Went in on a Thursday afternoon. There were 3 staff members when I walked in, one customer walking out, and no other customers around. I was standing at the glass for a while before being acknowledged. Someone finally came over, and I asked if the Ube Black Sesame cookie was vegan since the display writing was a bit smudged. The staff member confirmed, so I got that cookie and a Gingersnapperdoodle since I loved it before. I also asked about the Brownie, but did not receive a very helpful reply. My question: Is the brownie very rich? The response: It's like any other brownie. I'm not a fan of chocolate items that are super rich, and some brownies are fudgy, but some are more mild. I'd expect someone working there to be a bit more helpful and descriptive. I ended up not getting a brownie. Lowering my rating because the service was subpar, and the Ube flavor was nonexistent in the Ube Black Sesame cookie. The Gingersnapperdoodle was still yummy like before, but had a more sandy texture than last time. read more

Sweet Diplomacy is a gluten free only bakery in Los Altos. We've been here multiple times to get GF goodies. 4.7 on Google, 4.4 on Yelp. From cakes to cupcakes to cookies, everything is gluten free. Prices are not cheap, but the quality is high. Must goto spot for GF Folks. Far better than the one or two offerings at Jane the Bakery, Mariposa Bakery, or the Mill. Safety Pluses - Online menu, Delivery services available, online ordering. Food Review: Carpe Diem Cake (Gluten-Free & Vegan) - "Portland" Chocolate Brown Sugar Cake ($48) is better than most gluten free cakes. Perfect for those with strict dietary guidelines. A bit on the sweet side and not that moist. 8/10 The Diplomatic Cookie ($5) Chocolate Chip Cookie (Gluten-Free, Dairy-Free, Nut-Free, Vegan) - Most GF cookies are powdery and gross. This one is one of the better ones. Pretty thick with good texture and flavor. 8.5/10 Muffin - Lemon Poppy Seed (Gluten-Free, Dairy-Free, Nut-Free) ($6) is a less sweet option. Also one of the top GF muffins. Not powdery, and not overly sweet. 8.5/10 Overall - Very Good Food - Very Good Decor - Very Good Service - Very Good Value - Fair Would we come back - Yes read more

If you want a cupcake that's like other cupcakes this is the place to go. You definitely won't tell a difference between a regular or gluten free. Service is good I went in when it was busy. [[HIGHLIGHT]]I like being able to see them decorate the cupcakes![[ENDHIGHLIGHT]] [[HIGHLIGHT]]It is small and no seating inside but outside seating available 2 tables and a bench.[[ENDHIGHLIGHT]] The coffee is good too I just didn't get one this trip. read more

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I was very excited to try this bakery because i heard it had a good amount of vegan options! Service was quick. It was an in and out experience. I ended up getting the vegan red velvet cupcake and vegan white chocolate macadamia cookie. The frosting of the cupcake was a bit too sweet for me, but the cake was absolutely delicious! The cookie was very soft and crunchy at the same time. The macadamia nuts was salty. Overall, I would come back to try more other vegan options. read more

Sweet Diplomacy - Vegan red velvet cupcake, Vegan White chocolate macadamia nut cookie - Gluten-Free Near Me - Los Altos, California

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I loved this little shop and their pastries are so good! Since we were new here we asked for recommendations. We ended up getting a chocolate chip cookie, blueberry streusel muffin, and an apple tart (which we ate later that night). The cookie was so good. The base of the cookie was soft and crumbly. The blueberry muffin was just as good! It was soft, moist, and melted in your mouth. Usually gluten free, dairy free and vegan muffins taste dry and sucks up all moisture in your mouth because they are so dry. We were just as surprised with the tart on how good it was! The tart was eaten here and there because it was a bit sweet for us but very good. I can't wait to go back. The staff was so nice and patient with us ordering and answering our questions. [[HIGHLIGHT]]Great little gem of place to get some great pastries![[ENDHIGHLIGHT]] read more

