I had an awesome experience at Ladera Ranch Dentistry and Orthodontics. Dr. Nik recently did a crown for me, and she really does incredible work. Beyond being so knowledgeable, she is genuinely friendly and takes her time to make sure everything is done right. It's clear she really cares about you as a human being and is fully focused on fixing the condition at hand while making sure you're comfortable. Chanel, the office manager, is just as wonderful. She truly cares about every patient in the office and goes above and beyond to make sure you are taken care of in every way possible. It's rare to find a practice where everyone is this invested in your well-being. I'm so happy I found them! read more

I originally went to this practice after my previous dentist of 40 years retired. It was close and fairly new looking. On my first visit, I should have turned around after I went to the men's bathroom and found it was also being used as a storeroom for supplies, ala Mar-a-Lago--MY mistake #1. When I mentioned the sanitary implications, the scheduler said it was just temporary storage for an upcoming humanitarian trip. To describe this assembly line office is difficult. Everybody has a task, and the treatment rooms are open concept, just low pony walls separating treatment areas with no doors. You can literally hear four different conversations going on at once; if you want privacy, this isn't your place. This is a large practice composed of merry-go-round 1099 dentists--never saw the same one twice in over 10 years. The great hygienist I saw was the only reason I kept going back, since I have good teeth and only had one cavity in 60 years. The pressure to upsell with fluoride treatments, shorter cleaning intervals, deep cleaning, and sometimes concerning observations about gum and bone issues (which turned out to be nothing) were just part of the upsell routine. Dealing with this by saying no, was worse than dealing with the F&I closer at a car dealer. I had one twenty year old crown that was examined by the dentist on duty and told there was hidden decay under it that should be dealt with. After the dentist poked around under the cap, I got home and noticed it affected the bite. Afraid I was going to have it come off, I reluctantly scheduled to have it replaced by the examining dentist--MY mistake #2. I had to pay ahead of time to have the appointment scheduled, and showed up in a room next to others where multiple caps were being done at the same time by one dentist. Hearing the uncomfortable sounds from adjacent rooms made me realize somebody was having major issues! Unfortunately, I was the low guy on the treatment totem pole, I was waiting uncomfortably supine more than being worked on. My tooth was hurriedly ground down A LOT and my delay was supposedly linked to the cap being "printed" and cured. After the procedure was done, the dentist said the root was close and that "we'll have to monitor it", MY mistake #3. Fast forward after weeks of dull pain in my lower jaw, which would not subside; the pain becoming acutely worse. I emailed the office and got the equivalent of a "take two aspirin" recommendation, after being told it might be a bite misalignment, supposedly a common post treatment problem. I then called the office requesting a "head" dentist appointment. Since he only works Fridays, I would have to wait the week. The pain got so bad, I got a referral from one of my doctors to his personal dentist, who saw me within the hour and immediately set me up with an endodontist for an emergency root canal, all within four hours! If the owner of Ladera can't be bothered to take care of one of his long time patients in pain, how do you think you'll fare as a newbie? After I called to cancel my Friday appointment after I told them I had an emergency root canal, they offered not even an apology or refund of the botched cavity/crown job! Learn from my mistakes and go elsewhere. No matter who your general dentist is, if you need a root canal, this is a procedure where you want a specialist. An Endodontist requires an extra two years of specialized training above a general DDS, with the specialized training, equipment, and staff who do these procedures all day. read more

I have been a patient at the Ladera Ranch Dentistry for years. I highly recommend them. It's a beautiful facility, the staff is nice, and the dentists and l hygienists are professional, courteous, and friendly. read more

I've been coming to this dental office for over 20 years, and I truly can't say enough good things about them. From day one, the experience has always been consistent, welcoming, and professional. The front desk team is incredibly friendly and warm. They always greet you with a smile and make scheduling, check-ins, and any questions completely stress-free. You can really tell they care about the patients and go out of their way to make everything easy and comfortable. The entire staff is equally impressive - knowledgeable, thorough, and always taking the time to explain procedures and answer questions in a way that makes you feel informed and at ease. You never feel rushed, and you always feel like you're in great hands. After two decades of coming here, that level of consistency says everything. I'm grateful to have found a dental office I can trust completely, and I wouldn't go anywhere else. read more

About 5X more expensive than everywhere else.. make sure you get a quote and then shop around elsewhere before getting any work done.

