We were traveling on I-94 towards Chicago on a weekend. Had some unfortunate difficulties with our…read moreJeep tire. From the first phone call asking if the shop might be able to assist to the tow truck coming to get us back to their shop, to assuring we had a safe place to await our friend's pending arrival to pick us up to get us back home, this family run operation went above and beyond to make sure our experience with them was nothing but the BEST service possible! "Al" shared with us he had the business since 1977, then sold it to this family. He missed it, so he came back to continue driving his tow truck. That, my friends, is dedication! One of the kindest, nicest gentlemen I have ever met. Thank you, Sir. You made a difficult day SO much better.

They take the time to do the job right and make certain the customer leaves happy. Would definitely…read morerecommend.

April 29, 2026... A…read morenew review, this time for repairs to a 2024 Kia Sportage. A month ago, a family member rear-ended another car at the SE corner of Ashland and Diversey. Damage was severe enough that the car had to be towed. Fortunately, no one was injured. Fast forward roughly four weeks and I reclaimed my car today. It was exactly what I expected: impeccably repaired with a paint job--thanks to master painter and WBS owner Danny Avalos, Jr.--that matched the original finish perfectly. While four weeks seemed overly long, my insurance company's adjustor and appraiser were responsible for most of the delay. Throughout the process, shop manager Eric Villa keep me apprised. Price--you can't beat it!

Professional, communicative, fast and reasonably priced. Exactly what you need when getting car…read morerepairs. 10/10 would recommend.

Dave did quite a bit of rust repair on my older pickup. He did an incredible job! Quality was over…read morethe top! Took a bit longer than expected for which he apologized. It was well worth the wait.

Came in on short notice after being run into on the road, leaving me with a dented in quarter panel…read morethat made my car undriveable. I was in a hurry and had to go to an interview and called this shop up by chance. The owner, Dave, looked at my car right then and bent out the dents within an hour. Better yet, he charged me slightly less than he quoted! Honest bodywork and great service!

Honesty, integrity and great service!…read more We thought we had a pretty bad gouge out of our plastic bumper. It looked to us like something had dug out a deep scratch. We hoped maybe they could fill it in and paint it over to at least make it look ok. Great service: they gave me an appointment time, and Derek was standing with me looking at the car within 5 minutes of my arrival. Honesty & integrity: he said "let me get the paint off to see how bad it is". He came back with a solution, rubbed the spot, and it wasn't a gouge at all. It was gone. I offered to pay him for the clean up (feeling a little silly to be honest) but he said no problem! If something really happens to the car I'll be back there for sure, and I recommend it for anything you need.

Absolutely awful customer service. I regret taking my car there to be fixed. I called to check the…read morestatus of my car and was yelled at and told not to call unless my assigned adjuster called me.

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

I really wanted this place to work out because the idea of pickup and drop-off service is great,…read moreand their reviews looked solid. Unfortunately, after giving them multiple chances, the experience has been consistently disappointing. Each time I placed an order, they would call me back, recognize me by name, but never seemed to have my information or quote in front of them. I had to repeat what work I wanted done, review my paperwork again, and go through the same conversation each time. They also tried to talk me out of certain parts I requested, saying they weren't a good investment, but when I agreed to go with their suggestion, they said they'd call back in a couple of hours... and never did. This has happened three times now. At this point, it feels like they pick and choose which customers they want to deal with and which jobs are worth their time. For the customer, it ends up being a frustrating waste of time and energy. If you value clear communication, follow-through, and respect for your time, I would look elsewhere.

Repaired front fender damage from a parked car incident . Completed repair was excellent. Found and…read moreresolved wheel imperfections caused by outsourcing to aluminum wheel sub contractor . With only 5k miles on my new car, it is as good as new after their repair . Thanks to their attention to detail and commitment to providing outstanding customer communication .

