The service is fantastic. I didn't pay attention to their hours the first time I went and went…read morecloser to closing. They didn't even tell me they were closing in an hour. They asked what I wanted and I asked for a Mani Pedi. They did both! Two different people- one did my manicure the other did my pedicure. The vibe was very luxurious and classy. Everything was so clean and no dust in the gel dryer. They even do waxing and lash extensions !!

Came out with "rings of fire" when the nail is over drilled, with the e-file. The lady doing my…read morenails held the machine at an aggressive angle and went too fast. I felt my nails burning under the handheld machine. Went here 3 times in the past for basic pedi and mani, and was perfectly fine. I was supposed to get a gel x/builder gel fill removed. Also for context, the gel x and builder gel were not the culprit of damage to my natural nails, when I got them done elsewhere, my nails were not getting damaged because the technician was holding the drill at the correct angle (horizontal to the nail plate). The process is simple and I gotten it done fine at other salons much less nice than saffron, but the person doing my nails rushed it. Now my nails are growing out with a weird dent, are thin and breaking from basic every day tasks. For the next 5-7 months I can't wear any nail extensions, gel, gel x, builder gel, acrylics. Worst of all it hurts all the time and breaks off in little pieces.

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

Not the high quality pics they post…read more Coming back after my honeymoon to write my review : this place was so frustrating. The woman/owner at the front who answers the calls was clearly exceptionally talented. I do actually think HER work is the one broadcasted on social media. My maid of honor reached out via instagram with a photo of what I wanted for my wedding nails and when I got to the salon, I was excited to get started as it was the literal day before my wedding. (We DIY'd the WHOLE thing and I needed to make sure I didn't break any nails in the days before) I can't remember the name of my nail tech, but IMMEDIATELY I realized we were in a sticky situation. I tried to trust the process, showed her photos, told her I wanted a squoval French with the gold line to highlight the manicure. After I watched her MULTIPLE TIMES glue the tips on crooked, and I'm not talking like picky girl crooked, I mean DISFIGURED crooked - Once we got to the gold tip portion, I was told by the woman/owner up front "she can't work with metallics and do lines like that can you pick a different design?" In my head, I'm like, "did you not schedule this?" "Would you let me leave with my hands looking like this?" "Why don't you do it?" But she had another client and was doing anything absolutely gorgeous job on her nails while simultaneously dealing with a tough situation on the phone. I was so totally thrown off guard by this, already by the shape of my nails which definitely were very DUCK looking and the fact that we communicated with their instagram which is riddled with insane talent that I didn't know what to do. The woman up front/owner was very clearly and personally going through something on the phone that I really felt bad about and I just didn't want to ruin anyone's day so I just sucked it up and left with the absolute worst manicure of my life after so many times explaining that these were my wedding nails. My poor maid of honor got similar treatment where she got dip nails and her male manicurist put them back in white dip at the end so her nails literally looked like she played in glue. Im so frustrated. I understand people have hard days, but no one asked me any questions or seemed to care that I was getting married and chose their salon to do my nails. We had a huge wedding of 165 people and I had to show my ring to all of them - my nails will be plastered in photos for everyone to see. I tried to file them down on the sides, went to a cvs to try to fix them myself after our rehearsal dinner as I had 0 time to do anything since we were on a pretty big time crunch and my index nail on my left hand was literally pointing right. The salon itself is pretty, it seemed clean, but as far as marketing goes, I can't believe this happened to me. I paid 70 dollars and I always try to tip well, because I do want to believe the tech tried her best and that it wasn't necessarily her fault that the appointment we made was for something she couldn't do, so I tipped $20. Disappointed, sad and honestly feeling a bit robbed by them still. One week after as well, there was an odd gap of clear space between the French and the actual pinkish color that literally turned yellow on our honeymoon. Mortified to show my hands there. Now, even after I correctly took off the nails with acetone, I am left with an awful RING OF FIRE on my nail beds. this has never happened to me before and from what I hear, it means the tech was careless. The gift that keeps on giving! So now, after my wedding and getting my new and beautiful ring, I can't even get my nails done to show it off. I have to wait until these grow out. I will update the review with more pictures as they come in but here they are currently less than 1 month post appointment

Anabelle Nail Cafe is my new go-to when I need to get my nails done! I had a dip manicure and the…read morepeppermint with gel pedicure and Bebe delivered!! She was very thorough and I will request her every time. This place is a bit on the pricier side so just be prepared. You get what you pay for though. I've never had a better mani/pedi in my life! Coffee while you get your nails done? They've got it. Heated pillow to go above your shoulders and neck? They've got that too! Overall a very wonderful, welcoming, clean salon. Highly recommend!

