I'm new to the area and would like an ophthalmologist close to my home. I've tried twice to make…read morean appointment. Unfortunately, I couldn't get past the condescending receptionist to even make an appointment. I can understand someone having a bad day once in a while, but this has happened twice I don't think so. Evidently, this practice doesn't need or want new patient's.

I have been going to Dr Mazey for over 30 years now. He is in my opinion the best highly skilled…read moreophthalmologist in the Midwest . i happily drive 30 minutes one way to be seen by him and his staff. From glasses to contacts and now to cataract surgery he has taken the best care of me and my family. i highly recommend .

I am currently looking for a new opthalmologist! I chose Dr Mazey for my cataract surgery because…read morehe came so highly recommended and he is legend around here. He is very nice, the surgery went well, I guess, as I was informed that I would still need reading glasses. However, my vision with or without glasses is much worse than it has ever been! I guess I'm just one of those few people who does not have a good outcome. I can almost deal with that, but yes, you will wait for a LONG time even if you are prompt with your arrival, you are handed off to 2 or 3 different rooms and 3 different techs before Dr Mazey comes in and looks over what they tested and spends no more than 5 minutes with you. The clincher was that I had a follow up scheduled but his manager called to cancel me because she said Dr Mazey NO LONGER TAKES MEDICARE!! What? Finally she told me that Medicare is not paying Dr Mazey and he can't afford to work for free. Also, each time I came for a follow up visit (I had both eyes done separately) the manager loudly informed me that I had an unpaid balance. I got a bill for $18.55, more than a month AFTER I had paid my several hundred dollar copay! Also, one time I was 7 minutes late for my appointment and I was reprimanded and reminded to be on time!

We waited over two hours in a hot stuffy waiting room. Then when we got into a room, 3 different…read moretechs came in at different times, with none of them actually knowing why we were there. Never again.

I haven't had a decent eye exam in years but lets be honest, my vision is bad. Bad to the point…read morethat with my lenses one could see Mars better than the Hubble telescope. I made an appointment with no expectations knowing how uneventful my eye doctor appointments normally are. I got there on time and had to wait outside because of COVID restrictions. Once I got in, I was treated very well. I wasn't expecting that level of professionalism from an eye doctors office. The pre-exam involved medical history, previous eye doctor visits and some quick eye tests. After the pre-exam, I met with Dr. Lawless. He was thorough and honestly, I was impressed with my visit. My eyes have improved but I can still see Mars. I am pretty positive he called me old without saying old, he said I needed progressive lenses (you know bifocals but much better and cooler). After Dr. Lawless, off to see Anne. Anne was cool as all get out. I told her what I wanted and she got damn close. No contacts just glasses with all the cool things guys in their late 40's get with their progressive lenses, like transition lenses, high density (sorry gang no coke bottles) and anti glare/scratch.

I've been coming here for about twelve years and have been happy with the doctors and staff and the…read morecare they have provided. The staff is good at helping me make the most of my insurance. When I had two different insurance plans, they helped me maximize my insurance so I could get the most out of the insurance and pay as little as possible. Everyone is friendly and they quickly make appointments and order contacts and lenses. I would recommend this office.

This is a great business I would totally recommend it. It gets stuff done quickly and everyone…read morethere is very nice.

Loved the girls at the front counter and the girl that helped me with my glasses didn't care much…read morefor the doctor she wanted me to read numbers that I couldn't see and try to guess so it would help her do her job how am I supposed to guess at numbers I can't even see

Everyone I talked to at SVS for my eye appointment was friendly, knowledgeable and great to deal…read morewith. The whole team made the experience a breeze and I would recommend anyone who needs contacts or glasses to give them a visit.

Can't change a prescription with a warranty claim because "warranty only covers that prescription"…read more New prescription is weaker

I scheduled an exam online a week out. Leading up to the appointment I kept getting texts asking if…read moreI wanted an earlier appointment. I specifically scheduled that time because that's what worked for me, I didn't need the constant updates on new appointments. I had an eye exam and purchased two pairs of glasses. The staff was friendly when I went in for the exam and purchasing glasses. The facility was clean and inviting. I received a call stating my glasses were in, which was within a week. I went and picked up only one pair because that's what was available. I'm not sure why they didn't just wait until the second pair was in or tell me only one pair was in. After waiting another two weeks I had to call them to see what was going on. They said the other pair was in. To me that's a communication failure on their part. Would they have ever called me, or just let my glasses sit there? The place is a decent place to get glasses, you just have to be proactive about actually getting your stuff.

Jennifer at the Chesterfield location was very helpful. I explained the problem I was having with…read moremy glasses and she fixed the problem right then and there. When I asked how much I owed her, she said 'just a smile' - that made my day! Thank you Jennifer for the professional service.

Been going to the Chesterfield SVS Vision for about 10 years. The ladies that help pick out glasses…read moreare awesome. So honest and helpful. Love Amanda and Lou, they are the best!!! I will always go to this location!!!