I am always looking for new exquisite spots to get my birthday cakes from. The crepe cake was a first for me. I also like the idea of a cake that isn't overtly sweet. That was perfectly delivered with the original crepe cake. I wanted the Pistachio, but I didn't plan well ahead. This one is popular. However, I was pleased to try the original as a gateway to Lady M cakes! It was fairly simple with light cream and inspired me to return to try another. They sell these delights by the slice also, and there's fancy candies in boxes against the wall also. Staff is friendly also. I missed that 12 noon window by a few minutes to having my order ready by my desired date. They took my phone call and put my order in. My order wasn't immediately found when I arrived but a bit of patience, and there it was. The inside of Lady M is also chic and classy with very white clean interiors- a great place to enjoy dessert. read more

Lady M Cake Boutique - Fancy signage - Bakeries Near Me - Los Altos, California

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Very bad customer service, I was looking at their pastry counter when one of the employee seem to be rushing me and trying to get rid of me. There not a whole lot of people in line and I haven't really decided what I want and that employee told me that if I'm not ready yet to step aside I kinda find this rude. If it's not because Lady M is indeed very good quality French inspired dessert and it's been around for a long time, I careless for it employee. Best Green Tea Mille Crepe read more

Mille crêpe cake! Always delicious. Can't go wrong with the signature mille crêpe cake. But, I love that they have seasonal flavors so regulars have something new to try. This location has some tables, it is pretty quiet, good place to hang or finish some work on the computer. Parking space is shared with Chef Chu's, it starts to get full before dinner time around 5:30 just before the shop closes at 6pm. read more

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Terribly disappointing customer service. When a customer pays ~$60 for four slices of cake, is it really necessary to charge for a carrying bag? I understand it's a CA law but this cost should be accounted for in the pricing. read more

This is certainly one of the most unique style of cake I've ever had. It taste like it consists of layers and layers of crepe like texture. The cake is very light and soft. Also all the flavors aren't overly sweet. If you never tried anything like this I would recommend trying it at least once. All the flavors I've tried so far are delicious but if I have to choose one I would go with the pistachio flavor. For $10 a pop I would consider this a treat yourself type occasion. However with the way the cake is constructed you are getting what you're paying for. Service is decent and the place appears to be pretty new. Not sure what was here before but feels like it used to be a coffee shop. read more

Lady M Cake Boutique - Pistachio, chocolate, green tea and mango - Bakeries Near Me - Los Altos, California

Not a lot of traffic on Sunday right after they opened. They are still short staffed but both staff were friendly and courteous. I walked in and got in the line quickly. Another woman was lingering in the store and later joined me in the line but went ahead of me. The staff kindly asked her to join the line because I was in the line first even though she was just trying to pick up an online order. I was interested to try the new flavors of Illy coffee and Matcha, and Pistachio. They were both ok, not overly sweet and both were moist in the layers with enough cream. But the flavors were a hint milder than I hoped. The store was kept clean and neat and bright as usual. read more

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Thank goodness it's open again! They were closed for a while and I've been waiting a long time for them to be back! Yay! Been obsessed with these delicate, melt-in-your-mouth crepe cake! Thin layered crepes will the softest, lightest cream, oh man, each bite is to be savored! Got the large pistachio cake recently and it didn't take too to polish it off! In the past, I've enjoyed their signature Mille feuille cake, and obsessively devoured their seasonal favors such as rose as well as earl grey. They are right next door to Chef Chu's, with plenty of parking. The ambience is pleasing, clean and has plenty to tables if you can't wait until you get home to enjoy a slice or two! read more

Lady M Cake Boutique - Pistachio cake - Bakeries Near Me - Los Altos, California

I like this place. It was really small and the guy working in the area was really helpful. I was able to go for the three item bonbons and although I knew which flavors I was going to get, he was more than willing to help me pick some of the most popular ones. He did a great job packaging everything up. I was in and out and under 2 minutes. Can't complain. Very nice. Very clean area read more

walking inside and finding very airy, white and minimalistic...some seating and large glass counters filled with perfectly arranged wedges of crêpes cake slices...small and large whole crêpes cakes available...earl grey mille crêpes cake slice $13.50...the clear favorite for adults...dense firmer layers and little messier to cut through with a fork...taste is fantastic...amedei chocolate mille crêpes slice is also priced at $13.50...child's favorite and softer layers of crêpes...easier to cut through, moist and delicious...the cakes are good, but prices are insanely high... read more

