This was my first time ever stepping into a Land Rover dealership and my first time looking at a Range Rover and I was honestly blown away. From start to finish, the experience was seamless. I've purchased cars from other brands before, and it's usually a long, exhausting back-and-forth that turns into an all-day ordeal. This was completely different. David Diaz went above and beyond for me. He was incredibly thorough, knowledgeable, and really took the time to explain the brand, what Land Rover stands for, and all the options available. I never felt rushed, pressured, or overwhelmed. He made sure I understood everything and genuinely cared about getting me exactly what I wanted. Even after my purchase, when I needed a small maintenance item handled, David once again made the entire process smooth and easy. That kind of follow-through says a lot. Buying my Range Rover was actually enjoyable...something I never thought I'd say about buying a car. If you're going to Land Rover, ask for David Diaz. Seriously. He's the best!! read more

Came in for service for the first time since my Defender had the passenger halo light out and Scott helped me right away. I didn't have to get out of my vehicle and he set me up for an appointment right away. He was friendly and very helpful. Loved the customer service, can't wait for my appointment. read more

Land Rover Orlando - Auto Repair Near Me - Orlando, Florida

I went to the showroom last year to purchase a LWB Range Rover Autobiography, and I was ignored without anyone approaching me as I was viewing the showroom Range Rovers for more than 15 minutes. I know salespeople noticed me, but probably concluded I was not worth their time, because I did not present as an affluent buyer. I'm African American and was dressed in athletic attire. What they did not know is that I was paying cash for the $187k vehicle. I left in contempt for being ignored and went to Land Rover Melbourne, which was an hour away from Orlando. I was treated much differently and I purchased the Range Rover LWB Autobiography with cash from them. A couple weeks ago, I went for my first oil change at 8000 miles Rather than drive one hour to Melbourne, I went back to Land Rover Orlando for this service and was shocked that they charge $1000 for the oil change. I called Land Rover Melbourne, and I was quoted $400 for the same oil change at 8000 miles. Instead, I took the car to Melbourne, and when speaking with the service manager, he informed me that I already purchased a maintenance agreement, which covered the whole cost, something Land Rover Orlando knew already when I took the car there initially, but conveniently did not tell me this and wanted to charge more than twice the cost of what the oil change should be. These people are not right. I would STRONGLY recommend to AVOID this dealership! read more

I usually don't like leaving negative reviews but this deserved it. I called four times before reaching a sales person I left messages emails etc. after finally getting contact with a sales person Nick I was told vehicle was in stock gave him all my information identification drivers license he told me he'll contact me the next day which was Tuesday and haven't heard from him I called texted nothing . I tried calling dealership again and once again no one picks up. Bad business Update today at least Ricky reached out to me a different salesman and told me the vehicle was sold. Shout out to Nick who couldn't contact me and let me know that. Great saleman( sarcasm) read more

I purchased a car from Land Rover Orlando yesterday. Ceasar, my salesman, was most helpful and professional and he worked tirelessly to help me make a deal that was good for everyone. The car is a 2016 Jaguar F type R and I have to say it is the cleanest most perfect used car I have ever purchased. Despite being 9 years old, I would think it was a new car, if I did not know better. read more

I recently purchased a 2021 Mercedes. What I thought was a great deal (price and mileage), turned out to be my worst car buying experience. There was a heavy vibration in the vehicle when I was driving home at a high speed. Decided to take the car to a credible source for inspection. The findings were alarming. There were vital missing pieces under the vehicle that connect the axle and base of the car. I was told the car should've never been sold it that condition for safety reasons. Took the car back to Land Rover to get fixed and was given a loaner. I don't live around the corner. This is a hour and 45 minute commute. I chased this dealership for missing paperwork, updates on my vehicle. They bear the name of an Elite dealer but operate like a random roadside auto group. They made zero provisions for the inconvenience they caused me. I'm still waiting for a part that's on order. When I did my research, I was told I can get the part in two days as it is in stock at an Orlando dealership. It's been two weeks and counting, I'm still waiting. Customers are numbers when they walk through the doors of this dealership. They have zero customer service etiquette and don't seem to be concerned with customer satisfaction. Do not be swayed by pricing. Do your research and spend your money with a dealership whose actions match the elite name they bear. **Update** When I got my car back, I discovered my rear Mercedes floor mats were removed. I decided to call Mr Clay (GM) to air out my grievances. We had a nice conservation and I was reimbursed for all expenses incurred while my car was being fixed. I received a new full set of floor mats. They weren't the mats removed from my vehicle but a generic version. Lots of lessons learned here. Moving on. read more

