We have been to this dealership in the past and have made several purchases with a previous…read moresalesperson no longer with the dealership. Sometimes it is discouraging to start over with someone you don't know but we got an email from a Meaghan Snyder, Internet sales specialist who got the ball rolling by advising my wife Kelly that her 2017 Sentra lease will be expiring in a few months. 3 years does come upon us quicker than you think so I did respond to her and then received a call from a Joe Mcguire who called us back to follow up, answer some questions for us and set up an appointment to come in over the weekend. We arrived at the dealership on Saturday afternoon 1/4/20 and was greeted by sales and leasing consultant Julio Bergollo. A very friendly guy who gathered some info to find out our goals including trading in our lease. To narrow down the review, The dealership was limited in making certain deals in our affordable monthly payment range due to lack of incentive and rebate programs and more expensive technology in today's vehicles. We were considering the 2019 leftovers of the Kicks and Rogue Sport. My wife did like the Kicks, she sat in it and fell for it a lot and would have leased it if wasn't such an excessive lease payment due to no programs from Nissan. It was disappointing because the Kicks reminded me of the Xterra, a nice looking vehicle with limited technology but for some reason, Too costly. I must say, Julio spent a considerable amount of time with us. He was non aggressive and very patient and this resulted in us being relaxed and comfortable. So in the end, My wife ended up getting back into a newer 2019 Sentra lease which was OK. At the beginning, the lease payment was also high but the dealership was flexible and worked with us to make the vehicle more affordable. I appreciate the dealership taking into consideration that we have bought several cars there already. We ended up coming back this past Sunday to finalize paperwork and pick up new vehicle. The process was simple, easy and quick. The only complaint that I would have through this process and this is nothing to do with Julio but fees like destination fees are a ridiculous charge that a dealer passes on to the consumer for vehicle being transported from factory to dealer usually about $800.00 and the bank processing fee of $650.00. So you figure a another $1450.00 on top of your already required down payment including taxes and other fees. Now there is an option to roll these fees into your total price which will result in a higher car payment. maybe the dealerships should consider a true rebate program of eliminating these fees for repeat customers. makes sense. So in final, We had another great experience with a great salesperson who I would definitely recommend to anyone looking for a vehicle and we would deal with him again in the future. Thanks again to Julio and the dealership for making another easy sale/lease.

FYI: This might be my longest but most important review yet…read more. This is hands-down the most pathetic excuse for a car dealership that I've ever stepped foot in. From the second that I walked in here, I felt like I was entering a circus that was ran by people who have absolutely no idea what they're doing. The customer service is nonexistent, the staff clearly couldn't care less, and every question I asked was met with blank stares or attitude. Is it because I'm a female? Let's talk about the car's for a second.. Half of them looked like they were dragged out of a junkyard and wiped down with a dirty rag. The prices of them? Completely delusional. They're trying to sell beat-up inventory at brand-new luxury prices, and then act like you're the problem for noticing. Save yourself the headache. Go literally ANYWHERE ELSE. This place is a waste of time, money, and oxygen. I wouldn't recommend this dealership to my worst enemy.

my car was delivered on time to my house as promised. Very professional and knowledgeable and…read moreexplained every detail of the car equipment and the use of all the technology. thank you very much Christian Alsaigh.

Very professional staff and salesman, Christian, who made our purchase a very pleasant experience…read more Finance manager also very accommodating. Highly recommended. New Maserati Grecale purchased.

As much as I loved driving a Nissan, which I had been doing for nearly 20 years, I just switched to…read morethe new Toyota Camry hybrid XLE, which I got from Westbury Toyota. I did my homework before choosing Westbury, and learned they had the best inventory (and rating, fwiw). Also, in a time like this when you can get a great car that gets in the upper 40s MPG, and also happens to look great, you go for it. Especially with gas prices going through the roof. What I wanted to write about was the exceptional experience I had in my lease arrangement. Nateshia was one of the nicest people I've ever dealt with in all my years of leasing, or buying cars. She was relaxed, pleasant, funny, and quite human! Even though I did my homework, she got my trust. And that was maintained throughout the entire process. I did not get rushed into doing this and I came back two days after my visit to seal the deal. They did give me everything I wanted and I even got the exact model and color and trim, because they had such a large stock. It was on lot. Initially, I was worried about getting a car this popular at a time when gas economy was such a major issue, as was sticker shock that so many are going through. But I got an extremely fair deal and can't recommend this dealership enough. While the Sales and Finance managers were great to work with, all credit to Nateshia Wallace, for helping me seal the deal. And making such a comfortable environment to do the transaction in. Westbury Toyota should be very happy to have such a capable and nice person as a representative. I could not recommend Nateshia, or Westbury Toyota, more highly than I do. And I love my Camry Hybrid XLE.

They are all about sales sales and sales. Little to no customer support…read more My salesman was very young and not fully knowledgeable The finance person just wanted to make me lease or finance Really wasn't interested once I said I was paying cash Owes me a refund for over a month no check and no answers Sorry I went there Use Penn Toyota instead

Purchased two cars from here back-to-back within the last two weeks, and the process was incredibly…read morefast and easy. Honestly, I'd compare it to ordering a phone online and simply going to the store to pick it up -- except buying a Tesla might have been even easier. The staff was friendly, helpful, and made the entire experience smooth from start to finish. 15-20 mins tops!! I'll definitely continue purchasing from this location in the future.