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Tasty and healthier than the usual options. I will take it! Sweet Diplomacy makes everything gluten-free, with loads of vegan, paleo, and nut-free options--perfect for anyone with dietary needs. The vegan brownie was awesome. Very friendly girl at the counter. read more

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I must admit that I still have a knee-jerk reaction of rolling my eyes whenever someone tells me that they are gluten-free (NOT counting those that have Celiac/gluten allergies). However, I will say that one good thing that has come from this movement is the plethora of innovative gluten free bakeries and eateries that serve up tasty products. I first learned about Sweet Diplomacy when my neighbors gave me some cupcakes from here that tasted amazing. When I looked them up, I was surprised to learn that they were in Los Altos as I live nearby and had never heard of them. [[HIGHLIGHT]]The shop is very cute and homely and feels as if you are in someone's home kitchen.[[ENDHIGHLIGHT]] Although they seem to specialize in cupcakes, they also serve a number of other gluten-free and even vegan items. I should note that this bakery focuses on more desserts (ie cookies, cakes, tarts, etc.) rather than pastries (ie croissants and buns). I never thought that my new favorite go-to bakery would be a gluten-free one. As a Mountain View resident, I must say that it is also nice not to have to trek to Palo Alto in order to get some tasty cupcakes! read more

Location: I didn't go to the storefront but loved that Sweet Diplomacy ships their goodies nationwide! Super convenient as we were planning our Employee Appreciation Event! Pricing: $4.50/cookie sounds like a lot, but when considering that Sweet Diplomacy caters MANY food allergen/sensitivities that is SO difficult to find in baked goods. Worth every penny! Service: As we ordered a large amount of cookies for a special event, we were a little anxious about delivery. We did not receive any shipping confirmation or tracking number until the day before delivery AND we only received it after sending a follow-up email requesting for this information. Communication could improve. We appreciated that each cookie was individually wrapped, however some bags were open and the cookies were exposed to germs/open air. Need to improve quality control.. Also Maybe they should have their logo on the packaging? We printed our own signs to show support to the business. Food: Gingersnapperdoodle: 4/5 Ginger spice is very forward but a good blend of the gingersnap and snicker doodle. (Gluten-Free, Dairy-Free, Nut-Free, Vegan) Chocolate Chip: 5/5 My favorite part is the sea salt flakes and how they complement the cookie. (Gluten-Free, Dairy-Free, Nut-Free, Vegan) Cookies are a good size, very crunchy and crumble a little easy. I'd love to try other baked goods from Sweet Diplomacy! read more

Sweet Diplomacy - Gingersnapperdoodle Cookie (displayed at our event) - Gluten-Free Near Me - Los Altos, California

A gluten free bakery? Hooray!!! I don't live very close, but I always try to support gluten free businesses, so I was sure to stop when I was in the neighborhood. I got a couple cupcakes and the paleo carrot muffin. The two things I had to go were packaged safely in a box. The cupcake was beautiful but a little dry, the carrot muffin was amazing!! I will definitely come for those again! I tried to take photos of all of the offerings - we were there a little later in the afternoon. read more

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Okay where to start! This place was a gluten-free individual's heaven! SO MANY options! The pastries not only looked amazing but TASTED amazing and didn't have that gross gluten-free taste other bakeries have. They have so many tasty treats. Like the cinnamon roll was DIVINE. (But they only do them on Sundays I guess) We also got: ube creme puff, vanilla cupcake, Madeline, vegan brownie and blueberry coffee cake. I practically swallowed the brownie and coffee cake whole, they were so good. The vegan options were equally amazing...that brownie was out of this world good. So rich and dark. (Ok great I'm salivating again) [[HIGHLIGHT]]It was a very quaint, cute little shop.[[ENDHIGHLIGHT]] The servers were super sweet and kind and patient while I took a whole century to decide. Everything was moderately priced for being gluten free. And I loved the cinnamon roll latte the cashier recommended. It was so amazing, 100% going back as soon as I'm in the area again! Plus they ship on their website and their IG is so cute! Follow them so amazing! read more

