Professional, friendly staff. Beautiful environment. I have always been able to get an appointment without any hassles at last minute-the gals are willing to work with you. Can't say enough about how I appreciate that after challenges elsewhere. Just nice people. Plus, my color and cuts are always first rate. read more

I went today for the first time and let me tell you, absolutely a LOVELY experience! From start to finish with Jona! I felt like even though they were busy and had a ton of clients I still felt like the bell of the ball! I couldn't be happier with my cut, color, and style! I will definitely be back and now Jona has a new client:) thank you Lanphier for an amazing and gorgeous salon!! read more

Lanphier - Before the transformation - Skin Care Near Me - Darien, Connecticut

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We used Lanphier for my daughter's wedding this weekend and they were amazing. Two stylists came to our home and did hair for 7 girls and 2 moms...all the styles were exactly what was asked for and the stylists were very accommodating with any changes. Totally recommend them! And they were very reasonable when compared with other hair stylists my daughter had gotten quotes from. Lanphier is awesome! read more

I'm giving this salon a five star review based on one person. Kate. I have been going to Kate for just over a year and she's spectacular. I have very long thick hair that's difficult for most stylists to manage, let alone actually give me what I want... I came to Kate with dark brown/burgundy hair that needed a a complete over haul. I had received a bad cut in another state and wanted to change the color to look like Jlo with the highlights and lowlights. Kate took her time with me and explained the process to achieve what I was looking for. She corrected the awful haircut and gave me something perfect for my type of hair. She excelled with the color in every way being cautious not to damage my hair. Kate is a truly amazing artist and I would not trust my hair to anyone else. If you want great results, Kate will make it happen. read more

Lanphier - Awesome hair by KATE. - Skin Care Near Me - Darien, Connecticut

As many other reviews have said - gift cards here are a scam. My brother purchased a gift card as a Mother's Day gift for my sister in law... They take your money quickly when you purchase a gift card, but blame "encryption" and "security" as rationale should you misplace it. They are condescending and unwilling to work with you, and will go so far as imply your husbands "mistress" has already used said gift card. I think their responses to customers say enough, but trust me - save your money... Edit to respond: coming from a family that owns a small business, this is a pretty blatant example of poor bookkeeping, and even more so a way to scam customers out of money. You can very easily track who purchases a gift card, but choose not to. Maybe you can take the money you steal from your customers and invest in a better method of tracking... but then again, how else could you make money if not by stealing from customers? Oh, and no apologies needed - I chose to get involved when I heard how HORRIBLE your business practices are. It's clear you couldn't care less about customers, beyond taking their money. If you choose to treat gift cards as "cash", perhaps you should explain that upon purchase. The fact that you don't even further proves that you choose to STEAL from your customers. Love the condescending customer service too, as a business owner you should be embarrassed as a business owner bantering on Yelp when there are SEVERAL reviews highlighting a problematic policy - again, if you weren't looking to steal from customers, you'd do something about it beyond type condescending responses online. read more

I finally found a place that provides good service and quality color/cuts. Chrissy is amazing for color and Ilya is my go to for hair cuts/styling. I've actually followed Ilya from one salon to Lanphier. Although it's on the pricey side, I think it's definitely worth it. They pay attention to details and are customer/service oriented. Overall, it's a pretty pleasant experience but the best part is I always leave very satisfied. read more

I am really disappointed with the ownership and experience at Lanphier. I made the honest mistake of throwing away a significant gift card from my friend, and management has refused to do anything about it, although the transaction was easily found in their accounting system. Management was rude and non-responsive. Lanphier will keep the money from my friend, while never performing a service. It is not an honest way to do business, and I am really disheartened by the experience. read more

New ownership! Hallelujah! Was always a gorgeous facility with many talented employees, and now management is much improved! Its a win-win!

