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    Landis Refining

    3.2 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    3 months ago

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    2 years ago

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    5 years ago

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    3 years ago

    Great business. Great service and completely transparent to work with. Highly recommended. Wish I could give more than 5 stars.

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    4 years ago

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    4 years ago

    Great company to work with very reliable honest fair trustworthy all around nice people.

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    Corwin's Jewelers

    Corwin's Jewelers

    1.0
    (2 reviews)
    8.3 mi

    The old story updated. Brought my watch for repair of a loose dial. They fixed that, but the week…read moreafterward, the watch minute and hour hands froze up a couple times. I returned the watch and they observed the watch for a few days and the problem did not occur, so the watch was returned to me without anything done. The watch hands froze up again twice this week and again I returned to the Southampton store for the same problem. The store people told me they were going to watch the watch to see if there was a problem. I have photos of the frozen watch hands but that was not enough to convince them! Then they said they would send it out again and get me an estimate for the repair, at my cost!! I have always had this watch repaired at Southampton's London Jewelers without any quality issues, but at the time I sought out help from Corwin's, my "go to" place was closed. One star for Corwin for terrible customer service, and waste of my time over multiple trips there. They claim the intervention to fix the dial had nothing at all to do with the hands freezing the week after their repair man fiddled with the piece. I simply to not accept this failure to make things right and will never use nor recommend doing business with Corwin again. One hour later addendum: Corwin messaged me to let me know that my initial payment of $85 is going to be refunded to me. Note that I was repeatedly clear about the watch intermittently stopped and gets going when I reset the hands. At no time did Corwin tell me that they would pay for the added repair costs. I did get quite angry with the staff due to the frustration over how my concerns were addressed, and I apologize. Update: Corwin's did refund me and I put up with the watch that continued to repeatedly stop. I brought it today September 25, 2025, into Southampton's London Jewelers for that same problem. Their expert took it and opened it up immediately and said the problem was probably from a loose battery not being secured properly by a plate. He explained that he observed the battery to be loose when it was supposed to be held snugly in place. He said the battery was fine and that there was no need to send it out for repair. Not only did I appreciate the friendly and helpful London Jewelers staff, the location has incredibly delicious quality chocolate cookies and other treats (free) while you wait. Finally, the watch was returned to my wrist with the time reset and I was wished well and WAS NOT CHARGED. Now that is perfect customer service! Unfortunately that initial trip to Corwin's long ago, was on a day London Jewelers, my usual go-to-place, was closed.

    I used to like this jeweler they used to be really good but as of late they suck they attitude from…read moresome of the people who work there is awful. Mostly it's the quality of work has gone down down down. They took over a month longer to do my ring then when I received it back I had it no more than four days snd a diamond fell out now they sent it out again and again it's late. Unfortunately I all ready paid for this shit work and no they didn't offer anything oh they are replacing the diamond "wow" they should it was their responsibility they are the reason it fell out. Oh and this is the best they told me my ring would come back looking exactly the way I always had it, this was my engagement ring when I got it back it did not look the way it used to look at all, they didn't even offer up any apologies nothing nothing. I now hate going in there and leave it up to my husband because every time I go in there one of the girls there always gives me an attitude a nasty look goes in the back and talks about you I guess she thinks you can't hear her but I can and it's pretty obvious, that not only makes a customer feel uncomfortable it makes you feel as though your concerns are not even cared about at all, Like I'm bothering them to expect that my ring looks good and that the diamonds don't fall out is that too much to ask, I guess it is because that girl constantly gives me an attitude constantly. They are now the worst of the worst jewelers in town, I would not recommend going there as I said used to use them all the time did great work great job but now not good not good at all I don't know what happened but they suck.

    Landis Refining - goldbuyers - Updated June 2026

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