Can't express just how cool this experience was. We opted to rent a two-person kayak and tour the…read morecanyon on our own, rather than do a guided tour, and everyone at Lake Powell Paddleboards was super friendly, informative, and helpful. We had no idea what we were getting into, but they assured us and told us everything we needed to know to feel confident that we'd be able to make the trip there and back. They make the process so easy every step of the way. This experience is a MUST for anyone interested in nature. My daughter and I did this together and I will never forget it. It took teamwork, communication, a sense of adventure, and a willingness to go with the flow--all things that add up to some serious bonding. We'll cherish this experience for the rest of our lives!

I'll say the customer service at the shop was amazing; REALLY nice girls. We asked if we could take…read moreour boards there. She said yes but the benefit of using them was they carried the boards down and up a steep hill. We were there on Saturday April 25th. So we rented two paddle boards and she warned us about the winds. It was like $155. She was nice so we went for it. We get to the site and are waiting around. They haven't even taken the boards off the truck, but we were fine waiting. Layla finally made it up the HILL and had 2 boards taken off the truck and laid on the ground. I asked if any of the MANY men who were there and carrying kayaks down, was going to carry them down. She said no, you carry them. And that hill was STEEP. I figured meh, okay. I was annoyed since we were told they'd be ready for us at the bottom. Layla carried my paddle. Once I saw the hill, I was even more annoyed but I already paid $155 plus $30 entry to the lake. When we got to the bottom, she mentioned when we got back I had to carry it back up. I said I'm not doing that. lol. She held my leash so I could climb on my board. Not an easy task where we were. The paddle boarding was rough but we knew that, the girls at the office warned us. 5 miles later we returned. I STRUGGLED getting off the board and trying to haul it up by myself, my body was shaking and I was visibly exhausted. A young man who worked for this place, WATCHED me struggle. Asked how it was, I said it sucked. He mentioned me carrying the board up that steep hill, while I was shaking from exhaustion and out of breath, and I said "I'm not doing that" and he replied with "why is it heavy?" I did carry my life jacket and paddle...but after that comment I REALLY didn't want to. Layla gave me a water at the top and said to take a breath, I was breathing very heavy. I'd say don't rent paddle boards. You will have to carry them up and down the hill and will get no assistance getting off the board either. But they did carry the kayaks and help those people who also paid like we did, in and out of the kayaks. So maybe rent those and not the paddle boards.

Tristan helped us with our kayaks and he had great customer service,he was super helpful and…read moreattentive.10/10 recommend going here for the kayak ride to antelope canyon

After doing some research for Kayak rentals for Lake Powell. We came across WazSUP kayaks. The…read morewebsite maybe difficult to guide when booking but if you are looking for a great deal and value this is it. We got the Wahweap Bay Special where the delivery of the kayaks were free and the time slot for rental is 1pm to 6pm approximately. You could do the single or double kayaks with WazSUP. Billy was definitely informative and personable. He made great recommendations with the routes to go and went as far as recommending restaurants in the area. The only caveat is where the kayak is dropped off, you would need to lift it to the Lake on a slope going and coming which wasn't difficult for myself but could be for others. Billy, the owner disclosed this to me prior and other places I called didn't but it reviews complained about not knowing. You had 2 clear beautiful options in direction. South took you towards the Glen Canyon Dam that gave you an Antelope Canyon feel or North East towards the Ice Cream Canyon which was our choice. Keep in mind this takes about 2.5 - 3 hrs to do in total time. Going through the lake to get to that point could have been deemed tedious as we had to pass two docks, one seemed to have nice boats on the pier, the 2nd had what seemed like boat rentals and after was a very interesting site of houseboats. Once you get pass that then you look towards your right for an entrance on the far side to Ice Cream Canyon. At the entrance there is a smaller rock that you would have to pass that reminded me of Rocky Road Ice cream, once you get pass that you will know you are there as nothing else around looks like this. It reminded me for of vanilla ice cream or a snow cone. It was definitely worth the paddle for myself but not necessarily for someone with no experience in kayaking. If I was to come back I would definitely recommend maybe a jet ski or something faster to be able to see more in a shorter span of time.

I booked online about a week in advance but accidentally selected the wrong time. After a little…read morephone and email tag, their team quickly helped me switch to my preferred slot. The day before our tour, Julia called to let us know strong headwinds were expected and asked if we wanted to adjust our time. We already had a different morning tour scheduled, and they were incredibly accommodating with our plans. At the launch site, we met our guide Logan, and we were lucky that it was just our family of four on this tour. Husband and I wore aqua shoes and my daughters opted to wear their Birkenstock sandals and go barefoot, which was fine if you're okay with getting red mud on them. Logan was friendly, patient, and extremely knowledgeable. I was a bit nervous since I'm a beginner kayaker, but he let us move at our own pace. It ended up being a great workout while still feeling peaceful and relaxing. The scenery was absolutely stunning. The canyon was quiet, beautiful, and not crowded at all. We paddled across Lake Powell and into the canyon, and the cool lake water felt amazing in the warm end-of-March weather (mid-80s). They provided life jackets, offered bottled water, and Logan even took photos of us both on the water and at the end of the canyon, which we really appreciated. He also shared helpful paddling tips along the way. The entire tour lasted about 2.5-3 hours and was a perfect mix of adventure and relaxation. Highly recommend for families and beginners looking for a scenic and well-guided kayaking experience!

