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    Lael's International Auto Service

    4.2 (158 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Lael's International Auto Service

    Auto brake repair

    Auto engine repair

    Lael's International Auto Service Photos

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    Reviews With Photos

    Erich C.

    Brought my 2013 Mercedes ML-350 SUV here for a B7 service back in Nov. They changed the oil, performed a brake fluid flush, replaced the cabin air filters, front and rear wipers and replaced the coolant. What was nice is after a 40 point inspection, they sent me a link to a website which detailed all of the inspected items (with photos) and the recommended services with a price for each. I could pick and choose what I wanted or could afford to do at that time. Compare this to European Autoworks on Melrose that charged me $600 for a B service, and didn't tell me any details about what they were going to do or what they did after the fact. Completely in the dark on that one. Only issue we had was the next day we got a "Check Coolant Level" error on the dash which didn't make any sense as they performed a flush of the coolant. We still have the issue, just need to get some coolant to top it up. Outside of that, they were great to work with and would come back for future service work or repairs.

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    2 months ago

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    23 days ago

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    1 year ago

    I went here to find a car and the owner of the business helped me, thank you Lael. God bless.

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    2 years ago

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    1 year ago

    Business owner information

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    Lael L.

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

    Business owner information

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    Lael L.

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    3 years ago

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    3 years ago

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    4 years ago

    Excellent experience with this business. Lael was patient and explained everything to us. He did a great job. I would highly recommend.

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    7 years ago

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    Lael L.

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    5 years ago

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    3 years ago

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    3 years ago

    I brought my truck in for a CAP claim. They were rockstars and got me through smog easily.

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    6 years ago

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    Lael L.

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    6 years ago

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    Lael L.

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    6 years ago

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    Lael L.

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    5 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Lael L.

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    Page 1 of 4

    Ask the Community - Lael's International Auto Service

    Review Highlights - Lael's International Auto Service

    I explained I had spoken with the office manager Bob earlier in the morning and he said he knew I was coming in.

    Mentioned in 11 reviews

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    A Better Auto Repair

    A Better Auto Repair

    4.6
    (179 reviews)

    Service on my son's car was done as requested. Only issue we had was communication. Stated if the…read morecar was dropped off on Friday, it would be ready on Monday (Memorial Day). Due to the holiday they were not open, like we originally thought but when we were told Monday we just thought maybe they were going to be open regardless. We were able to reach someone and were told the car would be ready the following morning, we showed up and the car was still being worked on. We came back a few hours later and the car was still actively being worked on but was finished within the hour. Prices were reasonable and as far as we can tell the work was done properly.

    Very frustrating, I took my car here to have them take a…read morelook at it. There was a possibility my car had been running rich based on the code my car had given my scanner, and it had aligned with the fact that my car had started to struggle when idling. So I cleaned the mass airflow sensor, and the code went away, but the symptoms (struggling to idle) were still there. So I took it to A Better Auto Repair because it's not far from where I live and told them what had been going on. They called me back a day after I had dropped my car off, and they said there were no issues and that the car did not struggle to idle and they asked me to pick it up. So I went and picked up my car, but this time the idle issue was still there, and now my car has rod knock. I have babied my car, and there would be basically no reason for this to happen, but then I take my car here, and this new issue (along with the old issue that they said went away, even though it didn't) appears out of thin air, and they deny it all. Unacceptable. I'm now going to have to pay upwards of $10,000 for a complete engine replacement somewhere else. AutoNation Subaru Carlsbad quoted me for a complete swap at $13,000. I wish I were joking, but I am not. My entire family and I will never go there again. 0 Stars.

    Oceanside Auto Repair

    Oceanside Auto Repair

    4.7
    (115 reviews)

    Rick & his crew did a great job! If you need a smog, I…read moredefinitely recommend you bringing your vehicle here! Very reasonably priced too! Ron Z.

    1 star. Do not bring your car here…read more I brought myJeep SRT8 in for a valve cover, oil pan, and crank seal job on 5/8. Got it back 5/13, five days for a two-day quote. It was smoking before I even got back to work. Oil dripping onto the headers. Returned it same day, they re-torqued and sent me home. Still smoking. Dropped it back off 5/14 at 3:10PM. Picked up 5/15. Two lights from the shop my transmission started slipping hard in second gear. Turned right back around. Owner Ricky confirmed the slip on a test drive. His first question was whether I'd done aftermarket work to the transmission, trying to make it my fault before we even got back to the shop. Plugged in a scanner, found an old unrelated stored code, erased it, drove it again. His conclusion: "I don't know what to tell you." I pointed out the transmission was perfect at drop-off. He got angry. Said no one drove it, they only idled it. Then offered to pull camera footage as proof. I said let's go watch it right now. He said he had other things to do. This happened in front of my fiancée and two of his own employees. No intake paperwork was made when I returned the car, no mileage logged for the exact period the transmission failed. What I can tell you is the mileage on my car does not support the story they're telling. A certified third-party inspection from the shop literally 150 feet away documented my transmission passing with zero issues the same morning I dropped off. The oil pan job on the 6.1L HEMI also requires physically moving the transmission for access. They did something and when confronted with the proof, they dodged cameras and kicked me out. BAR complaint filed. Small claims next. Update "Response to Ricky, thank you for responding publicly this actually helps me significantly. You identified yourself here as "Business Manager." When I asked you in person for the owner, you said you were in front of witnesses. That is now publicly documented. Regarding the OBD codes : the stored code found was a historical "lost communication with TCM" event. That is not a transmission mechanical failure code. It is entirely unrelated to active gear slipping. Any qualified technician or BAR investigator will confirm those are two completely different things. Regarding the SRT8 being driven aggressively: on the morning of my drop-off, another shop conducted a certified digital multi-point inspection of my vehicle. 31 of 33 systems passed. Transmission was in the green. The only red flags were the exact leaks I hired you to fix. That inspection is timestamped and on record. A performance vehicle with aggressive driving history does not pass a certified inspection hours before drop-off and then suddenly fail two blocks from your shop after picking up You stated the transmission was not touched. The 6.1L HEMI oil pan job requires the transmission to be lowered for access. It does not need to be fully removed to be disturbed. You also claim no evidence exists linking your repairs to the transmission failure. There is also no intake paperwork from my return visit, meaning no mileage baseline exists for the exact period the failure occurred. That absence of documentation benefits only one party, and it is not me. Your building advertises transmission services. You told me to my face you don't diagnose transmissions. Thank You Sir

    Lael's International Auto Service - autorepair - Updated August 2026

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