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This Lady M location is such a hidden gem. The cafe has plush, comfy seating and was completely empty when I visited probably because Los Altos isn't a big hangout spot, which makes it even better if you want a quiet place to relax. Parking was plentiful and super easy, right next to the café. I ordered an iced Americano, the original crepe cake, and the coconut crepe cake. The coffee was really good, and the cakes were amazing as always - consistent and delicious. What I especially love about this location is that they had all the flavors available. At their Valley Fair spot, so many cakes are usually sold out, but here everything was fully stocked. Definitely a great spot for a sweet treat, and I'd happily keep coming back here. read more

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The store is super nice, bright, and clean with a handful of tables available for dine-in. Each cake slice is $11.50-$12.50. They have seasonal flavors that rotate in and out of the menu throughout the year. Most people were only there for pick-up orders. We tried the earl grey flavor and lavender matcha flavor. Both were delicious. Staffs are very friendly. Coffee was just okay, nothing stands out. It's a nice place to sit, chill and enjoy the cakes. I wish they serve in actual plates and mugs instead of paper ones. read more

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Got a few slices of mille crepe cakes. Always delicious. Loved the service: quick and accurate. Ambiance was very nice: a nice seating area with lots of tables and chairs. Will come again. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

Was staying in the Stanford area and decided to door dash from Lady M Cake Boutique. I got the Noisettes au Chocolat & Tiramisu Mille Crepes. Both were very good and satisfying. It reminded me of cheesecake, but lighter. They were moist and fresh, even for ordering in the evening. They were smaller than I expected, but hit the spot. read more

Lady M Cake Boutique - Noisettes au Chocolat Tiramisu Mille Crepes - Bakeries Near Me - Los Altos, California

I always love have lady m cake for special occasions! It's really easy to preorder online, though the popular ones do sell out. I love how they are always updating the flavors and offer them as slices as well. They usually show me the whole cake when they give it to me too so I can make sure it looks good. Very thorough! They also supplied a decent amount of forks, plates, and napkins which was convenient. Lady M is always a classic light and not-too-sweet cake! read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

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Lady M is one of those places that feels like a treat the moment you step inside. The space is bright, almost like it's designed to showcase the cakes. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

IMHO Well, this was my very first time actually trying a Lady M Mille crepe! I've seen the cakes before at their Valley Fair location, but I couldn't bring myself to pay that much for a slice of cake. After enjoying lunch next door at Chef Chu's, my friend wanted a Lady M dessert. I was happy to oblige and treat her! The boutique is so bright, white, and welcoming! They have white tables with blue velvet cushioned chairs if one chooses to dine there. At the time, they had about 8 cakes of different flavors ready to purchase and take to-go. About the same with the individual slices. From reading other reviews, the Pistachio crepe is a favorite. That's probably why there was only one slice left to purchase. My friend and I chose the Amedei chocolate Mille crepe, for $12.50 per slice. This particular slice has twenty handmade cocoa crepes layered with pastry cream featuring Amedei's chocolate from Tuscany, Italy. The gentleman ringing us up asked if we were dining in or taking out. When we told him we were dining in, he carried our plated slices to a nice table for us! Nice touch. We loved our Mille crepes! They were so creamy, light, and not too sweet! I would like to try the Pistachio next time! read more

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Nice and friendly. Stopped by to pick up two slices of their famous crepe cakes. Was smooth and the person behind the counter was suggesting their new menu. As always, their cakes were delicious! read more

Decided to check out this place. They make crepe cakes. Lots of variety. Got one to go. I thought they were expensive $11:50 a piece. Looked good. Tried it when I got home and was disappointed by the flavor and texture of the cake. I expected a soft velvety cake (it was tiramisu flavored) but found it to be rather dry and chewy. The cakes are beautiful to look at but unfortunately disappointing in taste profile. read more