Sweet Diplomacy - Madagascar Vanillla Cupcake, Blueberry Coffee Cake, Ube Creme Puff, Madeline, Vegan Brownie - Gluten-Free Near Me - Los Altos, California

[[HIGHLIGHT]]This is a very cute little dedicated gluten free bakery in downtown Los Altos.[[ENDHIGHLIGHT]] I arrived at the bakery right when they opened, and was greeted warmly by the staff. Their selection of gluten free and other allergy friendly baked goods was overwhelming! Today I opted for a lemon poppyseed muffin (which I inhaled almost immediately) and an egg custard tart which I am saving for tomorrow. I am super excited to try the tart since I thought I'd never get to eat an egg custard tart again after going gluten free! They also serve delicious flavored lattes. I tried the seasonal honey cardamom latte and it was delicious. I think I'll have to come here every week to try to sample all of their tasty gluten free treats. read more

Sweet Diplomacy - Dessert case- muffins, cakes, and cookies - Gluten-Free Near Me - Los Altos, California

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What a special place! We were looking for a vegan birthday cake and a friend recommended Sweet Diplomacy. We learned from the lovely staff that the entire bakery is gluten free and some of the cakes are also vegan. For a non-vegan, non-vegetarian, non-gluten free person, I'll admit was nervous about the taste also being flavor free, grainy, and dry. We brought 2 cupcakes home to try before committing to the full birthday cake and wow... I was severely WRONG! We ordered 3 cakes and everyone in our tough crowd was impressed! Love this place, and will be back for sure! read more

I received a box of sugar free, vegan and gluten-free cookies from a friend. The cookies in the package remained intact but 3 individual compostable plastic packaging came apart! Some cookies were exposed to air during transit. After warming the cookies in the oven, they have a crunch to each bite but have a different mouthfeel-grainy texture. It is good to know that these specialty cookies exist and can be shipped nationwide. read more

Sweet Diplomacy - Gluten free and vegan cookies - Gluten-Free Near Me - Los Altos, California

I've came here twice. I have celiac disease and I get excited when I see places like this. The first time I came I spent over $20 on pastries that wasn't worth it. I got the tiramisu cake and other pastries that didn't taste right. I decided to try it again hoping it was just a bad experience. Unfortunately it was another bad decision. I got two different flavored cupcakes that me and my friend both tried out. Both tasted the same. I was so disappointed. I really wanted to like this place, but I will not be coming back. Customer service was also terrible. Nobody really was trying to help you or approach you. read more

This place is to die for! My husband has celiac disease, when he first found out he was so sad because he thought he'd never be able to have cupcakes or pastries again. Enter Sweet Diplomacy! They have a wide variety of delicious gluten-free sweets! My husband loves cupcakes so in this visit, I bought three of the Madagascar vanilla cupcakes, and I absolutely love anything lemon poppyseed so I also grabbed a lemon poppyseed muffin for myself. We are frequent flyers and will continue to come here just because it's so nice to have a gluten-free and celiac safe pastry spot. Excellent! read more

Sweet Diplomacy - Three Madagascar, vanilla cupcakes, and a lemon poppyseed muffin - Gluten-Free Near Me - Los Altos, California

Ordered the Carpe Diem Red Velvet Cake. Consistency is dense and slightly chewy/spongey. Not delightful. Cream cheese frosting is overly sugary sweet. Visually very pretty. We eat mostly gluten free and this was Overall not a great experience and I will not be buying here again. read more

Lovely allergy safe bakery with fantastic baked goods! Friendly helpful staff that answered all my questions about what allergens are in each item. They are also quite clearly labeled and separated. They list which items have nuts or dairy in them. Everything appeared to be gluten free. read more

Sweet Diplomacy - Red velvet cupcake and cherry tart - Gluten-Free Near Me - Los Altos, California

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A dedicated gluten free bakery!!! I had to come try something on pi day, although they didnt have any pies in stock. I got the passionfruit tart and lemon tart instead. Both were oozing with the curd. It's a little too much curd actually. The passionfruit tasted better than the lemon. I also got the okinawa cupcake which is a monthly special. It was absolutely delicious. I loved the matcha flavor and the lychee paired really nicely. Definitely will come back to try the other treats! read more

Sweet Diplomacy - Gluten-Free Near Me - Los Altos, California

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This is a gluten free persons DREAM!! So many options and dairy free / vegan options as well. Great prices for the quality!!!