My vehicle was backed into and the tail hatch back was bent in a hit n run but thanks to a witness…read morethe guy was caught and his insurance paid for the worst example of craftsmanshit ive ever seen from them. up until now they were top dog but either i pissed them off or they have morons working there. there was a separate part that attached to the tail gate hatch that was discolored like it been in the sun or they buffed to finish off it. looked like total crap. worse then the actual damage as to why i took it there. so i went right back in and unknowingly got the owner who came out so i could show him and first he said it wasn't part of the lift gate so them i opened it to show him it was, and then he said it was held on by 2 rivets and the original unblemished in perfect condition was still on the old lift gate and they could change it right now. ( instead of it already been changed before they called me saying it was done) . so i waited a half hour and when they brought it back out the vehicle was now full of tiny scratches that were not here before. then i noticed the body lines didn't match up on the tail gate to quarter panel which the owner mentioned it was a american car . after going thru the pictures taken when it was first dropped of it showed those scratches where not there when i brought it in. the owner told me to bring it back the coming Monday as it was Friday afternoon then, and he would get it fixed. so all weekend i stewed thinking about it and come Monday i took it back . then i kept getting these survey emails so i eventually responded and pretty much described the crap job honestly that they tried to sell me. 2 days later i get a call the vehicle is done and they read the survey which they were not happy about. when i went to pick it up it looked good but i only was looking a the back.after i got it home in the garage i noticed a new dent coming from the inside pointing out on the middle of the driver side quarter panel. already fed up i figured im gonna sell it as i do not trust it anymore.. well tonight after its been sitting in my garage since i pulled it in then, i noticed the finish ground off on the top of the door panel where it meets the roof. I will never take a vehicle or recommend them to anyone now. either they hired a moron or someones bent on discouraging people from trusting them to do the job right. unfrikenbelievable is the word. seems every time i return it to have the job done right it comes back with other damage. what was one a accident free impeccable body now looks like crap. I will now have to find a different body shop to fix there quality workmanshit. im not even gonna go back to show them this. and to think i felt a little bad with my review . not! its actually pretty sad.

Jim the manager at Jerry's Collision Repair was terrific! I had an issue with my bumper on a very…read morespecial car. Jim took care of it quickly and charged a very fair price. I highly recommend Jerry's!

Jerry's did such a nice job on my Escalade bumper. The paint match was perfect and was finished on…read moretime. Very happy with the quality of work!

Dan and his son did a wonderful job on a deep scratch paint touch up and dent repair! The color is…read moreseamlessly blended into the panel it looks new as if nothing ever happened to it! 11/10 Also the customer service from Sam and Kassidy absolutely top notch communicated updates through the whole process and did a great job keep me informed. I highly recommend this family owned and operated shop they did a stellar job and they had an awesome turn around time as well given the last minute notice! Thanks again Dan & Team!

Rick's Auto Body did an excellent job repainting my car. They conduct business professionally and…read moreperform high quality work. We have had a much better experience with them than previous body shops.

If you have progressive insurance, go somewhere else, they don't want your business. I was mocked…read moreand made fun of for simply stating I'd like my bumper color to match the car (like it does now) and I'd like to use ford parts. I highly recommend any other body shop.

OK I had to rate this company because of the service I got. See the wife was unloading a few items…read morein the back alley behind our store when a yahoo in a BMW decided his pretty white bemer would fit by it. The alley is posted for loading and unloading. well he caught his drivers side mirror at the back end of the right side of the truck and laid a scratch all the way down the right side of my three month old truck which was parked. glad he payed for the repairs . these folks did a fantastic job . looks better then new. And the service folks were great. thanks. will have the Mustang detailed here soon.

Thorough assessment of my car as I heard a "funny noise". Got me in, checked everything out, gave…read moreme a complete rundown and saw nothing needing repair. Appreciate the honesty and integrity. Worth the cost any day!

This place exceeds expectations regarding quality and efficiency. Im from out of town and needed my…read morewindshield wiper transmission replaced quickly and these guys were able to get it done in under an hour of total wait/labor time. Very friendly staff, easiest 5 stars around.