I've been looking for a new salon and ended up coming here twice in less than a week. They're truly…read moreamazing, so kind and accommodating. The complimentary drinks were such a nice touch and really set this place apart. It's the perfect spot to get your nails done while enjoying a latte or another beverage. I got a pedicure my first visit, then builder gel cat eye nails the second time, and I'm obsessed with both. I'll definitely be back for a fill. So happy to have found a salon that works for me in Short Pump. Highly recommend, it's worth every penny!

Absolutely amazing service by Teresa - she was efficient and I think she created the best round…read moreshape out of all the nail techs I've been to. The interior is nice and clean but surprisingly busy for a Wednesday - then again it's the Wednesday before Christmas so maybe it should have been expected. I came with my fiance's sister and she was getting her nails done for the first time ever. Overall a great experience and high quality for being done in such a timely manner. I'd definitely come back, though I'm not often in the Richmond area. While I got natural nails with tip extensions this time around, they have a large color variety so It'd be fun to get something colorful or shiny next time.

They always have appointments available for both manicure and pedicure. I've been going to Yen for…read more3 years and every experience has been consistently good. Busy but relaxed atmosphere. Thanks Yen!

I love this team. I have always been taken of so promptly…read moreand with care. They are my go to team!

My girl Nancy hooked me up with the gel pedicure! I visited this place on a whim and loved it. It's…read morea small humble shop and the staff have great customer service. It's a nice ambience and Nancy took great care of me--the massage in the pedicure was Ah-Mazing! When I'm in the area I'll be back, I may just make the trip for pedicures! ‍

I'm almost a year now without a manicure that chipped, pulled or didn't last me at least 4 weeks!read more

This is for Jen and Sydney. What I witnessed today was appalling. The moment a paying, tipping…read morecustomer walked out, you gossiped about her politics--and then Sydney made vile remarks about the death of Charlie Kirk. That isn't just unprofessional, it's cruel and inhumane. Customers come here for service, not to hear you mock the dead or trash people behind their backs. The only reason I've returned is Ellie--she is talented, professional, and the best tech I've had in years. But after today, I question why I'd spend another dime in a salon that shows such contempt for its customers. You aren't losing me as a customer over politics--you're losing me over morals. This isn't about opinions; it's about basic human decency, and you failed. If this is how you speak about your clients, maybe you don't deserve them.

I walked in on a Tuesday and was greeted the moment I walked in. I was a walk in around 10:30am…read moreand was immediately asked what service I was looking for. Once we discussed; I was told which station to sit at and who my tech would be. I was then asked to wash my hands before seating. That in itself got them five stars. I loved the cleanliness of the salon but also what the expected of patrons. John was my nail tech and is fantastic! His customer service; the way he walks you thru your service to make sure everything is to your liking. He is a total package! He made sure every step of the way I was satisfied and he was hilarious. A lot of times when you go to the nail salon there is not much conversation between you and your tech but I can't wait to go and speak with john again. My price was fair and they even offer a discount to those who paid in cash. They do ask that tips for your service be paid in cash. Overall this was a great place. Prices; techs; speed of service everything was great. Plenty of parking and it's right in innsbrook so you get to miss the Shortpump traffic. I will definitely be returning.

Super friendly super quick love it, i wanted this simpled design btw…read moreclean place also

They got me right and I showed them the picture Amy did a great job she was very friendly and and…read moreneat with her nail art I will be back I was very clean inside the have refreshments and they were very welcoming

I love my technician Dany! She is the best! Very professional. Always greets me with a smile. The…read moresalon is beautiful and pristine. I am always happy when I leave Ruby Nails.

Been a customer for 10 years. I come weekly. Appointments are a must and make them well in advance…read more Books up fast. One of a kind nail experience. I have never found any place like it. No fake nails! The sugar scrubs are homemade and absolutely the best. Same with the foot cream. Brittany and Nikki are the best. Super customer service focused. First time there get a moisture maintenance treatment for free. You will be hooked!

Their body scrub is the hands-down best body scrub I have ever used. And I'm a true body scrub…read moreconnoisseur! It leaves your skin, super soft and silky. I believe they are handmade at the store also. I haven't received any nail care there yet before.

I've been a customer here for a little while now. I've seen Savannah every time. She does a great…read morejob, is honest, and the price is fair. Last time I had a simple builder gel manicure, pictured in this review is what it looked like 3 weeks later, after the gel was removed, and today's manicure. Yes, these are my real nails. Savannah makes sure to be gentle and keep the integrity of my natural nails. All of the techs seem to be excellent at what they do. The atmosphere is laid back and the owners are super nice.

I am shocked by the bad reviews here! I've been coming for 2 years and everyone that has done my…read morenail has done amazing jobs! Arryella does INCREDIBLE every single time! Everyone is friendly and they try to get to know their customers.