Moved to DTLA a little over a year ago and have been going here since. One thing that stands out is…read morethe staff. Every single person is kind, professional, friendly as hell. I always feel appreciated when I go there. The points-to-dollars program they have is KILLER. Really comes in handy when they say "Oh you have $20 credit from your points!" Stacks up quick. All in all, although it's a bit pricey, for the service you get and the great vibes they emit, the few extra bucks is worth it, as they do have their hospitality on point. Great job guys!

This review is mostly about the product, but unfortunately my experience with the store's exchange…read morepolicy also left me disappointed. I purchased a Papa's Herb Blueberry Zlushie 1g cartridge. I used it for only one evening and immediately noticed a very unpleasant alcohol-like taste. It also had almost no effect on me compared with other cartridges I've used. The second night, I decided to give it another try--and the cartridge was already empty. For context, a 1g cartridge normally lasts me about a month, so there is absolutely no way I could have gone through the entire cartridge in one evening. I returned to the store because the employee who originally sold it to me specifically told me to come back if I had any issues and that they would exchange it. When I explained what happened, the employee helping me seemed to assume that I had simply used the entire cartridge. I tried to explain that this was not possible given my normal usage, but I could tell she didn't believe me. She did agree to exchange it, but I was told I could only exchange it for the exact same product. That makes absolutely no sense to me. If I'm returning a product because I believe there is something wrong with it and I'm unhappy with its quality, why would I want the exact same thing again? Since that was my only option, I took the same cartridge, hoping the first one had simply been defective. Unfortunately, the replacement was even worse. I took approximately 10-15 inhales and the entire 1g cartridge was gone. Once again, it had the same strange alcohol-like taste. This is now the third time I've purchased something from MedMen, and each time I've walked away feeling that the product was overpriced and poor quality. After this experience--and an exchange policy that forces a customer to replace a product they're unhappy with with the exact same product--I won't be shopping at this store again.

Love this place i go to both locations all the time. Everyone is so nice and their stuff is bombbbread more

Fire Kush starbrust is the best and there lucky og the customer service was the grate the lady that…read morewas there was pretty cool she knew her strain's off back wish I could remember her name but none the less the got fire weed. The piece was a little high but the first time deal is worth it.

Everyone was helpful and kind. Ferrrnanda is efficient, kind, and helpful. My first time experience…read morewas excellent. Even my boyfriend who historically doesn't smoke found something to try.

I was asked to buy stuff for a friend here. I used my debit card at the ATM machine. 3 days later,…read moreI had a fraud notification for two transactions at Diesel from my debit card. I never use my debit card for anything and still have it in my possession, so that means that they have a credit card skimmer on their ATM machine.

Super friendly staff. Built like a supermarket they have baskets for you to walk and shop around,…read moreit's quite dangerous for anyone who likes to shop like that lol Large selections of grass, pre rolls, and edibles. Really like how no one really goes up to you (unless you'd like help shopping) I like being left alone and when I did have questions staff was pretty knowledgeable. Really great vibes and fine quality of pot as well. I'm glad this spot is here since Buddha closed and I was not a big fan of MedMen. They carry a huge variety of items. From ash trays, to specialty cones, to birthday cards and candles! Loved how they incorporated homewares into their display gave it a real homely experience.

Extremely clean and upscale dispensary with reasonable prices and great deals. They have a rich…read moreselection of drinks, vapes, edibles and flower. I love that they're strongly pro LGBTQ too. Nathan and Josh were very friendly and helpful, we would return for their 10% off for loyalty members again!

The best and only delivery service I use!…read more Amazing ounce specials, quality AND quantity at great prices... They have incredible and responsive customer service, quick delivery times and accept almost every form of payment. The perfect spot for true cannabis enthusiasts.

Been using this place for years! The staff is great, they have quality products, and the ordering…read moreprocess is really smooth/easy. Definitely would recommend!

FIRE CANNABIS!! FIRE PRICES service is great. I walked in &…read morewas greeted the bud tender gave out good selections within the shop.

Great budd and smooth customer service I enjoy the budtenders here. always showing love. Very much…read morerecommend!!!

Do. Not go here...I repeat...DO NOT GO HERE.They sell fake Stizzys. Their herbs also gave me…read moreheadaches... A few minutes ago, I got into my car, and pulled the Stizzy box out of the bag. The cart fell right out of the box, and the child protective apparatus wasn't even pushed in. Thing that holds the Stizzy was broken and crushed. I went back in to get a replacement, and was accused of changing the cart. It is places like these that make me happy herb has gotten legalized...these places that aren't state compliant do whatever they wany. They actually haven't had electricity for the building for the last to months or so. They have been using an external generator sitting right outside the front door. Hopefully, they get shut down soon. Update: Examined the cart, and there are scrapes at the the connection where the tip and body meet. The tip has a nice scrape on it also. Hella shady. Do not come here, and spend your hard earned money. There is a spot on Broadway like 3 blocks down, towards Jefferson.

DO NOT GO HERE! Not…read morea good business. They keep sending me texts from different numbers. No idea how they even got my number or why they think I want texts about weed deals. I keep blocking the numbers but they keep switching where the texts come from.

New to the area looking for a new delivery service. Ordering on the website is fast and easy…read more Prices and competitive and customer service is great! Have your id ready when ordering to check out. They seem pretty efficient.

Im actually thrown off by how professional these guys are been living in k town for awhile and I…read morehad my share of delivery/dispensary. Had a question about delivery and the guy that was handling the phone answered everything I needed in professional manner and I was able to get set up for delivery fast! I highly recommend this place and will be ordering here from now on.