I'm wary of other locations; but this one's great! Had my car in & out in a reasonable time at a…read morereasonable price. Using coupons always helps! Even with additional services added on like filter engine replacement & a line flush it was reasonable. Would definitely return to this location in the future!

I stopped in on a whim because my tires needed air and I was about due to get an oil change anyway…read more Talk about adulting! While I had to wait about 10 minutes for my car to be serviced, I was offered a water and the time moved quickly. It is important to note there was only one person working and two cars in before me. The gentleman who serviced my car was beyond courteous and explained my options to me very well. The entire transaction took less than 10 minutes. He even offered me Capri Sun after! Service was a 10/10! Pro tip: look for coupons on their website.

Valvoline is one of the simplest places I go to. They explain what type of oil you should use,…read morecheck everything under the hood and suggest some options and next thing you know you are done. Excellent Service with a Smile.

We gave this place 2 tries... they changed our oil but we saw a leak in the garage- drove all the…read moreway back there- apparently they had been sloppy and got oil on some plate and that is what was leaking. OK fine...so we gave them another chance months later when it was time for another oil change. This time the same thing happened!! We do NOT need oil stains in our driveway and garage!! Then after they cleaned it up the second time... We started to smell oil in our car!!! My husband checked and they DID NOT PUT THE CAP on correctly!!!! So oil with splattering all over our engine!!!!! This could cost someone their motor!!! And do you really think Valvoline would pay for a new motor??? NO! The manager Noah was there both times.. either he does not know how to manage and train his people or he is just a bad manager. We will not go back.

Easy In and out. Took care of the oil change with full synthetic oil. They are respectful and…read morepolite to you and your car.

From the owner: Costa Oil 10 Minute Oil Change is the fastest growing oil change only business in the country. We…read morespecialize in no appointment, drive through, 10-minute oil changes. In addition to our short wait times, we don’t upsell you on products or services you don’t need. With top-of-the-line products backed by exceptional customer service, we strive to exceed our customers’ expectations with each visit!

I was traveling back to Florida and wanted to have my oil changed before leaving…read more I ended up being told that I needed not only an oil change but I also needed rear differential fluid and gasket, new tires, muffler, front idler arms and possibly new brake lines. After having the work done, my car broke down within minutes of leaving their shop. I am now stranded in Willoughby,Ohio with no vehicle or living arrangements. I really hope that I wasn't taken advantage of by the service crew.

Came in for an oil change and the service was really quick. The staff informed me of things I…read moreshould look out for, but didn't pressure me into buying anything I didn't want to. The oil change was fast and I really enjoy not having to get out of the car. The prices are reasonable and they always have coupons online!

I have been using Take 5 for years and never had any prior issues. Today, I went to have my oil…read morechanged and found the employee helping me to be rude. The main issue is that he inputted the wrong amount for my total. Instead of $134, he put $1,430 as the total. I noticed this after I put in my pin and pointed it out. The employee denied that he put in the wrong amount, despite the fact that I could see the error. When my card declined for insufficient funds, he said it must be a WiFi issue. He then restarted the transaction for the correct amount and the card went through no problem. I get that typos happen and I'm not really upset about that part. I'm annoyed that the employee refused to acknowledge the issue and monologued for three straight minutes that he would never do such a thing.

savannah and justice were very sweet and kind. got me out quickly with an oil and wiper change and…read moreit was fairly cheap. very funny women, laughed a lot with them. they deserve a raise!

Nicholas (Manager) and his team went above and beyond today. I appreciate GREAT customer service…read moreand great customer service deserves a shout out.

very honest. took my mustang in to get an oil change,…read moreinstead of doing the oil change they said if it was them, they wouldn't get it done because it hasn't been driven much since the last one. appreciated that. will always be back here.

Not anymore! First of all the work is mediocre at best. Went for back Brake work. $800.00 later…read moreBrake light still on. Second, who charges $30.00 for Brake Fluid? Price Gouging is not acceptable. There are better and cheaper places in town.

I began using Firestone of Mentor as the primary source for all of my car maintenance needs in…read more2019. But in 2023, I began to encounter many issues, including the same issues repeatedly occurring. Here are my learnings: * Mark your tires to verify rotations are completed as expected. * If services are suggested, review prior invoices to identify if the same work was completed previously and if it is still under warranty. * Avoid repairs that "potentially" will address an issue when there are multiple troubleshooting options.

Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

I'll stick to take 5 never had to pay for a tip off before. They never even told me that was a…read morething or that it was a charge before doing the service.

Responsive! Attention to detail! I'm really happy we found this place. They specialize in…read moreMercedes repairs! Very pleasant!

Honestly my car was running fine until I let you guys fix on it . Thinking about it now Big…read moremistake , last year you guys fix my thermostat. My vehicle has been running terrible since . Just think I gave u guys 5 stars on Google I'm going to edit it . Very disappointed and the cost to repair is ridiculous. I believe I was hustle.