Got a 9 inch cake with an assortment of slices. It's pricey but for a very special event, it's a fun way to celebrate. We got matcha, lavender matcha, chocolate, tiramisu, strawberry, passion fruit, guava, and original. It was also nice to be able to walk in at 5 pm and get a whole cake. A lot of other places require ordering ahead of time. read more

Brought home some Lady M Mille crepes and they were pretty good but my favorite was definitely the pistachio. I was some of the flavors of the crepes were stronger but I felt like the fruity flavors almost blended in together tasting very similar. They all had subtle light fruity flavors except for the pistachio one which is probably why I liked it more. Overall the base definitely tastes the same since it is all cream and not super flavored but it's still a pretty well made crepe cake but for the step price for a slice I'm not sure if I'll be back. read more

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I ordered 2 slices of cake through Lady M's official website. When I picked it up, the box was sealed, so I didn't check it until I got back to San Francisco -- only to find out they gave me the wrong flavor. I had ordered the Dubai Chocolate but was given Sesame instead. I immediately submitted a refund request, but after an entire week, no one followed up. I reached out through online chat, and instead of helping, the representative told me I needed to contact a third-party platform. I had to point out that I placed the order *directly* on their website -- only then did they change their story and say I should call customer service. I called and was then told I needed to email them instead. I emailed right away. It's now been another week, and still no response. This has been a very frustrating and disappointing experience. For a brand that positions itself as premium, their customer service is shockingly disorganized and unresponsive. I expected much better, and I would caution others against using their website. [Update] After posting my review, Lady M's team reached out and followed up on the issue. I appreciate that they took the initiative to make things right, and their gesture was thoughtful. While the original experience was disappointing, I'm glad they took the time to respond and resolve it. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

Got the strawberry mocha cake this time. Surprisedly it turned out much better this time. There was no mold, the cake tasted fresh and delicious. Happy with the cake read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

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Perfect spot to chat with friends in a spacious, new, and convenient location that doesn't get too crowded. We had a group of 9 for a fun chat after watching Wicked movie in Mountain View. The highlight here are the crepe cake slices which are delicious, interesting, and importantly "not-too-sweet." We enjoyed the fun champagne one with gelee on top and also the chocolate one with Amadei for connoisseurs. Lady M isn't the cheapest place but a very good experience for light dessert and coffee/tea. We enjoyed this cafe in Manhattan and SoCal so glad to see it in Bay Area. read more

You know you are at a special place when you buy a cake at a "boutique." No, not just a bakery, sugar, eggs and flour, but: a boutique. If you have been a bride and have bought a nice wedding dress at those wedding dress specialty stores, you could appreciate Lady M. Today is my birthday and I was asked a week earlier by my SO what cake I want and I immediately shouted "Lady M!'" But I live in Oakland and this place is in: Los Altos? Yeah. I want a Lady M Cake. This mere establishment in the Bay Area sprouted up in 2019 and it survived the Covid depression and is still standing in its square boxed hut just off El Camino and San Antonio. The flavors are to die for: Purple Yam, Pumpkin Brûlée, Hazelnut, Passion Fruit. Yeah, I've pretty much had them all and they are all 2 dimensions better than the next best cake. And yes they are expensive. One day, inflation will spike again and they will sell these cakes for $500 and I'm gonna say, "damn that's overpriced, but DAM it's too good NOT to buy. This place originally came from NYC somewhere in Manhattan, most likely near a Kosher Deli in the midtown East Side. I'll have to look that up. The service here is posh, enthusiastic and polite. The quality: the best ever. read more

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Got my brows done nearby so instead of heading straight home, I decided to take myself out on a dessert date. I have not eaten out by myself in so long. I love eating by myself. There's something so relaxing about it; no small talk needed, no eye contact needed, no conversations. After I snapped a picture of my slice, my phone was out away also. The intricate work layering 20 crepes shows. I ordered chocolate for myself and was giddy as I was about to dive in. It was almost too pretty to eat. The crepe later wasn't dry. The chocolate cream was smooth and mildly rich.. perfected thin layer throughout. Tess enjoyed the tiramisu slice I got her. I wasn't so sure if Ronnie's mom enjoyed the passion fruit slice but let's just say that my next splurge would be an entire crepe cake. Yes, it's quite expensive but doing this takes incredible patience and calculations. The "name" date I did not know I needed. Service was awesome, by the way. Friendly and thorough. read more