This was such a cool experience! We had the best guide John who was an absolute gem! Our group was…read moreabout 6 people all varying in age and fitness level. Our group completed the kayak and hike which were very much worth it! We needed slight accommodations and Sid and John were reassuring and supportive for both my mom and I. This tour is really for everyone and I can't recommend this tour company and John enough. Because we traveled during off season, we had the entire lake and trail to ourselves. John left much time for us to take cool pictures and was a wealth of knowledge. He made sure to engage with each person in the group and was successful in getting the more shy individuals to step out of their comfort zones. John and Sid (the other employee) made this tour worth it. They provided awesome recommendations for things in the area and also future outdoor related activities in the U.S. Be sure to pack enough water. Remember you are in a kayak and your items will likely get soaked. Luckily they provide one water proof bag per kayak which can hold your phone and camera. If you feel the need to pack more, I recommend that you bring your own waterproof back pack. I opted to go barefoot in the kayak and wear shoes on the hike. You will have to walk through water to get on and off of the boat. Do not let your size and fitness level deter you from this tour. The team is incredibly accommodating and reassuring, making this the perfect tour for all. Highly recommend this tour and either Sid or John!

This was hands down the highlight of my entire hiking trip--such an unforgettable experience!…read more You start by kayaking across the lake (about 2 miles in), surrounded by incredible views the whole way. Once you dock, there's about a 1-mile hike that leads you to some of the most beautiful photo spots. After taking it all in, you hike back, hop on your kayak, and paddle back to where you started. The whole adventure is the perfect mix of activity and scenery--kayaking plus hiking all in one. It's peaceful, a little challenging in the best way, and absolutely worth it. If you're in the area, this is a must-do. Easily one of the most memorable parts of my trip!

I heard about kayaking to antelope canyon before getting there and found that there were quite a…read morefew companies that offer rental and tours. Of course it was all too many choices so I didn't book ahead and decided to see it before I book. We headed directly to the marina and saw KLP's van parked in the parking lot. We chatted with the tour guide and he was nice and informative about how to get the rental etc. We decided to go with them and called their company directly on phone and paid by credit card. It was quick and easy and we headed down to the loading ramp to pick up our kayak. Getting the kayak down to the water takes a lot of strength. We didn't join the tour because we wanted to take our own time. We saw that they moved the kayaks for the tour members. Getting the kayak back to the shore was the hard part because you need to pick it up and hike up the sandy ramp. It's not for the weak!! Anyway the entire adventure was well worth it because we had the entire day for the rental, the waters were a bit rough going back in the afternoon but the morning trip was quite relaxing. The waters in the canyon was calm and smooth, the hike was amazing and it surely has become our favorite in Page. All the people we met working with the company were great and super friendly! My only complain would be they should warn us about the steep sandy ramp. Nevertheless they totally worth the 5 stars.

Paddle Express can improve how they respond in a professional manner when their clients review them…read moregood or bad..... I enjoyed the scenery, kayaking and the waves on Saturday July 19th. I never made one negative comment against Steph she was great. I just made some suggestions on my other reviews and the direct response from 'Paddle Express' "was to place blame while lying" instead of accepting the suggestions in peace. The owner Sean is very unprofessional and a bully with narcissistic mannerisms/behaviors. If you look at his responses to his clients that don't give him 5 stars across other review sites you will definitely see a pattern!! "He takes no accountability" 'HIS TACTIC IS TO PLACE BLAME WHILE GOING INTO a full rant against his clients ". The best response for a professional business owner is 'OH' "not everyone is professional"! "Take some accountability and stop bashing your clients". Nothing and no one is perfect but when you go on an entire rant attacking your previous clients it shows your character. I'm really sorry I chose your company when I booked. There were so many companies I didn't expect blatant bullying. I must say it's okay you can't make everybody happy but one thing you can do is stay clear of people like Sean. Attack me if you must Sean! "NO RESPONSE IS THE BEST RESPONSE when dealing with your type of personality". You're a liar and the truth doesn't exist in your response tactic. Oh and Sean no matter what you say I won't be responding to your blatant lies on Yelp. You're just not a good person and that's on you. I literally gave Paddle Express 4 from the start and now 1 star for 'the lack of professionalism'. No matter at the end of it all "I stand on principal" I will never behave or respond as a professional to my clients in such a derogatory disrespectful manner as you continue to do.