The cakes and sweets are great. Just hire better less rude people. The girl with all the piercings super rude. Difficult for her to respond hi to customers?! If I spend $20 for three pieces of sweets, I don't want to be treated rudely. read more

Found this cute little shop while walking around. While it is cute, I do emphasize that it is small. It is more of a to-go type of place but I don't mind and the staff are very quick. I love that they label all of their allergen friendly desserts too! We got the carrot cake and chocolate cream puff. The carrot cake was delicious. I liked the texture even better than those with gluten. The chocolate cream puff was not as sweet as expected so depending on your sweet tooth you may or may not like it. It did have a generous amount of filling though. My only downside was that the lavender London fog I got was quite watered down. However, that may be partially my fault for ordering it iced. I just wish I could've tasted more of the lavender. read more

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If you advertise a coffee for $4.50 and charge me $5.25 with no explanation, that's an issue for me. I don't mind paying for coffee; I do mind deceptive pricing. +1 star because the americano was decent. read more

My daughter has more allergies that the normal person and the fact that this place regularly has items on their menu that can accomodate all her allergies is a life saver. Allergens aside, their products are actually really delicious. My daughter loved the red velvet cupcake which was vegan, free of gluten/soy/oats/dairy. We live in San Francisco but have happily made the trip here a few times just so my daughter can have something she enjoys. Thank you for being here! read more

My daughter's bday and cannot have gluten products. Found this bakery that is % gluten-free. Service was friendly and fast. Cupcakes were kinda of dry but still tasty. Recommend microwave for 10 sec to moisten it. Icing will melt a little but we didn't mind. However, I did find a piece of plastic in my cupcake after I bitten into it. That did not deter us from gobbling down the rest of the cakes. Other than that worth a trip to buy other baked goods! read more

Sweet Diplomacy - Mix of flavors - Gluten-Free Near Me - Los Altos, California

Simply amazing sweets! Love it all, even their coffee is great. I've tried many things from muffins to tarts.

I am so impressed by how much they're able to produce in such a small space and kitchen!! We got a Los Angeles cupcake and a lemon meringue mini pie. The Los Angeles was a fruit medley frosting on a vanilla cupcake with gold sprinkles on top. I did find the cupcake itself to be a bit dry and the frosting was a really good texture but didn't stay on top of the cupcake. I wasn't able to taste every fruit that was in the description but it was refreshing and not overly sweet. The lemon meringue mini pie has a soft crumbly crust and is the perfect ratio of lemon filling to meringue. If you prefer a more sour lemon flavor then this probably wouldn't be my first recommendation but it's not overly sweet and the meringue has the best texture. I would definitely return to see their seasonal flavors and desserts. Perfect for a little sweet treat while exploring the area. read more

This place has vegan and gluten-free options. We ordered the ginger snap (I think) cookies which were pretty decent.

Wow. Baker paradise. I just had the amazing cowboy cookie and it was so delicious. A little chewy, chocolatey, nutty spiced and everything I like in cookies. I'm def coming back for dessert. They're also gluten and vegan friendly (good for your gut!) read more