Lady M Cake Boutique - Chocolate. - Bakeries Near Me - Los Altos, California

(Overall: 57%: F) - My parents picked up these mille crepe cakes from Lady M and I tried the lavender and matcha flavors. While these crepe cakes sound fancy as a concept, I never understood their staggeringly high price point. Regardless, you would expect the ingredients to be high quality when they're above $10 a slice. However, to our surprise, 2/3 people who consumed these cakes a while back (including me) got an upset stomach almost instantly afterwards. Overall, I found the presentation (especially looking at the piping of the lavender slice) to be a bit sloppy, the taste to be mediocre, and the quality to be concerning. While the New York Lady M does not give me stomach issues, this one is something I definitely don't recommend. IG: @amei.eats read more

Lady M Cake Boutique - Lavender and Matcha. 1 star. IG: @amei.eats - Bakeries Near Me - Los Altos, California

The two stars are for the pretty delicious milli-crepe cakes. We ordered two drinks - they are just ok. We were the only two customers sitting there. Subtracted three stars because of the staffs who were either dishonest or careless. They overcharged us for one slice of cake (plus tips). If we didn't check the receipt one more time and asked, we would not even get the refund of the piece of cake ($9.20). The experience was not that good. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

I tried this for the first time yesterday. We had the chocolate crepe cake and the Marron Mille crepe cake. They were good, and special in the sense that you don't have a "many ultra-thin crepe upon crepe layer stacked into a compact cake" like this every day, but for my tastes, it wasn't ultimately a must have dessert that I really desire to eat again. It's not really a fault of the execution, just doesn't happen to be a genre/type of dessert I happen to appreciate or want to pay a premium for. I think my wife enjoyed hers more than I enjoyed mine. I mean I did enjoy it fine, just didn't find it anything I would really try to seek out again. read more

Lady M Cake Boutique - Marron Mille and chocolate crepe cakes - Bakeries Near Me - Los Altos, California

I wanted to check out this place because 1) it looked fancy and 2) I had never tried the crepe cake. So, I was looking forward to it. As we entered the store, we were greeted by very friendly and cheery staff. We got a slice of the Signature Mille cake and a tiramisu. The cake was nice, very creamy, and not too sweet. The store was very cute. The only qualm I have with this place is that they serve on disposable plates and plastic utensils, which is a bummer. For the price and the ambiance, I'd expect a real plate and utensil, but oh well, a person can hope. read more

Lady M Cake Boutique - Signature - Bakeries Near Me - Los Altos, California

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Ordered a cake online and picked up at this location. It was very easy, staff were very friendly and helpful. The place itself was clean and trendy. It is always my favorite for crepe cakes! My personal favorite is matcha, it is just the right amount of sweetness, each crepe layer is filled with cream and was very enjoyable! Signature and tiramisu were also good, just a bit sweet for me. I'd always come back for their crepe cakes. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

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What I would give to have another slice of their Pistachio crepe cake again . If anyone wants to PM me when they'll bring it back... lol I called in June to their corporate to confirm if the location was accepting orders again, and at the time, the operator said it was closed for good. But to my pleasant surprise, corporate called me back within 30 minutes to let me know they are taking call in orders for pick up. I've had nothing but great service from Lady M onsite and from their main line. I don't stay to eat the large 9" cakes that I order because it's going home for the fam. Love their Pistachio, very rich and creamy. I've had their other flavors, but nothing beats the perfection of Pistachio for me. Online ordering is a breeze, I haven't been back to this location since they closed temporarily and recently reopened. But when I see Pistachio back... *adds Pistachio Pistachio Pistachio* a few more times for vis, I'll be back! read more

The male staff who apparently goes by the name Jose and is "the supervisor" is a rude condescending passive aggressive pathologic individual who is clueless about customer service. This individual clearly has a personality problem as others have pointed out. We went in a simple purchase and instead of serving the customer he chose to give us a hard time and a lecture and insisted on not providing some basic information about the cake he was selling. His attitude escalated to the point that we had to ask for him to stop talking to us. It is simply incomprehensible how a business can be so stupid to put someone like this to run their shop. read more