Owner does not honor old gift certificates! Then calls client a liar stating "can't find it in system, must have been used" gift certificate was NEVER. Used!!!! So basically I was trying to use it again !! Horrible customer service!! Many other places to use that are honest businesses! read more

One word. FRANCISCO! They took me last minute because he had a cancelation, and it was so worth it. The best massage I've ever had in my life and I've been to top spas all over the world, four seasons, breakers etc. I have never had anymore pay more attention to my body than this, I found myself not being able to catch my breath because it felt so good! I had a cold and asked for a lymphatic massage and I woke up the next day feeling 100%. I've already booked for next month . so excited I found him! read more

Lanphier - Products that were used during my visit! - Skin Care Near Me - Darien, Connecticut

I am a french coming to visit my brother for Christmas i went to your salon on 29 of December for a blow dry, I have medium length hair, correct service and I paid 46$ and today on 31rst i went back for a blow dry and the price is 56$ without any explication so I asked what for ? And the answer was so stupid !! Because of the style or because of the hairdresser, I don't know anybody in this salon ? if it's the reason, it will be good to ask me, I am the client and to inform me ? how come ? very disappointed about this place and service I will never recommend this place to anyone I was very angry !! other information I forgot !! Same price for the blow dry of my mother who came with me today and she has very short hair it's a real joke !!! Not satisfied at all read more

Went for massages today and it was alright, was kind of expecting a lot more. The place is stunning and very professional, covid prevention procedures are put in place which is great. The massage was okay, it wasn't ground breaking like I was expecting it. I didn't get to choose the oil I wanted, and was also given the wrong add on treatment (I didn't know if I had made the mistake or not, so I didn't say anything) The massage was good, but not ground breaking for me anyways. Husband had a totally different experience , he loved it, It's unfortunate that I didn't share the same enthusiasm. read more

Very disappointed that my gift certificate was not accepted. Admittedly it was purchased years ago, however, with the pandemic, it should be understandable that there would be a delay in using it. They had just stopped accepting older gift cards a week before I came and they gave me a hard "no". If they were focused on customer service I would have thought they could have just acknowledged there was over $100 paid and perhaps at least given me 50% credit or even a discount off a future massage/service. They should not be risking their reputation for $50/$60. It's too bad because I will never go back. read more

I was so pleasantly surprised with the size, scale, and caliber of this spa overall. I had a massage with Steve, and cannot recommend him enough. I have gotten massage from him over the last several years and he really is so extraordinary and a natural healer! read more

The best spa and salon in Fairfield county!! Kyle did an amazing job on my moms blowout and she was so happy with the treatment.

Loved the reflexology treatment with Alba. So relaxing! I've been having spa day with mom for years, looking forward to continuing the tradition. read more

One of my favorite Spas in Connecticut! As soon as you walk in you're showered with luxury and instantly step into an uplifting trance. The services I got done were highlights for my hair, nails and face wax and I can't wait to try their popular facials too! P.S they also offer reflexology massages! *bonus points* read more

The product knowledge here is great. Always helpful on ingredients and substitutions for all kinds of skin. Lizzy is amazing for facials for teens (as well as adults) read more

Love Lanphier! Great stylists, always happy with my haircut and color. But what makes them really exceptional is that I am always able to add services last minute, such as brows, massage, etc. They coordinate it and make my services seamless. Super happy to have found them. read more

After Red Door in Darien closed, I was so happy to find out that my favorite esthetician was still in town at Lanphier. I made an appointment and it goes without saying that my facial was fantastic - as always. The rest of the experience was a huge disappointment. The spa itself is gorgeous - bright, spacious and full of amazing products - but the front desk staff could not have made me feel less welcome. Perhaps if my weekend morning attire was more yoga pants and Goyard tote and less sweatpants and tattered paperback, I would have been given a bit more attention and respect? After being asked coolly, "can we help you?", one of the beautiful robots ushered me unceremoniously to the small waiting room and left me there with no direction. Should I change into a robe? Are the lockers available for my bag and phone? She just turned on her five inch heels and murmured "someone will be right with you" as she walked out. And my post-appointment bliss was swiftly shattered upon checkout. After asking to add a 20% tip on a $120 service, the most heavily botoxed robot shoved $43 across the counter and told me to sign a $171.44 receipt - all without eye contact. When I expressed my confusion over her total, she seemed bothered. I walked out with the extra cash because I wasn't interested in spending one more second in front of the front desk jury - who had obviously determined that I was a total peasant from the moment I walked in. Maybe I should quit my great corporate job and become a spa front desk coordinator. It's apparently a very prestigious role, does not require any warmth or manners and has the added perk of being able to look down on people. read more

