I needed some additional down rod than what came in the package of the chandelier I ordered. I both called and came into the store to get help. Both times I was met with friendly service and a willingness to quickly solve my problem. The team in store was able to find a match for the down rod in the back and I was on my way in 10 minutes. read more

I've purchased a few light fixtures from here in the past and it's always been a great experience. Chandra the sales associate makes the shopping experience a delight. Never pushy, very attentive and will never steer you wrong. Today they were having a ' buy one and get one free ' on all Chandeliers in the back room and we Scored!!!!!!! Going back tomorrow to purchase some ceiling fans . read more

shout out for the guys down at Lamps Plus. Especially Robert and Alex)...many people can feel the same as me...driving around all day for miles looking at other lamp stores....being tired and frustrated - not quite getting anything to look sensible to your style. After listening to what we wanted - Alex helped us narrow it down to 2 lamps. We decided between the 2 when Alex, who totally went out of his way, replaced all the white bulbs to Edison bulbs. The chandelier had a whole different look and we loved it. Yes we were one of those painfully customer to ask for the change of bulbs but they still did it without blinking an eye... Great customer service. Save yourself some time. I suggest you start and end here at Lamps Plus read more

Robert and Michelle were a huge help with finding styles that fit our tastes. And when we had to return a couple of items, they made it low stress and fast, and helped us pick out a great alternative. read more

I Highly recommend coming here! After much deliberation on which chandeliers to go with, Behzad helped us come to a decision. He was very patient and accommodating. He was able to find any information we needed and if we didn't have his help it would've been much more difficult to find the lighting we wanted. read more

Over the past many years we have purchased several lighting items from this Chatsworth Lamps Plus store. Every time we have experienced really good service, but today's phone service was extraordinary! First, I spoke with the manager, MS. MARINA. I was searching for a light fixture and she welcomed my challenge. She quickly found the product I wanted and I could sense her friendly smile during the entire phone call. MS. MARINA is extremely knowledgeable and focused. Then, MR. PRAMOD took all my detailed information for shipping. He, too, was very helpful and expedient in placing my order. This Lamps Plus Chatsworth store is offering very special customer service! read more

We shop here often for outdoor and indoor lights, ceiling fans, and sometimes furnishing pieces.... Recently we bought a beautiful matte black outdoor water rated ceiling fan for our new pergola. We had issues with this one particular fan, and the staff were amazing both times. We had to replace a parts and even though the second time we had an issue with the fan and the purchase date was more than 1 year, the store manager Robert Hamilton was amazing going above and beyond to have our fan replaced to ensure we were satisfied customers. He took extra steps to work directly with the manufacture to save us time and any headaches. It was the first time we had any issues with any product we bought from the Chatsworth store and the services assured us that we will continue to shop there! read more

Excellent attention from Behzad, his patience and kindness is very appreciate. The store is nice and have a lot of selection. Thank you!

Came tonight to look at bedroom lamps close to 6 PM. Was greeted by a couple of nice gentleman. There is a nice selection of lamps and accessories here. The showroom is nicely laid out. Clean and well lit, no pun intended! Plenty of parking. Prices are ceaper because it is a clearance center. read more

Lamps Plus - Home Decor Near Me - Chatsworth, California

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Great Service today by a young lady named Claudia. She was helpful, very sweet, and smiled the whole time. Made our experience worth going today. Thank you! read more

Lamps Plus - Home Decor Near Me - Chatsworth, California

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Expensive place for lamps. Manager not flexible to match prices of other stores. He is also short in communication and rude. You should not be in the sales business. read more

I had ordered lights for my home with lamps plus. The item was delivered to the wrong address. They basically told me I was out $265 and there was nothing they could do. Abysmal customer service. Avoid this company if possible. read more

My husband and I were in the market for some new home fans. We decided to check out the Lamps Plus Outlet in Chatsworth. We were greeted by a nice sales associate by the name of Claudia. She was patient, knowledgeable and most of all, very personable. My husband and I had chosen a few different items to purchase and we were going home to think about the purchase before pulling the trigger (as they weren't neccasary expenditures but rather aesthetic improvements.) As we were on our way out, we decided to go ahead with our purchase. Being that we are also entrepreneurs we find the greatest value in exceptional service and value -we got both!! Thank you Claudia. read more

Best service ever for my first home !!!!! Chandra is your gal and Robert the manager was ama.zing read more

