemed reasonable enough. In September, they contacted me for a fitting, but the appointment date inadvertently fell on a holiday when the store was closed. I rescheduled for October. At that visit, I was told the jacket would be ready in a few weeks, but again, no one reached out. In December--more than six months after ordering--I called once more and received a text saying they'd follow up with an estimated date. When I expressed frustration about the lengthy delay, they acknowledged that the initial order had been submitted late, which contradicted earlier explanations. To their credit, they took responsibility and offered a generous store credit, which was appreciated but not expected. The reason for my three-star rating isn't the final product, which was fine, but the lack of proactive communication. I had to repeatedly contact them just to understand what was happening with an order that had been paid for months earlier. Even my salesperson at Macy's is more proactive--and I don't spend thousands of dollars at a time there. My husband has had consistently positive experiences at Alan David, so I do believe my situation was an outlier and wouldn't discourage others from trying them. They ultimately handled the service recovery well; I only wish the issue had been acknowledged and addressed earlier. My hope is simply that their follow-up and order tracking become more reliable moving forward because otherwise, you might be left with the feeling that once you've paid, nobody really cares.

Walked in today to pick up my son's suit and was assisted by Patrick who automatically was very…read moreaggressive attitude and condescending. Not professional behavior because I asked about all the wrinkles of the suit jacket was. He automatically stated I was being aggressive. Hello as a client I have the right to ask about what I am paying for and did not ask in a rude manner. This will be the last time we will be renting suits from this location if they don't hire more professional people to do customer service. Simply disappointing experience. Luckily the manager Danielle T was fantastic and saved the day.

James always provides excellent service, and his professionalism, advice, and experience are well…read moreserved and appreciated! Thank you! The Frye's