From the moment you walk into this office, it's like being welcomed into a happy family! The front staff is so very kind and efficient. My visit(s) were some of the best I've experienced. From the very painless and excellent cleaning from Taylor, to meeting with Dr. Nik. I needed a new crown and have a severe reaction to all things acrylate related, so she took the time to double check ingredients. She even ordered special materials so the crown could be replaced. My tooth was pain free by the next day. Which is pretty amazing for me. I can truly say, this is a dental office that is highly recommended. read more

Sketch is the best word for this office. They ruined my front tooth badly. Did unneeded root canal and the specialist said the root canal was poorly done. This kind of low quality office doesn't belong in Ladera ranch. Owner has offices in underprivileged areas and a con artist. Hire new grads that aren't experienced and over bills and charges very shady business practices. Beware of unneeded Wisdom teeth recommendations read more

Come here if you want to be up charged! This is the SECOND time i've had to come on here to write a review because of another awful experience. After being bombared with their laser treatment several times, after I said no, several times, I walk to the front desk. Typical billing stuff and so I paid and walked out. After telling my brother about it, he told me he wasn't subjected to the same experience as me and had no idea what I was talking about, aka the laser treatment was not offered to him. So I went back into the office and they said it was never offered and that they had misunderstood. The front desk and office manager said that they would never have charged us if he was not offered it, and that the treatment would not have been done is he did not consent to it. I wanted to talk to [hygenist name, I was too upset, rightfully so, to remember], she said she didn't know why we were charged since she never offered or did the treatment. WTF? A $200 MISCOMMUNICATION is outrageous. read more

Ladera Ranch Dentistry is the best dental office I've been to. I can't remember the last time I've been treated with such compassion and as a valued patient. Their modern practice offers so many services, including in-shop crowns that can be done all in the same day depending on your situation and dental implants (all of which I know from experience). Everything has been done with great care and expertise. My cleanings have never been so detailed! I'm so impressed with the service I've received. The front desk staff are as friendly and helpful as the dental team. They treat their patients with respect and professionalism. At my last dentist (who I had gone to for many years) really couldn't provide me with this level of service. When I changed dentists for insurance reasons I then learned what I have been missing. The individual care and the state of the art equipment made me feel like I had been living in the stone ages. I guess I was even though my last provider was only a few miles away. I'm so grateful to have found Ladera Ranch Dentistry. Better late, than never. read more

I'm always well taken care of here. I came here new and Tanya was sweet and gentle. No pressure but so knowledgeable.

I always have a great experience here. The staff is friendly and welcoming. The hygienist was gentle and thorough. The office is modern and clean, and scheduling is easy. Highly recommend this dental practice for anyone looking for quality care! read more

The best dental office in oc! Sydney is one of the best front office assistants and is extremely kind and helpful!! I had my cleaning done by Nina and she was so thorough and sweet! read more

High quality care and Tayna did great at hygienics. Also was covered by my care provider

Dr. Rivera was kind and quick fixing a chipped tooth I had. The whole office is attentive to patient needs. Thanks for a great experience!

I got such good advice from the doctor and everyone here is so nice! beat experience I've had with a dentist office.

I had a great experience at Ladera Ranch Dentistry & Orthodontics. The speed from the front desk to the dentist chair was impressive--no long waits at all. The staff is highly professional, efficient, and genuinely friendly. I really appreciated the straightforward, no‑nonsense approach: everything was explained clearly, with no pressure or attempts to upsell unnecessary services. read more

Wish I could give it zero stars - check my two pictures from emails to texts. The message is they don't care about you.

does not respond to emails . will not respond over a week been a patient for over a year read more