Lamps Plus - Home Decor Near Me - Chatsworth, California

Most of the inventory looks semi-used. The light fixtures are ok, but on average not the best quality. Prices range from affordable to expensive. They do have a sale section with lower priced items that seem reasonable. They don't normally update their inventory or have new designs. This location is fairly empty as far as customers go, so it's easy to shop. I did have a bit of an annoying experience when it came to checking out I must say. Other than that - worth stopping by here once in a blue moon. read more

Lame plus it's not only for lamp and chandelier , they also carry a lot of decorations and stuff. Their stuff are very knowledgeable , patience and nice, especially Behzad. He makes it easy to make a decision. He's always helpful when I go there.thank you read more

My husband and I purchased a lovely bedroom table lamp two months ago in the Chatsworth store from Michelle Cercado, and we are thrilled with the lamp, beautiful! We were also very pleased with the assistance Michelle gave us. She is terrific! Today Michelle helped me via phone with a small accent table lamp purchase online, and, again, Michelle just made it quite a simple process. Thank you, Michelle, it's really a pleasure to do business with you, you are very much an asset to your company. Teri L. read more

I was reluctant to come here but was pleasantly surprised by the variety of available merchandise. The staff is extra helpful, but not intrusive. After looking through the "chandeliers" we were ready to walk out and a young lady name Claudia asked us to go back and look at this new one that had just come in; it was toward the back of the store so we didn't initially see it. I have to say that Claudia went out of her way to be helpful and she is as friendly and pleasant as you could expect a salesperson to be. Thanks Claudia, we'll be back! read more

Came here looking for a torchiere floor lamp and there are so many options!! Claudia helped narrow down a few items and we decided on the Kathy Ireland Mullholland style. It was perfect and for a great price too with a sale going on. Very bright and elegant looking. I loved how fast we found the lamp we wanted in 30 minutes! Everyone is so friendly and helpful and I just love this store. Also, when we got home, we realized there was a chip on the lamp. I called the store and they were very efficient in handling my replacement order. Best service ever!! Definitely recommend this store for all your lamps needs! They sell other home decorative items too. I bought my big mosaic mirror from here in the past and it's one of my favorite home pieces. read more

I need to Yelp The Lamps Plus Outlet for absolutely exceptional service, beginning when I walked through the door of the store, and culminating with a great installation experience at my home. First, let me talk about Lighting Consultant Lourdes Guerrero. She is the best! She greeted me and asked if she could help me. I told her I was looking for a ceiling fan. She kindly gathered my specifications, and helped me narrow down my search. Importantly, she offered me choices that were a good fit for what I was looking for. She demonstrated the fans, including the attached light's illumination level. Then, voila! Together, we narrowed it down to one unit, the Minka Aire Concept II 44" white-on-white ceiling fan. It was just perfect for my needs. And, it was one of the new versions of that model with the LED lights (stable, bright, cool, long lasting, and extremely economical). She also enrolled me in the company's Rewards Program and said to contact her for any future needs. So, to sum up my impressions of Lourdess: Courteous, caring, professional, knowledgeable, attentive, personable, willing to go that extra step to provide the ultimate in customer service. What more could you want? The installation date was made for a few days after my purchase, on a mutually agreed upon date. Artin, the electrician, and his associate (sorry, I don't remember his name) arrived promptly on the installation date. Both Artin and his partner struck me as being very courteous at the door. I showed them to the room in which the fan was to be installed. They immediately got to work and finished up in short order. The fan works perfectly and is perfectly balanced. He installed a new light switch I had bought (the fan won't work correctly with my old dimmer switch), and asked me if I wanted him to attach the remote caddie to the wall adjacent to the switch. I said yes. So, I had a perfect installation experience. To sum up my impressions of Artin and his partner: Friendly, soft-spoken, polite, knowledgeable, no-nonsense workers, efficient, professional, take pride in workmanship, go the extra mile to make sure the installation is tweaked precisely to the customer's specifications. Will I do business with Lamps Plus Outlet and the aforementioned individuals again? Absolutely! My sincere thanks to all. read more

I was looking for a ceiling light fixture and finally got them all from here. Mr. Behzad, the sales associate, was helping me, he explained about the promotion and offer and he was very nice. Lamp plus has many great choices if you are looking for lamp and also decorative pieces, and the very nice people to help you like Mr. Behzad. Also,the parking lot is so spacious. I definitely come back and shop at lamp plus. Thank you! read more

We had a great experience at lamps plus today. Juan Ramirez, the manager, went out of his way to help us find the best options for a chandelier for our kitchen and gave us a great deal. Thank you Juan! read more

They have a great customer service. The sales associate Behzad was very friendly, polite and helpful.