Ilya is amazing. He did exactly what I asked, and my hair looks great. I will definitely return. The salon is clean and quiet, and the staff are efficient and friendly. I recommend highly. read more

LOVE this spa!!! I went to see Morgan for the longest time for facials. Sadly she's not there anymore. I also have seen Michelle for massages several times. She's incredible. Now I have my father going to her as well. Great atmosphere and lovely staff. read more

horrible customer service - terrible ownership and experience, clearly not the quality for this caliber of salon.

Same experience as Ereni. Husband had bought a gift certificate for me to get a massage. I don't often have time to get massages and was fairly excited - only to get a call telling me that new management would not honor the certificate. No explanation provided. $100, down the drain. The certificate was purchased a while back, but it's not exactly like people were lining up for massages during the Covid lockdowns. Will not be returning. read more

Brought the GF here for Fabulous Lady Day and it was really nice and relaxing. We got the couples massage room and as you can imagine it was all zen and quiet. It's a bit on the pricey side but Kelsey worked her magic all over me and I'm quite pleased despite the price. Also got the GF a facial, but as I didn't receive I can only assume it was great. All in all it's going to run you about $2-300 out the door plus tip etc. Long story short, totally worth it for a relaxing day for me and the GF. Fabulous indeed. read more

Today I had an amazing facial with Lizzy! I was very relaxed and my face looks amazing. She gave me great advice on things that would help my face. I will definitely be back to see Lizzy! I forgot to mention for some reason it seems the front desk was not as pleasant as before. I was not greeted like I was at my first visit. read more

I have had my haircut by Stephanie for several years now. She is the best!! I come from a family of hairdressers and am very picky She always gives me a great cut. So glad shes back from maternity leave. Congrats on the birth of her beautiful baby boy read more

Great place, my wife and daughter went in for services. My wife said the massage was excellent. My daughter had a mani/pedi and said "I love that place". Both came home very happy with their overall experience! I think I'll go for a massage next time! read more

I was looking for a place to have my hair done. I had asked around as I'd always gone to New York and so my expectations were high. Some people who have awful hair color will tell you "You have to go to X as he is amazing" seriously, have they even looked in a mirror? I went to Lanphier and was deeply disappointed. This 'colorist' who calls himself an artist and wears a black hat and silver jewelry did such a horrible color job that I went back a few days later to see what could be done. Was it my hair? was it my expectations? He said it looked fine and I should just buy a bottle of purple shampoo- at the desk. Hmmm? I then met a woman yesterday who works with me and she had gone to the same colorist. Her cut was nice though she said Illya did it but it felt too thinned out. But the color- awful, terrible. It's like dryed out bleached blonde with dark roots- Are dark roots in or something? Plus all along the midline of the sides and back of hair is this orange sort of bleed out and it looks so bad- she paid several hundred dollars for the color and the cut together- She only makes $20 @ hour so had to save up for this. I was sorry for her but elated that it wasn't just me. How can a colorist allow someone to leave their chair with botched up hair and how can a stylist cutting ones hair, see someone after that and not mention how awful the color job is? Please if you are a colorist and have been doing it for years and years- maybe you are complacent. Maybe your boss needs to recommend some basic classes for you- maybe you think you are an artist but someone who cares about you and the salon should speak up and say "You are doing a poor job" An aside about Lanphier- their showers are not clean and their towels smell badly. read more