Dentists are great. Front desk not so much. Chanel is very pushy. She won't let anyone else help. I tried to check in and she took another client ahead of me and told me she would check me in. She spent 15 minutes chit chatting and flashing her big white teeth. Then took the next patient back to do X-rays. I showed up 15 minutes early to check in and finally went back to the desk at my appointment time and asked one of the other girls to do the check in. She's pushy when it comes to extras like teeth whitening and straighteners. If I say no once I mean no. Stop trying to sell me stuff. I don't want to see you in your too tight sweater leaning over me. That may work with the men but not me. I've been a patient for several years. The dental cleaning staff is great, the dentists are great. You just have to get past Chanel. read more

I loved this place. All of the staff is super friendly and helpful. Chanel was fantastic and very welcoming. My hygienist was very sweet and had a lot of knowledge to give me. Dr. Rivera was kind and is a great dentist. Would definitely recommend this place. read more

Not to be dramatic but they have changed my life!!! I've been in on/off pain for years with my teeth and was too scared to go forward with any treatments due to my past experiences with dental offices and I am so grateful I buckled down and trusted everyone here. They listened to my top issues and took every one of my concerns into consideration! They helped me target the most painful spots and took care of those issues first. I am biologically so scared of the dentist but find myself excited and happy to visit and leave feeling at peace and healthy every time!!They've been extremely accommodating to my very touchy schedule and my very special personality ;) This office is the perfect balance of professionalism while still keeping the patient comfortable and at ease. I've been to so many dentists and this office has by far been my most pleasant experience ALL around! The ladies at front are so friendly and personable and really care about making sure their guest feel at ease. I've had numerous procedures from Dr. K and the specialists each time resulting in clean work!! To LRDO:Thank you guys from the bottom of my heart you aren't just dentists you really help my self confidence shine through these pearly whites!! read more

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Not only is the office itself very nice and inviting, but the staff in the front and back office are even better! I've gotten multiple treatments done here including deep cleanings, crowns, and x-rays, and they have made the experience so much easier and less intimidating. The office manager was super flexible with my work schedule and treatment plan, and the hygienists and dentists have made all my treatments so easy to understand! Highly recommend Ladera Ranch Dentistry! read more

I have to say, you really feel at home at this office. Everyone is so warm, so welcoming and so knowledgeable! Chanel, the office manager and her team in the front office are all so amazing and accommodating to me! No matter what, they are always doing their best to keep me happy which is hard to find in a dental practice. Let's not forget the amazing team of assistants in the back as well! Everyone is so efficient and understands that sometimes dental work can be scary so they are always making sure I'm comfortable by talking me through everything and leaving no questions unanswered! From the front to the back, this practice is by far the best I've been to. Highly recommend!! read more

This is one of the best dental offices around. Everyone is professional and super friendly! Chanel, the office manager, is honestly the BEST! She was able to schedule multiple appointments at the last minute within our limited availability. She gave us a great tour of the office and was so kind in explaining everything and asking if we had any questions. It was everything we wanted to find in a dental office. The hygienist's were patient and did amazing work. The dentist gave great explanations and feedback and offered multiple options, it didn't feel like they were pushing or selling anything and they listened to our concerns. Also, if you are wanting braces or Invisalign, they have a great deal and Tuesday's the Orthodontist is in office and is very professional and kind and really seems to want her patients to feel better about themselves. Overall AMAZING experience from the first initial booking online, to the phone call confirmation, to the first visit and the next and the next. The office is beautifully decorated and very clean, spacious and very mellow vibe. read more

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Exceptional service! They made me feel so welcome and comfortable. They will be my dentist from now on. Love them

Went in for a cleaning after a very long time. The team took great care to explain everything and did a thorough job! Amazing caring service, very detailed! read more

Dr Kelsey is a real pro and takes care of me and my whole family. I've found my forever dentist! Channel, Bailey and all the staff are great and caring. Love the whole show. read more

first timer here and let me just say how welcoming the staff was, how gentle and caring they were with my teeth, and just the overall quality of this place. 100% would recommend. Thank you to Bianca for being so welcoming caring for my visit! read more