Went in for a warranty exchange. Mgr. took care of me. No problem. In and out. Great customer service.

Thank you, Lamps Plus for your stellar customer service. I was calling about a replacement part for a lighting fixture that I hadn't purchased there. The woman who answered the phone was extremely friendly and helpful. She spent about 15 minutes trying to assist me, looking up the fixture, the part number etc. In the end, we couldn't locate the vendor or part number, but she tried her best, and then gave me a recommendation for another store to try. I will definitely shop here because the employees are so friendly and knowledgeable. read more

Behzad is always so helpful to me whenever I come into the store. Whenever I ask if a specific product is available or I am looking for a certain style, he always points me in the right direction and follows up with me to make sure I get what I need. His great service is the reason I keep coming back. read more

good experience shopping at lamp plus at northridge. Behzad was polite and attentive. Thank you

Behzad was terrific! He really knows lighting and was extremely helpful with explaining bulb choices in addition to the fixture. Be sure to ask for Behzad when you visit this store! read more

Behzad helped us a lot when we had to both return a lamp and pick out a new one.

They offer really great prices! Quick easy and out the door. So many beautiful pieces as well. Much more than Lamps read more

Lamps Plus - Black Tempered glass table - Home Decor Near Me - Chatsworth, California

I purchased a lamp for our entrance area to the house at a great price. I also had them install it for me. Very professional staff and the installation was quick! read more

We were looking for several different items. Behzad was knowledgeable and very helpful. He made our shopping experience a joy. We look forward to returning to Lamps Plus again soon. read more

Their sales associates are all kind, helpful & courteous. I bought chandelier from LP online, but didn't really like the style, so went to the store and Diana helped me with the return transaction, then Pramod K helped me find another style chandelier for my dining room. 1 of the glass cover was broken, Juan helped me, he ordered a new one for free. Satisfied with their excellent service, will be back again next time. read more

I went to Lamps Plus on Sherman Way in North Hollywood and got mediocre service. They only had one of a lamp I wanted on sale, but said the Chatsworth store had 3. Drove all the way to Chatsworth, and found the lamp wasn't for sale there. Sherman Way had it for sale because they only had one left, but didn't explain that to me. HOWEVER, Robert, the Chatsworth Store Manager, was wonderful. He said they'd make it right since I drove all the way from Burbank. He got me my two lamps at the sales price, was courteous and professional, and engaging. AND the Chatsworth store was So Much Better (service and inventory) than Sherman Way. If you only have time to go to one, go to the Chatsworth store and say hi to Robert for me. Such a terrific manager! read more

I came in to look at a gorgeous chandelier and the salesperson, Pramod, was extremely knowledgeable and patient as I decided. (Chandeliers are big purchases!) Pramod helped me to pick out the perfect Edison bulbs to make the piece really shine. Stockperson Randall was very friendly in helping me load it safely into my car. A súper pleasant shopping experience and much better quality than I've found thus far on Amazon! read more

Excellent service at lamps plus. Juan helped me with an online exchange. It went very smoothly and like always I feel they look out for the customer's best interest. I like the products I also very much appreciate the customer service as they go out of their way to help a customer. read more

This review is about their light bulb selection which includes a well rounded variety of different options. Most of the options were on display and also lit which really gave a great representation of the bulb. Behzad, the sales representative that helped me out was very knowledgeable and professional. He took the time to answer questions, provide me with different options, etc. which is a welcome change from other big box stores which don't always provide 1:1 consults. Definitely will return here for specific light bulbs. read more

Behzad was very helpful and professional. Great selection, quick service.

Great experience with sales team. Behzad is a Professional customer service example, will go beyond his abilities to satisfy the customer. Juan Ramirez is the manager you want to see at any store. Makes you feel comfortable and happy with any purchase. Willingness to help with all requests. Together Behzad and Juan make a nice team .. read more

I have been there yesterday with my customers. I dont really like the selection, There are plenty of stuff but if you are looking for something particular it is very hard to find it. Their online selection is much wider and better (specially if you are looking for something which cost more then $1000). Most of the stuff they have is cheep and quality is not that great. (it is good for that price thus) I really love the customer service there. All guys were nice and patient with us (we spent there almost 3 hours) and they always were trying to help and showed us plenty of the great chandeliers and wall lamps. They are not greedy and if you are placing a big order ask for a discount. They gave us really good prices. I like the store and come back for sure. read more