The young man who cleaned our carpeting did an excellent job. He arrived on time, reviewed the…read morework to be done, and straight to work. We had planned to have two small oriental rugs cleaned, but the cleaner tested each of them and determined that the colors would run using the process used on the rest of the carpeting. Had he not gone the extra mile to test the rugs they could have easily been ruined! We've used this company in the past and it continues to provide excellent service. Would highly recommend to others.

We delivered our 10x13 antique oriental rug for cleaning & are very pleased with a job well done…read more Thank you!

I had an emergency plumbing issue in the middle of the night that resulted in my basement needing a…read moresignificant cleanup effort. And I was dealing with this remotely from the west coast! Dave immediately answered the phone at midnight on a Saturday and was as nice and accommodating as I could have hoped for. He arranged a crew to take care of it first thing Sunday morning and kept me fully informed along the way. Great communication and follow up.

From the owner: Jarvis Property Restoration is a local Northern Michigan company providing recovery assistance to…read moreproperty owners who have suffered water, fire or storm damage at their homes or business. Located in Petoskey, Jarvis services properties from Traverse City to Mackinaw Island. Founded in 1979, Jarvis has a large team of certified technicians on call to respond to any size disaster. If you have mold, smoke damage or sewage in your home, count on our quick response to help get your property safely cleaned up and restored back to a pre-loss condition.

My sewer line backed up, and Doug Hoffman got things flowing again. He came when promised, was…read morefriendly and professional, and did great work. Doug is the third generation owner of this business, and you can see that he takes pride in it. I would highly recommend him and his business to others needing his services.

These guys are great... they had to come to the house 3 times to deal with old sewer lines and the…read morecity main backing up... professional, fair and they clean up after themselves!

Very nice to work with. Prompt, polite, efficient. Carpet was in rough shape-neglected. I could…read moretell they went over it several times, especially in the high traffic areas. Used towels to walk on afterwards until evening and they came away clean.

Found them on the internet. Needed carpet on the main floor of our house cleaned…read more Called to make an appointment and left a message, and they called back within the hour. Set a date for for the next Monday. Two men showed up a little early! Very professional looking equipment mounted in truck. I showed the what needed to be done, and they went to work. Cleaned everything I asked them to, moved furniture without complaint, cleaned one area I thought was beyond hope (got it spotless!), and were done in about 3 hours. A great job overall, very professional, highly recommended.

Today, Brandon Nichols and his trainee George came to clean my carpets and they did an OUTSTANDING…read morejob. They were friendly and personable; took great lengths at setting up buffers on the staircase landing so the hoses wouldn't scratch any woodwork; identified spots and stains I had missed from my dog and grand-pups ... it now all looks brand new yet is 10 years old. To say I am pleased is an understatement. Kudos to them for a job well done.

We were very pleased with the scheduler and friendly reminder the day of the work scheduled. Our…read morecarpet is very light and it looks like new again even though it is over 15 years old! The two technicians worked very well and expeditiously resulting in a job well done.

Spectacular job! We have used Straits Area Janitorial for over 20 years for home and business. They…read morealways do an excellent job and are knowledgable about all fabric and carpet types, Easy, honest people to work with!

From the owner: Water & Fire Damage Restoration, Tile & Grout Cleaning,Carpet & Upholstery Cleaning, Forced Air &…read moreHot water Baseboard Cleaning

They were very respectful! Highly recommend using them. They got everything I needed done with no…read morehesitation and was willing to help with everything that I needed and was reasonable price as well! If you're looking for someone to get it done right the first time they're the guys!!!

The remediation crew did a great job drying everything out and removing the damage floor and wall…read more I was impressed with them so I used their service to put my house back together. Big mistake! The guy they contracted messed up the drywall and the flooring. The drywall was cut incorrectly in two spots and there are gaps in my electrical outlets. They did not level my sub floor out on a floating wood floor and didn't add and transition strips so now my floor is coming out of place and cracking. They told me my house wasn't level and told me to jack my house up. I contacted a licensed contractor and he told me not to jack my house up it would crack my drywall and that you have to level the sub floor before you install the vinyl tile. I am left with a less than mediocre floor 7 months from when they finished. I highly recommend you don not use them to put your house together.

I will not recommend Serv Pro of Gaylord to any family or friends. I unfortunately had water damage…read moreon 06/25/24. Serv Pro did come out the following day, stood in one spot and looked around and did absolutely nothing. They dragged their feet, finally on 08/19 did they have someone come out and take down our affected ceilings. Once that was completed, they said it would be another two weeks to remove flooring and set up fans. This should have been scheduled earlier so they could have came right in after the ceiling was done. Two MONTHS after the initial water damage we will set up fans???? Needless to say I have told them I no longer need their services. Terrible service!