Passion Fruit: 5 Pistachio: 5 Green tea: 5 Earl grey: 4 Marron: 4 Chestnut pastry cream w/ powder sugar, sweeter than Signature Signature: 4 original flavor Potechi crush chocolate 5 green tea read more

Well-made and light pistachio crepe cake. The layers are even and there's just the right amount of cream between each layer. Definitely pricey for a slice of cake, but I've made a crepe cake before and know the amount of labor it takes to make all the layers. The pistachio flavor comes in strong and it's well balanced. It came in a nice box which I appreciate for the price tag. read more

Lady M Cake Boutique - Pistachio - Bakeries Near Me - Los Altos, California

First things first, they don't allow pets inside their store, so please don't bring your pets. They will ask you to leave. I tried a slice of each of their flavored crepes- 1. Matcha crepes 2. Tiramisu crepes 3. Chocolate crepes 4. Strawberry crepes 5. Signature mille (vanilla) crepes 6. Passion fruit mille crepes 7. Jasmine calamansi mille crepes 8. Mango shortcake Their crepes are very rich and flavorful. Some were sweeter than the others. The sweeter ones can be hard to finish by yourself. Go for fruity flavors if you like less sweet stuff. Overall, great crepes. read more

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The last time I visited the Lady M salon was pre-pandemic and due to popularity there were lines to purchase the cakes slices. My recent visit, there we no lines, but it may due to visiting as they were opening. The layout changed a bit, but inside was still very bright, clean (almost sterile) and I felt welcomed. On my visit the new flavors I noticed were lavender crepe and guava crepe as well as their familiar flavors--it was so hard to choose. I opted with the standard flavors, green tea and tiramisu. I walked with only two slices, it was only for 2, and crepe cakes are meant to eat sooner than later. The cakes were just like how I remembered it...each layer of thin crepe deliciousness. It may have been awhile (they no longer sell Royce chocolates either), but it still is good and worth the price. I've had other crepe cakes, but nothing compares to Lady M. read more

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I love crepe cake and there aren't too many places to find it so I'm so happy I found a store dedicated solely to crepe cake. The interior is beautiful and bright with a lot of white. It's a clean inviting look, kind of like what a modern version of how See's Candy would look. They have many cakes, but I always gravitate towards the green tea one which is excellent. The seasonal strawberry swirl is also very good and flavorful. For people that are used to heavy buttercream frosting, crepe cake probably won't seem as sweet but I think they are just as good. Worth noting that if there is any special occasion like graduation or Mother's Day they can sell out of product. I came once an hour before closing gradation weekend and they literally had only 2 slices of cake left. Wth! In times like that it's best to order online or call ahead. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

This was my 3rd time going to LMCB. I like getting my deserts to go without packaging so that I don't have to deal with the associated waste. LMCB has a policy that states staff are not "allowed" to give a customer a slice of cake on a paper plate to go. Each time, I've had to get into an argument with the staff so that I can take my cake out as I wish. Today, they gave me some BS about how a cake slice can't be sent home on a plate because it's perishable. WTH! The boxes aren't tiny refrigerators! Regardless of box vs plate the cake will arrive home the same. The staff is simply unfriendly and it takes away from what would otherwise be a treat. If you're looking for a posh but friendly desert experience go to Maison Alyzée on Castro instead. If you request a no bag or box, they will oblige and even thank you. read more

Today, I drove from San Francisco to buy a family birthday cake (Pistachio Mille Crêpes - 9 inches) between 2 p.m. The weather was especially very hot, so I asked politely if you could wrap the cake cold. but the young male staff, who was not friendly, said that they didn't have such service. But It was not my first visit, so I said that when I visited before, they did. But the staff said they didn't know, and "If you want to file the complaint yourself." It's an expensive cake. My suggestion is that Lady M should prepare these basic service training with the right staff of your customers. I am very disappointed that your complacent response has led to the loss of trust from customers, and I am also sorry for Lady M, who only cares about sales. read more

Lady M Cake Boutique - Bakeries Near Me - Los Altos, California

The crepe cakes are delicious here and the quality is consistent. My fav is the passion fruit one when it's available. The cakes are expensive though at ~$10 per slice. read more