Sweet Diplomacy - Cowboy cookie - Gluten-Free Near Me - Los Altos, California

Last year, I was in the fortunate position to have attended the Yelp Elite event that Sweet Diplomacy hosted. It was there that I learned that they make these gorgeous, hand piped rose cupcakes. Fast forward to last month where I wanted to bring cupcakes to my workplace on my last day before starting graduate school, Sweet Diplomacy brought my vision to life. On their website, they have 4 specific color schemes that you can select for the celebration cupcakes. I was set on having the color scheme be blue to match my future school color (go Columbia Lions!). One simple email to Sweet Diplomacy's team and it was easily arranged for me. When I picked up the cupcakes, they were perfect! The team at Sweet Diplomacy had frozen the cupcakes prior to my pick up time so that they can maintain their shape during transportation. It's very thoughtful of them to think of these little details. As you can see from the pictures, they were absolutely gorgeous and they tasted great; the bases were an assortment of chocolate and vanilla. The only minor thing to look out for is that the blue buttercream is truly BLUE like everyone who had a blue cupcake had blue teeth and a blue tongue afterwards. Nothing a napkin and little water can't fix though :) A dozen of these cupcakes cost $90, which really is a steal for the quality and presentation. Overall I'm so glad that Sweet Diplomacy was able to help me celebrate one of the most important milestones in my life! Everyone at my work loved the cupcakes and I was happy to know that they enjoyed them. Thank you Sweet Diplomacy! I look forward to being a returning customer when I return to the Bay Area. read more

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this is a super cute bakery offering gf, vegan, and paleo options! i am none of those things, but came with my friend who's allergic to gluten. it's nice to have a bakery that caters to a wide variety of dietary restrictions. the service was super friendly and quick. the prices are a little on the high side, which is to be expected from a specialty bakery! [[HIGHLIGHT]]there isn't seating inside but you can order and sit at the tables or bench outside![[ENDHIGHLIGHT]] it also seems like a lot of folks take out and bring it home. we tried the carrot cake muffin, the blueberry crumble muffin, the special okinawa cupcake (matcha with lychee buttercream), and the tiramisu! my friend didn't really like the blueberry crumble muffin, as she found the texture off-putting (i agree, but can't put my finger on what it is). the carrot cake muffin was better, as it has a lot of carrot throughout, breaking up the texture nicely. i also really enjoyed the crispy coconut & nuts on top! the okinawa cupcake was alright, as the matcha flavor wasn't very strong in the cake part. it was a bit grainy but i didn't mind that. the lychee flavor also wasn't very strong in the buttercream, and i can't help but feel that the flavor combo wasn't ideal? maybe a strawberry or banana flavor would have been more fitting for this cupcake. lastly, we really liked the tiramisu! again i think having more textural elements (layers of cream + ladyfingers) helped with the graininess. it was also a bit dry, so i wish the coffee soak had permeated the ladyfingers more, but i think the moisture from the cream definitely helped. overall, not bad given that everything's gluten free, and in some cases vegan or paleo! i'm not a picky eater and usually not put off by textures, but i do think that some of the baked goods just weren't super pleasant to eat and won't be enjoyed by everyone. additionally, i was disappointed by the lack of flavor in the cupcake! however, i'm more forgiving with the rating, as it's so hard to formulate classic baked goods with these dietary preferences in mind :) would recommend giving it a shot if you're gf, vegan, or paleo (especially the baked goods that have multiple textural elements to break up any graininess/dryness) read more

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I'm a bit conflicted about what rating to give Sweet Diplomacy in Palo Alto, but I've decided on five stars because some of the food and beverage items I've had here over the years are certainly five-star worthy. That said, my experiences have been mixed--while some visits have featured wonderful service and truly delicious treats, other times I've been disappointed with both the food and the service to the point where I've simply left. Despite the inconsistency, the high points have kept me coming back, and when everything clicks, it's absolutely worth it. Here's hoping for more of those five-star moments in the future! read more

I went yesterday very excited as I saw all the amazing reviews. Sadly my cupcakes were very dry and weird almost over baked texture. Maybe they were a bad batch or a couple days old. I got the chocolate cupcake that was topped w strawberry frosting and the new guava cupcake. Extremely disappointed, I actually had to throw it away because it was so bad. read more

Sweet Diplomacy - Guava one - Gluten-Free Near Me - Los Altos, California

Cute little bakery, loved the variety of well labelled vegan options! The workers were really friendly, I asked one about the vegan offerings and she went though all the options for me. I ended up going for the vegan red velvet cupcake on her recommendation, which was absolutely delicious! Would love to come back and try some other vegan treats :) read more

Sweet Diplomacy - vegan red velvet cupcake - Gluten-Free Near Me - Los Altos, California

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Love this little place and the two employees are super super nice and helpful. And they are twins. A boy and a girl super cool.