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Super helpful in finding what was really going on with the Land Rover after Hendricks Land Rover in Charlotte failed so miserably. Tech help was fairly thorough although it would have been nice to have received video review (as other Land Rover dealers do) of technician walking customer through things they found and recommend fixing as well as what they repaired... read more

I purchased my Range Rover Velar only to find out four months later I had a plug in my front tire. I contacted the dealership to have it replaced, and they have so far refused to communicate with me through sales or the service department.. I asked to speak to Julius Green, who is the general manager. I've not heard a word from him. No calls returned. I spoke to the salesman that sold the car. He was absolutely no help at all. I would expect buying a new car from LAND ROVER that you wouldn't be driving off with a plug in your tire a very unsafe situation since it is in the front tire I want LAND ROVER to replace my front tire after owning the car for four months. read more

Good morning. I am so very sorry to leave a very negative review of this dealership. My name is Anita Albano and am recently retired. My husband Terry surprised me with my dream car for my retirement an Audi A3 convertible. The car is immaculate and my favorite color white. The price was so ideal that my husband and I purchased a one way ticket to Orlando to purchase the vehicle and drive it nine hours back to our home town of Mobile Alabama. Julius Green the general manager assured us prior to heading back to Mobile that all would be fine for our nine hour drive. 5 minutes into our drive the low oil light came on and I immediately pulled into an auto parts store on a Sunday morning. Terry could not assist because he was on Several international calls. So I walked into advanced auto parts and luckily found 0W 30 on a Sunday. My husband wanted to pour the oil in but could not break away from his call. So I went to action. Thank goodness I did not get any oil on my white dress. My husband Terry attempted to call Mr Green on several attempts but received no return call from him. So I cannot in good conscience recommend this dealership. I do love my Audi but have decided to cut ties with Land Rover of Orlando and start a relationship with our local Audi dealership since they return our calls. So sorry for the bad review. Anita Albano. read more

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02/10/26 - I arrived at 0914 and the dealership opens at 0900. I stood in front of the main entrance for about 15 minutes and nobody ever approached me for service. I then walked in to the front desk ( which was unmanned ) and waited another 10 minutes looking around aimlessly at no sales people in the area. I then walked back outside the front door ( where customers park ) and waited an additional 10 minutes before checking inside at the front desk again ( nobody was still there ). At no point did any employee ever approach me or even make an attempt to greet. I drove over an hour to look at a vehicle and was ready to make a deal TODAY. It is now 1000 and I am deciding to leave.....As I have spent the last 10 minutes just waiting.......I do not know if I will come back to this location or not and as of today, I would not recommend this location to friends, family or strangers alike. Very disappointed in this location. read more

I purchased a Certified Used car from this dealership and basically the whole year I had the car there were problems with the screens and if you know RR, they control about everything you do with the car. With it being Certified the maintenance was covered, just very hard to take a car in like 5 times for the same thing. SO, I sold the car back to them. Once this happened, I cancelled an Extended Warranty that was for 2/2026 to 02/2028 to cover the car I felt I would keep for more years. But cancelling the Extended warranty in 2025, they already prorated it and cause me to LOSE $1,500.00 of what I paid, because they claim it started the day of purchase, based on the finance guy that I dealt with this is a lie. BECAUSE, all the service I had while owning the car was covered because it was Certified until 02/2026! read more

I've been a customer of Land Rover and purchased two vehicles from Michael Kammer. He's very knowledgeable and was incredibly helpful with me during the entire process. Also, i routinely call on him even after the purchase. What a professional!! And he still helps me today on inquiries. Definitely enjoyed the experience and my vehicle!!! read more

Michael and the crew were fantastic! He updated me often on the completion of my car. I was in and out in 30 minutes making the process extremely seamless. This range rover is by far the nicest riding car I've ever been in! read more

Land Rover Orlando - Auto Repair Near Me - Orlando, Florida

Service department is top notch. Made us feel like family from the start. Scott is outstanding and took great care of our suvs. read more