Murial did an good job with my bayalage but my haircut is really bad. I made the appt last minute and my mom treated me to this appt. I am from out of state and was expecting an amazingly professional service for the price and area. I didn't feel very welcomed when I came in. I had to say hi before they did and it was like I was breaking up their conversation. I had a long lob so my hair was longer in the front. I just wanted it cleaned up and just a straight cut through. Samantha cut several inches off the front of my hair and now it's short in the front long in the back and will take a year to grow back out to where it was. Literally said I didn't want any length removed just a clean up. I'm really sad. My mom loves this place and I think my experience was great but the haircut can make or break it and this broke it. My hair is very important to me. Next time I'll take the train to nyc read more

An absolutely horrendous experience with the colorist, whose initial begins with the letter M. Ruined my hair, owner was unsympathetic and offered her global colorist to correct it. Now my hair is brittle and dry, and still not the color it is supposed to be. I need to chop it short and wait for new growth. Oh did I mention the dryer I was put under went on fire and the fire department had to come to the salon? The owner took NO responsibility. This salon is OVERPRICED for its services. $225 for highlights that leaves your hair a burnt orange rather than the blonde highlights that I wanted is OUTRAGEOUS. I will be going back to NYC for highlights where I know it is a requirement for colorists to continuously attend classes to enhance skills. read more

Lanphier is a warm and welcoming place with outstanding massage and reflexology services. Trish gives a massage that is equivalent to heaven on earth! read more

Just had a wonderful massage from Kelsey Lear therapist at Lanphier day spa she was attentive to problem areas in neck, knee replacement and past shoulder issues. I left feeling relaxed and very comforted. Fabulous massage Thank You Kelsey !! read more

I had a wonderful facial from Jackie. I would have given five stars but the owners need to have motorized tables so people who can't stand can transfer onto the table easily. The staff was very accommodating and helpful in getting me on the table but it would have been a much better experience for everyone if the table were able to be lowered to wheelchair height. Jackie mentioned that some of the massage rooms have these tables but not the skin care rooms. Along with the facial Jackie gave a relaxing massage. I was completely de-stressed by the time I left. The spa has ample parking and automatic door openers. The waiting area is bright and airy. If you are getting a spa treatment there is a private waiting room you may want to ask to wait in while you are waiting for your appointment. That room is more meditative. read more

Love their scrub! Great place and atmosphere. Have some here several times and had great exp!

Parents be aware the $70 haircut price for your High Schooler goes up to +$100 when they turn 18, despite still being full-time students in college. That's up to Lanphier but most 18 year olds still only want a trim. They just priced themselves out of her haircuts on break. read more

I recommend this place for mani/pedis because the staff is very friendly and lovely. DONT go for highlights or dye. I write this with my hair in a state of a mess. The woman did not listen to what I wanted and dyed my hair almost black when I asked for low lights to my brown hair. I have to go back and I have requested someone else to give me new high lights to salvage my hair. A bad haircut is one thing, it can grow out.. but a bad dye job? That's just horrible and a mess to fix. I hope no one experiences a bad dye job as I have received.. read more

When I first moved to town, this was a great spot. The staff was always very pleasant and very accommodating. The last few times I have gone, the staff has become much more arrogant, not accommodating at all and the services are sub-par. I am a working mom and I was 10 minutes late (at the most) to my appointment and they ended up re-scheduling me with someone else. 10 minutes late! I actually left my last spa place in Stamford for the fact that they became less boutiquey and more corporate so I was so happy to find a spot in town. Furthermore, several of their top people have left and gone to other places so I can only assume there are some management issues. Whoever is managing this place needs to work on the staff being top notch, providing excellent service and bending over backwards for customers. There is just too much competition out there to be anything else. read more

Fantastic massage and facial with Gracie and Daja. However the front desk staff are unwelcoming and not helpful. Their lounge is too small so I wouldn't recommend planning to relax between treatments. read more

Lovely salon BUT, as my boyfriend said, they frosted me like a New Jersey housewife. Terrible!!!!!!!!!! Back to New York to fix it. Sigh.