Called today to schedule an appointment for Hamlet to get his ears checked and update his annual…read moreexams vaccines. Hamlet is disabled and hardly ever leaves home so he was a little stressed at being confined to a small carrier. However, the staff was so accommodating and just made him feel so safe that the visit went smoothly. Thanks to all for all they do for our babies

I have been taking my dog here for YEARS! Service was great the first 3-4 years. The past couple…read moreof years the wait time is getting longer & longer. So, make sure you have lots of time designated for your pets visit. Staff seems apathetic which is why I never see the same person twice anymore. Sad that I'm having to move on.

Ample paved parking available. Located conveniently near downtown Cartersville area…read more Multiple vets are available most days and all care for your pets. Upon entering please sign in and wait to be called to checkin no matter what you are there for please do so. Checking in you will have info verified and told to wait as someone will be with you shortly and they usually are out pretty quick. Waiting area is large with nice wooden benches. Leashes are required and some are provided for use. Rooms are ample and care is quick, efficient and complete. We have been going here as a family for a long time. Would recommend to anyone.

First and foremost, my pit gets VERY stressed when in the car and when he gets to places with lots…read moreof animal smells. He is not a reactive dog normally, but when stressed badly, he can be. He became reactive and growled and barked at a dog when brought back to be examined. And Dr. Andrew Tripp came in to let me know that my dog is now going to have on his chart that he is highly aggressive and advised he shouldnt be around children. I let him know I have 2 at home and he said that I'll end up on the news when my dog decides to react to one of my kids. He said everything short of euthanize him. I was absolutely appalled by these statements. I left and cried in my car petting my dog because our dog is the absolute best with my children and anyone else he sees. He has never once been aggressive towards anyone. Dr. Tripp made a very terrible assumption of my dog when he saw him for less than 5 minutes during a time when he was VERY stressed. They will never get my business again.

I recently moved to Georgia late last year and this is the clinic closest to where I live now, and…read moreonly went here because it's the one that my in-laws take their cats to. Also worth noting: I previously worked in an animal clinic prior to my move, and needed records for my partner's cat sent up to our clinic from them. Our medical manager and receptionist called and even emailed Pet Vet more than once - and they never received his records. I had to get old printed copies from my partners parents just to make sure the cat wasn't getting vaccines it already had and wasn't due for boosters for. So I was already a bit skeptical of their professionalism, just from this alone. I have two cats that I will no longer be taking here. They got their shots for the year done, no issue there, I needed some concerns addressed and for the most part that went fine. However: with my younger cat that was to-be-neutered: at his first exam with them, they needed to get him to stop purring so they could get his heart rate. There are plenty of ways to do this, either by putting some rubbing alcohol on a swab so they cringe at the smell and cease purring, or running water in the same room as them. For whatever reason though, the techs that were trying to do this with him instead opted to completely plug his nose and prevent him from breathing??? I wanted to interject and tell them not to do that but didn't want to come off like I was telling them how to do their job, but my cat wasn't obviously distressed and squirming away from them, and then they just kept restraining him even harder. It was absolutely unnessecary and left a very bad taste in my mouth from that point on. I will be looking at other animal hospitals for future care. Hopefully the techs don't still do this to get cats to stop purring and hopefully they are a little more responsive to people that need documents sent across clinics.

Great vet clinic, I've been bringing our furbabies here since 2009! Friendly front office and tech…read morestaff and knowledgeable vets.

I love Country Run!! I wouldn't take my precious Sasha anywhere else!! We moved from the area but…read morewe will still drive an hour one way to leave Sasha with them because the level of trust we have for Country Run is that high! They treat my baby like the princess she is! Heck they may even treat her better than I do!! She always comes home smelling great, well groomed, and well cared for!! Thank you Country Run!! Your the best of the best!!

Had to book blindly, was in town for a wedding. Needed a place for Saturday, picking up Sunday…read more The kennel my cousin recommended doesn't do Sundays, so I had to take my chances. It was clean, didn't have set time to drop off or pick up. Dogs were being played with when we dropped Gracie off. When I picked her up, I knew they'd loved on her because the girl said " she likes to give ear kisses ". Yes, yes she does! Seems to me if a dog is given correct vaccine, they shouldn't get that illness. I know where she'll go if I ever need a place in Rome.