I had a very an unpleasant experience with this office; and after looking at other reviews, here on Yelp and on Facebook, this dental practice obviously has a pattern. I've seen a few other reviews where an almost identical experience to mine has been described. I showed up to my appointment (a simple 6-month checkup/routine cleaning) as a first time patient at this office. I wanted to try out an office closer to where I live, and I will happily drive the 35+ minutes to my previous dentist from this point forward in order to avoid the terrible service provided at this office. To be fair, the young lady that checked me in and gave me new patient forms to fill out was pleasant and friendly--that's about the only good thing I have to say. Everything else went downhill from there. This place has some of the most high-pressure sales and scare tactics I have ever experienced from ANY business. When I made the hygienist, Linda, aware that I was not interested in having any procedures done that were not covered by my insurance - (she was pushing so hard for a $200+ "premium cleaning" that I would swear she's working on commission) - she rushed through my extremely rough cleaning like she couldn't wait to get me out of there. I have never had a "bad" cleaning before this. My teeth always feel great after all the other previous cleanings--after this one, it felt like nothing had even been cleaned...I guess at this office you have to pay the extra $200 to actually get your teeth cleaned! Both Linda and the dentist tried to convince me that I needed thousands of dollars worth of work done to "prevent potential problems"--this is the first that anyone has ever told me anything like this. The dentist asked me "does the (tiny little) gap in between your front teeth bother you?! Fishing for more dollar signs... I could not wait to get out of this place, and will NEVER go back. If you have an unlimited amount of money to throw away on unnecessary procedures, I guess this is the place for you. If you're just trying to get a routine cleaning and not get hounded by high pressure fear mongering sales tactics and you don't enjoy painful, extremely unpleasant teeth cleanings that leave your teeth feeling basically the same as when you started, RUN from this place. read more

This place is horrible from management to billing. The front desk is nice but besides that, avoid at all costs!

I have had the same dentist for 19 years and I switched over to Ladera Ranch Dentistry & Orthodontics about 8 months ago and it has been AMAZING! The office is beautiful, excellent staff members who care about you, and the doctors are so great and conservative with recommendations. HIGHLY RECOMMEND!! :)) read more

Ladera Ranch Dentistry & Orthodontics - General Dentistry Near Me - Ladera Ranch, California

Bailey was a true professional and was super helpful and friendly. She was very informative and passionate about everything.

Came for a Teeth cleaning. Friendly staff good customer service. Me and my family have been coming for awhile would definitely recommend coming here for all ages. read more

Ladera Ranch Dentistry & Orthodontics - Coco Floss - General Dentistry Near Me - Ladera Ranch, California

Very nice staff. Incredible service as well. Especially Chanel, she has been very patient with me with all of my rescheduling and appointments. Highly recommended. read more

I am someone who dreads routine teeth cleanings & has put off my visit to the dentist for years. As a new patient, I had a wonderful experience today at this office. Thank you to Bailey for your kindness, knowledge, and great cleaning today. Thank you to Chanel for making me feel so welcomed and the other ladies at the front desk! I briefly met with Dr. Rivera and she was also very kind and informative. I am happy to have found this place! read more

I have been getting my teeth cleaned here regularly for years. Have gotten my cavities detected early and taken care of. Recommend the dental floss they sell here to improve gingivitis. read more

One of the best staffs of any business that I've ever experienced. Huge shout out to Bailey & Chanel who made my dreaded dentist visit into a great experience. Dr Chamberland is next level & did an amazing job on my first crown which I had been putting off. She did it in less than 3 hours with no pain during the crowning & I've had 0 issues with it weeks later. I've referred everyone I know to go here & will continue. Thanks again! read more

Ladera Ranch Dentistry is always a great experience when i have my teeth cleaned by Rich!! He is by far the absolute best at technique and is such a special person. I actually look foward to my next visit. read more

LRD always does a fantastic job! They do not keep me waiting at my appointment time and are very thorough (but efficient) in their cleanings and the care of my teeth! read more

Dr Aaron Kelsey and staff are the best in the business! I came in after two years of dealing with continual dental issues from the work of another dentist in the area. I had been suffering with excruciating tooth pain for over 5 weeks. Dr Kelsey fixed my pain within an hour. I left feeling like a new person! In 49 years, I have never experienced such exceptional dental work and professionalism. 5 stars across the board! read more