The tailor was exceptional and did a rush job for me same day. It saved our butts…read more Your security guard provided phenomenal service and excellence. While significantly understaffed your security guard was able to measure my son's dress shirt size with ease and confidence. She measured him at the front of the store next to the doors and we were able to get quicker check out because of it. She was 100% correct on his size and showed knowledge and skills of not only a security guard but also a sales associate. I was very impressed and think she needs praise and reward for being a true team player and doing beyond her job scope to ensure we had a successful experience. Her name is "Sorahya". Please acknowledge her

I am absolutely DONE with K&G. I purchased TWO suits here at…read morefull price, jackets and slacks separately, and somehow nearly every part of the experience went wrong. The tailor continually ignored me when I tried to communicate with him. At checkout, a woman who told me she'd worked there for over 20 YEARS said she didn't want to become a manager because of how badly corporate treats its employees and how little they feel anyone cares about them. K&G corporate--you might want to pay attention to that. I was told my alterations would be finished the following Friday. I showed up and suddenly the tag said Tuesday, making the turnaround roughly TWO WEEKS. Because of my work schedule, I couldn't return until the next Friday, immediately before the event I needed the suit for. Then came the part that absolutely blew my mind. THEY LEFT THE GIANT BEIGE MAGNETIC SECURITY TAG ON MY ALTERED SLACKS. I didn't discover it until the day of my event. I had to spend the ENTIRE EVENT trying to hide this thing so nobody would think I'd stolen my own suit. Something I was supposed to enjoy became a day of being self-conscious and paranoid because of K&G's incompetence. But mistakes happen. What REALLY earned the one star was what happened afterward. I returned to have it removed, and the elderly woman who had handed me the suit the previous day couldn't have cared less. I had to explain what happened TWICE before getting a rushed, snarky "Ohhh, your fault, my mistake" followed by a smirk. MY fault?! Your store altered the pants. Your store handed them back to me. Your store left YOUR security tag attached. And after ruining my experience at an important event, THAT'S the response? Here's the irony: the ONLY person in that store who consistently treated me like a customer was a TEENAGER--and I watched him GET IN TROUBLE FOR IT. K&G, PUT THE TEENAGER IN CHARGE. Apparently he's the only person there who understands customer service. This doesn't look like one bad employee. It looks like a management and culture problem. A 20+ year employee openly complaining about corporate, employees taking zero accountability, the one good employee getting reprimanded, and a store that's practically BARREN of customers every time I visit. Maybe those things are connected. I actually LIKE K&G's merchandise, which makes this even more disappointing. But I'm done with this location. Maybe I'll check back in a decade--assuming it's still here. Until then, I would LEGITIMATELY rather pay hundreds of dollars more for my suits somewhere else than ever go through this again. Corporate: don't send me a canned apology. Go find out what the hell is happening inside this store.

Quick, easy, but obnoxious workers, and I know they must have manners but should also not waste…read morepeoples time. As you wouldn't like a customer to waste you're time

Was getting help for for a men's dress shirt by salesperson then a customer with high needs and…read moreprobably more money than me came along who took not only my salesperson but another. Guess I was chump change. Either way it's not the Nordstrom I remember from the 80s, 90s or even 2000s. Sad, their training must have really fallen off. Nordstrom used to be the gold standard of retail. Those days are gone. What happened to "The Customer is number 1 " ?

It's really amazing The staff are nice and one of the staff even dabbed me up when I leftread more

This isn't my place. I have curves, hips, personality, and need clothes that reflect that. Even…read morewhen I could fit into the clothing here, I still wouldn't have chosen. The colors and styles are rather bland. But I'm sure there is someone this is ideal for. I don't know if the people are nice, because other than someone greeting me and saying hi, I didn't get any other interaction. And neither did my husband, who can actually wear some of their jeans. Their loss.

I want to start off by saying that immediately upon walking in I was greeted very warmly and with a…read moregenuine smile then directed to the boots where I could be helped. The manager Algie was hands down amazing with helping me. He knew what I needed and the first pair of boots were the ones I walked out with. Why can't every experience be this easy? I went to 3 other stores before here with no luck AND nobody helped me at those other stores either. This man needs a raise or at least recognition for his exceptional customer service. Thank you Algie!

The staff had outstanding customer service skills. Algo was a big help with getting me squared away…read morewith my new gear. I definitely will be coming back

After losing a bit of weight this year, I needed a whole new wardrobe for work. I've always been a…read moresimple, classic type of person so I like the Ann Taylor style for work. The sales associates are always friendly and helpful. When trying out the clothes they always ask if you need a different size so they can get it for you. I don't know many places that do that for you anymore. The only thing I didn't like about this store is that it is small in comparison to the one at the Seattle Premium Outlet so the selection is very limited. But other than that, I would be here in a heartbeat when I know they have their 40% - 50% off sales. 12/30

Ann Taylor is my favorite store for work clothes and this location is my favorite. Being an outlet,…read more it is slightly more messy than other locations, but you can't beat the prices. For being in the Super Mall, this location is tiny. They do have a nice size petite section and clearance section. I could easily spend hundreds here. While I have a difficult size to fit at most trendy stores, the clothes here just fit. I love how well made the clothes are and always get compliments from co-workers. The staff here are very sweet and polite and willing to help you. They can quickly find items you're looking for, different sizes you need, or just general advice. That kind of advice is great when I'm shopping solo. I would pass on the accessories, but other than that, love everything here! As with everything else here, I wish I didn't have to go to the Super Mall to get it.

I love this boutique! I stumbled upon this shop one Saturday after I hit the farmers market. Y'all,…read morethis boutique has EVERYTHING! I am very picky when it comes to my clothing, but I could buy one (or two) of every blouse, pant and skirt in this store. I love all the sweaters!!!! Every piece is unique and equal parts chic, classy and adorable. I absolutely love that each article is so transitional for many different looks when building my outfits. All the clothes that have come home with me are very durable and well made. Quality meets affordable! I love the way I feel when I wear my clothes from here when I go out, I feel so confident. Olivia is so helpful, from assisting me in building different outfits to getting me a different size while I was in the dressing room. She's very honest about how something looks on you, she's not just driven to make a sale. I felt like she genuinely wanted me to love the way I was going to look. Thank you so much for your honesty! BONUS!: there are lots of items that come in child size! I have found the perfect place to get my Mommy & Me outfits so my daughter and I can match!!! This store is more than just clothes. I found a selection of locally made jewelry, paintings, candles and even coffee! All from small businesses and artists in Washington. How freakin cool! I will be going back to do some gift shopping for my friends and family out of state. I have already been to Liv & Rory's Boutique a few times, and I know I'm not going to be able to stay away.