Last month, I visited Tesla Westbury to obtain information about leasing a Model Y. The initial…read moreinteraction was positive, and the representative provided general details about the lease process. However, issues arose regarding the $250 order deposit. Before placing the order, I specifically asked what would happen to the $250 deposit if my credit application were denied. I was clearly told that the deposit would be fully refunded if my credit was not approved, and that Tesla would only keep it if I were approved and then decided not to proceed. Based on this explanation, which seemed reasonable, I proceeded and paid the $250 deposit. After submitting my credit application, I received the following message in the Tesla app: "Your Model Y financing application was not accepted. Select a different payment method in the Financing task in the Tesla app." Based on this message, I reasonably assumed my application had been denied. When I checked the app, the only options available were Lease, Financing, and Cash. Since leasing and financing appeared unavailable and paying cash was not an option for me, I contacted Tesla to cancel the order and request a refund of my deposit. Tesla responded confirming that the refund would be processed. Two weeks later, I noticed that the refund had not been issued. When I contacted Tesla again, I was informed that they would not refund the deposit because my application had received a "conditional approval." This was never communicated to me. The only message I received explicitly stated that my application was "not accepted." Despite explaining this discrepancy, Tesla refused to issue the refund. This experience was frustrating and misleading. I am writing this review to warn others to take precautions before placing an order with Tesla. I strongly recommend proceeding only if you are absolutely certain your credit will be approved or if you are prepared to pay in cash. Otherwise, resolving issues in this process can be very difficult. Additionally, I would like to mention some concerns about the dealership itself. When I visited, customer parking was extremely limited. Most spots near the entrance were occupied by vehicles for sale, and other available spots were blocked with cones, leaving customers to park far away. Also, my wife noted that the restroom lacked basic supplies such as paper towels, which was surprising given the brand's reputation. Overall, this was a disappointing experience, which is why I am giving Tesla Westbury 2 stars.

My 3rd bmw from Rallye Bmw. Took delivery of my X6 recently. Gabriel Hale was my salesmen. Gave me…read morean outstanding price on the vehicle. Daniel in finance got me in and out quickly. Michael Corssen (assistant manager) James D'agostino (sales manager) are absolute gentleman. Whole process was seamless. They make you feel welcome. IMO tire rim platinum package is mandatory, which I was informed is refundable if you don't use it. NY roads are horrible so it gives you peace of mind. Paintless dent removal is also included in the platinum package and a few other things. Considering prices of rims, tires, plus door dents it's worth it.

Negative Review: I brought my car to Rallye BMW on April 23…read morefor an oil change and to address an outstanding recall. Since I still had about a month left on my current inspection, I asked them to complete that as well. What a huge mistake. The experience was incredibly disappointing and unprofessional. It took them a full week to even let me know the car was "ready." The only communication I received was a text from Tracey Bolden on the morning of April 30 asking, "Mr. Cruz, are you picking up your car today?" I picked it up, paid the inspection fee, and drove home -- only to discover that the inspection had been failed due to window tint and a bubble on one of my tires. This was especially infuriating because: * They performed my inspection last year with the exact same window tint and passed it. * The service team already knew about both the tint and the tire issue before starting the inspection. At minimum, someone should have called me to say the inspection couldn't be completed due to these problems. A simple heads-up would have let me take the car elsewhere while I still had time left on my current sticker. Instead, they stayed silent, I paid $37 for a failed inspection, and I was left scrambling. While $37 isn't a huge amount of money, the complete lack of communication and basic customer care has destroyed my trust in Rallye BMW. With less than a year left on my lease, I will never return for service, and I will absolutely not be leasing or buying my next vehicle from them. I expected far better from a BMW dealership. Save yourself the headache and go somewhere else. I'll be sharing this experience widely so other customers know what kind of service to actually expect.

the only person who knows how to talk to customers was Danny, unfortunately they disrespected him…read moreas well they do to customers. they are, very nasty, unprofessional, disrespectful and I will call them robbers due to what they do to me for a Toyota sienna I bought there. anyone who choose to go there, you need to be very careful.????