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Communication started off well but only by text. Then they would not accept my financial institution. In the middle of waiting on them to send their financing info they sold the vehicle. Very disappointing and no respect for someone's time. read more

Beware of this dealership and their shady sales practices. Nowhere on their website does it state that their vehicles come with LoJack service pre installed and you must pay for it while buying a car from them. This came as a shock while looking at the first set of numbers given. The dealership didn't have a true answer as to why this is not disclosed on their website. As you can tell on the second picture, the LoJack price disappeared and it was added to the price of the vehicle. Again, if I'm paying for a service then it must be disclosed on the purchase agreement not added to the vehicle cash price. read more

Land Rover Orlando - Auto Repair Near Me - Orlando, Florida

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Quoted $37,000 for a car verbally and on paper, got pre approved by the backup salesman for my salesman Chase was on leave the next day. The backup salesman Nick had me send my license showed credit options. Two hours later, I called an he says the car was sold 2 hours ago. Now the car is still listed but they raised the price to $42,852. Never in my life have I witness such horrible salesmanship and customer service. Most homes or car dealerships put sale pending. If you want to do all the work and be in route to Orlando to have your car sold? Go to Land Rover Orlando. read more

I can say that at least their competitors are listing the actual selling price of their vehicles online instead of using the old Car Dealer Bait and Switch. I asked the salesperson why they are advertising the vehicle at one price and then adding $20,000 'market adjustment'. Of course the snarky response from the sales person was "It's Manufacturers SUGGESTED Retail Price." Sounds like I'm trying to buy from a Suzuki dealership and not a Land Rover dealer, doesn't it? read more

Land Rover Orlando - Salesperson Email - Auto Repair Near Me - Orlando, Florida

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If I Could Put O Stars I Would This Place Horrible... Young black male walk in dealership nobody speaks or acknowledge me for half a hour place not busy at all because employees flirting and giggling while i stand there with no acknowledgment.This place is unprofessional. they dont know how to communicate with customers or anything. My Family Drive Over 2 hours to get a car they arrived at 10am left at 8pm no car or anything complete waste of time that cant be recouped... 0/10 I Do Not Recommend i Said I Was Going to leave a bad review Nick Said He obviously dont Give AF about His Customers read more

This is a LoJack dealer and a free Land Rover comes with your purchase. What a joke.

Darius was very professional and made it easy locking in the deal for my dream car! Overall I had a great experience working with him and the dealership. Very satisfied with my new car and the whole process. read more

Just purchased our 2nd Land Rover from Land Rover Orlando in 2 months! Worth the drive from Tampa! Michael Kammer in sales is spectacular! He's awesome to work with: Knowledgeable, professional, absolutely outstanding. We worked with Tina in the finance office on both deals. She's terrific with having the documents ready to sign in minutes. We will continue to be returning customers! 5 stars!!! read more

terrible experience I have ever been through at a luxury brand. I have a McLaren and Maserati - never been discriminated. the "general manager" at this store needs to go to training and seek a new career. thankfully; the new store was happy to help me when I walked in and signed on a new 2025 SV Range Rover that day. read more

Worked with Peter Karos, he was fantastic, worked with me on pricing and shipping, walked me through the options on the car, I asked alot of questions, he was patient and I would highly recommend not only this dealership but Phil Karos. Thanks Phil, you made the experience great! read more

Great dealer bought a new car from Michael Kammer and he made our dream come true. Thank you for all you did.

The technicians smoked weed in my car, after leaving it under their care for two weeks. .... When I picked up the car, I found a half smoked blunt and a receipt for Zaxby's. I don't smoke weed nor do I eat at Zaxbys. I brought this to the attention of their useless service team and they disregarded it. Finally, the manager call me to apologize. read more

worst and most disrespect encounter. the manager gives you death stares when you try to ask questions on why they are misleading on the sales and pricing. nothing luxury about this place either, extremely run down and not enough staff. walked around for over 15 minutes with no help. and when you call, good luck!! my call log shows 23 calls to the dealer and no one picks up in sales or service center. this place has gone severely downhill the past few years. read more

This dealership has gone completely down hill. Its not the same quality of customer care that it was 3 years ago. I will never go back to that dealership again, from being belittled by a salesman to getting absolutely no responses for days. it's really sad because it's a great car but the dealership itself needs a lot of work. read more

