$398 for highlights and root smudge??…read more Very disappointed in the amount I was charged today for highlights and root smudge and feel it was quite exorbitant for this area and what I received was not at all at any level to justify. My appointment was for full highlights and root smudge. I consider this salon nice but not high end and though the person who did my service is very sweet and did a great job the previous time I visited, they are more junior level. When I asked for the breakdown of my charges, they had a hard time providing them but said I was charged for a haircut, highlights, toner and root color. I did not get a haircut so I said oh, I didn't get a haircut so you need to take that off so they said they would refund $30 which is odd because a haircut is $60. After asked for a call from the manager who wasn't available while I was there, I found that they charged foil highlights ($265), a toner ($45) and $76 for a little root cover at the bowl. I have barely shoulder length hair. The manager wasn't clear on what was charged either so she was going to give me a call back but never did. My total bill with the refund was $365. What's worse is that I have to have it redone. The highlights were not allowed to lift enough and the toner was nothing like what i like or looks good on me. The roots are not dark enough and turned out looking like 'hot roots', nothing like the root smudge I had previously. I hate this happened. This is simply unaffordable even if it were a great color but it was nothing like what I had done before, which I what i asked for when I sat down. Also, I would have probably split up the service or possibly changed to partial highlight had I known the toner wasn't included with the highlight service. After all, you generally don't have one without the other. And, I would've decided to go elsewhere altogether if I had known they charge $76 for root coverage at the bowl with your highlight.

I have been going here since the day I moved to Charlotte on a whim when I drove by seeing the sign…read moreoutside. From the time I made my first appointment with owner Michelle I have been absolutely amazed and in love with the staff,service and quality of craftsmanship. I have always been treated with the utmost respect and curtesy in the salon and even outside if seen in public. I have made it a point to bring my whole family here and have seen many of the other stylist and have not been disappointed yet. I would highly recommend this salon to anyone who is looking for a high quality,fun ,modern environment and wants to feel at home each time they walk in the door. It's a sure bet each time. Please be sure to rate them when you have your experience as I have to help their business keep growing!!! Thanks to all the platinum hair bar staff!

Again, Lacey and Jess have done magic! Not just hair magic, but also salon magic. They have moved…read morefrom the Sola Salon space in SouthPark to their own, perfect hair paradise in South End. The new location is amazing! Full of everything that sparks their personality - from plants to a vintage record player. If you are looking for a new stylist - or in this case hair gypsies, look no further than Outlaw, you won't be disappointed!

Awesome place. I've been going here myself for about a year (men's cut, curly hair) and my wife and…read moreyoung daughter (curly hair as well) have been coming to Jess for even longer. Great cuts all around every time, good tips on aftercare/products from the stylist, really cozy space with a bunch of cool plants, and Jess is fun and easy to talk to.

I almost didn't leave a review but because of the weird experience, I wanted to post this review as…read morea caution to others... I tried to book an appointment last month, which ended up being confirmed through a booking site. It made me pay the full amount plus tip upfront before the service even started (maybe because I booked within 24 hours?). I show up to the salon suite which is located inside of a building with multiple service suites. I end up waiting for about 30 minutes before one of the other suite renters asked who I was waiting for. I told them and they said they haven't heard from her (also, it's unclear if the owner of Touch of Elegance is Bridgette Carpenter per the other reviews, or someone named "Denise Carpenter", per the booking site). They gave me her contact number, and I attempted to call it, just to hear one of those phone notifications that go "we're sorry, but the number you are dialing is not in service". Two other shop owners tried to text her for me, unable to get ahold of her. My husband (who graciously waited with me) even found her Facebook account and messaged her, received no read receipt or reply. At this point, I've already been searching for other salons that does relaxers. I finally find one and leave. I ended up having to do a charge-back on my credit card (always book with a credit card for issues like this, folks! I got my $$ back within 5 hours). Still never heard back from her. I hope Bridgette/Denise is okay. I post this to say: maybe get voice confirmation from this owner before paying anything and wasting your time on a service that won't get done. Fwiw, the listing of the business on the site I booked my appointment on (booksy) has now been removed, so maybe the owner forgot she had one?