My review is for the paddle company and service only, not the paddle experience (cancelled due to…read moreweather). Sean the owner was very knowledgeable and friendly. Steph, our tour guide was great, she text us the night before to answer any of our questions and give us the rundown. When we met her the next day, she was friendly and outgoing and energetic. We were in a group of 8, four pairs of two. During the paddle talk, the approaching storm was getting more ominous. The wind gusts were much more than expected and the temperature plummeted. Paddle Express asked us how we were feeling about paddling in this weather and they offered no pressure for us to continue. They allowed us to decide independently of the others in our group if we wanted to continue. 6 out of 8 backed out and they didn't force the last two to cancel which I thought was very professional. We were able to receive a full refund and I would most definitely book with them again. They offered us dry bags, nice life vests, newer paddles and their kayaks were clean (even though I didn't get to actually use one). I like that they take care of their equipment and don't use run down ratty worn out gear. I would definitely recommend Paddle Express to anyone and I'm looking forward to using them on my next trip out here.

Lake Powell is stunning and large so 5 stars for the lake. The hot windy weather is harsh 2 stars…read more The houseboat and boat we rented was poorly maintained. I think compared to many reviews, I feel fortunate that it could've been worse. The pros were we had a professional airline and military aircraft pilot who could fix and understand all the mechanical and electrical dilemmas we had, we rented a starlink from a guy in Page Az which made music and entertainment actually existent. That is a pro move. It was $144 for 5 days that was more than worth it. Starlink gets 6 stars. Their satellite tv setup was janky af and even the pilot couldn't get it to work because cables were literally missing. But that's fine, we're there for the friends, family, views and water. The "staterooms" were better than sleeping in a coffin but the mattresses were the next step up from a jail mattress. Yes. I've been to jail lol. There was a small mouse running about. But it was kinda of a cute little dude. We got stuck on shore, but I blame that on us not being professional houseboaters. We did contact them over radio and they came and got us out. So I give them props for that. I'm an outdoorsman and I like roughing it, so I was fine with a lot of what went down on this trip, but my wife... different story. If you go on this trip, your perception is key. Expect the worst and hope for the best. Make sure someone in your crew is a badass with mechanical stuff. Focus on disconnecting from creature comforts, and get a boat along with the houseboat and you will be better off. Lake Powell resort and marina houseboat Journey 62', you get 1 star. Just be honest on your website and say something like "you get what you get, good luck" and I will give you 5 stars. Just don't BS people. Not cool. Overall 2 stars

AVOID WAHWEAP MARINA -- WORST VACATION OF MY LIFE…read more We rented two houseboats here mid-July to the 24th. Ours, the Discovery XL, was a filthy, falling-apart wreck that should've been retired or burned years ago. Half-broken range, ripped canvas top, spiders and webs everywhere -- and it reeked like a sewage dump the second we boarded. We had a cleaning crew sent out before departure, and even they told us straight up: the boat had NOT been cleaned before it was rented to us. They did their best to clean the boat and make minor repairs in the one hour they had, but it wasn't enough. There was a raw sewage smell that blew through the A/C vents at random times for hours-- and we couldn't shut the A/C off in 100+ degree heat, so we were stuck breathing it in for the entire trip. Imagine trying to go to sleep and your stuck breathing in raw sewage. On top of that, every single sliding door on the boat is old and busted. The tracks are so warped that the doors are a struggle to open at all. The slider in the back has a broken lock, so it just slides open and shut on its own all day long wasting A/C and letting the heat in-- every door on this busted up boat needs to be replaced. Another employee told us the real problem: this company doesn't actually repair the houseboats. They slap a temporary fix on it and hope it holds. That's exactly what this boat felt like -- a floating liability/ porta-pottie. Josh, the manager, should be fired. Zero empathy, zero accountability. When we complained, he tried to blame US for not asking to switch boats -- even though we were told everything was booked and no one offered us that option. A manager who already knew the boat wasn't cleaned and blames the customer anyway has no business managing anything. Do yourself a favor and rent from Antelope Marina instead -- their boats look like they are actually maintained. Don't waste your time and money on a houseboat from this marina like we did, it was a vacation from hell.

First time out on lake Powell!! I communicated with amber + Lucian. As a business owner myself I…read morehold a high expectation in customer service ... and the team exceeded the bar. They communicated throughout the whole process, stayed on the phone guiding me to the location. Lucian gave a detailed instructions on how to operate the boat . They made the experience personable and special for my family. I work hard back home so being able to come on vacation and everything run so smoothly is so much appreciated. I will definitely be using them again and I'm so thankful!! - Maria Santana

We rented a Pontoon boat for the day on Lake Powell. The pontoon was in excellent condition and…read morehad everything we needed including a three person tube. The rental process was easy and they gave us great ideas about where to go for our day on the lake. I would highly recommend renting from here

Stay far away from this place. Terrible customer service. Rude and aggressive employees. Defective…read moreequipment. Two years in a row and bad experiences.

Amazing place! HIGHLY RECOMMEND TO EVERYBODY. Employees were super helpful with being patient in…read moregiving us good trails to ride our rented ATVs. The employees were all extremely nice and generous with their time. They valued us as customers. Unfortunately we ended up tipping over the ATV and messing up the front bumper. However, the best part about this is the employees were only worried about our safety, nothing else. Their hospitality alone was enough to ease the pain of accidentally breaking their equipment. We expected lots of anger but the employees treated us like humans. This place is the go-to for rentals and tips.