I have a 12 year old golden retriever, a 2 year old Persian/British Long Hair cat and a brand new…read morepuppy - Golden Irish. We were new to the area and needed a vet. I am SO glad we chose West Rome Animal Clinic! We have received excellent care at every visit. Dr. Burch is amazing. We are excited when we have an upcoming visit because we look so forward to seeing her. Our animals love her!!! and she is extremely knowledgeable and helpful. Our older golden had to have surgery and Dr. Pate did an incredible job and was so loving and kind to our boy. It's easy to get an appointment, if you call with a question they get back to you right away. The office is spotless, spacious and the staff are friendly, helpful and highly trained and knowledgeable. In all my years of pet ownership I have never had such a positive experience with my veterinarian. I recommend them as highly as I possibly can!

We had to bring our cat here since our regular veterinarian was out of town. The cat needed pain…read moremedication due to ongoing mouth troubles; my cat has been in chronic pain for over seven months and has been receiving regular steroid injections and antibiotics. I plan on following up with my regular veterinarian to solve this issue in the near future. Dr. Pate gave the cat a steroid shot then asked if we would like an appetite stimulant since the cat has not eaten in 2 days due to the pain. He did not offer any fluids since the cat was dehydrated after not eating and drinking for 2 days. We assumed it would be in an injection, but it was a pill. Dr. Pate proceeded to shove it down the cats throat; my cat was in extreme pain and screamed. In addition, he offered no instructions regarding a follow-up with our regular vet or if we needed to keep the cat on antibiotics prescribed by our regular veterinarian. When asked a question, he seemed irritated with us. I felt like he wanted to get us to leave and was not sympathetic at all towards my cat. We also felt like Dr. Pate was condescending and trying to talk above our heads, even though we have experience in the veterinarian field. I am extremely upset with his behavior. He caused my cat to be in unnecessary pain over an appetite stimulant, when the steroids will most likely increase the cats appetite. I felt like he wanted to give us extra medication in order to make more money. I do not recommend ever going here if you care about your pet.

Dr. Alexande and her team are truly incredible. She cares so deeply about every single animal that…read morewalks through her doors. You can feel it the moment you meet her. She takes her time, explains everything clearly, and treats pets like they're her own. In hard situations, she goes above and beyond to do everything possible. Her heart is 100% in this work. We are so thankful to have a vet who loves, cares, and shows up the way she does. If you want someone compassionate, honest, and dedicated, this is the place to go. We trust her completely.

The team is super caring, compassionate, and knowledgeable, highly recommended! I came there with a…read moresick dog and tears, and we got a diagnosis and medicine ASAP.

The front desk staff, nurses, and Dr. Melissa Edwards were compassionate during our time of need…read more We had to make the decision to do what was best for our baby. Dr. Edwards explained what was going on in a way that we could understand. Dr Edwards prayed with us over our dog before we started the procedure. It truly meant a lot. They were all very comforting to us. Everyone showed empathy and made us feel cared for. It made this difficult process so much easier. I highly recommend this vet!

They killed my Sweet Boy, Willie! The lady up front $800 as soon as we walk in!…read more I had Been there several times and never experienced this cold money hungry behavior! Of course i was pleading with them to start treating him! We need $800 up front, I had to wash Kayro syrup off my hands. My baby had been seizing and we couldn't get blood sugar, diabetes. ‼IT WAS AN EMERGENCY‼Once again Need $800, I told her that it was no problem. I said something in the heat of the moment, but they should never Allow a baby suffer over being upset w/ me. They should have just had me sit outside& let my husband stay. They said no, u need to leave, come get your dog!! He was lifeless, almost 100lbs and they just stood and watched as we struggled to get him in to the car. Obviously, the oath they took was a joke to them.

Took my 11 yr old Jack Russell to see Dr. Christopher after he woke up on Sunday morning totally…read moreparalyzed after taking him to the emergency vet in Woodstock. (long story but they suck). Dr. Christopher never even mentioned spending loads of money instead he said lets try this & it's not real expensive. He treated my beloved dog with meds and now 1 week later my dog can actually walk even thought he gets tired extremely fast. I am just so impressed with them trying something without even trying to get lots of money (that I don't have) and it seems to be working. Thank you Dr. Mike Christopher for your insight in treating my beloved furbaby! I would highly recommend this vet for anyone's beloved furbabies! Shoot out to Heather (his assistant) as well for all that she has done for me & Charlie as well. Love these guys!!

I went there to enroll my Dog and was told that new patrons are not being accepted because of to…read moremany pets are registered at their facility. That's a first! Not being available for shots and other pet related services. Bad business.