We bought a brand new Accord in September and 3 days later seen that the plastic on the heater knob…read morewas broke, immediately took it back and Jess the service manager said he would have to talk to Honda to see if it was covered by warranty, never heard back from him, called Honda Corporate, well finally 6 months later they called and said Jess said we did it. Spoke with Shania our sales girl, she said it's out of her hands. Husband went in again to talk to them and told them he is filling a former complaint with Honda, and the sales manager told him to leave and never come back. Shame on you Tyler Honda of Stevensville, got the money from us and that is all they cared about!! Never would I recommend!!

They are not transparent with their total costs with customers. They go over individual line items…read morefor recommended services and have a parts cost included to add a bit more confusion. I provided feedback that total cost should be outlined after the recommended services are accepted so the customer can have a clear picture of the cost (which would include labor) to prevent any misconception of cost - as a second chance to make sure everything was understood. I was met with resistance from their Operations Services Manager implying we didn't look in the right spot but why didn't they say - this is going to cost this based on what you're accepting - he didn't agree and said that wasn't part of their protocol. I took full responsibility for misunderstanding but said they can be more obvious and clear about total end cost when folks are accepting recommended repairs - this feedback was not accepted. So make sure you're asking total cost (looking at the far right side of the quote sheet) and ask for the complete total cost of all the repairs because they are NOT going to offer that to you unless asked. But they'll say afterward they did tell you that or were shown the information but you got to make sure you look at the right column. I won't be back and hopefully this prevents someone from getting surprised at the total cost when they're paying.

Returned my call promptly. Although D&B could not help me with my problem, he was very generous in…read moregiving me a referral of someone who may be able to help.

I like the fact that he was mobile but I didn't like the fact that he didn't let me know he had…read morearrived and had already started jacking my van up to replace my tire. I knew he was in route but he should have called, rang the door bell, or knocked on the door to introduce himself before starting the job. I heard noises so I went outside and I introduced myself to him. He told me the hole was in one place which turned out to be true but I initially told him the hole was in a different place which also turned out to be true which he finally agreed. He was diligent about trying to the old tires on my property but to no avail he did not fix my tire. I took it elsewhere. Thanks goes out to his efforts.

Jim the manager at Jerry's Collision Repair was terrific! I had an issue with my bumper on a very…read morespecial car. Jim took care of it quickly and charged a very fair price. I highly recommend Jerry's!

Jerry's did such a nice job on my Escalade bumper. The paint match was perfect and was finished on…read moretime. Very happy with the quality of work!

Wow. Damon's saved us. We had a leak in our tire, on a road trip. . They fixed it very quickly and…read morewe were back on the road. And they were a delight to talk to.

This place has been closed for years. Was good, but no car service here now. It is a wine bar.read more

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .

Had tint replaced on 2 of my windows in my JEEP. I wanted it matched to what was already there. I…read morehave to say I am extremely disappointed. What was on the windows was a blue hue. Now 2 of my windows are grey. I was told they do match tint%, and from the outside you can't tell. But I don't want blue and grey windows. If there is no way to replace with blue tint, why was I not consulted to see if I wanted to proceed. I understand the dealership I went through gave instructions to change out the window tint, but it's my car. Why was it ok to do this? I guarantee none of the employees would be ok with different colored tint on their windows. When I asked why they thought it was ok to roll my car out like that, I was informed it's not their job or responsibility to check all the windows. Good thing the dealership paid for my new "window cling" because I wouldn't have and will be going to another place to have it removed and all my windows done to match. I will not take my car back here. Overall I find my experience to be sub-par and unacceptable done with incompetence.

I had a Reese hitch put on my car for half the cost of buying one with the car. They did a good job…read moreCheck around for prices And get the most experienced shop to do the job.