If you want a low-key car buying experience then buy a Subaru. We'd been looking for a SUV/wagon…read moreand thought to drop by and see what they had. We were quickly greeted by our sales and leasing consultant, Andy. He is a low pressure amiable guy. We found the wagon that we wanted on the lot but it was already sold. Apparently, the Outback Touring model is a tough one to keep in stock. After a couple of days, we decided to put $1K down and order the wagon (which is assembled in Indiana). Andy kept up email contact with us at least once a week as we were both motivated for a quick sale. We were told 6 to 8 weeks and it arrived in 5. We were pleasantly surprised when our wagon arrived. There are a bunch of high tech innovations on the Outback Touring model and Andy was very patient with us in explaining the ins and outs of the wagon. We were told that we can give him a call with any questions. I'm glad that they have concern for the customer after the sale because most dealerships do not. As far as financing goes, we had secured a pre-approval from our credit union prior to shopping for a vehicle. However, Subaru did offer 0% financing and that looked very appealing. We applied at the dealership and were approved for the 0% but it's only for 48 months and we wanted to do 60. They said OK but the rate would be just a bit higher. The good news was that it was still below what our credit union could offer. The bottom line: We felt no pressure from the sales staff. It was actually an effortless shopping/buying experience. I would definitely recommend this dealership. If you haven't checked out the Subaru's, you should stop by and take a test drive. They're awesome vehicles!

Sales:Great Service: Very Disappointed…read more Bought 3 Subarus there. 5/29/25 they said with a straight face it was $617 to replace my battery in my Crosstrek. Drove 1 mile down the street to Advance Auto and purchased the exact battery and installed for $265! I understand dealer service centers making a profit but this is fleecing.

I couldn't be happier with my experience!…read more I came here with my eyes on a 2014 Mazda3 since they had the most competitive pricing on that car in a 100 mile radius. When I got there I worked with Josh who took me for a test drive and showed me a few other options. I really liked how their price is their price. There was no haggling on the cost of the vehicle. I was set on the Mazda3, but it was a bit out of my monthly price range. Josh and Wanda in financing did a great job helping me find a solution that fit my monthly budget without cheesy or shady sales tactics. Very honest and straightforward experience. I've put 4,000 miles on the car in the last month and had no issues. I would highly recommend to anyone looking to buy a good car!

We finally go to speak to the actual GM and he told us that they would respect the federal…read moredefinition of a Business Day and allow my sister to return the broken car. So we went back. Since Felix is abusive, they made sure that a female worked with us. But apparently after we reported Felix's behavior earlier, he must have instructed his team to sell the car. So in less than half a day, they were able to sell it to someone else. Like beyond him being abusive and aggressive, he is also cruel and manipulative. Absolutely disgusting that this man is still employed. I'm grateful that they are allowing us to take the broken car to the real Subaru dealership and get it fixed and approved. But buying a car should not be this painful.

If you're 72 years old looking for a car this is the place this place is a joke. They are the…read morescummiest car dealership you could go to. Just cuz the car looks nice don't trust them. Grandpa and grandma got a car from them and it shut down on him on a main road a day after they got it. Cars beat to shit. Scummy ass people that can't get a real sales job so they scam old people. Can't even clean a car before selling it. My grandpa built his first engine at 18. Has taught me how to fix my car issues. And even he doesn't know what's causing the multiple issues. His mechanic can't even screw on terminals all the way after he took it to get it fixed.

They are falsely advertising "quality cars" when they are hiding the damages on the car. Where do…read morethey buy their cars? Auction? I imagine they pay very little for them. People are so cheap. In my car, they used a heater hose for a power steering hose, oil gasket was leaking, 4 bald tires that did not match, and they hid the condition. When I reported them to the Better Business Bureau, they lied and said I threatened them. I TOLD them that I was going to do this. They are threatened by customers that expose what they do, not actual threats. Telling on them is your right and to save others from buying there. I have never seen such cheap awful heartless people. And they never apologize. They need a class action law suit against them in order to protect people that bought cars there. But the best thing anyone can do is let everyone else know. And all they do in response is "ask you to bring your car back" to their "lawn parking. For what? Letting another mechanic of their choice touch your car again? If you do that, you will have to be present, and record it. They would absolutely tamper with your car. If they tried to fix any of the flaws, they would use wrong parts. And cheap parts. Used cars needs new tires every 5 years or so, depending on mileage. If you get a matching set of good used tires, great for you. In my case, there were screws and patches already in my tires and they were bald. Suncoast Denied it. Their staff bully and insult you, and lie to everyone about you. They never say, oh sorry, we will fix this. Happy to help you get in a safe car. I have had several mechanics view and photograph the car issues, and they insult every mechanic that points out the damages. Their prices are outrageous for cars with so much to fix in order to be safe on the road.

VIP treatment by Brian Morrison at Bert Smith Suburu today. Took my 2019 Forester Sport in to…read morereplace a tire purchased at the dealership. The tire needs to be ordered so Brian had a 2026 Forester loaner ready for me. While there, they will do a full interior and exterior detail on the car for $150. Love the personal, personable, efficient and customer centric service at Bert Smith Suburu.

Very professional staff and easy to work with. Great selection of vehicles. Thank you!read more

Many years ago I tried to buy a car there and I did have some money but because my credit wasn't up…read moreto their standards I couldn't get the car I wanted so I went to Tampa and I bought a car and paid $410 a month with no problem

Staff is very helpful, and very nice. Me and my girlfriend got our last two cars from them. I've…read morehad not had any issues with them since we had them even with our credits as bad as they are we were able to walk out with a vehicle and a 2019 at that.