Love the muffin and cupcakes! They also came with the sugar free, gluten-free options

Affordable coffee prices for example, small Cappuccino is exactly 4.5 (no personal cup discount). Great coffee and staffs with smiles :) Wifi Network: SweetDiplomacy_Delicious Pass: fallinlovewithsd [[HIGHLIGHT]]Despite I have all good wishes for this small business, shop and seating is small.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Wish they had more seating (including tall seats).[[ENDHIGHLIGHT]] read more

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I love sweet diplomacy for offering very yummy gf and df options. although it has been an expensive it or miss, still 4 stars for what they get right. I LOVE their Lemon poppyseed muffins laced with yummy icing. I honestly didn't care for their cookies at all. some even seemed under baked.. I love the vegan GF cupcakes though! especially the vanilla icing.. they had some rotation of some cherry or raspberry filling .. super yummy. the brownies are meh.. I like the paleo better .. the service averages a 4 stars.. sometimes you get 5 star, sometimes 3.. [[HIGHLIGHT]]ambiance is lovely, just wish they had seating.[[ENDHIGHLIGHT]] read more

Stumbled upon sweet Diplomacy and my hubby and I were not disappointed! We first got one lemon poppy muffin, a lavender fog and a bakers mocha? ( can't remember the last one) We sat outside and inhaled our drinks and muffin so fast that I went back in and bought 4 more cupcakes, 2 muffins, 4 lavender scones and another bakers mocha! Im usually on a gluten free diet so im happy I found a great bakery! Not mention they have vegan options are well! The associates here are super sweet and friendly. The store is small but super beautiful both inside and out. Can't wait to come back soon. read more

I have been in search of a bakery that offers vegan, gluten-free, dairy-free options and Sweet Diplomacy is pretty much the only option that offers a lot of varieties. Initially, I was looking for a vegan cake for a birthday. Since I was pretty last minute, it was impossible to get a vegan cake in time. Fortunately, Sweet Diplomacy also has vegan cupcakes, so I opted for that instead. I went late on a Sunday to see if I can place a pick-up order for Tuesday morning (they're closed on Mondays). They really went an extra mile to accommodate my request. I ordered all of their vegan cupcake options and all was good. My favorite was the red velvet. The chocolate "New York" was quite rich. Overall, it was hard to tell that it's vegan unless you are sensitive to the texture! All my vegan friends approved of the vegan cupcakes. Would definitely visit again! read more

It's nice to have a fully gluten-free option close by! Sweet Diplomacy also offers diary free, vegan, and other options, so this is a local place to go if you're buying treats for someone with a dietary restriction. The store itself is tiny, cozy, and has room for about 3-4 customers at a time, and it seems like there might be outdoor seating, but it was raining yesterday so it was hard to tell. It's right next door to the Boba Guys, so it's in a great location. The staff members are quick to help and answer any questions, and I was in and out of there in about 5 minutes. I stopped in yesterday and bought a brownie and three cupcakes of different flavors (all items I bought were gluten and dairy free). Unfortunately, we were less than impressed with everything I bought. The cupcakes were bready, hard, and had the texture of being several days old. I could also pick the gritty, grainy icing off of each of them in one piece. The brownie was probably the best item of the bunch (still not great), but had a good texture despite the disappointing flavor (we warmed it up for a few minutes in the oven and this really helped, but I wouldn't buy one again). I definitely wouldn't recommend coming here if you are able to eat gluten, but if you don't eat gluten and aren't able to bake something yourself or find another bakery to do it, it's nice to have this option in the area. read more