Shopping for a used car is a nightmare to begin with, all the scams, flood cars, and corrupt…read moredealers. After a long search we found one on Long Island. After reviewing the Carfax (which we paid for) we decided to buy after a test drive and car passing NYS inspection. Front end noise which dealer said was the tires. Car inspection passed with a headlight out, horn not working, bad wipers and chips in the windshield. They replaced the headlight. No sooner got on the road and the tire pressure light came on. We took it to a Hyundai dealer they did recalls and said it needed front wheel bearings, axels, lower ball joints. Local garage said it needed front wheel bearings. Attempted to call AAA auto sales for two days no return calls had local garage do the work. $650.00 later finally got ahold of AAA auto sales. I was told to fax them the bill. Called to confirm that they received it and was told that they did receive it and will call us back. They never called to agree to pay for this repair. With 96,000 miles on the car we had a 30 day warranty per NYS law. We will never deal with this dealer again and buyer beware!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

My 17-year-old saved up every penny to buy his first car; a 2017 Jeep Grand Cherokee Limited. As…read morehis parents, we were there to make sure he made a smart decision and didn't get taken advantage of. We walked in bracing for the usual dealer games, waiting for that gut-punch moment so many dealerships are famous for -- but it never came. Our salesman was straightforward. No pressure, no hidden fees, no push for an extended warranty, none of those costs quietly baked into the price that they conveniently forget to mention. We test drove it, fell in love, and drove it home that same day. For a kid who worked so hard for this moment, it was everything it should have been. A couple days later we hit a small snag, and my son was genuinely heartbroken. This was his baby, and he'd worked too hard for anything to go wrong. We reached out to the dealership ourselves, and that's when Westbury Jeep Chrysler Dodge Ram really showed their true colors. Sean, the sales manager, jumped right into action and his communication was flawless throughout. Phil handled everything on the paperwork side seamlessly. My son ended up in a better place than where he started -- and his smile came right back. We cannot tell you what it means to finally find a place you can actually trust. Our son will always buy his cars here. So will we. And anytime we hear someone looking for a car or truck, we're sending them straight to Phil at Westbury Jeep Chrysler Dodge Ram.

I don't mind negotiating when buying a vehicle. That's part of the process. What I do mind is…read morefeeling like my time isn't respected. I went to Westbury Jeep Chrysler Dodge Ram ready to lease a 2026 Ram 1500 Big Horn Black Edition. I had already researched pricing, incentives and my trade value, and I made it clear from the beginning that I had a packed schedule. The first deal wasn't even close, so I thanked everyone and left. Later that day, I got a call saying the GM had approved a much better deal. I was asked to leave a $500 refundable deposit to hold everything for 72 hours, so I agreed. After checking my trade and calling my insurance company, the entire conversation changed. Suddenly I was told the deal needed to happen that night because of month-end timing, even though I had been told the deposit would protect the deal. I even offered to come back that evening, sign the paperwork and return another day to pick up the truck. My calls and texts weren't returned, I drove back to the dealership anyway, and then I was told the truck couldn't be obtained that night. Before leaving, I was promised a call the next day after they checked on the truck and incentives. That call never came. I eventually had to call them myself. To be fair, my deposit was refunded immediately, and I want to give the salesperson credit. He was polite, respectful and never tried to push me into a truck I didn't want. I don't believe he was the issue. My frustration is with the process. Every time I thought we had everything figured out, something changed. By the end of the day, it honestly felt like the goalposts just kept moving. I walked in ready to lease a truck and left wondering why buying a vehicle had to be so much more complicated than it needed to be. I hope they improve their communication because I think it would make a big difference for future customers.

CarMax in East Meadow is basically like visiting the DMV--very busy and fully booked--so it's best…read moreto call ahead and make an appointment. If you're looking to sell your car, expect the process to take about 2-3 hours, including the vehicle evaluation and offer. The offer they give is reasonable and close to market value. They'll also handle paying off your loan, which makes things much easier. While you'll usually get more money selling privately, if you need a quick, straightforward, and hassle-free process, CarMax definitely gets the job done

I appreciate that CarMax doesn't require any negotiation, with no pushy sales people or upselling…read more The price on the site is the price you pay. When you buy a car with them, they take care of title, license plate, and registration which is very convenient. We found the car we wanted and had it shipped from Florida. They indicated that it would be available for pick up in about a week, but it actually took more like a month to be ready due to emission testing. This was the only real negative with the process. They said they would refund the shipping fees, but we've yet to receive the payment. When we did go to pick up the car, it was a fairly smooth process. They let us test drive it on our own for about an hour. The paperwork took a bit of time, but it was mostly just waiting around for the agent to get all the documents ready and approved. When we were finished, they filled up the tank for us, and we were on our way. Only other complaint was our agent didn't do a good job of explaining how the MaxCare extended warranty worked, so we felt unclear on some of the details.

I couldn't imagine a better used car buying experience. Greg and everyone at LA Sales are kind and…read morehonest and easy to communicate with. I purchased an '05 Honda Element from them in July of 2020 during Tropical Storm Faye during the pandemic. Not ideal car buying conditions but they made it as easy and enjoyable as possible. On that day and ever since I've been treated with respect and they've been there for me anytime the car needs attention. If you've ever tried to buy a car you know how terrible it can be, there are so many dealerships that try every way they can think of to take advantage of car buyers but not LA Sales. I was so lucky to have found Lemon Auto Sales. I would highly recommend them to anyone who is looking to buy a car. It was worth the drive out from Brooklyn.

I previously posted that I recently bought a car through Lemon Auto Sales and was very happy. I…read morewould like to add that my car after driving it for a few weeks started developing issues. Called the office and ANDY was all too happy to correct the issues. This place is awesome! If you think you might me in the market for a used car Give these guys a chance. The are awesome! A very satisfied customer