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Labcorp

2.5 (24 reviews)
Closed • 8:00 am - 3:30 pm
Updated a few days ago

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The results. Smh smh

Normally this is my go to stop for lab corp when I take my grandpa. This time when I went today at 11am the lady drawing blood, an Asian with long hair whose name I didn't catch, was very condescending. Inserted the first needle so roughly and then was trying to fish for the vein hurting him and blamed my grandpa for her having to redo it the second time. She said he kept moving as if I weren't watching her push his arm down after she asked him to relax. It irks me witnessing this treatment to the elderly. I can't help but think if this was your loved one you wouldn't be so rude. If you're having a bad day and can't be friendly and inviting to those coming in, call out and try again the next day. Front desk was a doll. Two stars because of the front desk otherwise would be 1 star

Next day bruise
Summer G.

This place is grubby, old, and unkempt. People working here were not helpful. - email notification confirming my appointment was hyperlinked to the wrong address - once I arrived, they couldn't find my order. You'd think this would be part of the pre-work & due diligence they'd do in a modern, digital world. - once she found my order, I asked the person at the front desk what my doctor had ordered -- I was curious if we were doing both blood & urine or just blood --and she said "I don't know." Like...the details were literally on the sheet in her hands. I had to pee so bad, so if we weren't doing urine, I was gonna go to the bathroom. - another woman jabbed me. My arm is now bruised If there's another blood/urine collection lab that Yelpers like, please DM me.

Suite 104
Brenda L.

The good: I came here for a drug test screening for employment. This was the 3rd drug screening I've done in the past month since I work multiple jobs and maybe my 5th or 6th one that I've done in my life. I know the drill and have a lot of drug labs I can compare now. I liked the self check-in kiosk machine they had. You scan your ID through it and update your contact information. The process was fast. I was in and out in under 30 minutes. They had me prove that my pockets were empty and they had me lock my purse away for security purposes. The bad: This place was hard to find. The signs outside of the building didn't list it as a business inside. I randomly went through the back door because I saw a LabCorp truck out back. It's appointment only. No walk-ins. They aren't open on the weekends. They didn't have me wash my hands beforehand and afterward they didn't have a sink for me to wash my hands. They only had hand sanitizer. I wasn't greeted upon entering the place. The front desk was empty for a long time until another customer came in and hollered. The bathroom didn't look nor smell very clean. The interesting: Their self check-in kiosk says they can text you when you're up so you can go wait in your car if you don't feel comfortable waiting in the waiting room.

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2 months ago

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Reagan R.

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5 months ago

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2 months ago

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9 months ago

They are efficient and kind. In & out without any challenge. Local spot that you can reserve your spot.

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5 months ago

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3 months ago

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9 months ago

Love them. Great staff, Same lady has been there for years. Great bedside manner. Will always come back to this location for lab work.

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5 months ago

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Labcorp Team

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6 months ago

I have chosen this facility for the location, because of the staff who are pleasant, professional and always timely.

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2 years ago

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Reagan R.

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9 months ago

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8 months ago

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3 years ago

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6 years ago

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Quest Diagnostics - customer service---NOT

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2.3(177 reviews)
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Wish I could give 0 stars. This place is a joke and I can't believe doctors and insurance…read morecompanies support this place. Online there were no appointments available for (at least) weeks. Although I needed a blood test sooner I gave up after looking 8 weeks out. No appointments available. I tried calling and just an endless loop to go online. The automated phone scheduler offered nothing and it is not possible to speak to a human. So I went as a walk in. Somehow sometime people had made appointments but I have no idea when or how. There is no reception or human help, just two iPads to check in. Many people had been there for hours. Every so often a nurse or phlebotomist would open the secure door and call someone. She had no information other than to wait. After an hour I gave up and made an appointment for a location 45 minutes away several days later. Fortunately I'm not in crisis but if Quest was the only option I'd be screwed. I can't understand how a business operates this way. They exemplify everything wrong with our medical system and the lack of customer service is ridiculous. This place should be out of business. If you are able to get an appt great but if not don't bother. Choose another location. I feel really bad for the people that had to wait.

First review I've done in years. Absolutely a joke. Work sent me here. No one to help you…read more Walk ins not available. Try setup appointment none available according to site for 3 weeks. Must register all information and have employer registration number. STUPID.

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