I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

Bri is amazing to work with. Super patient and very professional. Great service all around.read more

Did a great job while i lived in indy, helped me when i transitioned out of state and on the road.read more

This agency has always been there for us for at least 40 years. We rely on them to give us good…read moreadvise, explanations, and to help us when we have a loss. They have facilitated insurance adjusters, and walked with us through the process. Bob Mercer at State Farm Insurance has been reliable to our family.

Last year was convinced by a family member to move over to Bob and State Farm.  Six weeks into…read moreswitching to State Farm and Bob's agency I was T-boned by someone traveling over 50mph and am lucky to be alive.  Bob's team did nothing to help me with the State Farm Adjusters.  The car was physically totaled but SF wanted to piecemeal my car back together even though it was 6 weeks old.  After an attorney got involved I finally had a reasonable Adjuster total the car and write me a check.  No thanks to Bob and his team.   Fast forward to March of this year.  I get a rock kicked up and a chip in my windshield while driving behind a snowplow.  I spoke with someone in Bob's office and "asked if my making a comprehensive claim would affect my insurance".  I was told one was collision and the other was comprehensive.  I was encouraged to file a claim as that is what insurance is for.   Fast forward to today.  I get a letter that I am being dropped from State Farm.  I call and ask to speak to Bob.  Bob is not available.  Bob finally calls me back and says "this isn't what you are going to want to hear but I called to appeal for you but there's nothing I can do".   When I challenged Bob with "what do you actually do for me and how have you ever helped me through any of this" he got really upset.  He stated that he has been doing this for 41 years and he did a filing of appeal for me.  I shared that I thought his efforts were very apathetic since day 1 when I needed someone to work for me and my claim and now when I'm being dropped.  He then became defensive and upset and decided it was time to hang up with a "have a nice day". Here's the Truth:  Save yourself from a person who sits back on his laurels and touts his 41 years while doing nothing for YOU, "The Customer".  God forbid you actually use your insurance.  I have never had an accident until this one.  Note: Someone hit me!!  I have no speeding tickets or tickets of any kind in the last decade.  Bob got upset that I challenged his "self proclaimed support of me" and simply responded with "I filed an appeal Dave but no luck". I wasn't looking for 'luck' Bob.   Just to note I had to call Bob...Bob didn't call me.  Bob can say he checked the box but if you are looking for someone to actually fight FOR YOU.  Forget it.  Find another agent and insurance company.

These guys were awesome!…read more I needed to purchase insurance for my daughter that is away at college in Indiana. After I explained what I needed, they informed me that my best option was to call another insurance company directly. How's that!? They did something you rarely see anymore. They were completely honest and upfront. How refreshing to deal with a business that operates on the highest level of service and honesty.

I've been a client of Wenclewicz for several years and feel like they offer impeccable service…read more You don't often find a company who is easy to work with and responsive when it comes to your insurance needs. I have my home, auto, and camper insurance through them. I recently asked for a review due to the jumpin price of the company it was under and they came back with stellar savings for me! They review your policy annually to make sure you have the best coverage possible. I recommend them to anyone who is looking for a quote and a new company to work with. Go ahead-use my name as the referral! #thankyouThursday

Agent Gabby checked in with me to see if anything I needed & just so happened I had purchased a new…read moreused car. She worked up a quote & was able to save me a few hundred dollars giving me a better policy than what I had gotten from another company. Needless to say I was thrilled. Thanks Gabby for checking with me & spending the time to answer all of my questions & then provide me with a better option. Greatly appreciated!!!

always helps putting customers first answers all questions you may have very professional and would…read morehighly recommend him to anyone

Monica Victoria is an amazing agent! Always kind, patient and willing to go the extra mile for her…read morecustomers seeking insurance. I called to change the vehicle on my policy and she was patient thorough and explained every step involved, her attention to detail and excellent customer service is unparalleled!

My boyfriend bought a car and we were quoted a price to get insurance over the phone. So we drive…read moreto Northwest to pay. When we get their that price be changing... so by boyfriend ask to speak to a manager. I tall heavyset middle eastern man showed up to explain the price change. He was wearing jeans and had a gun holster with no gun inside. That pervert stared at my chest the entire conversation and made me feel so uncomfortable. He talked for 10 min and was making no sense on why the price almost doubled. The car dealership said we had to get insurance there or would could not drive the car. THAT AINT THE TRUTH!!!! We did not get the insurance because the bait and switch on the price. The whole company is unprofessional and liars. I would not recommend this place.

I've been with Leland now for 9 years and he is the best agent! He goes above and beyond for his…read moreclients to endure the best service. As someone who works in the service industry myself I take great pride in finding someone who cares about people as much as I do. Any time I've had a concern he is always there to help and guide me through my claims and insurance questions. Leland is great and I highly recommend him- these reviews below me do not do him justice!

I am not from Indiana but got into a stupid accident here because Some girl did not look while she…read morebacked out of her parking spot I called to get some help about filling out formed since I was making a claim from her company. They told me I could come in and talked to them and explained in detail all the forms I needed.

My family and I have been with State Farm for over 60 yrs put together. Recently, we were so very…read moreclose to leaving State Farm...until Michelle bryant-jones stepped in. She took so much time out of her days, evenings and even late nights working everything out for us! She was extremely willing to go far and beyond to fix EVERY billing issues we were having. I'm so thankful that my family and i decided to give State Farm another chance and let Michelle work her magic! She is truly is like "A Good Neighbor "!

From the owner: At the Michelle Bryant Jones State Farm Agent office in Indianapolis, we proudly serve all of…read moreIndiana, including Marion and Hamilton counties. We offer comprehensive coverage options like Life, Home, Auto Insurance, and more to help our Good Neighbors insure what matters most. Our team is devoted to helping you choose a coverage plan that meets your insurance goals. Contact us today to discuss your insurance needs! License #: IN-3524149, IL-19434309, KY-DOI1186154, OH-1419096