Bridgett has been my hair stylist for approximately 15 years. Not only is she the best stylist, but…read moreshe very knowledgeable on hair care and treatment. Bridgett can assess the person I am and recommend treatment and hairstyle. I trust her recommendations, which are always on point! I always receive complements on my hair when I leave her Salon and go out in the community. When I leave The Touch of Elegance, I feel that I had a day of pampering, absolute relaxation and great conversation. Her energy is very positive and uplifting. She is the BEST!! DCS

Since moving to Rock Hill, I hadn't quite found the right hairdresser. I checked out Therapy Hair…read moreSalon last summer for a haircut and blowout and loved the results! I loved the salon ambiance and the hairstylists seemed to know what they were doing. I finally made an appointment for color last month, wasn't sure what color I was getting. After discussing my hair goals with my hairdresser, we decided that I would go red, with no balayage or highlights. I walked in with grown-out, unevenly bleached hair and I walked out looking like a cherry bombshell! Shoutout to my hairdresser Olivia! She did an impressive job evening out all of my hair to one color! For once, my hair looked like the color I asked for! What a blessing! Therapy Hair Salon is your one-stop shop for all of your hair care needs in Rock Hill. They use European products which are gentler on your hair than American products. They have the friendliest staff and they have a ton of White Claw flavors in stock, complimentary while getting pampered!

i've been coming to Meghan for almost 3 years now and she is AMAZING! Everyone here knows how to do…read morehair, and they are some of the nicest people i've ever met. They know how to make someone feel welcomed and they get to know their clients which is also really important when finding a good hair dresser. They don't try to oversell you with products or try to screw you on pricing either, you get amazing quality hair and they don't rush through. The salon is also so cozy and comfortable. I will always come here for my hair, it's the best out there!! Love you guys so much!!!

McKenzie does amazing work. She was very professional and friendly. Not only do I absolutely love…read moremy high lights and cut but she prices very fairly. She is timely and exemplary in her craft. Will recommend her to everyone!

Long hair.... 50th birthday.... 3rd grandchild... needed a change!!! Happen to get crazy lucky and…read moreget a spur of the moment - we talked about what I wanted but at the end I asked her to please just do what she thinks would look best! LOVE IT!!! Went in with long hair and not happy to this and extremely happy!!! Thanks girl!!!

My first time in Tonsay's chair, and definitely not my last. Appreciate her timely service, and…read morecreative mind, and I love my hair. Thanks!!!

Tonshay is lovely! I've been to her several times and she is timely, professional and cares about…read morethe health of your hair. I've had my real hair relaxed by her along with my sew-in maintenence. My hair always looks great and it is a joy spending time in her salon. Clean space, great parking and fair prices. I assure you, you won't regret going and being blessed by her and her talent! Signed with Love and a Hair Flip, The Original Charlestonian #LEWReviews #TheOriginalCharlestonian

Lovely place! Best manicurist ever. My pedicure lasted almost a whole hour. The salon has a very…read morewarm an inviting vibes with adequate parking out front. My feet are happy and beautiful.

I was super excited to return here since I have got my hair cut here before and it was done so…read morebeautiful it was magical. I made an appointment with Essence, where I waited an hour to be seen. Everything started out fine... Until I realized 2 hours had passed and she was still snipping away at my hair. She turned me around into the mirror and I just cried. It didn't look like the haircut I showed her and I just bawled my eyes out all the way home after basically being harassed into paying $35 for the haircut I didn't even like. Will not be returning.

I work in the area and have passed by this salon for months. Today, I desperately needed my brows…read moredone before a weekend getaway. When I called, I was told that I couldn't come right away and given another time to come. Seconds after I hung up, I got a callback saying to come right now. So glad I did. I was greeted warmly and served quickly. Best brow threading I've had! Super cool environment and I cannot wait to go back. My brows look amazing and I am weekend-ready!

This place is the best. Such a great atmosphere and a fantastic haircut. Abeer is amazing and she…read moreeven gave me coffee and cake. Everyone was so welcoming and I feel like they really appreciated my business. I will never go to another salon again!