I received shocking customer service from Nick one of the sales boys. You'd think it being a Land Rover dealership they'd have some class and understanding but I was completed wrong. We were out of state buyers looking to purchase a car that wasn't even originally on the lot. We filled out initial paperwork, sent over our documentation and asked for the car to be retrieved from off site so we could have a video made to ensure the car was it great shape. It was, outside of a few scratches, which Nick agreed he would take care of for us. We agreed on a final sale price sent over documentation and I even went ahead and purchased $2000 shipping to have the car picked up within the next 5 days once it was done was the cosmetic issues. Last I heard from Nick was he was working with a client and he'd be back in touch to finalize the paperwork. I did not hear from him again. I texted him multiple times a day for two days, reached out to another assistant Courtney to have him get back in touch, left voice messages on his phone... All I wanted to know was where we were at with the cosmetic fixes and whether we could tie everything up. I didn't hear back from him again, completely ignored me, and failed to update me that he ended up selling the car to someone else who was at the dealership. I found this out by eventually calling another sales person there and asking him while on the phone, what is happening and why has no one been in touch. I wouldn't suggest this dealership, so don't let the positive reviews fool you, they ultimately don't care about their clients, agree to terms that they are happy to ignore, and clearly do not follow up with them. I was eventually messaged back by another assistant saying he tried to reach out, but we all know that's a load of bollocks. 2k in the hole now and an upset pregnant wife who had her heart on this car to arrive prior to our first child. The ironic thing, I could have just bought it on driveway.com there and then and it would have been ours, but I tried to be efficient and ensure we worked directly with the dealership, if it wasn't for me asking them to retrieve the car, they wouldn't have even sold it on site. Jokes on me I guess. read more

I called several times to set up a service appointment. No one answered and I left 2 voicemails that were never returned. I also used the chat feature on their web site and spoke to a live person who took down my info. and promised a call back the next day. Never heard back from them. I also emailed them and never received a reply. I attempted to schedule a service appointment using their online tool and gave up after there were no available appointments whatsoever up to 7 months in advance. Taking my business elsewhere. read more

Today I purchased not my first but second Range Rover from Land Rover Orlando. Both Adam Russell and Matt Yates were very accommodating. From start to finish the process was seamless and they were both so helpful! From programming my car on my app, to being courteous enough to install my tow hitch on my new vehicle, I have never had such a better car buying experience if I could write a 10 review I would. read more

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Service department is awful. I was having an issue with my 2015 Land Rover so I gave them a call to make an appointment. They had no time slots available for months but they said they could squeeze me in if I brought it in right away so I did. Did not hear from them all day, and had to keep calling to check on the status of the vehicle. They were finally able to look at my car a day later, and quote me almost $800 to replace a door latch (labor rate is $185/hour). Absolutely laughable. Save your time and go to a trusted local mechanic. read more

they just suck. all around.. service agent is never available, they never answer the phone, they kept my truck for months for it to still have issues that cost thousands of dollars. read more

I would caution you as a buyer. Three weeks ago I purchased a BMW X5 M Competition from this dealership. Unfortunately the very next day I had to drop it off at my local BMW dealership for service due to a check engine light that came on first thing in the morning. Come to find out the check engine light had come on 10x in the last 1,000 miles, 2 of those times during the mileage that the dealership had ownership of the vehicle. After some deeper digging at BMW it was brought to my attention that the check engine light was reset each time and the issues had not been corrected. Land Rover Orlando denies any responsibility for the fact that the check engine light came on during what appears to be a time while they were in possession of the vehicle and that potentially the check engine light was reset during that time. In fact when contacted the response was "I'm not sure what to tell you, the vehicle is covered under the factory warranty, maybe it was the previous owner" Yes 8 of those times I would agree must have come from the previous owner however the car was listed on their site with 10,942 miles and 2 of the times the engine light came on was after the listed mileage? I am seeking out additional information from BMW that would allow me to pursue this issue legally if in fact the dealership was aware of the problems with the vehicle. The second time I contacted the sales person to make him aware that BMW may need to keep the vehicle for 3 weeks due to the severity of issues with the engine the response was "that sounds like a long time, maybe just drive the vehicle until they can service it or bring it to a dealer that will fix it faster" One of the issues with the engine is the camshaft. Not sure you can drive the car with no worries when that is the issue hahahaah.... I want the dealership to take responsibility for what appears to be failure to disclose information regarding the condition of the vehicle. Or how about a level of understanding? An apology? Maybe the manager give me a call since I have requested it 2x from my sales person? We are talking about a $100k + vehicle that may need severe engine repairs, devaluing the vehicle. To make matters worse the sales person stated that "Our BMW dealership checked the vehicle when we took possession of it" If this is true then I would assume they hooked it up to their computer to check for engine codes, and if they did they would have found the 10 codes that were flagged over the last 1000 miles much like my local BMW dealership did within 5 minutes of checking the vehicle. I would tell you buyer beware. Be smarter than I was and have a mechanic come out and check over your potential purchase before making your decision. Do not trust that this or any dealership will disclose information that you may need prior to making a sound decision. read more

Paola was great! We had her as our service advisor for a tire replacement. Called the warranty company and took care of everything! We are on a road trip from Houston Texas. She was quick and was able to put us back on the road fast! Thanks Paola! read more

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before the bad i must give the one star not for the dealership which is the worst!!! i give credit where credit is due. Our sales experience with chase was the only shinning star, one star that this place deserves so my hats off to him if you insist to buy from there i recommend him highly. From that point on the service and personnel was dismal, the arrogance and bullshit of the General Manager unmatched. Lets start we waited weeks for an appointment to get our vehicle (2024) for a 3 hr repair of wind leak, we waited patiently for, parts to arrive,we then too vehicle for repairs,for one week the car sat!!! if you have an appt it means you have waited for a time to get your car in, but no, not there my wife's car was warranted for tires and wheels ,but not the loaner we were given . On the way home from her work during the last hurricane she was forced off the road by another car avoiding a large limb that had fallen my wife was forced of the road hit the curb and tire and wheel were damaged. they charged her 1,700 to repair it, if they had repaired in the time they promised her car would have been covered but no.in essence she had to pay 1,700 to get her car fixed by damage of natural disaster, when her own car was covered, needless to say i compare them somewhat to fema and what they did to our neighbors in North Carolina from the same hurricane ,didnt even offer us the 750 dollars!!!! anyway good luck to you all and god bless read more

I'm so thankful for the wonderful service at Land Rover Orlando! I was on a cross country road trip and discovered a leak in one of my tires. This happened while I was in New York and I couldn't find a dealer anywhere nearby that had my tires in stock. I was going to be in Orlando later in my trip so I called to see if they had my tires. Luckily they did and were able to keep them on hold until I got into town. The service was prompt when I arrived and my tires are good to go now. Thank you! read more

So I call this place which absolutely drives me nuts....I need to get 2 Key FOBs programmed...that's it....they tell me the next available appointment is November 12....it is October 23. Are you frigging kidding. Wtf is wrong with these people....if you are trying to buy a landrover do not go to the one in Orlando got to Jacksonville. The Orlando landrovers Is shady....3 weeks to program 2 key FOBs...Really...my landrover is paid off looking to get another but they put such a bad taste in my mouth I will shop elsewhere.... read more

I left 2 reviews, maybe out of anger and being upset.I worked a dealership before, and I know sometimes they do all they can do.Sometimes you have to step back and understand the situation my last two post were out of anger honestly this is a good place to bring your cars sometimes you can get off on the wrong foot but you have to trust the process.You can take any car you drive to the dealership of your choice but you might still have the same problem..So what I honestly wanna say is this is a GREAT PLACE TO BRING YOUR CAR you just have to understand what type you are driving and give them a chance to fix the problem.Trust me it can be very difficult but I honestly think they will do there very best to fix the problem.So if you read my frist 2 post that was out of anger Christian and the service manager are very helpful and will try their hardest to make sure your problem and concerns are taken care of. read more

Here's what to expect if you decide to take your vehicle here for some routine maintenance: 1. Cabin air filter change $400. * It literally takes 5 minutes to complete this task and let's say the filter is $50, at the absolute most. 2. Oil change $300. * Ravenol oil change kit (Land Rover approved) $135. And here's the icing on the cake... The loaner vehicle while your vehicle is being serviced? A Hyundai. COMPLETE RIP-OFF. read more